Jacksonville Nursing and Rehab Center
4134 Dunn Avenue, Jacksonville, FL 32218 · Duval County · (904) 766-2297
163 certified beds, about 159 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105710 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 1, 2025, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 8 health citations since September 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.47 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.38 of those hours.
50.0% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Sovereign Healthcare Holdings, an affiliated group of 43 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
May 1, 2025Standard inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, interviews, and a review of facility policies and procedures, the facility failed to ensure that the residents' environment was as free of accident hazards as was possible for one (Resident #108) of 34 residents in the total survey sample. Razors were discovered at Resident #108's bedside.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, interviews, and a review of the facility's policies and procedures, the facility failed to provide respiratory care consistent with professional standards of practice for one (Resident #33) of four residents reviewed for oxygen administration. Resident #33 was receiving oxygen without a physician's order.
June 2, 2023Standard inspection · 4 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment, affecting one (Resident #73) of 103 residents, by failing to eliminate pests from the resident's room. Failure to ensure the necessary housekeeping and maintenance services are provided for residents can increase the risk of disease-causing organisms within the facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for three (Residents #47, #102, and #237) of [NAME]-seven sampled residents.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that two (Residents #57 and #85) of two residents reviewed for limited range of motion, from a total of 37 residents in the sample, received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident who required respiratory care, including tracheostomy care and tracheal suctioning, was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for one (Resident #2) of six residents receiving respiratory treatment, from a total of 37 residents in the sample.
September 23, 2021Standard inspection · 2 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interviews and record review, the facility failed to provide care and treatment in accordance with professional standards of practice, by delaying hospitalization for one (Resident #51) of two residents reviewed for hospitalizations from a total sample of 40 residents.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interviews and record review, the facility failed to implement interventions to address a resident's acute pain related to a fracture after sustaining a fall for one (Resident #51) of two residents reviewed for pain management from a total sample of 40 residents.
Fire safety inspections
3 fire safety citations on file: 2 on May 1, 2025, 1 on June 2, 2023.
Every fire safety citation3 citations
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Provide a written emergency evacuation plan.
- D Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.47 | 3.82 | 3.86 |
| Registered nurses | 0.38 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.12 | 3.49 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 41.4% | 45.8% |
| Registered nurse turnover | 61.9% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.60 on weekdays and 3.12 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.75 in April to June 2025 to 3.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.47 | 0.38 | 3.60 | 3.12 | 0.0% | 0 of 90 | 159 |
| Oct to Dec 2025 | 3.44 | 0.39 | 3.55 | 3.15 | 0.0% | 0 of 92 | 144 |
| Jul to Sep 2025 | 3.60 | 0.54 | 3.74 | 3.22 | 0.1% | 0 of 92 | 146 |
| Apr to Jun 2025 | 3.75 | 0.48 | 3.93 | 3.29 | 0.5% | 0 of 91 | 145 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.2 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.3 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.6 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.0 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.9 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.1 | 1.8 |
Owners and operators
Legal business name: SOVEREIGN HEALTHCARE OF JACKSONVILLE, LLC. CMS links this home to Sovereign Healthcare Holdings, a group of 43 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Sovereign Healthcare Holdings LLC | Direct ownership interest | Organization | 05/19/2009 | |
| Cronquist 2015 Family Tr | Indirect ownership interest | Organization | 12/31/2015 | |
| John J Notermann Business Tr | Indirect ownership interest | Organization | 11/12/2017 | |
| Mangine, John | Indirect ownership interest | Individual | 06/25/2012 | |
| Berkadia Commercial Mortgage LLC | 5% or greater security interest | Organization | 09/23/2014 | |
| Fl Jacksonville Holdings, LLC | 5% or greater security interest | Organization | 05/19/2009 | |
| Health Services Properties LLC | 5% or greater security interest | Organization | 05/19/2009 | |
| Brown, Fate | Managing control - governing body | Individual | 05/01/2017 | |
| Chery, Dawn | Managing control - governing body | Individual | 06/08/2017 | |
| Kaar, Susan | Managing control - governing body | Individual | 10/01/2003 | |
| Southern Healthcare Management LLC | Operational/managerial control | Organization | 10/01/2003 | |
| Covington, Raelyn | Operational/managerial control | Individual | 12/11/2023 | |
| Cronquist, Royce | Operational/managerial control | Individual | 02/01/2018 | |
| Mangine, John | Operational/managerial control | Individual | 06/25/2012 | |
| Melton, Donald | Operational/managerial control | Individual | 02/15/2009 | |
| Notermann, William | Operational/managerial control | Individual | 01/01/2025 | |
| Singh, Harpreet | Operational/managerial control | Individual | 12/17/2021 | |
| Notermann, Brenda | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 11/20/2025 | |
| Fl Jacksonville Holdings, LLC | Adp of the SNF | Organization | 05/19/2009 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 01/01/2025 | |
| Health Services Properties LLC | Adp of the SNF | Organization | 05/19/2009 | |
| Southern Healthcare Management LLC | Adp of the SNF | Organization | 11/20/2025 | |
| Sovereign Healthcare Disbursements LLC | Adp of the SNF | Organization | 05/19/2009 | |
| Brown, Fate | Adp of the SNF | Individual | 05/01/2017 | |
| Chery, Dawn | Adp of the SNF | Individual | 06/08/2017 | |
| Covington, Raelyn | Adp of the SNF | Individual | 12/11/2023 | |
| Cronquist, Royce | Adp of the SNF | Individual | 02/01/2018 | |
| Kaar, Susan | Adp of the SNF | Individual | 10/01/2003 | |
| Kelly, Michelle | Adp of the SNF | Individual | 02/01/2018 | |
| Mangine, John | Adp of the SNF | Individual | 06/25/2012 | |
| Melton, Donald | Adp of the SNF | Individual | 02/15/2009 | |
| Notermann, William | Adp of the SNF | Individual | 01/01/2025 | |
| Singh, Harpreet | Adp of the SNF | Individual | 12/17/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 1, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 2, 2023: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.12 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Lakeside Center for Rehabilitation and Healing Jacksonville, 1.2 mi · 5 of 5 stars · 8 citations
- Aviata at Harts Harbor Jacksonville, 3.5 mi · 4 of 5 stars · 25 citations
- Pavilion at Jacksonville, the Jacksonville, 4 mi · 4 of 5 stars · 11 citations
- Jacksonville Rehabilitation and Nursing Jacksonville, 5 mi · 2 of 5 stars · 20 citations
- River City Nursing and Rehab Center Jacksonville, 6.1 mi · 5 of 5 stars · 10 citations
- Shands Jacksonville Medical Center Jacksonville, 7.1 mi · 5 of 5 stars · 0 citations
- Lanier Rehabilitation Center Jacksonville, 7.8 mi · 3 of 5 stars · 11 citations
- North Bank Center for Rehabilitation and Healing Jacksonville, 8.4 mi · 5 of 5 stars · 15 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Jacksonville Nursing and Rehab Center's Medicare star rating?
- CMS rates Jacksonville Nursing and Rehab Center 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Jacksonville Nursing and Rehab Center get at its last inspection?
- 2 health deficiencies at the standard inspection on May 1, 2025. The Florida average is 7.1.
- Has Jacksonville Nursing and Rehab Center been fined?
- CMS lists no fines in the last three years.
- Does Jacksonville Nursing and Rehab Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Jacksonville Nursing and Rehab Center?
- CMS lists 33 owners and managers, and links the home to Sovereign Healthcare Holdings. Legal business name: SOVEREIGN HEALTHCARE OF JACKSONVILLE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.