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Glenhaven Retirement Village

3003 Iowa, Chickasha, OK 73023 · Grady County · (405) 224-0909

120 certified beds, about 71 residents a day · For profit - Corporation · Medicare and Medicaid since 1999

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375359 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 19, 2024, inspectors cited 1 health deficiency (the Oklahoma average is 6.4, the national average 9.2).

Of 29 health citations since December 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $14,433 in the last three years; the largest was $14,433, and the latest is dated September 5, 2024.

Nurses and nurse aides worked 4.64 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.12 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
5D
21E
1F
Potential for minimal harm
0A
0B
0C
January 16, 2025Complaint inspection · 1 citation
  1. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 28, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an effective pest control program. The DON identified 52 residents resided in the facility.
December 19, 2024Standard inspection · 1 citation
  1. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 17, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure: a. a diuretic was included on the care plan for one (#23) of five sampled residents reviewed for unnecessary meds; and b. assist rails were included on the care plan for one (#43) of two sampled residents reviewed for restraints. The administrator in training identified 51 residents resided in the facility and 15 residents received diuretics. MDS Coordinator #1 identified three residents had assist rails.
October 8, 2024Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteOn 10/07/24 an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure staff followed proper procedure for the use of a mechanical lift to prevent accidents. The failure resulted in a fractured hip for Res #1. An undated facility Hydraulic Lift policy documented to check to be sure hooks are secure. A care plan intervention, dated 11/03/23, documented Res #1 required two staff assistance with a Hoyer (full body mechanical lift) for transfers. On 09/08/24, Res #1 had a fall due to the strap on the transfer sling failing to remain attached to the Hoyer lift. The resident was sent to the hospital and diagnosed with a closed hip fracture. Staff were in-serviced on 09/08/24 regarding lift safety and operation, but no ongoing monitoring was completed to ensure staff compliance with safe utilization of mechanical lifts. [...]
October 12, 2023Standard inspection, Complaint inspection · 12 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to submit PBJ data to CMS for the third quarter of the fiscal year for 2023. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility. Findings The PBJ Staffing Data Report documented the facility failed to submit data for the third quarter of 2023 (April 1 - June 30). On 10/10/23 at 9:43 a.m., the BOM was asked how often the facility submitted staffing data to CMS. They stated quarterly. They were asked if they had submitted data for the third quarter of 2023. 10/10/23 at 11:18 a.m., the BOM stated they did not submit the data for the quarter and should have.
  2. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure comprehensive assessment were accurate and/or completed timely for two (#6 and #44) of 13 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility.
  3. E
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure quarterly assessments were completed once every three months and/or no later than 14 days after the ARD for two (#6 and #36) of 13 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility.
  4. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to fully develop comprehensive care plans for four (#6, 8, 44, and #47) of 13 sampled residents reviewed for care plans. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility.
  5. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to review and/or revise the care plan related to: a. a decrease in mobility for one (#3) of 13 residents whose care plans were reviewed, and b. fall prevention interventions for one (#28) of 13 residents who were reviewed for accidents. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility.
  6. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to provide nail care for one (#34) of two sampled residents reviewed for activities of daily living. The Resident Census and Conditions of Residents report, dated 10/10/23, documented 46 residents resided in the facility.
  7. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to turn and reposition a resident with limited range of motion (ROM) in order to increase ROM and/or prevent further decline for one (#1) of three residents reviewed for mobility. The Resident Census and Conditions of Residents report, documented 44 residents who required assistance with mobility.
  8. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident received adequate supervision and assistance to prevent falls for one (#39) of three sampled residents reviewed for accidents. The facility failed to consistently implement interventions to prevent recurrence and evaluate interventions for effectiveness for a resident who had frequent falls. The Resident Census and Conditions of Resident report documented 46 residents resided in the facility.
  9. E
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to: a. attempt appropriate alternatives prior to installing bed or side rails; b. perform an entrapment risk assessment; c. review the risks or benefits with the resident and/or their representative; d. obtain an informed consent; and e. develop a care plan for side rail use for one (#39) of three sampled residents reviewed for accident hazards. The DON identified 16 residents whose beds were equipped with a bed rail of any type.
  10. E
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    F909 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to conduct regular inspections of all bed frames, mattresses, and bed rails as part of a regular maintenance program to identify areas of possible entrapment for one (#39) of three residents reviewed for accident hazards. The DON identified 16 residents whose beds were equipped with a bed rail of any type.
  11. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure physician orders were obtained for code status for two (#26 and #1) of 13 sampled residents reviewed for code status. The DON identified 23 residents who were DNR's.
  12. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 5, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a significant change in status MDS was completed timely by the 14th calendar day after the determination the significant changes has occurred for one (#26) of 13 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 10/10/23, docuented 46 residents resided in the facility.
December 8, 2022Standard inspection · 14 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview, the facility failed to notify the physician of an unstageable pressure ulcer, provide appropriate treatment, and provide wound care in a way to help prevent infection for one (#33) of two residents reviewed for pressure ulcers. The facility documented an unstageable ulcer on 11/04/22 and the physician was not notified. On 12/07/22, during an observation of wound care, an additional pressure ulcer was observed. The Resident Census and Conditions of Residents report, dated 12/06/22, documented two residents resided in the facility who had pressure ulcers.
  2. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview, the facility failed to notify the physician of a new pressure ulcer for one (#33) of two residents reviewed for pressure ulcers. The Resident Census and Condition of Residents report, dated 12/06/22, documented two residents had pressure ulcers in the facility.
  3. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure assessments accurately reflected the residents status for three (#10, 29, and #32) of 14 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  4. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure bathing was provided to dependent residents for one (#1) of one resident who was reviewed for ADLs. The Resident Census and Condition of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  5. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview, the facility failed to assess for risks associated with smoking for one (#42) of one resident sampled for smoking. RN #1 identified three residents who smoked.
  6. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation and interview, the facility failed to provide physician ordered weekly weights for one (#29) of two residents reviewed for nutrition. The Resident Census and Conditions of Residents report, dated 12/06/22, documented two residents with unplanned weight loss or gain. The RN provided documentation of 15 residents who were to receive weekly weights.
  7. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure nursing staff completed required competency demonstrations annually. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility.
  8. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a registered nurse served in the facility for at least eight consecutive hours a day, seven days a week. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility.
  9. E
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to obtain labs as ordered by the physician for one (#6) of five sampled residents reviewed for lab services. The Resident Census and Conditions of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  10. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on observation and interview, the facility failed to perform proper hygiene during wound care for one (#33) of one observed for wound care and perform proper hand hygiene when delivering meals to residents. The Resident Census and Condition of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  11. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to: a. offer the influenza vaccination to each resident annually for two (#27 and #38) and b. administer the pneumococcal immunization for two (#2 and #6) of five sampled residents reviewed for influenza and pneumococcal immunizations. The Resident Census and Conditions of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  12. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a quarterly assessment was completed no later than 14 days after the ARD for one (#10) of 14 sampled residents reviewed for assessments. The Resident Census and Conditions of Residents report, dated 12/06/22, documented 43 residents resided in the facility.
  13. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review and interview, the facility failed to transmit MDS assessments to CMS within seven days of completion for one (#19) of one resident sampled for assessment transmission. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility.
  14. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 3, 2023
    Inspectors wroteBased on record review, observation, and interview the facility failed to revise a care plan related to pressure ulcers for one (#33) of two residents reviewed for pressure ulcers. The Resident Census and Conditions of Residents report, dated 12/06/22, documented two residents have pressure ulcers.

Fire safety inspections

4 fire safety citations on file: 1 on December 19, 2024, 3 on October 12, 2023.

Every fire safety citation4 citations
  1. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 19, 2024 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 12, 2023 · Corrected (the home has a date of correction)
  3. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · October 12, 2023 · Corrected (the home has a date of correction)
  4. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 12, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 5, 2024Fine $14,433
September 5, 2024Payment Denial 3 days from November 12, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)4.643.793.86
Registered nurses0.120.340.69
All nursing staff on weekends4.113.443.42
Nurse aides3.27
Licensed practical nurses1.25
Nursing staff turnover (share who left in a year)not reported55.5%45.8%
Registered nurse turnovernot reported53.6%42.9%
Administrators who leftnot reported

CMS expects 3.12 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.86 on weekdays and 4.11 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.22 in April to June 2025 to 4.64 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.640.124.864.11 0.0%14 of 9071
Oct to Dec 20254.320.164.603.61 0.4%1 of 9272
Jul to Sep 20254.350.144.603.72 0.0%3 of 9268
Apr to Jun 20254.220.124.473.60 0.0%16 of 9166
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Oklahoma

JobMedianMiddle halfEmployed
Oklahoma, all employers
CNAs (nursing assistants)$17.27$15.82 to $18.3919,410
LPNs and LVNs$28.04$24.06 to $29.8411,540
Registered nurses$39.87$37.19 to $47.5538,270
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Glenhaven Retirement Village. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
21.613.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.11.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
17.72.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
13.04.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.71.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.813.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.34.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.817.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.427.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.716.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.22.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.73.01.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Glenhaven Retirement Village's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.9% this home

Better than the national rate

US median of homes 51.5% · Oklahoma: 24 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 75 eligible stays.

Potentially preventable readmissions

11.3% this home

No different from the national rate

US median of homes 10.7% · Oklahoma: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 90 eligible stays.

Infections that led to a hospital stay

6.9% this home

No different from the national rate

US median of homes 7.1% · Oklahoma: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 47 eligible stays.

Self-care and mobility at discharge

63.9% this home

Median of homes: Oklahoma54.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 36 residents counted.

Falls with major injury

1.8% this home

Median of homes: Oklahoma0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 56 residents counted.

New or worsened pressure ulcers

1.8% this home

Median of homes: Oklahoma2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 56 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Oklahoma100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 26 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: GLENHAVEN CORPORATION.

NameRoleTypeShareSince
Hamilton, Glenda5% or greater direct ownership interestIndividual07/09/2004
Lance, Billy5% or greater direct ownership interestIndividual07/09/2004
Mason, Michael5% or greater direct ownership interestIndividual05/01/2005
Mason, Patrick5% or greater direct ownership interestIndividual07/09/2004
Trett, Jenny5% or greater direct ownership interestIndividual07/09/2004
Hamilton, GlendaCorporate directorIndividual07/25/2005
Lance, BillyCorporate directorIndividual07/25/2005
Mason, MichaelCorporate directorIndividual07/25/2005
Mason, PatrickCorporate directorIndividual07/25/2005
Hamilton, GlendaOperational/managerial controlIndividual07/09/2004

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on December 19, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on October 8, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 2 problems in this area, most recently on January 16, 2025: "Make sure there is a pest control program to prevent/deal with mice, insects, or other pests."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on October 12, 2023: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."

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Common questions

What is Glenhaven Retirement Village's Medicare star rating?
CMS rates Glenhaven Retirement Village 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Glenhaven Retirement Village get at its last inspection?
1 health deficiency at the standard inspection on December 19, 2024. The Oklahoma average is 6.4.
Has Glenhaven Retirement Village been fined?
Yes. CMS lists 1 fine totaling $14,433 in the last three years.
Does Glenhaven Retirement Village accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Glenhaven Retirement Village?
CMS lists 10 owners and managers. Legal business name: GLENHAVEN CORPORATION.

Sources

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