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Terrace at Bishop's Glen, the

900 Lpga Blvd, Holly Hill, FL 32117 · Volusia County · (386) 226-9000

60 certified beds, about 53 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1986

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 105526 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 11, 2025, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 12 health citations since April 2022, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,512 in the last three years; the largest was $8,512, and the latest is dated October 17, 2024.

Nurses and nurse aides worked 3.71 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.37 of those hours.

65.5% of nursing staff left within the year CMS measured (Florida average 41.4%).

CMS links it to Serenity Estates, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
9D
0E
2F
Potential for minimal harm
0A
0B
0C
June 11, 2025Standard inspection · 2 citations
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that one (Resident #20) of seven residents receiving respiratory care was provided such care, consistent with professional standards of practice and the comprehensive person-centered care plan, by failing to ensure there was a physician's order for oxygen therapy and care of oxygen supplies.
  2. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on kitchen food service observations, staff interviews, facility document review, and facility policy and procedure review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness, with the potential to affect all residents who consumed foods from the facility, by failing to remove grease from fryers and failure to clean grease build-up and food debris inside and around both fish fryers. Food handling and sanitation is important in health care settings serving nursing home residents. Unsafe food handling practices represent a potential source of pathogen exposure.
November 5, 2024Complaint inspection · 1 citation
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 5, 2024
    Inspectors wroteBased on interviews, medical record review, facility documents review, and facility policy review, the facility failed to ensure residents were free from significant medication errors for one (Resident #1) of three residents reviewed for medication administration. This action resulted in Resident #1 requiring a transfer to a higher level of care and hospital admission.
October 17, 2024Complaint inspection · 1 citation
  1. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure as-needed (PRN) orders for psychotropic medications prescribed were limited to 14 days, except when extended by the physician beyond 14 days with documented rationale in the resident's medical record for 1 (Resident #1) of 1 resident reviewed for PRN psychotropic medication use, out of 5 sampled residents. Failure to obtain a 14-day stop order on PRN psychoactive medications presents a risk of overuse, and of improper monitoring by the prescribing practitioner for the appropriateness of that medication.
March 21, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on kitchen food service observations, staff interviews, facility document review, and facility policy and procedure review, the facility failed to follow proper sanitation and food handling practices to prevent the outbreak of foodborne illness with the potential to affect all residents who consumed foods from the facility, by failing to 1) Seal and date mark open food products in the walk-in freezer, walk-in refrigerator, and open bundles of bread on the bread rack, and 2) Properly clean and sanitize the kitchen mixer, convection oven, fryer, oven tray lines and can opener pixel. Food handling and sanitation is important in health care settings serving nursing home residents. Unsafe food handling practices represent a potential source of pathogen exposure.
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure that a Preadmission Screening and Resident Review (PASRR) was accurately completed for one (Resident #32) who was diagnosed with a mental disorder, from 21 residents in the total sample. Failure to accurately complete a Level I PASRR results in the facility's inability to determine whether a resident requires specialized services.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure that one (Resident #9) of three residents with pressure ulcers, from a total of 21 residents in the sample, received treatment and services consistent with professional standards of practice, to promote wound healing, by failing to follow the wound care physician's recommendations. Failure to follow physicians' recommendations could result in delayed healing.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on observations, a staff interview, and record review, the facility failed to ensure that one (Resident #39) of four residents who required oxygen administration, from a total sample of 21 residents, received such care, consistent with professional standards of practice (Oxygen was administered without a physician's order.)
  5. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on observations, record reviews, and staff interviews, the facility failed to ensure a medication error rate of less than 5%, based on 37 opportunities for error with three errors identified, resulting in an error rate of 8.11%. Two (Residents #31 and #23) of six residents observed during medication administration were involved. Failure to administer medications as ordered could result to side effects leading to serious harm to residents.
April 7, 2022Standard inspection · 3 citations
  1. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2022
    Inspectors wroteBased on observation, interview, record review, and facility assessment tool review, the facility failed to ensure a registered nurse (RN) worked at least 8 consecutive hours a day, seven days a week on four separate occasions. Registered nurses provide assessments, care to clinically complex patients and supervision to licensed practical nurses.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2022
    Inspectors wroteBased on record reviews, observations and interviews, the facility failed to provide services to maintain personal hygiene (grooming) for one (Resident #12) of 16 sampled residents. The resident's fingernails were not cleaned or trimmed.
  3. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2022
    Inspectors wroteBased on observations, interviews, record review, and facility policy and procedure review, the facility failed to ensure that a resident with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion for one (Resident #5) of two residents sampled for a review of range of motion services from a total of 16 sampled residents.

Fire safety inspections

28 fire safety citations on file: 24 on June 11, 2025, 4 on March 21, 2024.

Every fire safety citation28 citations
  1. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · June 11, 2025 · Corrected (the home has a date of correction)
  2. D
    Include a process for Emergency Preparedness collaboration.
    E 9 · June 11, 2025 · Corrected (the home has a date of correction)
  3. D
    Create arrangements with other facilities to receive patients.
    E 25 · June 11, 2025 · Corrected (the home has a date of correction)
  4. D
    List the names and contact information of those in the facility.
    E 30 · June 11, 2025 · Corrected (the home has a date of correction)
  5. D
    Provide a means of sharing information on occupancy/needs.
    E 34 · June 11, 2025 · Corrected (the home has a date of correction)
  6. D
    Provide family notifications of emergency plan.
    E 35 · June 11, 2025 · Corrected (the home has a date of correction)
  7. D
    Establish emergency prep training and testing.
    E 36 · June 11, 2025 · Corrected (the home has a date of correction)
  8. D
    Meet the requirements of an integrated health system.
    E 42 · June 11, 2025 · Corrected (the home has a date of correction)
  9. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · June 11, 2025 · Corrected (the home has a date of correction)
  10. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · June 11, 2025 · Corrected (the home has a date of correction)
  11. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · June 11, 2025 · Corrected (the home has a date of correction)
  12. D
    Provide properly protected cooking facilities.
    K 324 · June 11, 2025 · Corrected (the home has a date of correction)
  13. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 11, 2025 · Corrected (the home has a date of correction)
  14. D
    Install an approved automatic sprinkler system.
    K 351 · June 11, 2025 · Corrected (the home has a date of correction)
  15. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 11, 2025 · Corrected (the home has a date of correction)
  16. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 11, 2025 · Corrected (the home has a date of correction)
  17. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 11, 2025 · Corrected (the home has a date of correction)
  18. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · June 11, 2025 · Corrected (the home has a date of correction)
  19. D
    Provide a written emergency evacuation plan.
    K 711 · June 11, 2025 · Corrected (the home has a date of correction)
  20. D
    Have simulated fire drills held at unexpected times.
    K 712 · June 11, 2025 · Corrected (the home has a date of correction)
  21. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 11, 2025 · Corrected (the home has a date of correction)
  22. D
    Have power receptacles that are properly grounded.
    K 912 · June 11, 2025 · Corrected (the home has a date of correction)
  23. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 11, 2025 · Corrected (the home has a date of correction)
  24. D
    Have proper medical gas storage and administration areas.
    K 923 · June 11, 2025 · Corrected (the home has a date of correction)
  25. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 21, 2024 · Corrected (the home has a date of correction)
  26. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 21, 2024 · Corrected (the home has a date of correction)
  27. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 21, 2024 · Corrected (the home has a date of correction)
  28. D
    Have power receptacles that are properly grounded.
    K 912 · March 21, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
October 17, 2024Fine $8,512

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeFloridaUnited States
All nursing staff (RN, LPN and aides)3.713.823.86
Registered nurses0.370.730.69
All nursing staff on weekends3.203.493.42
Nurse aides2.22
Licensed practical nurses1.12
Nursing staff turnover (share who left in a year)65.5%41.4%45.8%
Registered nurse turnover75.0%46.0%42.9%
Administrators who left1

CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 3.20 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.06 in April to June 2025 to 3.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.710.373.933.20 6.8%4 of 9053
Oct to Dec 20254.100.664.303.57 10.4%0 of 9248
Jul to Sep 20254.030.714.223.56 7.9%0 of 9246
Apr to Jun 20254.060.804.303.44 3.6%0 of 9149
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Florida, Jan to Mar 20263.760.703.903.441.1%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Florida

JobMedianMiddle halfEmployed
Florida, all employers
CNAs (nursing assistants)$18.03$17.33 to $20.3496,960
LPNs and LVNs$29.70$28.14 to $31.1138,620
Registered nurses$40.48$37.82 to $48.64229,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Terrace at Bishop's Glen, the. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeFloridaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.48.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.60.71.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.92.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.81.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.19.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.94.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
2.38.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.526.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.89.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Terrace at Bishop's Glen, the's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

52.5% this home

No different from the national rate

US median of homes 51.5% · Florida: 169 better, 109 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 102 eligible stays.

Potentially preventable readmissions

11.8% this home

No different from the national rate

US median of homes 10.7% · Florida: 2 better, 35 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 115 eligible stays.

Infections that led to a hospital stay

8.9% this home

No different from the national rate

US median of homes 7.1% · Florida: 6 better, 21 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 67 eligible stays.

Self-care and mobility at discharge

36.1% this home

Median of homes: Florida55.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 36 residents counted.

Falls with major injury

0.0% this home

Median of homes: Florida0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 50 residents counted.

New or worsened pressure ulcers

4.9% this home

Median of homes: Florida1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 50 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Florida97.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 19 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BG SNF OPCO LLC. CMS links this home to Serenity Estates, a group of 5 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Weinfeld, AvrumDirect ownership interestIndividual01/01/2023
Weiss, DanielDirect ownership interestIndividual01/01/2023
Island City Equity Partners LLCIndirect ownership interestOrganization01/01/2023
Maj Consultants LLCIndirect ownership interestOrganization01/01/2023
Wheat Chaff LPIndirect ownership interestOrganization01/01/2023
Nuckolls, MaryIndirect ownership interestIndividual01/01/2023
Tapia, JillIndirect ownership interestIndividual01/01/2023
Weinfeld, AvrumManaging control - governing bodyIndividual01/01/2023
Adams, MichaelOperational/managerial controlIndividual01/01/2023
Munim, MohammedOperational/managerial controlIndividual01/01/2023
Weinfeld, AvrumOperational/managerial controlIndividual01/01/2023
Adams, MichaelAdp of the SNFIndividual01/01/2023
Munim, MohammedAdp of the SNFIndividual01/01/2023
Weinfeld, AvrumAdp of the SNFIndividual01/01/2023
Weiss, DanielAdp of the SNFIndividual01/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 11, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on November 5, 2024: "Ensure that residents are free from significant medication errors."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on June 11, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on March 21, 2024: "PASARR screening for Mental disorders or Intellectual Disabilities"
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Florida average of 3.49.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

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Assisted living in Florida

Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Common questions

What is Terrace at Bishop's Glen, the's Medicare star rating?
CMS rates Terrace at Bishop's Glen, the 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Terrace at Bishop's Glen, the get at its last inspection?
2 health deficiencies at the standard inspection on June 11, 2025. The Florida average is 7.1.
Has Terrace at Bishop's Glen, the been fined?
Yes. CMS lists 1 fine totaling $8,512 in the last three years.
Does Terrace at Bishop's Glen, the accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Terrace at Bishop's Glen, the?
CMS lists 15 owners and managers, and links the home to Serenity Estates. Legal business name: BG SNF OPCO LLC.

Sources

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