Home / Oklahoma / Broken Arrow
Cedarcrest Care Center
1306 East College, Broken Arrow, OK 74012 · Tulsa County · (918) 251-3200
89 certified beds, about 58 residents a day · For profit - Partnership · Medicare and Medicaid since 1995
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375233 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 27, 2025, inspectors cited 13 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 28 health citations since January 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.20 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.
59.5% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
401/23
111/23
302/24
508/24
103/25
1305/25
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
9E
3F
Potential for minimal harm
0A
0B
0C
March 5, 2026Complaint inspection · 1 citation
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on record review and interview, the facility failed to ensure initial competencies were completed upon hire for 3 (CNA #5, CNA 10, and CNA #11) of 6 sampled employees reviewed for staff competencies. The DON identified 14 licensed staff members that should have initial competencies completed.
May 27, 2025Standard inspection, Complaint inspection · 13 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to ensure RN coverage for 8 consecutive hours per day for 2 (Quarter 3 2024 and Quarter 4 2024) of 4 PBJ reports reviewed for RN coverage. The DON identified 60 residents resided in the facility.
- F Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to ensure daily staffing was posted in a place which was readily accessible to residents and visitors for three (05/20/25, 05/21/25, and 05/22/25) of four days during the survey. The DON identified 60 residents resided in the facility.
- F Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on record review and interview, the facility failed to ensure a facility-wide assessment had been completed annually. The DON identified 60 residents resided in the facility.
- E Assure the security of all personal funds of residents deposited with the facility.
Inspectors wroteBased on record review and interview, the facility failed to maintain a bond equal to or in excess of the resident trust account balance. The business office manager identified 23 residents with funds in the facility's resident trust fund.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to implement infection control measures for residents with medical devices for 3 (#17, #37 and #162) of 4 sampled residents observed for infection control. The roster matrix, dated 04/20/25, identified eight residents in the facility with catheters.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record review and interview, the facility failed to inform a resident on psychotropic medications the risk, benefits, and alternative treatment options for 1 (#57) of 5 sampled residents whose clinical records were reviewed for unnecessary medications. The ADON identified 10 residents on psychotropic medications.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents were free from physical restraint for one (#41) of one residents observed for physical restraints. The ADON identified nine residents who utilized Broda chairs in the facility.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview the facility failed to recognize and submit a report of abuse within 2 hours for 2 (#30 and #212) of 2 sampled residents reviewed for abuse. The DON identified 60 residents resided in the facility.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility failed to ensure a discharge summary which included a recapitulation of the resident's stay and follow-up instructions was completed for 1 (#61) of 2 sampled residents who were reviewed for discharges. The DON identified one resident who had been discharged to another facility in the past three months.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and interview, the facility failed to ensure a baseline care plan was developed within 48 hours of admission for 1 (#51) of 9 sampled residents who were reviewed for baseline care plans. The DON identified 60 residents resided in the facility.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a comprehensive care plan was developed to include a restorative plan for 1 (#51) of 3 sampled residents whose care plans were reviewed. The DON identified 60 residents resided in the facility.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure enteral feeding were labeled for 1 (#37) of 2 sampled residents who were reviewed for enteral tube feedings. The DON identified two residents had enteral tube feedings.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure a clinical rationale from the physician was provided on a gradual dose reduction request for an antianxiety medication for 1 (#29) of 5 sampled residents who were reviewed for unnecessary medications. The DON identified eight residents were ordered an antianxiety medication.
March 4, 2025Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to thoroughly investigate an injury of unknown origin for 1 (#4) of 4 sampled residents reviewed for abuse. The assistant director of nursing reported 63 residents resided in the facility.
August 23, 2024Complaint inspection · 5 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview, the facility failed to provide an environment free of abuse. The facility daily census report identified 24 residents on the secured unit and 62 total residents.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to: a. provide an environment free from resident to resident abuse; and b. ensure staff accused of abuse did not have access to facility residents until the allegation was thoroughly investigated for one (Resident #3) of four residents reviewed for abuse investigation. The facility roster identified 62 residents.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to update care plans for two (#1 and #3) of four resident whose clinical records were reviewed for abuse. The facility daily census report identified 24 residents on the secured unit and 62 total residents.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review and interview, the facility failed to implement their abuse policy related to the reporting of an allegation of abuse within two hours of staff knowledge of the incident to the Oklahoma State Department of Health and failed to report an allegation of verbal and physical abuse, by a certified nurse aide toward a resident, to the Nurse Aide Registry. The facility daily census report identified 24 residents on the secured unit and 62 total residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to report an allegation of abuse, within two hours of staff knowledge of the incident,`to the Oklahoma State Department of Health and failed to report an allegation of verbal and physical abuse, by a certified nurse aide toward a resident, to the Nurse Aide Registry for one (Resident #3), and failed to take appropriate corrective action to extirpate the risk of abuse for three (#2 and #3) of four residents whose clinical records were reviewed for abuse. The facility roster identified 62 residents.
February 23, 2024Standard inspection · 3 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure beneficiary notifications were provided to two (#38 and #54) of three residents reviewed for beneficiary notification. The DON identified seven residents who received skilled services in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure safe Hoyer lift transfer for one (#14) of one observed during Hoyer transfer. The DON identified eight residents who required Hoyer transfer in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to ensure a water management program was created, utilized, and monitored for Legionella. The care coordinator identified 58 residents who resided at the facility.
November 22, 2023Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the required number of staff were present when the mechanical lifts were operated for two (#5 and #9) of two residents reviewed for mechanical lifts. The DON reported 23 residents required the use of mechanical lifts.
January 9, 2023Standard inspection · 4 citations
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on record review and interview the facility failed to maintain a quality assurance and performance program. The Census and Conditions identified 60 residents currently reside in the facility.
- E Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on record review and interview the facility failed to maintain a quality assurance and performance program. The Census and Conditions identified 60 residents currently reside in the facility.
- E Perform COVID19 testing on residents and staff.
Inspectors wroteBased on record review and interview the facility failed to monitor/ensure twice weekly testing of facility staff, who were required to test, for COVID-19. This has the potential to affect all residents in the facility. The Census and Conditions documented 60 residents reside in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to implement and maintain an effective infection control program. The facility failed to track and trend infections and the use of antibiotics for October, November, and December of 2022. This had potential to affect all residents in the facility . The Census and Condition identified 60 residents in the facility
Fire safety inspections
14 fire safety citations on file: 2 on May 27, 2025, 6 on February 23, 2024, 6 on January 9, 2023.
Every fire safety citation14 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet requirements for the installation and maintenance of electrical systems.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Provide properly protected cooking facilities.
- F Conduct testing and exercise requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have an externally vented heating system.
- C Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.20 | 3.79 | 3.86 |
| Registered nurses | 0.35 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.94 | 3.44 | 3.42 |
| Nurse aides | 3.11 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 59.5% | 55.5% | 45.8% |
| Registered nurse turnover | 20.0% | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.31 on weekdays and 3.94 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.25 in April to June 2025 to 4.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.20 | 0.35 | 4.31 | 3.94 | 0.0% | 0 of 90 | 58 |
| Oct to Dec 2025 | 4.08 | 0.29 | 4.17 | 3.85 | 0.0% | 0 of 92 | 61 |
| Jul to Sep 2025 | 4.22 | 0.30 | 4.36 | 3.87 | 0.0% | 0 of 92 | 61 |
| Apr to Jun 2025 | 4.25 | 0.30 | 4.36 | 3.98 | 0.0% | 0 of 91 | 60 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for Oklahoma
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Oklahoma, all employers | |||
| CNAs (nursing assistants) | $17.27 | $15.82 to $18.39 | 19,410 |
| LPNs and LVNs | $28.04 | $24.06 to $29.84 | 11,540 |
| Registered nurses | $39.87 | $37.19 to $47.55 | 38,270 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.3 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.2 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.9 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.9 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.3 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 3.0 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Cedarcrest Care Center's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: SENIOR CITIZENS NURSING CENTER, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bagwell, Shelly | 5% or greater direct ownership interest | Individual | 12/17/2011 | |
| Heidinger, Laura | 5% or greater direct ownership interest | Individual | 7% | 12/17/2011 |
| Heidinger, Nicholas | 5% or greater direct ownership interest | Individual | 12/17/2011 | |
| Heidinger, Patricia | 5% or greater direct ownership interest | Individual | 12/17/2011 | |
| Ross, Ladonna | 5% or greater direct ownership interest | Individual | 33% | 12/17/2011 |
| Anderson, Stacie | Contracted managing employee | Individual | 04/20/2012 | |
| Sommers, Felicia | W-2 managing employee | Individual | 12/17/2011 | |
| Venable, Leslie | W-2 managing employee | Individual | 08/01/2022 | |
| Venable, Leslie | Operational/managerial control | Individual | 08/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on May 27, 2025: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 27, 2025: "Assure the security of all personal funds of residents deposited with the facility."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on May 27, 2025: "Provide and implement an infection prevention and control program."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on March 5, 2026: "Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being."
Other nursing homes nearby
- Broken Arrow Nursing Home, Inc Broken Arrow, 1.2 mi · 4 of 5 stars · 25 citations
- Village Health Care Center Broken Arrow, 1.5 mi · 1 of 5 stars · 38 citations
- Aspen Health and Rehab Broken Arrow, 1.8 mi · 3 of 5 stars · 18 citations
- Franciscan Villa Broken Arrow, 2.8 mi · 2 of 5 stars · 12 citations
- Senior Suites Healthcare Broken Arrow, 3.5 mi · 2 of 5 stars · 31 citations
- Forest Hills Care and Rehabilitation Center Broken Arrow, 3.8 mi · 3 of 5 stars · 35 citations
- Ignite Medical Resort Tulsa, LLC Tulsa, 5.3 mi · 5 of 5 stars · 5 citations
- The Cottage Extended Care Tulsa, 6.3 mi · 3 of 5 stars · 19 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Cedarcrest Care Center's Medicare star rating?
- CMS rates Cedarcrest Care Center 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cedarcrest Care Center get at its last inspection?
- 13 health deficiencies at the standard inspection on May 27, 2025. The Oklahoma average is 6.4.
- Has Cedarcrest Care Center been fined?
- CMS lists no fines in the last three years.
- Does Cedarcrest Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cedarcrest Care Center?
- CMS lists 9 owners and managers. Legal business name: SENIOR CITIZENS NURSING CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.