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Home / Louisiana / Hammond

Heritage Healthcare of Hammond

1300 Derek Drive, Hammond, LA 70403 · Tangipahoa County · (985) 345-7210

108 certified beds, about 87 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195526 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 15, 2026, inspectors cited 6 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

Of 37 health citations since June 2024, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $13,715 in the last three years; the largest was $13,715, and the latest is dated June 7, 2024.

Nurses and nurse aides worked 3.16 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.12 of those hours.

45.1% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to Plantation Management Company, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
24D
9E
0F
Potential for minimal harm
0A
0B
3C
April 15, 2026Standard inspection · 6 citations
  1. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the medication error rate was less than 5% for 1 (#70) of 11 residents observed during medication administration. A total of 52 opportunities were observed with 20 medication errors, which resulted in a medication error rate of 38.46%.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure a resident's call light was within reach for 1 (#29) of 31 residents reviewed during the initial pool.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure services were provided by the facility to meet quality professional standards. The facility failed to ensure: 1.) Medications were administered safely and timely by leaving the medications at the bedside for 2 (#27 and #41) of 31 residents observed during the initial pool; and2.) A Physician's Order was obtained before administering medications for 1 (#27) of 34 residents reviewed in the final sample.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out ADLs received the necessary services to maintain good grooming and personal hygiene for 1 (#19) of 4 residents reviewed for ADL's. The facility failed to trim and clean Resident #19's fingernails.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident was offered a therapeutic diet when the health care provider ordered a nutritional supplement for 1 (#42) of 3 residents reviewed for nutritional status.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infection. The facility failed to ensure staff practiced appropriate infection control practices and proper glove use for 1 (#66) of 1 resident observed for peri-care.
February 12, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident received adequate supervision to prevent elopement for 1 (#3) of 3 residents sampled. The facility failed to ensure S4LPN conducted census checks every two hours as ordered for Resident #3. Review of Resident #3's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included Stroke, Vascular Dementia with Behavioral Disturbance, Cognitive Communication Deficit, and Wernickes's Encephalopathy. Review of Resident #3's annual MDS with an ARD of 01/07/2026, revealed Resident #3 had a BIMS of 8, which indicated he was moderately cognitively impaired. Further review revealed Resident #3 required a wander/elopement alarm. [...]
September 10, 2025Complaint inspection · 5 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure there was sufficient numbers of direct care staff to provide timely assistance with baths/showers for 4 of 4 (#5, #8, #9, and #10) residents reviewed for baths/showers. This deficient practice had the potential to affect any of the 81 residents residing in the facility.
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure residents with Pressure Ulcers received care consistent with professional standards of practice by failing to ensure:1. The nurse documented the date and their initials on the dressings of each treatment performed for 2 (#3 and #4) of 4 (#3, #4, #5, and #6) residents reviewed with Pressure Ulcers; and 2. The nurse applied dressings large enough to fully cover and protect the wounds for 1 (#4) of 4 (#3, #4, #5, and #6) residents reviewed with Pressure Ulcers.
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (#4) of 2 (#4 and #R1) residents reviewed for enteral feedings. The facility failed to ensure the enteral feeding bag was appropriately labeled with a date, time, and nurse initials. Based on record review, observations, and interviews, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding for 1 (#4) of 2 (#4 and #R1) residents reviewed for enteral feedings. The facility failed to ensure the enteral feeding bag was appropriately labeled with a date, time, and nurse initials.
  4. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to have a measurable evaluation system in place to ensure nursing staff were trained and competent to perform wound treatments as ordered prior to being allowed to independently perform them. This deficient practice was evidenced by failure to ensure: 1. The nurse documented the date and their initials on the dressing of each treatment performed for 1 (#3 and #4) of 4 (#3, #4, #5, and #6) residents present in the facility who were reviewed for wounds; and 2. The nurse applied a dressing large enough to fully cover and protect the wound for 1 (#4) of 4 (#3, #4, #5, and #6) residents present in the facility who were reviewed for wounds. This deficient practice had the potential to affect any of the facility's 31 wounds with active treatment orders.
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observation, interviews and record reviews, the facility failed to have a system in place to ensure the safe disposition and administration of resident medications for 1 (#2) of 3 (#2, #4, and #5) residents present in the facility who were reviewed for medications. This deficient practice was evidenced by Resident #2, who was not assessed for and did not have a physician's order for self-administration of medications, having an inhaler left at bedside.
May 21, 2025Standard inspection · 12 citations
  1. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that each resident's comprehensive and non-comprehensive Minimum Data Set (MDS) assessments were completed in a timely manner for 5 of 20 (#24, #29, #37, #57, and #60) resident records reviewed in the final sample. The facility failed to submit Resident assessments within 14 calendar days as required.
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide sufficient nursing staff to attain or maintain each resident's highest practicable physical, mental, and psychosocial well-being. The facility failed to ensure: 1. Staff assisted resident's request for assistance with ADLs timely for 3 (#6, #31, and #60) of 13 residents reviewed on Hall B; and 2. S7LPN was aware Resident #32 was at the facility for a time period of 3-4 hours when she refused to go to dialysis.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by failing to ensure: 1. Food was properly stored in the walk-in cooler and walk-in freezer; 2. Food was properly stored in the dry food storage room; 3. Dietary employees wore effective hair restraints while engaged in the handling and preparation of food; 4. Ceiling vents in the kitchen were properly cleaned and free of black and grey substances; and 5. Meals carts were properly cleaned and free of debris. This deficient practice had the potential to affect the 79 residents who were served food from the kitchen.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure an infection prevention and control program was maintained to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure: 1. Nursing staff sanitized insulin pen stoppers prior to attaching an insulin pen needle for 2 (#19 and #69) of 3 (#19, #69, and #391) residents reviewed for insulin administration; and 2. Nursing staff donned proper Personal Protective Equipment (PPE) during direct resident care for 2 of 2 (#1 and #76) residents whom required EBP (Enhanced Barrier Precautions).
  5. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record review and interview the facility failed to complete a significant change MDS within 14 calendar days after determining there was a significant change in residents status for 2 of 20(#6 and #29) sampled resident's.
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on record review and interview the facility failed to ensure a baseline care plan was developed within 48 hours of admission to the facility for 1 (#290) of 20 sampled residents.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure residents who required assistance to carry out activities of daily living (ADLs) received the necessary services to maintain personal hygiene for 1 (#240) of 2 (#37 and #240) residents reviewed for ADLs.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to provide wound care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 (#240) of 3 (#19, #76, #240) sampled residents reviewed for wound care.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure medications were stored and labeled properly in accordance with current accepted professional principles. The facility failed to ensure medications for Resident #190 were labeled properly, not expired and not available for administration.
  10. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to ensure garbage and waste were properly contained in the outdoor trash dumpster.
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observation, record reviews, and interviews, the facility failed to ensure a resident's Medication Administration Record (MAR) was accurately documented and complete for 2 (#32 and #60) of 20 residents reviewed in the final sample.
  12. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 27, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to ensure nurse staffing data was posted on a daily basis at the beginning of each shift and readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 82 residents residing in the facility.
February 25, 2025Complaint inspection · 4 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to maintain accurate documentation for 2 (#1 and #3) of 3 (#1, #2, and #3) sampled residents. The facility failed to ensure: 1. Resident #1's daily wound care was accurately documented; and 2. Resident #3's oxygen use was accurately documented.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards. The facility failed to ensure oxygen was administered as ordered by the physician for 1 (#3) of 2 (#2 and #3) residents reviewed for oxygen therapy.
  3. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure accurate weekly skin assessments were completed for 2 (#2 and #3) of 2 sampled residents. The deficient practice had the potential to affect any of 88 residents residing in the facility.
  4. C
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure all complaint surveys since the last annual survey were available for resident review. This deficient practice had the potential to affect the 88 residents who currently resided in the facility.
November 13, 2024Complaint inspection · 1 citation
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2024
    Inspectors wroteBased on interviews, observations, and record review, the facility failed to ensure residents' assessments accurately reflected the resident's status by failing to ensure a resident's Minimum Data Set was accurately coded for an indwelling catheter for 1 (#2) of 2 (#1 and #2) residents reviewed for catheters.
June 7, 2024Standard inspection · 8 citations
  1. J
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Immediate jeopardy to resident health or safety, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interviews and record review, the facility failed to ensure residents were free of significant medication errors for 1(#78) of 33 residents reviewed in the final sample. The facility failed to ensure Resident #78 received Eliquis as ordered by the physician. This deficient practice resulted in an Immediate Jeopardy situation for Resident #78, a resident with a history of Pulmonary Embolism and Acute Embolism and Thrombus of the Lower Extremity, on [DATE] at 08:00 a.m. when S5LPN discontinued his order for Eliquis without a physician's order. Resident #78 did not receive Eliquis as ordered from [DATE] through [DATE]. Resident #78 was found on [DATE] at 12:00 a.m., lying on the right side of the floor, unresponsive, pulseless and not breathing. The coroner's report read causes of death: Acute Myocardial Infarction vs Pulmonary Embolism; Hypertension' changes of Aging. [...]
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to initiate and resolve grievances voiced for 1 (#17) of 33 sampled residents reviewed for grievances.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infection. The facility failed to ensure: 1. S3LPN and S4LPN practiced proper hand hygiene for 3 of 3 (#11, #129, #130) residents observed for medication administration; and 2. S4LPN disinfected blood glucose meters between resident use for 1of 1 (#130) residents observed for blood glucose monitoring. This deficient practice had the potential to affect any of the 79 residents currently residing in the facility.
  4. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident's assessment accurately reflected the resident's status for 1 (#10) of 33 residents reviewed in the final sample.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on record reviews and interviews, the facility failed to develop and implement a comprehensive person-centered care plan to meet the needs of 1 (#1) of 33 residents reviewed in the final sample. The facility failed to develop a care plan with interventions for a resident with diabetes who frequently refuses blood glucose monitoring.
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure resident's received the necessary services to maintain personal hygiene for 1 (#17) of 2 (#17 and #45) residents reviewed for Activities of Daily Living.
  7. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure residents' drug regimens were free from unnecessary psychotropic medications for 2 (#4 and #7) of 6 (#1, #4, #7 #10, #35 and #43) residents reviewed for unnecessary psychotropic medications. The facility failed to ensure Resident #4 and Resident #7 had PRN orders for psychotropic drugs that were limited to 14 days.
  8. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to post nurse staffing data on a daily basis which included the total resident census number for 2 of 2 areas reviewed for nurse staffing data.

Fire safety inspections

1 fire safety citation on file: 1 on June 7, 2024.

Every fire safety citation1 citation
  1. D
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · June 7, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 7, 2024Fine $13,715

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)3.163.763.86
Registered nurses0.120.310.69
All nursing staff on weekends2.683.213.42
Nurse aides1.79
Licensed practical nurses1.25
Nursing staff turnover (share who left in a year)45.1%47.6%45.8%
Registered nurse turnovernot reported41.6%42.9%
Administrators who left1

CMS expects 4.20 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.35 on weekdays and 2.68 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.16 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.160.123.352.68 0.0%0 of 9087
Oct to Dec 20253.290.123.482.82 0.0%0 of 9282
Jul to Sep 20253.290.133.482.82 0.5%0 of 9283
Apr to Jun 20253.500.153.692.99 0.3%1 of 9177
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Louisiana

JobMedianMiddle halfEmployed
Louisiana, all employers
CNAs (nursing assistants)$14.67$13.97 to $16.8720,690
LPNs and LVNs$27.63$23.87 to $29.4317,600
Registered nurses$38.57$33.19 to $45.0048,970
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.617.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.42.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
6.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.33.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
18.017.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.95.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.622.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
33.328.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.514.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.62.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.71.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Heritage Healthcare of Hammond's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (45.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

45.3% this home

No different from the national rate

US median of homes 51.5% · Louisiana: 16 better, 33 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 46 eligible stays.

Potentially preventable readmissions

10.6% this home

No different from the national rate

US median of homes 10.7% · Louisiana: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 67 eligible stays.

Infections that led to a hospital stay

9.1% this home

No different from the national rate

US median of homes 7.1% · Louisiana: 1 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 38 eligible stays.

Self-care and mobility at discharge

44.4% this home

Median of homes: Louisiana50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 27 residents counted.

Falls with major injury

0.0% this home

Median of homes: Louisiana1.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 56 residents counted.

New or worsened pressure ulcers

8.4% this home

Median of homes: Louisiana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 56 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Louisiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 5 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: PLANTATION MANAGEMENT COMPANY, LLC. CMS links this home to Plantation Management Company, a group of 16 nursing homes averaging 1.7 stars overall.

NameRoleTypeShareSince
Qsst Trust for Gene Oliver Quirk III5% or greater direct ownership interestOrganization16%01/01/2021
Qsst Trust for Marshall Todd Quirk5% or greater direct ownership interestOrganization16%01/01/2021
Qsst Trust for Scott Holden Quirk5% or greater direct ownership interestOrganization16%01/01/2021
Quirk, Cynthia5% or greater direct ownership interestIndividual01/10/2011
Quirk, Gene5% or greater direct ownership interestIndividual01/10/2011
Quirk, ScottCorporate directorIndividual01/10/2011
Delatte, KimberlyOperational/managerial controlIndividual02/01/2011

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on April 15, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on April 15, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 6 problems in this area, most recently on September 10, 2025: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on April 15, 2026: "Ensure medication error rates are not 5 percent or greater."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.68 hours per resident per day, below the Louisiana average of 3.21.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Heritage Healthcare of Hammond's Medicare star rating?
CMS rates Heritage Healthcare of Hammond 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Heritage Healthcare of Hammond get at its last inspection?
6 health deficiencies at the standard inspection on April 15, 2026. The Louisiana average is 6.4.
Has Heritage Healthcare of Hammond been fined?
Yes. CMS lists 1 fine totaling $13,715 in the last three years.
Does Heritage Healthcare of Hammond accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Heritage Healthcare of Hammond?
CMS lists 7 owners and managers, and links the home to Plantation Management Company. Legal business name: PLANTATION MANAGEMENT COMPANY, LLC.

Sources

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