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The Oaks Healthcare Center

1501 Clayton Avenue, Poteau, OK 74953 · Le Flore County · (918) 647-8236

158 certified beds, about 109 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1994

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375166 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 26, 2025, inspectors cited 11 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

None of its 37 health citations since July 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.07 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.14 of those hours.

57.3% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
22E
0F
Potential for minimal harm
0A
0B
0C
December 3, 2025Complaint inspection · 1 citation
  1. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interview, the facility failed to coordinate care with a facility contracted hospice service provider for 1 (#1) of 3 sampled residents reviewed for cardiac code status. The administrator identified 10 residents received hospice services.
August 21, 2025Complaint inspection · 2 citations
  1. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 17, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to serve food that was palatable and at a safe and appetizing temperature for the residents. The DON identified 103 residents received meals prepared by the kitchen and two residents received nutrition via percutaneous endoscopic gastrostomy tube.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 17, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an infection prevention and control program during wound care for 2 (#2 and #3) of 3 sampled residents reviewed for enhanced barrier precautions. The DON identified 18 residents with wounds and 27 residents on enhanced barrier precautions.
February 26, 2025Standard inspection · 11 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview the facility failed to ensure a resident's dignity was maintained by providing clean clothes after meals for 1 (#72) and failed to ensure dignity with dining for 1 (#48) of 2 sampled residents reviewed for dignity. Corporate Nurse #1 identified 87 residents who resided in the facility.
  2. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a medication error rate of less than five percent for one (#47) of four sampled residents who were observed to receive medications. The medication error rate was 6.9% The corporate nurse identified 87 residents who received medications from the facility.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were secured for 2 (300 hall and 400 hall) medication/treatment carts of 6 medication/treatment carts observed. The DON identified 6 medication/treatment carts in the facility.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure appropriate hand hygiene was practiced in the kitchen and failed to ensure food delivered to residents on the hall were covered for 1 (C hall) of 1 hall observed during the noon meal. The administrator reported the census was 87 and the facility map showed six halls residents resided on in the facility.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to: a. ensure proper PPE was utilized during care for EBP for 2 (#42 and #48) of 6 sampled residents who were reviewed for EBP; b. ensure clean laundry was transported in a manner to maintain infection control; c. implement a water management program to prevent the spread of waterborne pathogens; and d. maintain indwelling urinary catheters in a manner to prevent infection for 2 (#48 and #15) of 4 sampled residents reviewed for indwelling urinary catheters. Corporate Nurse #1 identified 16 residents with indwelling urinary catheters, 10 residents with wounds, and 87 residents who resided in the facility.
  6. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents were provided education and offered the influenza and pneumococcal immunizations for 2 (#88 and #17) of 5 sampled residents who were reviewed for immunizations. The DON identified 87 residents who resided in the facility.
  7. E
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents were provided education and offered the COVID immunization for 4 (#17, 49, 78, #88) of 5 sampled residents who were reviewed for immunizations. The DON identified 87 residents who resided in the facility.
  8. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, record review, and interview the facility failed to assess a resident for self administration of medication for 1 (#35) of 1 sampled residents who was reviewed for self administration of medication. The DON identified 5 residents that self administered medication.
  9. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure notification was made to a resident's guardian for 1 (#15) of 1 resident reviewed for notification of change. The administrator identified 87 residents who resided at the facility.
  10. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on record review and interview, the facility failed to assess and monitor the dialysis port for 1 (#24) of 1 resident who was reviewed for dialysis services. The corporate nurse identified four residents who received dialysis services.
  11. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure labs were obtained as ordered by the physician for 1 (#58) of 5 sampled residents whose labs were reviewed. Corporate Nurse #1 identified 75 residents who had physician's orders for labs.
November 1, 2024Complaint inspection · 1 citation
  1. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the facility did not initiate a discharge of a resident for the use of authorized electronic monitoring of the resident's room for one (#2) of one sampled resident whose facility initiated discharge was reviewed. The DON identified 107 residents who resided in the facility.
August 23, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents were free from abuse for one (#2) of three sampled residents reviewed for abuse. The Administrator identified 101 residents resided in the facility.
July 11, 2024Complaint inspection · 5 citations
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide a written summary/findings of a grievance investigation for a resident/resident representative for one (#1) of one sampled residents whose grievances were reviewed. The administrator identified 99 people who residedd in the facility
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to report an allegation of abuse to OSDH for one (#3) of one sampled resident whose record was reviewed for abuse. The administrator identified 99 residents who resided in the facility.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to investigate an allegation of abuse for one (#3) of one sampled resident whose record was reviewed for abuse. The administrator identified 99 residents who resided in the facility.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure care plans were updated with physician's orders for one (#1) of six sampled residents whose physician's orders were reviewed. The administrator identified 99 residents who resided in the facility.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure physician's orders were implemented for one (#1) of six sampled residents whose physician's orders were reviewed. The administrator identified 99 residents who resided in the facility.
October 27, 2023Standard inspection, Complaint inspection · 10 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to: a. ensure there was hot water in the resident's room for one (#41) of 32 sampled residents reviewed for comfortable water temperatures; and b. maintain comfortable air temperatures in the resident's dining room for three (#56, #74, and #89) of three sampled residents reviewed for comfortable air temperatures in the dining room. The DON identified 10 to 30 residents received their meals in the dining room. The DON identified 104 residents resided in the facility.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide showers for two (#46 and #98) of three sampled residents reviewed for ADLs. The DON identified 104 residents who needed assistance with showers.
  3. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to: a. monitor the amount of meals and fluids a resident at risk for weight loss and dehydration consumed; and b. provide a physician ordered health shake for one (#9) of two sampled residents reviewed for nutrition. The DON identified 104 residents resided in the facility and two residents received their nutrition through tube feeding.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure: a. appropriate crush, cocktail, and water flush for PEG tube medication orders were present for one (#260) ; and b. a cocktail order was obtained for one (#13) of 15 residents observed during medication administration. The DON identified 104 residents resided in the facility. The ADON identified two residents with orders to flush peg tube medications, 36 residents with medication crush orders, and three residents with medication cocktail orders.
  5. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a PRN psychotropic medication had a specified duration for two (#24 and #37) of five sampled residents reviewed for unnecessary medications. The ADON identified 71 residents with psychoactive medication orders resided in the facility.
  6. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure: a. dented canned goods were removed from circulation; b. food items were not stored on the floor in the walk-in cooler; and c. food debris was not on the floor in the dry storage room during one of two kitchen observations. The DON identified 102 residents received food from the kitchen.
  7. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure hand hygiene was performed between providing care for two (#12 and #43) of two sampled residents observed for hand hygiene. The DON identified 104 residents resided in the facility.
  8. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure a resident's personal items were in reach and their bed was made for one (#46) of 32 sampled residents reviewed for accommodation of needs. The DON identified 104 residents resided in the facility.
  9. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a systemic approach was used to update a resident's code status for one (#86) of 32 sampled residents reviewed for Advanced Directives. The DON identified 104 residents resided in the facility. The ADON identified 33 residents who had DNR orders.
  10. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 11, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure: a. the risk versus benefits was discussed with the resident or resident representative prior to installing side rails on a resident's bed; and b. side rails were properly secured to the bed for one (#47) of one sampled resident reviewed for side rails. Human Resources identified 17 residents with side rails resided in the facility.
July 13, 2022Standard inspection · 6 citations
  1. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review and interview, the facility failed to notify the resident's representative of changes with plan of care for one (#140) of one sampled resident reviewed for notification. The Census and Conditions of Residents report, dated 07/11/22, documented 94 residents resided in the facility.
  2. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review and interview, the facility failed to: a. document a rational for a gradual dose reduction on one (#50), b. ensure a PRN antianxiety medication was limited to 14 days for one (#56) and c. ensure a pharmacy recommendation was acted upon for one (#56) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents report, dated 07/11/22, documented 59 residents received psychoactive medications.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure: a. food products were properly stored, b. food service equipment was kept clean, and c. sanitary hand hygiene practices were implemented while handling food and clean dishes. The Resident Census and Conditions of Residents report, dated 07/11/22, documented 94 residents resided in the facility, and four residents received tube feeding. The DON identified two of the four residents received nutrition and hydration solely through a feeding tube.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure: a. staff properly wore masks, and b. sanitary hand hygiene practices were implemented while handling food and clean dishes. The Resident Census and Conditions of Residents report, dated 07/11/22, documented 94 residents resided in the facility, and four residents received tube feeding. The DON identified two of the four residents received nutrition and hydration solely through a feeding tube.
  5. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure: a. residents were offered an influenza vaccination for three (#22, 29, and #37), and b. residents were offered a pneumococcal vaccination for three (#29, 30, and #37) of five sampled residents reviewed for immunizations. The Resident Census and Conditions of Residents report, dated 07/11/22, documented 94 residents resided in the facility.
  6. E
    Ensure staff are vaccinated for COVID-19
    F888 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 15, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure staff were fully vaccinated, had been granted an exemption or delay from the COVID-19 vaccine for 12 of 109 staff members. This resulted in a staff vaccination rate of 89%. The Resident Census and Conditions of Residents report, dated 07/11/22, documented 94 residents resided in the facility.

Fire safety inspections

12 fire safety citations on file: 5 on February 26, 2025, 3 on October 27, 2023, 4 on July 13, 2022.

Every fire safety citation12 citations
  1. F
    Have an alternate power supply for its alarm system.
    K 344 · February 26, 2025 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 26, 2025 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 26, 2025 · Corrected (the home has a date of correction)
  4. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 26, 2025 · Corrected (the home has a date of correction)
  5. E
    Have proper medical gas storage and administration areas.
    K 923 · February 26, 2025 · Corrected (the home has a date of correction)
  6. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 27, 2023 · Corrected (the home has a date of correction)
  7. E
    Have power receptacles that are properly grounded.
    K 912 · October 27, 2023 · Corrected (the home has a date of correction)
  8. C
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · October 27, 2023 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 13, 2022 · Corrected (the home has a date of correction)
  10. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 13, 2022 · Corrected (the home has a date of correction)
  11. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · July 13, 2022 · Corrected (the home has a date of correction)
  12. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · July 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)3.073.793.86
Registered nurses0.140.340.69
All nursing staff on weekends3.263.443.42
Nurse aides2.09
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)57.3%55.5%45.8%
Registered nurse turnover71.4%53.6%42.9%
Administrators who left0

CMS expects 2.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.00 on weekdays and 3.26 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 1.09 in April to June 2025 to 3.07 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.070.143.003.26 0.0%0 of 90109
Oct to Dec 20253.240.143.163.44 0.0%0 of 92100
Jul to Sep 20253.260.173.233.34 0.0%0 of 92103
Apr to Jun 20251.090.061.091.08 0.0%61 of 9199
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Oklahoma

JobMedianMiddle halfEmployed
Oklahoma, all employers
CNAs (nursing assistants)$17.27$15.82 to $18.3919,410
LPNs and LVNs$28.04$24.06 to $29.8411,540
Registered nurses$39.87$37.19 to $47.5538,270
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
22.313.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
6.71.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.32.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.24.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.71.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.113.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.04.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.417.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
31.227.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.616.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.83.01.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Oaks Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (37.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

37.7% this home

Worse than the national rate

US median of homes 51.5% · Oklahoma: 24 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 161 eligible stays.

Potentially preventable readmissions

14.0% this home

Worse than the national rate

US median of homes 10.7% · Oklahoma: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 215 eligible stays.

Infections that led to a hospital stay

11.3% this home

Worse than the national rate

US median of homes 7.1% · Oklahoma: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 127 eligible stays.

Self-care and mobility at discharge

76.6% this home

Median of homes: Oklahoma54.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 94 residents counted.

Falls with major injury

1.8% this home

Median of homes: Oklahoma0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 166 residents counted.

New or worsened pressure ulcers

4.1% this home

Median of homes: Oklahoma2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 166 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Oklahoma100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: THE OAKS HEALTHCARE CENTER - POTEAU, LLC.

NameRoleTypeShareSince
Grant Rhodes Revocable Trust5% or greater direct ownership interestOrganization50%12/01/2017
Jeffrey W Young Revocable Trust Dated July 27, 20175% or greater direct ownership interestOrganization50%12/01/2017
Rhodes, Jonathan5% or greater indirect ownership interestIndividual50%12/01/2017
Young, Jeffrey5% or greater indirect ownership interestIndividual50%12/01/2017
Snow, LarryCorporate officerIndividual03/01/2020
Bedlam Properties Ho LLCOperational/managerial controlOrganization12/27/2024
Matrix Provider Solutions LLCOperational/managerial controlOrganization12/27/2024
Lietzke, MarkOperational/managerial controlIndividual12/27/2024
Bedlam Properties Ho LLCAdp of the SNFOrganization01/06/2025
Grant Rhodes Revocable TrustAdp of the SNFOrganization01/06/2025
Jeffrey W Young Revocable Trust Dated July 27, 2017Adp of the SNFOrganization01/06/2025
Matrix Provider Solutions LLCAdp of the SNFOrganization01/06/2025
Poteau Nursing Center, LLCAdp of the SNFOrganization01/06/2025
Cox, NormaAdp of the SNFIndividual12/02/2024
Lietzke, MarkAdp of the SNFIndividual01/06/2025
Pearson, ArthurAdp of the SNFIndividual01/06/2025
Rhodes, JonathanAdp of the SNFIndividual01/06/2025
Snow, LarryAdp of the SNFIndividual01/06/2025
Young, JeffreyAdp of the SNFIndividual01/06/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 8 problems in this area, most recently on August 21, 2025: "Provide and implement an infection prevention and control program."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on February 26, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on February 26, 2025: "Provide safe, appropriate dialysis care/services for a resident who requires such services."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on February 26, 2025: "Ensure medication error rates are not 5 percent or greater."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the Oklahoma average of 3.44.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Oaks Healthcare Center's Medicare star rating?
CMS rates The Oaks Healthcare Center 1 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Oaks Healthcare Center get at its last inspection?
11 health deficiencies at the standard inspection on February 26, 2025. The Oklahoma average is 6.4.
Has The Oaks Healthcare Center been fined?
CMS lists no fines in the last three years.
Does The Oaks Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Oaks Healthcare Center?
CMS lists 19 owners and managers. Legal business name: THE OAKS HEALTHCARE CENTER - POTEAU, LLC.

Sources

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