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Sullivan Park Care Center

14820 East Fourth, Spokane, WA 99216 · Spokane County · (509) 922-1644

125 certified beds, about 122 residents a day · For profit - Corporation · Medicare and Medicaid since 1991

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 505383 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 25, 2026, inspectors cited 10 health deficiencies (the Washington average is 15.8, the national average 9.2).

Of 83 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $126,188 in the last three years; the largest was $100,282, and the latest is dated September 9, 2024.

Nurses and nurse aides worked 3.68 hours per resident per day, against 4.36 across Washington and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.

52.3% of nursing staff left within the year CMS measured (Washington average 45.1%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 83 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
60D
21E
0F
Potential for minimal harm
0A
0B
0C
June 25, 2026Standard inspection · 10 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a clean, safe, and homelike environment for 2 of 3 residents (Residents 13 and 6) and 4 of 6 shower rooms (Halls 100, 200, 500, and 600), reviewed for environment. This failure placed the residents at risk for potential accidents and not feeling safe/secure with their living conditions.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide food at proper temperatures and palatable taste for 5 of 8 residents (Resident 4, 97, 92, 56 and 48) reviewed for food. This failure placed residents at risk for foodborne illness, decreased nutritional intake and weight loss.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) ensure dry goods and refrigerated foods were properly stored, covered, and labeled with use-by dates for food safety tracking, and 2) maintain the kitchen, dishwashing area, entrance, and rear exit environments in a clean, sanitary, and repaired condition to prevent cross-contamination (harmful spread of diseases) for 1 of 1 kitchen reviewed. These failures placed residents at an increased risk for foodborne illnesses.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure Enhanced Barrier Precautions (EBP- precautions to protect residents from multidrug-resistant organisms [MDRO-a germs that are resistant to medications that treat infections]) were identified for 1 of 3 residents (Resident 148) reviewed for infection control. Additionally, the facility failed to ensure EBP, and hand hygiene were implemented for 2 of 2 residents (Resident 6 and 139) as required during urinary catheterizations (a flexible tube inserted through the urethra [a small duct that carries urine from the bladder] into the bladder to drain urine). This failure placed the residents at risk for the spread of infections, illnesses and unnecessary health consequences.
  5. D
    Honor the resident's right to manage his or her financial affairs.
    F567 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents had access to their personal trust fund money outside of normal business hours (Monday through Friday, 8:00 AM to 5:00 PM) and during weekends for 2 of 6 residents (Resident 4 and 76) reviewed for personal funds. This failure placed residents at risk for unmet financial needs and limited their right to self-determination.
  6. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was free from physical restraints and had an evaluation and documented medical symptoms to validate the use of restraints for 1 of 2 residents (Resident 148) reviewed for restraints. Additionally, the resident's record did not show the least restrictive alternatives had been attempted prior to the restraint use or documentation of ongoing monitoring. This failure placed the residents at risk for injury, agitation and a decline in physical function.
  7. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on interview and record review the facility failed to review and validate the Preadmission Screening and Resident Reviews ([PASARR], an assessment to ensure individuals with serious mental illness [SMI] or intellectual/developmental disabilities [ID/DD] were not inappropriately placed in nursing homes for long term care) had the required Level 2 referrals sent, or responded to in a timely manner by a licensed mental health professional when residents had a positive Level 1 PASARR for 2 of 5 residents (Resident 14, 97, ) reviewed for PASARR. This failure placed the residents at risk for not receiving the care and services appropriate for their needs.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident received treatment and services in accordance with professional standards of practice regarding implementation of resident directed care and treatment for a resident with a urostomy (a surgical opening in the abdomen that allows urine to exit through a stoma [an artificial opening] in a collection bag) for 1 of 2 residents (Resident 148) reviewed for quality of care. This failure placed residents at an increased risk for unidentified complications and a deterioration in their health status.
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure restorative (RNP-a specialized program to help long term care residents maintain or improve their maximum functional independence)nursing services programs were implemented for 1 of 4 residents (Resident 34), reviewed for restorative nursing and limited range of motion ( ROM-the extent the joint can move within the expected [normal] range of values). This failure placed the residents at risk for loss of ROM, deconditioning, pain, and contractures (a permanent tightening of the muscles, tendons, skin, and surrounding tissues that causes the joints to shorten and stiffen).
  10. D
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on interview and record review the facility failed to explain the arbitration agreement (a legal document that required the use of a third party to resolve a dispute) in its entirety, including the right to cancel the agreement within 30 calendar days, in a manner and language that the resident understood for 2 of 3 residents (Resident 138, and 2) reviewed for binding arbitration. This failure placed the residents at risk for losing legal protection, lack of understanding of the legal document, and the right to a jury or court hearing.
June 18, 2026Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to ensure pharmacy services were provided to meet the needs of 1 of 3 sampled residents (Resident 1) reviewed for medication management. The failure to ensure medications were acquired and administered as ordered placed residents at risk for adverse events related to missed medications. This constituted a Past Non-Compliance (the facility was not in compliance at the time the situation occurred; however, there was sufficient evidence that the facility corrected the non-compliance after it was identified). The facility educated staff, updated training methods, and monitored for additional missed medications, by 02/02/2026. The facility was notified of the past non-compliance on 06/18/2026.
March 6, 2025Standard inspection, Complaint inspection · 32 citations
  1. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure appropriate consents were obtained prior to the administration of psychoactive (a drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior and are typically used to treat mental health conditions) medications for 3 of 5 sampled residents (Residents 91, 102 and 411) reviewed for unnecessary medications. This failure precluded the residents or their representatives to participate in decisions regarding their care and treatment.
  2. E
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review the facility failed to implement the facility's abuse prevention policy including identification of potential allegations, timely reporting allegations to the State Survey Agency as required, thoroughly investigating allegations, and monitoring residents for potential psychosocial harm after allegations were made for 6 of 10 sampled residents (Resident 42, 62, 63, 35, 311, and 20), reviewed for abuse. This failure placed residents at risk of potential abuse, neglect and/or misappropriation or their property and diminished quality of life.
  3. E
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure 6 of 6 sampled residents (Resident 6, 23, 411, 416, 417, and 62) reviewed for trauma informed care, received culturally competent, trauma-informed care in accordance with professional standards of practice. The failure of the facility to adequately screen, assess, identify potential triggers (a psychological stimulus that prompts recall of a previous traumatic event), and develop and implement a Trauma Informed Care Plan to help limit the residents' exposure to potential trauma triggers, placed the residents at risk for re-traumatization and a diminished quality of life.
  4. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure the facility had enough staff to provide care according to facility acuity (the level of severity of residents' illnesses, physical, mental, and cognitive limitations, and conditions) and/or care plans for 5 of 10 sampled resident's, (Resident 63, 62, 91, 89, and 42), reviewed for sufficient staffing. This failure placed all residents at risk for potentially avoidable accidents, unmet care needs, and diminished quality of life.
  5. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to complete annual staff performance reviews yearly as required and provide education based on the outcome of these reviews for 4 of 6 sampled staff (Staff I, BB, N, and UU), reviewed for performance reviews. This failure placed residents at risk of receiving care from inadequately trained and/or underqualified care staff, and diminished quality of life.
  6. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appetizing and palatable food for 5 of 14 sampled residents (Residents 35, 46, 211, 20, and 17) reviewed for food. This failure placed the residents at risk for decreased nutritional intake, potential weight loss, and a diminished quality of life.
  7. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to store, discard and distribute food, monitored temperatures of foods being served, ensure accuracy of preparation of thickened liquids, and maintain a cleaning schedule in accordance with professional standards for food safety for 1 of 1 facility kitchens, reviewed. This failure placed residents at risk for food borne illness and diminished quality of life.
  8. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure infection control practices were followed during wound care to include removal of gloves and performing hand hygiene (HH) when indicated for 2 of 5 sampled residents (Residents 101 and 105), reviewed for pressure ulcers. Specifically, staff did not implement or follow Enhanced Barrier and Contact Precautions when indicated. Additionally, staff failed to notify the Infection Preventionist (IP) of a potential gastrointestinal (GI) outbreak in 1 of 4 units in the facility. These failures placed the residents at risk for the spread of infections, illnesses and unintended health consequences.
  9. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure a resident was evaluated to self-administer their medications for 1 of 5 sampled residents (Resident 20), observed during medication administration. This failure placed residents at risk for missed medication doses or unintended health consequences. According to a 01/10/2025 comprehensive assessment, Resident 20 had diagnoses that included diabetes, heart failure and aphasia (a partial or total loss of the ability to articulate or comprehend language). Per the assessment, they could usually understand and made their needs known. Their Brief Interview for Mental Status (BIMS, a cognitive test) score was 00 (out of a maximum of 15), and all responses were either: no answer, missed, incorrect or could not recall. [...]
  10. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to make reasonable efforts to accommodate a resident's visual impairment needs for 1 of 4 sampled resident (Resident 46), reviewed for personal property. This failure placed residents at risk of eye strain, potentially avoidable accidents, and diminished quality of life.
  11. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure advanced directive documents were completed accurately and the correct information was entered into the medical record for 3 of 3 sampled residents (Residents 102, 91 and 63), reviewed for advanced directives. Specifically, Resident 102 had conflicting information regarding what interventions staff were to take during a code situation (an emergency where one would die if cardio-pulmonary rescusitation, CPR, was not started) and Resident 91 had severe cognitive impairement and signed their own advanced directive documents. These failures created potential for confusion during medical emergencies and for resident decision makers to be uninformed of a resident's care.
  12. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a clean, comfortable, safe and homelike environment for 1 of 2 sampled residents (Resident 20), reviewed for environment. Specifically, Resident 20's walls in their room were in disrepair and chemicals were not properly secured in a storage room. These failures placed all residents at risk for potentially avoidable injuries and a diminished quality of life.
  13. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to consistently supervise and/or monitor cognitively impaired residents' behaviors to prevent verbal and/or physical resident-to-resident altercations to the extent possible for 2 of 10 sampled residents (Resident 89 and 63), reviewed for abuse. This failure placed residents at risk of potential abuse, unmet care needs, and diminished quality of life.
  14. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to identify what information was conveyed to the hospital at the time of transfer for 2 of 2 sampled residents (Resident 110 and 104), reviewed for hospitalizations. This failure placed residents at risk for a disruptive, ineffective transition from the facility to the hospital setting and unmet care needs.
  15. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the completion of a required Pre-admission Screening and Resident Review (PASRR) Level 2 evaluation (a person-centered evaluation that is completed for anyone identified as having or suspected of having a serious mental illness, intellectual disability, developmental disability, or related condition) prior to admission for 2 of 5 sampled residents (Resident 6 and 102), reviewed for PASRR. Additionally, the facility failed to ensure Resident 52's PASRR Level 2 recommendations were implemented. These failures placed the residents at risk for unmet mental health care needs.
  16. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure Preadmission Screening and Resident Review Level I (PASRR, determines if an individual had or was suspected of having a serious mental illness [SMI], intellectual or developmental disability or related condition) were accurately completed for 3 of 5 sampled residents (Residents 6, 411, and 63 ) reviewed for PASRR. This failure placed the residents at risk for inappropriate placement and/or not receiving timely and necessary services to meet their mental health care needs.
  17. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop a baseline care plan within 48 hours of admission that documented resident specific goals and treatment plans for 2 of 3 residents (Resident 6 and 411), reviewed for new admissions. This failure placed residents at risk for unmet care needs, possible medical complications, and diminished quality of life.
  18. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to develop the care plans and implement interventions for 3 of 24 sampled residents (Resident 78, 62, and 41), reviewed for care planning. This failure placed the residents at risk for inadequate care, unmet care needs, and a diminished quality of life.
  19. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to revise the care plans in response to changing goals, needs of the residents or in response to current interventions for 2 of 33 sampled residents (Residents 44 and 35) reviewed. Specifically, Resident 44 fell and broke their hip, and had continued falls and the care plan was not updated. Additionally, Resident 35 was newly diagnosed with Addison's disease (when the adrenal glands are damaged and do not produce enough hormones to regulate blood pressure, water and salt balance, and respond to stress), and disease related interventions were not added to the residents care plan. These failures put the residents at risk for unmet care needs and unintended health consequences.
  20. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
  21. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to implement the bowel management protocol when indicated for 2 of 3 sampled residents (Resident 18 and 71), reviewed for constipation. In addition, the facility failed to identify changes in a resident's skin condition timely for 1 of 2 sampled residents, (Resident 15), reviewed for skin conditions. These failures placed residents at risk for complications, worsening conditions, and diminished quality of life.
  22. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents who admitted without pressure injuries did not develop pressure injuries and residents with pressure injuries did not worsen. Specifically, the facility failed to communicate interventions to the staff including settings of specialty mattresses, the correct use of positioning devices, and to address the identification of refusals of care for 3 of 5 residents (Residents 101, 1, and 105), reviewed for pressure injury. These failures placed residents at risk for pressure injury development, wound infections and/or complications, and diminished quality of life.
  23. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure smoking materials were secured as care planned for 1 of 3 sampled residents (Resident 18), reviewed for smoking. In Addition, the facility failed to assessed and monitored for the safe use of an electrical heating appliance for 1 of 5 sampled residents (Resident 78), reviewed for accident hazards. These failures placed residents at risk for potentially avoidable accident and placed the facility at risk of fire.
  24. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident's peripherally inserted central catheter (PICC, also known as a central line, a catheter placed in a large vein in the arm that extended to a large vein in the heart, used if long term antibiotic therapy was required or if antiobiotics were damaging to smaller veins) was maintained according to standards for 1 of 1 sampled residents (Resident 52) reviewed. This failure placed the resident at risk for complications related to their PICC including blood stream infections, blood clots, or inflammation of the vein.
  25. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen delivery equipment was maintained in a clean manner for 2 of 4 sampled residents (Residents 35, 74) reviewed for respiratory care. These failures placed the residents at risk for respiratory complications and infection.
  26. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a system to evaluate staff competencies in skills and techniques to ensure staff provided necessary care and respond to each resident's individualized needs for 10 of 12 sampled staff (Staff I, S, N, BB, HH, JJ, LL, RR, SS, and UU), reviewed for nursing services. This failure placed residents at risk of receiving care from inadequately trained and/or underqualified care staff, unmet care needs, and diminished quality of life.
  27. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observations, interview and record review, the facility failed to ensure that controlled medications were tracked, and controlled medications for discharged residents were discarded, in 1 of 2 medication rooms (North Hall) inspected. This failure placed the facility at risk for drug diversion.
  28. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility failed to identify and monitor target behaviors for the use of psychoactive (a drug or other substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior and are typically used to treat mental health conditions) medications for 2 of 5 sampled residents (Resident 6 and 411), reviewed for unnecessary medications. This failure placed residents at risk for potential adverse consequences related to the use of the medications.
  29. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were administered according to the provider's order for 2 of 7 sampled residents (Residents 95 and 102) reviewed for medication administration. Specifically, multiple doses of a medication that treated Resident 95's lupus (the body's immune system attacks it's own healthy tissues causing pain and swelling) were omitted. Additionally, medication to control Resident 102's heart rate was not held when hold parameters were met. This failure placed the residents at risk for unintended health consequences from omitted doses, and medication side effects when medications were not held as ordered.
  30. D
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure dietary staff had the required qualifications (current Washington State Food Worker Cards) for 1 of 14 dietary staff (Staff Z), whose records were reviewed. This failed practice had the potential risk for unsafe food handling practices and placed residents at risk for developing foodborne illness.
  31. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medical records were complete and accurately documented for 1 of 5 sampled residents (Resident 104) whose discharge records reviewed. Specifically, Resident 104 was sent to the local hospital for urgent treatment and the medical record did not include events leading to the resident's decline and need for transfer. This failure created a risk for incomplete sharing of vital information with care givers across levels of care and lack of evidence of care provided.
  32. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff were educated regarding the risks and benefits of and provided the COVID (a highly contagious viral illness that caused fever, breathing difficulty and potential hospitalization) vaccine if desired, and failed to ensure minimum documentation was maintained regarding staff COVID vaccination status for 1 of 1 sampled staff (Staff P) reviewed. This failure placed staff and residents at risk of exposure to and illness from COVID-19.
February 14, 2025Complaint inspection · 1 citation
  1. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 14, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide services that ensured a resident's abilities in activities of daily living (ADLs) did not diminish for 2 of 45sampled residents (Resident 1 and 3), reviewed for activities of daily living. This failure put residents at risk for physical decline and decreased quality of life. Findings Included . <Resident 1> Per the admission assessment dated [DATE] Resident 1 admitted to the facility for therapy services after a fracture (arm). The assessment documented the resident required extensive staff assistance to perform ADLs. Review of the 11/06/2024 care plan showed Resident 1 was to work with therapies to meet goals of improvement in their functional abilities. Review of a physical therapy discharge summary, signed 12/06/2024, showed Resident 1 met one out of three short-term goals and zero out of three long-term goals. [...]
January 16, 2025Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview, and record review the facility failed to ensure pharmacy services were provided to meet the needs of 1 of 3 sampled residents (Resident 1) reviewed for medication management. The failure to ensure medications were acquired and administered as ordered placed residents at risk for adverse events related to missed medications.
October 8, 2024Complaint inspection · 3 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure 1 of 6 sampled residents (Resident 8) and their representatives and medical provider, reviewed for notification of changes, received timely notification of an incident. This failure placed the resident at risk of delayed access to care, inability to participate in care planning, and diminished quality of life.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate an allegation of resident-to-resident abuse, for 1 of 6 sampled residents (Resident 8), reviewed for abuse. The failure to provide timely follow-up medical care and to preserve potential evidence placed the resident at risk of unidentified abuse.
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide a written transfer/discharge notice to the resident, their representative, and the State Long-Term Care Ombudsman for 1 of 5 sampled residents (Resident 10), reviewed for discharge. This failure placed the resident at risk of not having the opportunity to make informed decisions about transfers/discharges.
September 9, 2024Complaint inspection · 11 citations
  1. G
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 31, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide necessary pain management for 2 of 3 sampled residents (Resident 3 and 4), reviewed for pain. Resident 3 and 4 each experienced harm when the facility did not ensure they had the ordered pain medication, or another effective alternative, to treat the residents timely, which resulted in each resident requiring to transfer to the hospital to relieve their pain. This failure placed residents at risk of uncontrolled pain and diminished quality of life.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 2 of 3 sampled residents (Resident 8 and 12), reviewed for meal intake, received assistance setting up their meals and continued supervision and cueing while eating. This failure placed the residents at risk of decreased dietary intake, potential weight loss, and decreased quality of life. Additionally, the facility failed to ensure 3 of 3 sampled residents (Resident 8, 1, and 5), reviewed for bathing, received the assistance they required with baths and/or showers. This failure placed the residents at risk for skin breakdown, discomfort, and diminished quality of life.
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure sufficient nursing staff were available to respond to call lights timely and to meet the care needs of 6 of 13 sampled residents (Residents 13, 8, 3, 4, 5, and 12), reviewed for sufficient nursing staff. This failure resulted in feelings of frustration and vulnerability, diminished quality of life and unmet care needs of the residents.
  4. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure significant medications were given as ordered for 3 of 3 sampled residents (Resident 3, 4, 5), reviewed for medication administration. This failure placed the residents at risk for worsening of their medical conditions and unintended consequences.
  5. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide personal privacy for 2 of 2 sampled residents (Resident 5 and 8), reviewed for dignity. Failure to ensure the residents' personal privacy placed them at risk for lack of dignity and a diminished quality of life.
  6. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure allegations of potential misappropriation were reported immediately to administration and the State Agency as required, for 1 of 3 sampled residents (Resident 4) reviewed for abuse. This failure placed residents at risk for possible misappropriation.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to ensure necessary wound care supplies were available and staff were knowledgeable in their use for 1 of 14 sampled residents (Resident 4), reviewed for quality of care. This failure placed residents at risk of not receiving necessary care and a diminished quality of life.
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 1 of 3 sampled residents (Resident 8), reviewed for accident hazards and staff supervision, were safely transferred with via the assistance devices and staff supervision level they were assessed to need. This placed the resident at risk for injury, decreased sense of safety and a diminished quality of life.
  9. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide meals with assistive devices in the correct position for use for 1 of 3 sampled residents (Resident 8), reviewed for meal service. This failure placed the resident at risk for decreased meal intake, loss of dignity, and a diminished quality of life.
  10. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a system was in place in which residents' records were complete and accurate for 1 of 11 sampled residents (Resident 4) reviewed for accurate and complete medical records. The facility failed to ensure the medical record included medications administered for pain control immediately prior to a transfer to a hospital for pain control. Failure to maintain complete and accurate medical records placed the resident at risk for medical complications, unmet care needs, and diminished quality of life.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that one randomly observed staff (Staff L) wore personal protective equipment (PPE) in accordance with Centers for Disease Control (CDC) guidelines for prevention of spread of COVID-19 (a disease with a wide range of symptoms ranging from mild symptoms to severe illness caused by the SARS-CoV-2 virus). This failure placed residents (facility census 108) and staff at risk for spread of a contagious disease.
February 29, 2024Complaint inspection · 3 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the identified transfer assistance required to prevent injury for 1 of 3 sampled residents (Resident 1), reviewed for accidents and supervision. This failure resulted in actual harm to Resident 1, who sustained a fracture and pain during a transfer without utilization of a two-person assist and appropriate equipment, as required.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement care planned interventions for 1 of 4 sampled residents (Resident 1) reviewed for care planning. This failure left the resident at risk for unmet needs, falls and fall related injuries.
  3. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure two of three staff members (Staff F and G), reviewed for competency, were evaluated by the facility for competency with skills and techniques upon hire. This failure placed residents at risk to receive substandard care.
December 21, 2023Standard inspection · 14 citations
  1. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5 percent for 2 of 4 sampled residents (62,35) during 4 medication passes observed. Specifically, 3 errors were made during 27 medication administration opportunities, resulting in an error rate of 11.11 percent. Errors in medication administration placed residents at potential risk for not receiving the full therapeutic effect of the medication.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure expired medications were disposed of timely, in accordance with currently accepted professional standards, in 1 of 1 medication storage rooms. Additionally, temperatures were not monitored consistently for refrigerators containing vaccines, narcotic books did not contain two verifying signatures that the count was correct, and insulin was expired and undated when opened. The facility further failed to ensure narcotics were locked in a permanently affixed narcotic container in 2 of 2 medication storage room refrigerators. These failures placed residents at risk for receiving compromised or ineffective medication and placed the facility at risk for potential diversion or misappropriation of narcotic medications.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store and prepare food in accordance with professional standards for food service safety. Specifically, perishable foods were not labeled with the opened on or discard date, expired foods were not discarded, refrigerator temperatures were not monitored, hand hygiene was not performed with glove changes, and facial hair was not covered in the food preparation area. These failures placed residents at risk for consuming contaminated foods and food-borne illness.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to establish a system for identifying, investigating and reporting infectious diseases for 1 of 5 sampled residents (82) reviewed for tuberculosis (TB) screening (a bacterial infectious disease spread through contact with or breathing in particles coughed into the air) and failed to ensure hand hygiene was completed when indicated during observations of three medication passes, one dressing change, and two meals in the South unit dining room. This failure placed residents at risk for spread of infectious illnesses and decreased quality of life.
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to preserve a resident's dignity for 1 of 2 sampled residents (10) reviewed. Failure to ensure signage regarding Resident 10's personal care was not hung in public view placed Resident 10 at risk for embarassment and decreased quality of life.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to develop care planned goals and interventions for 3 of 27 sampled residents (82, 53 and 81) reviewed and failed to ensure the care plan was implemented by staff for 1 of 27 sampled residents (81) reviewed for care planning. Specifically, Resident 82 was dependent on dialysis (a way of removing waste from the body when kidneys no longer function). Residents 53 and 80 had post-traumatic stress disorder (PTSD, condition triggered when one expierienced or witnessed shocking or terrifying events). These residents had no goals or interventions developed related to these diagnoses. Also, Resident 81 had a history of falling and their call bell was not left within their reach as care-planned. These failures left residents at risk for unmet needs, and at risk for fall related injuries.
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the care plan was reviewed and revised for 1 of 27 sampled residents (62) reviewed for care planning. Specifically, Resident 62's care plan did not reflect that they were not to have their nutrition by mouth. This failures placed the resident at risk for adverse events related to receiving the wrong therapies.
  8. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 1 of 1 sampled residents (16) reviewed for activities, received an ongoing program of activities that met their interests. This failure placed the resident at risk for boredom and diminished quality of life.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure that residents environment remained free of accident hazards, and that 1 of 5 sampled residents (29), reviewed for accidents/hazards, received adequate supervision to prevent accidents. Specifically, hazardous chemicals and materials were not secured on 5 of 5 halls where residents could access them, treatment and medication carts were left unlocked and unsupervised. In addition, Resident 29 had unsecured cigarettes and a lighter in a pouch on their wheelchair. These failures placed the residents at a potential risk of harm related to avoidable incidents.
  10. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents that had significant weight loss were reassessed by the Registered Dietician (RD) timely for 2 of 6 sampled residents (10, 62) reviewed for nutrition. This failure placed residents at risk for further undesired weight loss, and a decline in their health.
  11. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to follow standards of care for 1 of 2 residents (62) reviewed for tube feedings. Specifically Resident 62 experienced vomiting and failure of staff to check gastric residual volumes (GRV - fluid/contents that remain undisgested in the stomach) prior to tube feeding administration. This failure placed the resident at risk for weight loss, continued vomiting, medical complications, and decreased quality of life.
  12. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen delivery equipment was maintained in a clean manner for 2 of 4 sampled residents (16, 40) reviewed for respiratory care. These failures placed the residents at risk for respiratory complications and infection.
  13. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were given as ordered for 1 of 6 sampled residents (53) reviewed for medication administration. This failure placed Resident 53 at risk for worsening depression and adverse health consequences when they missed doses of their medications.
  14. D
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to employ sufficient staff with the appropriate licensing necessary to carry out the functions of the nutritional services for 92 residents. Specifically, the Registered Dietician (RD) did not have a license to practice in Washington State. This failure placed residents at risk for unmet nutritional needs and possible unintended weight loss or gain.
November 6, 2023Complaint inspection · 3 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 21, 2023
    Inspectors wroteBased on interview and record review, the facility failed to consistently monitor and/or accurately document condition changes for 2 of 3 sampled residents (Resident 2 and 3). These failures placed residents at risk of potential medical complications, unmet care needs and diminished quality of life.
  2. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 21, 2023
    Inspectors wroteBased on interview and record review the facility failed to consistently monitor tolerance to dialysis (procedure to remove fluid and waste from the body when the kidneys stop working properly) treatments for 1 of 2 sampled residents (Resident 1), reviewed for dialysis care. In addition, the facility failed to communicate and collaborate care with the dialysis center. These failures placed residents at risk of unrecognized complications, unmet care needs and diminished quality of life.
  3. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 21, 2023
    Inspectors wroteBased on interview and record review the facility failed to transcribe providers orders accurately and/or ensure residents routinely received their medications as ordered by the provider for 2 of 3 sampled residents (Resident 1 and 2), reviewed for significant medication errors. These failures placed residents at risk of potential adverse side effects, unmet care needs and diminished quality of life.
October 12, 2023Complaint inspection · 4 citations
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free from misappropriation of personal property and funds for 3 of 4 sampled residents (Residents 2, 4, and 7), reviewed for misappropriation. This failure placed residents at risk for missing property, missing funds, and a diminished quality of life.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement measures to prevent the spread of communicable disease during a COVID-19 (an infectious disease causing respiratory illness with symptoms including cough, fever, new or worsening malaise [a general feeling of discomfort/uneasiness]) outbreak on 2 of 2 affected units (200 & 300 halls). This failure placed residents at risk of contracting a communicable disease.
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one staff member (Staff G) timely reported allegations of staff misappropriation of resident property, as required. This failure placed residents at risk of misappropriation and exploitation.
  4. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate 1 of 3 (Resident 2) allegations of misappropriation of resident property. This failure placed residents at risk of unidentified misappropriation and diminished quality of life.

Fire safety inspections

34 fire safety citations on file: 3 on June 25, 2026, 15 on March 6, 2025, 16 on December 21, 2023.

Every fire safety citation34 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · June 25, 2026 · Corrected (the home has a date of correction)
  2. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · June 25, 2026 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 25, 2026 · Corrected (the home has a date of correction)
  4. F
    Include a process for Emergency Preparedness collaboration.
    E 9 · March 6, 2025 · Corrected (the home has a date of correction)
  5. F
    Provide family notifications of emergency plan.
    E 35 · March 6, 2025 · Corrected (the home has a date of correction)
  6. F
    Establish emergency prep training and testing.
    E 36 · March 6, 2025 · Corrected (the home has a date of correction)
  7. F
    Establish staff and initial training requirements.
    E 37 · March 6, 2025 · Corrected (the home has a date of correction)
  8. F
    Conduct testing and exercise requirements.
    E 39 · March 6, 2025 · Corrected (the home has a date of correction)
  9. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 6, 2025 · Corrected (the home has a date of correction)
  10. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 6, 2025 · Corrected (the home has a date of correction)
  11. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 6, 2025 · Corrected (the home has a date of correction)
  12. F
    Ensure proper usage of power strips and extension cords.
    K 920 · March 6, 2025 · Corrected (the home has a date of correction)
  13. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 6, 2025 · Corrected (the home has a date of correction)
  14. F
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · March 6, 2025 · Corrected (the home has a date of correction)
  15. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 6, 2025 · Corrected (the home has a date of correction)
  16. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · March 6, 2025 · Corrected (the home has a date of correction)
  17. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 6, 2025 · Corrected (the home has a date of correction)
  18. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 6, 2025 · Corrected (the home has a date of correction)
  19. F
    Include a process for Emergency Preparedness collaboration.
    E 9 · December 21, 2023 · Corrected (the home has a date of correction)
  20. F
    Establish methods for sharing information.
    E 33 · December 21, 2023 · Corrected (the home has a date of correction)
  21. F
    Provide a means of sharing information on occupancy/needs.
    E 34 · December 21, 2023 · Corrected (the home has a date of correction)
  22. F
    Establish emergency prep training and testing.
    E 36 · December 21, 2023 · Corrected (the home has a date of correction)
  23. F
    Establish staff and initial training requirements.
    E 37 · December 21, 2023 · Corrected (the home has a date of correction)
  24. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 21, 2023 · Corrected (the home has a date of correction)
  25. F
    Provide properly protected cooking facilities.
    K 324 · December 21, 2023 · Corrected (the home has a date of correction)
  26. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 21, 2023 · Corrected (the home has a date of correction)
  27. F
    Have simulated fire drills held at unexpected times.
    K 712 · December 21, 2023 · Corrected (the home has a date of correction)
  28. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 21, 2023 · Corrected (the home has a date of correction)
  29. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 21, 2023 · Corrected (the home has a date of correction)
  30. F
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · December 21, 2023 · Corrected (the home has a date of correction)
  31. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 21, 2023 · Corrected (the home has a date of correction)
  32. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · December 21, 2023 · Corrected (the home has a date of correction)
  33. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · December 21, 2023 · Corrected (the home has a date of correction)
  34. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 21, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 9, 2024Fine $100,282
February 29, 2024Fine $25,906

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWashingtonUnited States
All nursing staff (RN, LPN and aides)3.684.363.86
Registered nurses0.520.940.69
All nursing staff on weekends3.163.803.42
Nurse aides2.16
Licensed practical nurses0.99
Nursing staff turnover (share who left in a year)52.3%45.1%45.8%
Registered nurse turnover52.6%45.4%42.9%
Administrators who left0

CMS expects 3.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.88 on weekdays and 3.16 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.77 in April to June 2025 to 3.68 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.680.523.883.16 10.1%0 of 90122
Oct to Dec 20253.730.503.953.19 9.8%0 of 92121
Jul to Sep 20253.660.413.853.16 10.0%0 of 92120
Apr to Jun 20253.770.533.953.32 9.1%0 of 91119
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Washington, Jan to Mar 20264.210.904.443.663.7%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Washington

JobMedianMiddle halfEmployed
Washington, all employers
CNAs (nursing assistants)$23.65$22.59 to $27.8530,270
LPNs and LVNs$39.98$36.98 to $45.186,780
Registered nurses$59.71$49.57 to $64.5469,260
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWashingtonUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.814.213.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.51.00.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.42.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.717.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.64.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.215.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.119.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.413.412.0

Owners and operators

Legal business name: SULLIVAN SNF HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Truist Bank5% or greater security interestOrganization08/01/2024
Apt, FrederickOperational/managerial controlIndividual05/14/2024
Downing, MelissaOperational/managerial controlIndividual08/01/2024
Jergensen, JoshuaOperational/managerial controlIndividual05/14/2024
Mitchell, JohnOperational/managerial controlIndividual05/14/2024
Moran, JulieOperational/managerial controlIndividual08/01/2024
Robinson, JamesOperational/managerial controlIndividual08/01/2024
Providence Administrative Consulting Services IncAdp of the SNFOrganization08/01/2024
Spokane 14820 East Realty LLCAdp of the SNFOrganization08/01/2024
Moran, JulieAdp of the SNFIndividual01/22/2026
Robinson, JamesAdp of the SNFIndividual01/22/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 22 problems in this area, most recently on June 25, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on June 25, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 11 problems in this area, most recently on June 25, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 10 problems in this area, most recently on June 18, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Washington average of 3.80.

Other nursing homes nearby

Washington contacts for a concern about a nursing home

These are the official offices in Washington. NursingHomeClear cannot take or act on complaints.

Common questions

What is Sullivan Park Care Center's Medicare star rating?
CMS rates Sullivan Park Care Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sullivan Park Care Center get at its last inspection?
10 health deficiencies at the standard inspection on June 25, 2026. The Washington average is 15.8.
Has Sullivan Park Care Center been fined?
Yes. CMS lists 2 fines totaling $126,188 in the last three years.
Does Sullivan Park Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sullivan Park Care Center?
CMS lists 11 owners and managers, and links the home to PACS Group. Legal business name: SULLIVAN SNF HEALTHCARE LLC.

Sources

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