Home / West Virginia / Keyser
135 Southern Drive, Keyser, WV 26726 · Mineral County · (304) 788-3415
122 certified beds, about 111 residents a day · For profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 515122 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on November 26, 2025, inspectors cited 13 health deficiencies (the West Virginia average is 11.7, the national average 9.2).
Of 49 health citations since December 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $35,045 in the last three years; the largest was $35,045, and the latest is dated November 26, 2025.
Nurses and nurse aides worked 3.66 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.82 of those hours.
53.1% of nursing staff left within the year CMS measured (West Virginia average 44.1%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 49 health citations on file.
Inspectors wroteBased on observation, record review, and staff and resident interviews, the facility failed to ensure safe water temperatures throughout the building and in areas accessible to residents. This failed practice placed an unlimited number of residents currently residing in the facility at risk for possible harm, including scalds, burns, severe injury, and even death. The state agency determined this was an Immediate Jeopardy (IJ) situation, and Immediate action was required to prevent serious injury, scalding, burns, harm, or even death to residents at the facility. In addition, the facility failed to implement appropriate safety precautions for residents at risk of falls. Locations: room [ROOM NUMBER], South Shower Room, Dining Room sink, and Resident #4's room. Facility Census: 109. [...]
Inspectors wroteBased on interview, observation, and record review, the facility failed to honor resident choices for baths/showers. This was true for three (3) of four (4) residents. Resident identifiers: #71, #73, and #95. Facility Census: 109. Findings Includea) Resident #71During an interview on 11/19/25 at approximately 11.13 AM, the resident stated that her last tub bath had been on 10/30/25. The resident also said that on 11/02/25, the Nurse Aide had asked her whether she wanted a bed bath or a bath in the tub. Resident #71 stated that she had requested a whirlpool bath. The resident stated that the Nurse Aide (NA) left her room and did not return. Resident #71 stated that she had filed a grievance. Record review revealed a grievance form dated 11/03/25 in which Resident #71 complained about not receiving a bath on 11/02/25. The grievance form noted the following: [...]
Inspectors wroteBased on record review, resident interview, and staff interview, the facility failed to follow physician's orders regarding wound care for Resident #123, administer medications for Resident #90, #106, #107, and accuchecks for Resident #80, #61, #87, #51 and #102. This was true for nine (8) of 42 residents reviewed during the survey process. Resient Identifiers: #90, #106, #107, #80, #61, #87, #51, and #102.b) Resident #90 -During an interview on 11/17/25 at 3:49 PM with Resident #90, reported his evening medications were sometimes late. -Review of facility policy and form titled Liberalized Med Pass times, it was revealed that the facility utilized liberalized medication pass times listed as follows: [...]
Inspectors wroteBased on observation and interview, the facility failed to ensure that opened medications were discarded within the manufacturer-specified period. In addition, the facility failed to ensure that medications were stored at the manufacturer-specified temperatures. Medication Rooms: 100/200 Hallway, and 200/400 Hallway. Facility Census: 109. Findings Includea) Medication room [ROOM NUMBER]/200 HallwayDuring an inspection of the Medication Room on the 100/200 Hallway, accompanied by Licensed Practical Nurse (LPN) #291 on 11/20/2025 at 12:17 PM, it was noted there were three refrigerators in the medication room, one for medications, another for Insulin, and the third for vaccines. All refrigerators were kept locked. The refrigerator temperature logs were not available for view in the medication room. LPN #291 stated that the logs were in the Narcotic Medication binder on the medication cart. [...]
Inspectors wroteBased on observation of food temperatures and resident interview the facility failed to provide residents with palatable food at an appetizing temperature. This is true for Resident's #35 and #107. Facility Census 109.
Inspectors wroteBased on record review and staff interview, the facility failed to provide an accurate and complete medical record for Resident #55's capacity and Physician's Order for Scope of Treatment (POST) form, Resident #9's transfer form and a progress note listing an incorrect medical diagnosis, a transfer form for Resident #4, and a psychotropic medication evaluation for Resident #5. This was true for four (4) of 42 residents reviewed during the survey process. Resident Identifiers: #55, #9, #4, and #5. Facility Census: 109. Findings Include:a) Resident #55On 11/24/25 at 11:00 AM, a record review was completed for Resident #55. The review found a physician determination of capacity dated 08/04/25 indicating the resident did have capacity to make medical decisions. [...]
Inspectors wroteBased on observation, record review and staff interview, the facility failed to maintain an infection control program while providing housekeeping services in room [ROOM NUMBER] and providing ADL care in room [ROOM NUMBER]. The staff failed to don PPE. Both rooms were under contact precautions. Additioanl issues were found through observation of inappropriate storage of a bath basin and fracture pan in room [ROOM NUMBER], and storage of a nebulizer mask for Resident #75. These were random opportunities for discovery. Room identifiers: #103, and #115. Resident Identifier: #75. Facility Census: 109. Findings Include:a) On 11/17/25 at 2:15 PM, the Administrator was asked for a copy of the door signage for contract precaution rooms. The contact precaution signage was provided by the Centers for Disease Control and Prevention (CDC) and was yellow with black and red lettering. [...]
Inspectors wroteBased on observation, Resident Council, and staff interview, the facility failed to post a notification of the availability of survey results and provide the survey results in an accessible location for review by residents and visitors. This was a random opportunity for discovery. Facility Census: 109. On 11/18/25 at 2:00 PM, during the Resident Council meeting, of the 14 residents that were attending the meeting, no one was able to verbalize where the survey results binder was located. On 11/18/25 at 3:00 PM, this Surveyor attempted to find the survey results binder without success. On 11/18/25 at 3:10 PM, an interview was held with Social Services designee (SSD) #36. SSD #36 stated, I do not know where it is, let me ask someone. On 11/18/25 at 3:15 PM, the SSD #36 entered the Administrator's office. [...]
Inspectors wroteBased on staff interview and documentation review, the facility failed to ensure one (1) residents Pre-admission Screening (PASAR) form contained her current diagnosis at the time of admission. This was true for Resident #5. Facility census: 109. a) Resident #5 On 11/18/25 a review of resident's Pre-admission Screening and Resident Review (PASRR) dated for 09/19/23, question #30 Current Diagnosis Answer (None). On 11/18/25 a review of a Diagnosis Report for Resident #5 revealed a diagnosis of Bipolar Disorder, Unspecified (F41.9) with and onset 8/31/23. On 11/20/25 at 8:45 AM during an interview with Administrator who reported a new PASRR had since been completed and was awaiting the physician's signature so it could be submitted. The facility had started an audit to correct and update all PASRRs.
Inspectors wroteBased on observation, record review and staff interview, the facility failed to develop a care plan for assistance with showers and implement a fall intervention for Resident #4, and develop a care plan regarding triggers for Post-Traumatic Stress Disorder (PTSD) for Resident #8. This was true for two (2) of 42 residents reviewed during the survey process. Resident identifiers: #4, and #8. Facility Census: 109. b) Resident #8 On 11/18/25 at 12:06 PM, an interview was conducted with Resident #8 who reported she had a diagnosis of Post Traumatic Stress Disorder (PTSD) and had recently had an incident of some concern in this area when the resident were all evacuated from the facility. This diagnosis was confirmed with her electronic chart. On 11/20/25 review of resident's care plan revealed there were no triggers listed as on resident's care plan under the care area of PTSD. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to ensure ADLs were provided to dependent resident. This is true for one (1) of two (2) residents reviewed under the care area of activities of daily living. Resident Identtifier: #4. Facility Census: 109. Findings Include:a) Resident #4On 11/19/25 at 7:35 PM, a record review was completed for Resident #4. The review found a dependent resident had not been provided assistance for showers. The resident did not receive a shower or bed bath during the following dates:--09/01/25-09/12/25 11 days--09/19/25-09/26/25 7 days--10/10/25-10/21/25 11 days--10/31/25-11/04/25 5 days On 11/20/25 at 10:00 AM, the Adminstrator confirmed the activities of daily living were not provided to a dependent resident.
Inspectors wroteBased on interview and record review, the facility failed to ensure that residents were provided with assistance for toileting and appropriate care to prevent potential urinary tract infections. This was true for two (2) of three (3) residents sampled. Resident Identifiers: #45 and #73. Facility Census: 109. Findings Include a) Resident #45During an interview on 11/18/25 at approximately 11:22 AM, the resident stated that she was incontinent and must wait for assistance when she needs to go to the bathroom, frequently ending up sitting in wet briefs for long periods of time. Resident #45 added that she had submitted a complaint to the facility on [DATE]. A review of the complaint revealed the following note: [Typed as Written] Resident reported that she is tired of using the bathroom in her brief. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to ensure monthly pharmacy reviews were signed, dated or provided with a response to the pharmacisit recommendationby the facility physician. This was true for two (2) of five (5) residents reviewed under the care area of unnnecessary medications. Resident Identifiers: #5 and #12. Facility Census: 109.b) Resident #12 On 11/24/25 at 9:30 AM, a record review was completed for Resident #12. The review revealed the monthly pharmacy review for 05/25/25 was not signed by the physician and no response was recorded. The issue and recommendation read as follows: Resident was prescribed Divalproex and was due for a Valproic Acid level (ordered for every 6 (six) months). Please consider obtaining this level on the next convenient lab day. This note was completed by the consultant pharmacist. [...]
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to designate a licensed nurse to serve as a charge nurse on each tour of duty. Additionally, the facility failed to ensure sufficient staffing to allow residents to dine in the communal areas for breakfast and dinner. This deficient practice had the potential to affect all residents residing in the building. Census: 110.
Inspectors wroteBased on record review and staff interview, the facility failed to have an RN at least 8 hours a day, 7 days a week. This deficient practice had the potential to affect all residents in the building. Census: 110.
Inspectors wroteBased on observation, resident council meeting and staff interviews the facility failed to make grievances forms accessible to all residents and/or residents family/representatives residing in the facility. This had the potential to affect more than a limited number of residents living in the facility. Facility Census: 110 Findings Included: A review of the facility policy titled Grievance/Concern with an effective date of 01/12/17 read as follows. .Policy: .The facility will make available to all residents posting in a prominent location in the facility information of the right to file grievances orally or in writing; the right to file grievances anonymously. [...]
Inspectors wrotec) Based on medical record review, resident interview and staff interview the facility failed to provide care required to maintain hygiene to a resident who was dependent for Activities of Daily Living (ADL) care. This is true for three (3) of four (4) reviewed for the ADL care area. Resident Identifiers: Resident #70, Resident #52, and Resident #90. Facility Census: 110. Findings Included: a) Resident #70 During an interview on 01/03/24 at 8:29 AM, Resident # 70 stated they never follow the shower schedule. Resident #70 said, I get mine on Monday and Thursday. I had visitors on Christmas day, so I refused to take a shower at that time and the staff never came back and asked me to get a shower and did not get one on Thursday. I should have been showered on Monday New Year's Day but not enough staff for showers. [...]
Inspectors wrotec) Resident #49 During an Interview with Resident #49 on 01/02/24 at 11:26 AM, he stated that there are no activities offered in the evening. He continued to say that the only thing to do in the evenings is watch television. Resident #49 stated that there are only two activities a day and he would like to have more or even be offered evening activities. An observation on 01/03/24 at 10:09 AM, Resident #49 sitting outside the activities room asking staff passing by to help him find something to do. A record review of Resident #49's participation sheets revealed he participated in scheduled group activities. A continued record review of Resident #49's Annual 12/06/24 Minimum Data Set (MDS), found the resident's brief interview for mental status was fifteen (15) the highest score obtainable. A review of the current care plan showed: Focus: [...]
Inspectors wroteBased on resident interview, record review and staff interview, the facility failed to ensure dialysis services were provided in accordance with professional standards of care. This deficient practice had the potential to affect one (1) of (1) residents reviewed for the care area of dialysis. Resident identifier: #24. Facility census: 110.
Inspectors wroteBased on resident interview, record review, and staff interview the facility failed to monitor efficacy of psychotrophic medication via monitoring behavior and symptoms. This deficient practice had the potential to effect 1 of 5 residents reviewed for the care area of Behavioral-Emotional wellbeing. Resident identifier: #48. Census: 110.
Inspectors wroteBased on observation, policy review and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items that were open and failed to dispose of expired food items. The facility also failed to record accurate food temperatures and failed to ensure hot foods were held at 135.0 degrees Fahrenheit or higher on the steam table. The facility also failed to keep utensils stored appropriately and equipment clean and sanitized. This failed practice had the potential to affect all residents currently receiving nourishment from the facility's kitchen. Facility Census: 110. Findings Included: a) Labeling and Dating During the initial tour of the kitchen on 01/02/23 at 12:58 PM, with the Culinary Director (CD) #95 revealed the following issues: [...]
Inspectors wroteBased on facility record review and interview the facility failed to explain Binding Arbitration Agreement accurately and, in a form, and manner residents or Resident Representatives can understand. This has the potential to affect all residents or Residents Representatives that sign a Binding Arbitration Agreement. Facility Censes: 110.
Inspectors wroteBased on observation, resident interview, and staff interview, the facility failed to ensure a safe, clean, comfortable, home-like environment. Window curtains were dirty in room [ROOM NUMBER] and privacy curtains were dirty in room [ROOM NUMBER]. These were random opportunities for discovery. Resident identifiers: #90, #58. Facility census: 110.
Inspectors wroteBased on record review and staff interview, the facility failed to complete an accurate Minimum Data Set (MDS) assessment for two (2) of 24 residents reviewed in the long-term care survey sample. Resident identifiers: #69, #115. Facility census: 110.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure that the resident's Pre-admission Screening (PAS) reflected pre-admission diagnoses for two (2) of three (3) residents reviewed for the category of PASARR, during the long-term care survey. Resident identifier #43 and #40. Census 110. Findings Included: a) Resident #43 On 01/08/24, a record review of the resident's electronic medical record (EMR), the resident's admission PASARR, dated 04/18/23, indicated no level II was needed. Section lll #30 MI/MR Assessment indicated None. A continued record also revealed the resident received a psych diagnosis of Major Depression and Schizophrenic Disorder on the diagnosis listed on admission [DATE] but did not receive a new PAS to address whether or not specialized services were needed. [...]
Inspectors wroteBased on record review, and staff interview, the facility failed to ensure two (2) of four (4) residents had a person-centered comprehensive care plan developed and implemented to meet his activities preferences and goals and address the resident's quality of life needs. The failure to ensure the comprehensive care plan was developed for the resident's highest practicable well-being placed the residents at risk of not receiving services that would meet their desires or wants and a decreased quality of life. Resident identifier: #49. Facility census: 110.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to follow the physician's orders to label a tube feeding formula container and administration set with the resident's name, date, time, and nurse's initials. This deficient practice had the potential to affect one (1) of one (1) residents reviewed for the care area of tube feeding. Resident identifier: #97. Facility census: 110.
Inspectors wroteBased on record review, observation and staff interview the facility failed to provide appropriate treatment for urinary catheter care, specifically to ensure the resident's catheter had an anchor strap to prevent trauma. This is true for one of one reviewed for catheter care. Facility Census: 110. Findings Included: a) Resident #97 Medical record review found Physician Orders for Resident #97: - Foley Cath #18fr /10ML to Continuous drain. - Indwelling urinary Foley catheter is in privacy bag and leg strap on at all times. - Secure indwelling catheter tubing using anchoring device to prevent movement and urethral traction. A review of the current care plan with the initiated date of 11/ 06/2023 showed the care plan: -Focus: Resident has indwelling 18fr/10ml Foley Catheter, renal failure / hematuria/ nephrology referred. Goal: [...]
Inspectors wroteBased on a medical record review, resident interview and staff interview the facility failed to ensure the attending physician supervises the resident medical care. The facility failed to notify the physician of weight loss for one (1) of two (2) residents reviewed for the care area of nutrition. Resident identifier: #40. Facility Census: 110.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure storage of point-of-care testing devices within acceptable standards of practice. Two vials of urine reactant strips stored in the medication room had expired. Facility census: 110.
Inspectors wroteBased on record review and staff interview, the facility failed to obtain laboratory services to meet the needs of its residents. This deficient practice had the potential to affect one (1) of six (6) residents reviewed for the care area of behavioral/emotional. Resident identifier: #47. Facility census: 110.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure trash was disposed of properly and dumpster lids were closed. This was a random observation. Facility census: 110.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure a complete and accurate medical record. The indication for Resident #47's psychotropic medication, Depakote, was incorrect. This deficient practice had the potential to affect one (1) of six (6) residents reviewed for the care area of behavioral/emotional. Resident identifier: #47. Facility census: 110.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure each resident had the right to a clean, comfortable homelike environment that was in good repair. Walls were observed to be scarred and/or with missing or torn wallpaper for Resident # 107 and #53. Cove base trim was missing from Resident #59's room. Wallpaper and cove base trim , in the hallway adjacent to the North Nursing Station, was gaped and/or torn not allowing for effective cleaning. This deficient practice was true through a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident identifiers: Resident #107, #53 and #59, Census: 109.
Inspectors wroteBased on observation and staff interview, the facility failed to label medications when opened and administered to residents to ensure the safety and effective use of medications. This failed practice was identified through a random opportunity for discovery and was found to be true for two (2) of two (2) medication carts observed. Insulin pens, currently being administered to residents, were not dated when opened to provide staff administering the insulin, a reference date, based on manufacture's guidelines, for safe usage date. Over the Counter medications were not dated when opened. This failed practice had the potential to affect more than a limited number of residents. Resident identifiers: Resident # 168, #57, # 59 and #9. Facility census:
Inspectors wroteBased on observation and interview the facility failed to honor residents' personal dietary choices and preferences. This affected five (5) of (31) resident reviewed, during the Long-Term Care Survey Process (LTCSP). Resident identifier #2, #30, #85, #68 and #95. Facility census: 109.
Inspectors wroteBased on record review and staff interview, the facility failed to maintain an accurate medical record for one three (3) of 32 sampled residents reviewed during the Long-Term Care Survey process. Resident identifiers: #43, #54, and #81. Facility census: 109.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure a resident representative was informed of medical treatment and allowed to make treatment decisions for a resident who lacked decision making capacity. There was a delay in appointing a Health Care Surrogate (HCS) decision maker for Resident #115. This was a random opportunity for discovery. Resident identifier: #115. Facility census: 109.
Inspectors wroteBased on record review, family interview, resident interview, facility documentation of reportable occurrences review, and staff interview, the facility failed to ensure that all alleged violations of abuse and neglect, were reported immediately, and failed to ensure the results of the investigation were reported within five (5) working days of the occurrence, to other officials (including to the State Survey Agency and Adult Protective Services (APS) where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. This deficient practice was identified through a random opportunity for discovery and had the potential to affect more than a limited number of residents. Two (2) residents were found to have reported allegations of abuse to facility staff; [...]
Inspectors wroteBased on family interview, resident and staff interview, record review and review of facility documentation of reportable incidents, the facility failed to ensure, in the response to allegations of abuse, neglect, exploitation or mistreatment, evidence that all alleged violations were thoroughly investigated for two (2) residents reviewed during the Long Term Care Survey Process. This deficient practice was based on a random opportunity of discovery and had the potential to affect more than a limited number of residents residing in the facility. Resident #53 and Resident #68 were found to have allegations of abuse reported to facility staff and had not been investigated and evidence of the investigation maintained by the facility. Resident identifiers: Resident #53 and #68. Census: 109.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide evidence a resident/resident's representative was provided a written Notice of Transfer for an acute hospital transfer. This was true for one (1) of two (2) residents reviewed for hospitalizations/discharges during the long-term care survey process. Resident identifier: #101. Facility census: 109.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provide evidence a resident/resident's representative was provided a written Bed Hold Notice for an acute hospital transfer. This was true for one (1) of two (2) residents reviewed for hospitalizations/discharges during the long-term care survey process. Resident identifier: #101. Facility census: 109.
Inspectors wroteBased on medical record review and staff interview, the facility failed to develop a care plan for a resident with long term antibiotic use. This is true for one (1) of one (1) reviewed for antibiotics. Resident identifier: #113. Facility census: 109.
Inspectors wroteBased on record review, resident interview and staff interview, the facility failed to notify the physician of abnormal blood glucose readings for two (2) of two (2) Residents reviewed for insulin. The facility also failed to complete neurological checks for one (1) of four (4) Residents reviewed for accidents. These failed practices had the potential only affect a limited number of residents. Resident identifiers: #36, #54, #53. Facility census: 109.
Inspectors wroteBased on observation and staff interview the facility failed to properly anchor Resident #50's indwelling catheter with a leg band. This failed practice was random opportunity for discovery and had the potential to affect only a limited number of Residents. Resident identifier: #50. Facility census: 109.
Inspectors wroteBased on resident council minutes, resident interviews, resident representative interviews, grievances, resident council, and review of the Payroll Based Journal staffing report, and the CMS Nursing Home Compare's Report, the facility failed to ensure sufficient qualified nursing staff were available at all times to provide nursing and related services to meet the residents' needs safely and in a manner that promoted resident rights, physical, mental and psychosocial well-being. Facility census: 109.
Inspectors wroteBased on medical record review and staff interview. The facility failed to develop an individualized, person-centered approaches to address the care and treatment for a resident with dementia. This practice affected one (1) of one (1) residents reviewed for dementia during the Long-Term Care Survey Process (LTCSP). The failure to ensure the comprehensive care plan was developed for the resident's highest practicable well-being placed the residents at risk resulting in the Residents inability to achieve the highest level of functioning. Resident Identifier: #6. Facility census: 109.
Inspectors wroteBased on record review, staff interview, and policy the facility failed to have drug regimen reviews available on the resident medical record. This was true for two (2) of five (5) reviewed for unnecessary medications. Resident identifier #2 and #6. Facility census: 109.
Inspectors wroteBased on observation, Resident interview, and medical record review the facility failed to provide a nourishing diet to Resident #30. This is true for one (1) of five (5) reviewed for diet preferences. Facility census: 109.
16 fire safety citations on file: 6 on November 26, 2025, 4 on January 10, 2024, 6 on December 7, 2022.
| Date | Penalty | Amount or length |
|---|---|---|
| November 26, 2025 | Fine | $35,045 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | West Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.66 | 3.67 | 3.86 |
| Registered nurses | 0.82 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.09 | 3.17 | 3.42 |
| Nurse aides | 2.13 | ||
| Licensed practical nurses | 0.71 | ||
| Nursing staff turnover (share who left in a year) | 53.1% | 44.1% | 45.8% |
| Registered nurse turnover | 57.1% | 42.3% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.90 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.89 on weekdays and 3.09 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.35 in April to June 2025 to 3.66 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.66 | 0.82 | 3.89 | 3.09 | 7.8% | 0 of 90 | 111 |
| Oct to Dec 2025 | 3.61 | 0.65 | 3.79 | 3.16 | 8.1% | 0 of 92 | 111 |
| Jul to Sep 2025 | 3.79 | 0.78 | 4.01 | 3.21 | 13.2% | 0 of 92 | 104 |
| Apr to Jun 2025 | 3.35 | 0.63 | 3.56 | 2.82 | 10.1% | 0 of 91 | 114 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| West Virginia, Jan to Mar 2026 | 3.56 | 0.67 | 3.75 | 3.08 | 3.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| West Virginia, all employers | |||
| CNAs (nursing assistants) | $17.66 | $17.05 to $18.47 | 9,390 |
| LPNs and LVNs | $26.61 | $23.71 to $29.47 | 6,050 |
| Registered nurses | $38.52 | $32.77 to $47.97 | 23,430 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | West Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.3 | 14.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.6 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.8 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.8 | 15.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.1 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.9 | 13.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.7 | 22.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 22.9 | 11.3 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Keyser Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
51.5% this home
No different from the national rate
US median of homes 51.5% · West Virginia: 9 better, 28 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 163 eligible stays.
10.9% this home
No different from the national rate
US median of homes 10.7% · West Virginia: 0 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 154 eligible stays.
6.5% this home
No different from the national rate
US median of homes 7.1% · West Virginia: 0 better, 2 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 99 eligible stays.
32.4% this home
Median of homes: West Virginia50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 37 residents counted.
2.9% this home
Median of homes: West Virginia1.2% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 105 residents counted.
5.2% this home
Median of homes: West Virginia2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 105 residents counted.
100.0% this home
Median of homes: West Virginia97.6% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 29 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: SOUTHERN LEASING CO., LLC. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Groves, Donna | Corporate officer | Individual | 07/01/2022 | |
| Romeo, Dominic | Corporate officer | Individual | 04/01/2023 | |
| Stoltz, Charles | Corporate officer | Individual | 07/01/2022 | |
| Wilheim, Ronald | Corporate officer | Individual | 07/01/2022 | |
| Southern Mgt Co., LLC | Operational/managerial control | Organization | 07/01/2022 | |
| Bokil, Harshad | Operational/managerial control | Individual | 07/01/2024 | |
| Groves, Donna | Operational/managerial control | Individual | 04/14/2023 | |
| Romeo, Dominic | Operational/managerial control | Individual | 04/01/2023 | |
| Smeltzer, Mark | Operational/managerial control | Individual | 06/10/2024 | |
| Omg Re Holdings LLC | Limited partnership interest | Organization | 07/01/2022 | |
| R.s. Wilheim Irrevocable Trust | Limited partnership interest | Organization | 07/01/2022 | |
| Southern Mgt Co., LLC | Adp of the SNF | Organization | 04/25/2025 | |
| Bokil, Harshad | Adp of the SNF | Individual | 07/01/2024 | |
| Smeltzer, Mark | Adp of the SNF | Individual | 06/10/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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