Otterbein at Maineville
201 Marge Schott Way, Maineville, OH 45039 · Warren County · (513) 309-5650
60 certified beds, about 53 residents a day · Non profit - Corporation · Medicare and Medicaid since 2010
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366393 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 3, 2025, inspectors cited 7 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 32 health citations since April 2019, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 4 fines totaling $59,449 in the last three years; the largest was $17,345, and the latest is dated December 16, 2025.
Nurses and nurse aides worked 4.49 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.
59.6% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1204/19
306/22
302/24
311/24
112/24
704/25
205/25
112/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 32 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
23D
3E
1F
Potential for minimal harm
0A
1B
1C
December 16, 2025Complaint inspection · 1 citation
- G Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on medical record review, review of facility Self-Reported Incidents (SRIs), staff interview, and policy review, the facility failed to provide a resident's food in the correct texture to meet individual needs per physician's orders for one (Resident #1) resident. This resulted in actual harm when Resident #1 choked on the food of incorrect texture which caused the need for cardiopulmonary Resuscitation (CPR) and hospitalization. This affected one (Resident #1) of three residents reviewed for specialized diets. The facility census was 50.
May 16, 2025Complaint inspection · 2 citations
- K Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, observation, staff and physician interview, review of hospital records, and policy review, the facility failed to ensure the residents environment remained as free from accident hazards as possible when the Heating, Ventilation, and Air Conditioning (HVAC) system malfunctioned causing the temperatures in House 150 to drop, and portable space heaters were placed in four resident rooms, which were prohibited. This resulted in Immediate Jeopardy and serious life-threatening physical harm and/or injuries when on 04/17/25, Resident #47 sustained a full thickness burn to the left outer calf from below the knee to the top of the left foot. [...]
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteTHIS IS AN INCIDENCE OF PAST NON COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, staff interviews, observation, and policy review, the facility failed to ensure portable space heaters were not utilized in resident rooms in when the facility Heating, Ventilation, and Air Conditioning (HVAC) system malfunctioned causing the temperatures in House 150 to drop. This affected five (Rooms #106, #107, #108, #109, and #110) of 12 resident rooms in House 150. The facility has five separate houses.
April 3, 2025Standard inspection, Complaint inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and menu review, the facility failed to have pasteurized eggs available for residents if requested over easy fried eggs. This had the potential to affect all 53 residents residing in the facility. The facility census was 53.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, medical record review, policy review, resident interview, family interview and staff interview, the facility failed to provide clean and homelike environment. This affected two (#21 and #24) of 10 resident rooms reviewed for environment. The facility census was 53.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, staff interview, and Ombudsman notification list review, the facility failed to notify the Ombudsman of resident admissions to hospital. This affected two (#37 and #44) of four residents reviewed for hospitalization. The facility census was 53.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on medical record review and staff interview, the facility failed to provided bed hold notices. This affected three (#37, #39 and #44) of four residents reviewed for hospitalization. The facility census was 53.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on medical record review and staff interview, the facility failed to accurately assess the resident status in the facility. This affected one (#17) of four residents reviewed for discharge. The facility census was 53.
- D Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on record review and staff interview, the facility failed to notify the physician of stat (immediate) diagnostic imaging in a timely fashion. This affected one (#208) of one resident reviewed for radiology services. The facility census was 53.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on medical record review, resident interview, family interview, staff interview and policy review, the facility failed to assure dental services were provided in a timely manner to meet the needs of the resident. This affected one (#21) of three residents reviewed for dental care. The facility census was 53.
December 18, 2024Complaint inspection, Infection control · 1 citation
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, medical record review, staff interview and policy review, the facility failed to ensure incontinence care was provided correctly. This affected one (#23) of three residents reviewed for incontinence. The census was 53.
November 6, 2024Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, medical record review, staff interview and policy review, the facility failed to ensure residents were provided with dignity and respect. This affected one (#51) of three residents reviewed for dignity and respect. The census was 55.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on medical record review, policy review and staff interview the facility failed to ensure consecutive documentation of no urine output from an indwelling catheter was reported to the physician. This affected one (#01) of three reviewed for urine output. The facility identified four residents with indwelling catheters in the facility. The facility census was 55.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, medical record review and staff interviews, the facility failed to ensure gloves were used in a sanitary manner to prevent infection. This affected one (#04) of three residents reviewed for indwelling catheters. The facility identified there were four residents with catheters in the facility. The census was 55.
February 6, 2024Complaint inspection · 3 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, resident and staff interviews, and observation, the facility failed to ensure a resident was safely transferred using a mechanical lift (Hoyer). This resulted in Actual Harm when Resident #11 who was a paraplegic (paralysis of the legs), was transferred using the mechanical lift and the resident 's legs were not secured, subsequently hitting her right leg on the Hoyer bar sustaining a right lower leg fracture. This affected one (Resident #11) of three residents reviewed for accidents. The facility census was 50.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff interview, and review of the facility policy, the facility failed to timely notify the physician of a resident's change in condition. This affected one (Resident #11) of three residents reviewed for notification of change. The facility census was 50.
- D Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on medical record review and staff interview, the facility failed to timely obtain an x-ray of a resident's right lower extremity per physician orders. This affected one (Resident #11) of three residents reviewed for accidents. The facility census was 50.
June 2, 2022Standard inspection · 3 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, medical record review, review of the facility's policy, and resident and staff interview, the facility failed to ensure a resident's contractures and hearing loss were accurately coded on the Minimum Data Set (MDS) assessment. This affected two (#16 and #34) of 12 residents reviewed for assessments. The facility census was 40.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and staff interview, the facility failed to implement a high protein nutritional supplement order recommended for Resident #31. This affected one (Resident #31) of five residents reviewed for nutrition. The facility identified three residents with unplanned significant weight gain or loss. The facility census was 41.
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review, review of the facility's policy, and staff interview, the facility failed to notify the Office of the State Long-Term Care Ombudsman of a resident's discharge from the facility. This affected two (#34 and #35) of four residents reviewed for hospitalization. The facility census was 40.
April 18, 2019Standard inspection · 12 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, record review, manufacturer drug information, Medscape Medication Management Standards, and facility Medication Storage Policy, the facility failed to ensure medications were stored properly and not expired. This affected seven Residents (#1, #16, #23, #28, #37, #38, #42,) of 15 whom resided in the 150 and 201 houses. The facility census was 48.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, review of facility preplanned menu, review of recipe serving size, and review of residents ordered diets, the facility failed to ensure residents were served correct portion sizes. This affected ten Residents (#9, #16, #17, #19, #20, #36, #37, #38, #42, #44) whom consumed food from the 201 house kitchen. The census was 48.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, review of facility Thawing Policy and Procedure, and review of State of Ohio Uniform Food Safety Code, the facility failed to ensure meat was thawed properly to prevent food contamination. This had the potential to affect ten Residents (#9, #16, #17, #19, #20, #36, #37, #38, #42, #44) whom ate food in the 201 house. The census was 48.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure resident care information was not shared in an area where it could be overheard by others. This affected one (Resident #37) of 16 residents sampled. The facility census was 48.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure a written notice was provided to resident, resident representative of reasons for transfer to the hospital and provide the ombudsman with a copy of the notice. This affected three (Residents #12, #23 and #39) of three residents reviewed for hospitalization. The facility census was 48.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to ensure a written notice of duration of bed hold policy and permission for resident to return to the facility was provided to resident/resident representative upon transfer to the hospital. This affected three (Residents #12, #23 and #39) of three Residents reviewed for hospitalization. The facility census was 48.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and staff interview, the facility failed to accurately care plan resident's information and focus. This affected two (Residents #10 and #23) of fourteen residents reviewed for care planning.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to monitor nutritional interventions, involve resident/responsible parties in nutritional goals and failed to obtain daily weights as ordered. This affected two (Residents #23 and #5) of three residents reviewed for nutrition. The facility census was 48.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and observation, the facility failed to reassess psychotropic medication for use beyond 14 days. This affected one (#10) of five residents reviewed for unnecessary medications. The facility identified 28 residents who receive psychotropic medications. The census was 48.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, staff interview and policy review, the facility failed to properly store confidential resident's records in secured area. This had to potential to affect all 48 residents in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation and staff interview, the facility failed to properly clean a glucometer between resident uses. This affected one Resident (#1) of the six residents whom the facility identified as getting finger stick blood glucose (FSBG) checked in Building 150. Facility census was 48.
- C Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure State Tested Nurses Aides (STNAs) had performance reviews and 12 hours of annual in-services. This affected two STNAs (#8 and #21) of the four STNAs reviewed with the potential to affect all 48 residents residing in the facility.
Fire safety inspections
18 fire safety citations on file: 3 on May 19, 2025, 5 on April 3, 2025, 7 on June 2, 2022, 3 on April 18, 2019.
Every fire safety citation18 citations
- K Have restrictions on the use of portable space heaters.
- F Address subsistence needs for staff and patients.
- E Create arrangements with other facilities to receive patients.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Provide a written emergency evacuation plan.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure proper usage of power strips and extension cords.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Have properly located and lighted "Exit" signs.
- F Install an approved automatic sprinkler system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 16, 2025 | Fine | $15,935 |
| April 3, 2025 | Fine | $17,345 |
| April 3, 2025 | Fine | $17,345 |
| February 6, 2024 | Fine | $8,824 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.49 | 3.69 | 3.86 |
| Registered nurses | 0.76 | 0.64 | 0.69 |
| All nursing staff on weekends | 4.34 | 3.28 | 3.42 |
| Nurse aides | 3.20 | ||
| Licensed practical nurses | 0.54 | ||
| Nursing staff turnover (share who left in a year) | 59.6% | 48.7% | 45.8% |
| Registered nurse turnover | 50.0% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.80 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.56 on weekdays and 4.34 on weekends, 5% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.63 in April to June 2025 to 4.49 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.49 | 0.76 | 4.56 | 4.34 | 0.4% | 0 of 90 | 53 |
| Oct to Dec 2025 | 4.59 | 0.93 | 4.68 | 4.38 | 0.6% | 0 of 92 | 52 |
| Jul to Sep 2025 | 4.56 | 0.96 | 4.66 | 4.33 | 0.4% | 0 of 92 | 51 |
| Apr to Jun 2025 | 4.63 | 0.95 | 4.73 | 4.37 | 2.3% | 0 of 91 | 51 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.2 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.9 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.0 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.8 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 38.5 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 16.4 | 12.9 | 12.0 |
Owners and operators
Legal business name: OTTERBEIN MAINEVILLE, LLC. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Otterbein Neighborhoods, LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2016 |
| Otterbein Home | 5% or greater indirect ownership interest | Organization | 100% | 12/01/2021 |
| Ostendorf, Brandy | Corporate director | Individual | 03/12/2018 | |
| Arnold, Daniel | Corporate officer | Individual | 09/03/2017 | |
| Green, James | Corporate officer | Individual | 11/21/2005 | |
| Wilson, Jill | Corporate officer | Individual | 05/01/2009 | |
| Functional Pathways of Tennessee LLC | Operational/managerial control | Organization | 12/01/2018 | |
| Otterbein Home | Operational/managerial control | Organization | 12/01/2021 | |
| App, Lynn | Operational/managerial control | Individual | 12/01/2021 | |
| Bartlett, Victoria | Operational/managerial control | Individual | 12/01/2021 | |
| Bayliff, Becky | Operational/managerial control | Individual | 12/01/2021 | |
| Brownson, William | Operational/managerial control | Individual | 12/01/2021 | |
| Burke, Daniel | Operational/managerial control | Individual | 12/01/2021 | |
| Coleman, Robert | Operational/managerial control | Individual | 12/01/2021 | |
| Fraley, Ralph | Operational/managerial control | Individual | 12/01/2021 | |
| Glosser, Heidi | Operational/managerial control | Individual | 12/01/2021 | |
| Green, James | Operational/managerial control | Individual | 12/01/2021 | |
| Hazelbaker, Tomas | Operational/managerial control | Individual | 12/01/2021 | |
| Klespies, Kathleen | Operational/managerial control | Individual | 06/20/2022 | |
| Nelson, Naveena | Operational/managerial control | Individual | 01/01/2025 | |
| Vonderhaar, Steve | Operational/managerial control | Individual | 12/01/2021 | |
| Baker, Steve | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Abraham | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Daniel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Eric | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Paritzky, Jonathan | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Rombro, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Zisek, Todd | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Functional Pathways of Tennessee LLC | Adp of the SNF | Organization | 04/03/2025 | |
| Otterbein Home | Adp of the SNF | Organization | 12/01/2021 | |
| Polaris Pharmacy Services of Ohio LLC | Adp of the SNF | Organization | 12/01/2018 | |
| Klespies, Kathleen | Adp of the SNF | Individual | 06/20/2022 | |
| Nelson, Naveena | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on May 16, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 16, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on December 16, 2025: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 3, 2025: "Ensure each resident receives an accurate assessment."
Other nursing homes nearby
- Mason Health Care Center Mason, 3.2 mi · 3 of 5 stars · 16 citations
- Loveland Care Center Loveland, 3.4 mi · 3 of 5 stars · 23 citations
- Lodge Nursing & Rehab Center Loveland, 3.6 mi · 4 of 5 stars · 23 citations
- Majestic Care of Cedar Village. Mason, 3.7 mi · 2 of 5 stars · 42 citations
- Mcv Health Care Facilities, Inc Mason, 3.9 mi · 5 of 5 stars · 11 citations
- Chesterwood Atc West Chester, 5.9 mi · 5 of 5 stars · 13 citations
- Heritagespring Healthcare Center of West Chester West Chester, 6.2 mi · 3 of 5 stars · 12 citations
- Meadowbrook Care Center Cincinnati, 6.3 mi · 2 of 5 stars · 55 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Otterbein at Maineville's Medicare star rating?
- CMS rates Otterbein at Maineville 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Otterbein at Maineville get at its last inspection?
- 7 health deficiencies at the standard inspection on April 3, 2025. The Ohio average is 10.5.
- Has Otterbein at Maineville been fined?
- Yes. CMS lists 4 fines totaling $59,449 in the last three years.
- Does Otterbein at Maineville accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Otterbein at Maineville?
- CMS lists 35 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: OTTERBEIN MAINEVILLE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.