Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 46 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
6G
0H
0I
Potential for more than minimal harm
31D
5E
4F
Potential for minimal harm
0A
0B
0C
June 30, 2026Complaint inspection · 2 citations
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was transferred according to her plan of care, was free from an injury of unknown origin, and the investigation into the injury contained complete documentation for 1 of 2 residents reviewed for accidents. (Resident B) This deficient practice resulted in Resident B receiving a mildly impacted and displaced fracture of the proximal right humerus (the ball-shaped upper portion of the arm bone which forms the shoulder joint).
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure neurological assessments were completed and documented after an unwitnessed fall for 1 of 2 residents reviewed for quality of care. (Resident B)
May 27, 2026Complaint inspection · 1 citation
- D
Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on interview and record review, the facility failed to ensure the privacy and confidentiality of a resident's medical record was maintained for 1 of 3 residents reviewed for resident rights. (Resident C)
May 15, 2026Complaint inspection · 1 citation
- D
Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were administered the correct medications for 2 of 4 residents reviewed for significant medication errors. (Resident B and C) The deficient practice was corrected on 5/11/26, prior to the start of the survey, and was therefore past noncompliance.
March 26, 2026Standard inspection, Complaint inspection · 12 citations
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident remained safe from accident hazards during incontinence care provided by a staff member for 1 of 8 residents reviewed for accidents. This deficient practice resulted in Resident 63 hitting her head and receiving a head laceration which required six (6) staples.
- G
Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident's nutritional status was assessed, risk factors were identified and addressed, interventions were implemented, and the physician was notified of the need to assess a significant weight loss for 1 of 3 residents reviewed for nutrition. (Resident 7) This deficient practice resulted in Resident 7 experiencing an approximate 22% weight loss in approximately 4 months.
- F
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure puree foods were prepared with methods to conserve nutritive value and flavor and to maintain proper food holding temperatures to ensure safe and appetizing temperatures. This deficient practice had the potential to affect 93 of 93 residents who received food from the facility.
- E
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure Preadmission Screening and Resident Reviews (PASARR) were resubmitted after psychotropic medications were initiated for newly identified behaviors, prior to the expiration for short term approvals, and for an increase in dosage of psychotropic medications for 4 of 6 residents reviewed for PASARR. (Resident 47, 3, 1 and 10)
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medication carts were free from expired medications and medications were properly labeled with a pharmacy label for 2 of 3 medication carts reviewed for medication storage and labeling. (orchard cart and garden cart)
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure resident records were complete and accurate for 4 of 5 residents reviewed for resident records. (Resident 98, 7, 26 and 91)
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview and record review, the facility failed to ensure an informed consent was obtained prior to initiating psychotropic medications for 1 of 5 residents reviewed for unnecessary medications. (Resident 47)
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to ensure the physician was notified of a resident's significant weight loss for 1 of 3 residents reviewed for notification of change. (Resident 7)
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a physician's order related to a medical condition was obtained for the use of a bed and chair alarm, an initial physical restraint assessment was completed, and an interdisciplinary team (IDT) note which discussed the least restrictive interventions implemented first had failed and to review the use of the devices at least quarterly for 1 of 2 residents reviewed for physical restraints. (Resident 81)
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to ensure a bed hold policy was provided to the resident or resident's representative at the time of transfer for 1 of 2 residents reviewed for hospitalization. (Resident 78)
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure mental health services were provided for a resident with several mental health disorders for 1 of 4 residents reviewed for mood and behavior. (Resident 12)
- D
Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff followed enhanced barrier precautions and wore personal protective equipment which included a gown during catheter care for 1 of 1 resident randomly observed for infection control. (Resident 93)
November 12, 2025Complaint inspection · 1 citation
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were treated with respect and dignity for 2 of 4 residents reviewed for dignity. (Resident B and C)
July 18, 2025Complaint inspection · 3 citations
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on interview and record review, the facility failed to ensure a person-centered care plan was developed with individualized interventions and reviewed and revised to accommodate the resident's care needs prior to initiating a medication to control behaviors for 1 of 1 resident reviewed for dementia care. (Resident C)
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, the facility failed to ensure an assessment which included prior interventions, risks and benefits, and the clinical rationale for the initiation of a medication to control behaviors was completed and documented for 1 of 3 residents reviewed for unnecessary medications. (Resident C)
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's behaviors were documented in the electronic medical record for 1 of 3 residents reviewed for a complete and accurate clinical record. (Resident C)
June 17, 2025Complaint inspection · 2 citations
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to notify the physician when a resident sustained an injury during a transfer for 1 of 3 residents reviewed for notification of change. (Resident B)
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident was kept safe during a transfer for 1 of 1 resident reviewed for accidents. (Resident B)
March 18, 2025Standard inspection · 13 citations
- F
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a sufficient number of staff were available to provide residents nursing care and other related services to the residents. (Resident 187, 56, 34, 20, 73, 30 and 66) This deficient practice had the potential to affect 88 of 88 residents.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff used adequate testing equipment, such as a working thermometer, to ensure adequate washing of the dishware in the high temperature dishwasher. This deficient practice had the potential to affect 88 of 88 residents who received food from the kitchen.
- E
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure the Office of the State Long-Term Care Ombudsman was given notification of the resident's transfer and discharge to the hospital for 4 of 4 residents reviewed for transfer and discharge. (Resident 2, 12, 74 and 237)
- E
Provide and implement an infection prevention and control program.
Inspectors wroteA current facility policy, titled Catheters, undated and received from the Clinical Support Nurse on 3/14/25 at 1:30 p.m., indicated .Insertion, ongoing care and catheter removal protocols that adhere to professional standards of practice and facility protocol and procedure with adherence to infection prevention and control techniques A current facility policy, titled Hand Hygiene, undated and received from Corporate Support Nurse on 3/17/25 at 10:40 a.m., indicated .If hands are not visibly soiled, use an alcohol-based hand rub for routinely decontaminating hands in all other clinical situations. [...]
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the need for a bed and chair alarm was re-evaluated and on-going monitoring was documented for 1 of 1 resident reviewed for physical restraints. (Resident 49)
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to ensure care plan meetings were held quarterly and timely upon admission for 2 of 2 residents reviewed for care plan meetings. (Resident 12 and 30)
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) care were assisted to the bathroom timely, and staff followed a physician's order related to footwear during a transfer for 2 of 2 dependent residents reviewed for ADL care. (Resident 187)
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents with catheters had physician's orders in place for 3 of 4 residents reviewed for catheters. (Resident 59, 56 and 10)
- D
Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to label an oxygen line with the date it was put into use, to store an oxygen line in a bag when not in use, to ensure oxygen orders were in place, and to discard a nebulizer mask and tubing which was no longer in use for 3 of 3 residents reviewed for respiratory care. (Resident 59, 140 and 71)
- D
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review, the facility failed to ensure Registered Nurse coverage was provided for at least 8 consecutive hours in a 24-hour day for 1 of 14 days reviewed for RN coverage. (3/2/25)
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review, the facility failed to ensure the pharmacy received a medication authorization and a resident did not have to provide their personal home supply until the medication was authorized for 1 of 1 resident reviewed for pharmacy services (Resident 71) and failed to ensure narcotic count sheets were signed by the in-coming and out-going staff for 4 of 4 narcotic log books reviewed.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility failed to ensure monitoring for potential side effects of psychotropic medications were in place for 1 of 5 residents reviewed for unnecessary medications. (Resident 73)
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food was served at palatable and appetizing temperatures for 1 of 1 room tray observed. (the terrace unit)
December 31, 2024Complaint inspection · 1 citation
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure unlicensed staff notified a licensed staff member when a resident was found to have discolored areas located on both shoulders for 1 of 1 resident reviewed for an injury of unknown origin. (Resident 2)
April 29, 2024Complaint inspection · 1 citation
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident who was severely cognitively impaired and had memory problems, had assistive devices in place to prevent a fall from her moving wheelchair for 1 of 3 residents reviewed for accidents. (Resident B) This deficient practice resulted in Resident B falling forward from her wheelchair and sustaining a subarachnoid hemorrhage with facial, neck, and shoulder bruising which required hospitalization.
March 8, 2024Standard inspection, Complaint inspection · 5 citations
- F
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Inspectors wroteThe facility failed to ensure dietary employees had competency and skills in the operation of the dishwasher. This deficient practice had the potential to impact 93 of 93 residents who consumed meals prepared by the facility kitchen.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain a physician's order, complete assessments, document care plans, and complete daily function testing for residents wearing personal body alarms. (Residents 20 and 43)
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interview and record review, the facility failed notify a resident's responsible party of an allegation of abuse, in accordance with facility policy, for 1 of 3 residents reviewed for the implementation of the abuse protocol (Resident B).
- D
Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess a resident for pain, address her concerns and distress, and notify the physician of resident pain and distress for 1 of 2 resident's reviewed for pain management. (Resident 197)
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to discard an expired insulin pen and to indicate a date opened on another insulin pen, and label over-the-counter medications with resident identifiers for 2 of 3 medication carts observed for medication storage. (Orchard Hall and Garden Hall medication carts)
January 9, 2024Complaint inspection · 2 citations
- G
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to ensure an unlicensed staff notified a licensed staff member that a dependent resident experienced a fall before transferring the resident from the floor to a wheelchair. This deficient practice resulted in the resident not being immediately assessed for injury by a licensed nurse and the resident experienced bilateral femur fractures. (Resident 2)
- G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure adequate supervision and staff assistance to prevent falls was provided to a resident who required the use of a mechanical lift and the assistance of two staff during transfers. This deficient practice resulted in Resident 2 experiencing an unwitnessed fall and bilateral femur fractures. (Resident 2)
October 26, 2023Complaint inspection · 2 citations
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents were treated with respect and dignity for 2 of 4 residents being reviewed for respect and dignity. (Residents B and F)
- D
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on interview and record review, the facility failed to ensure a chest X-ray was completed for 1 of 3 residents being reviewed for diagnostic services. (Resident E)
Fire safety inspections
16 fire safety citations on file: 2 on March 26, 2026, 8 on March 18, 2025, 6 on March 8, 2024.
Every fire safety citation16 citations
- E
Properly select, install, inspect, or maintain portable fire extinguishes.
K 355 · March 26, 2026 · Corrected (the home has a date of correction)
- E
Install corridor and hallway doors that block smoke.
K 363 · March 26, 2026 · Corrected (the home has a date of correction)
- F
Conduct testing and exercise requirements.
E 39 · March 18, 2025 · Corrected (the home has a date of correction)
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
K 914 · March 18, 2025 · Corrected (the home has a date of correction)
- F
Have generator or other power source capable of supplying service within 10 seconds.
K 918 · March 18, 2025 · Corrected (the home has a date of correction)
- F
Ensure that testing and maintenance of electrical equipment is performed.
K 921 · March 18, 2025 · Corrected (the home has a date of correction)
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K 211 · March 18, 2025 · Corrected (the home has a date of correction)
- E
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
K 361 · March 18, 2025 · Corrected (the home has a date of correction)
- E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
K 761 · March 18, 2025 · Corrected (the home has a date of correction)
- C
Have approved installation, maintenance and testing program for fire alarm systems.
K 345 · March 18, 2025 · Corrected (the home has a date of correction)
- F
Install a fire alarm system that can be heard throughout the facility.
K 341 · March 8, 2024 · Corrected (the home has a date of correction)
- F
Inspect, test, and maintain automatic sprinkler systems.
K 353 · March 8, 2024 · Corrected (the home has a date of correction)
- E
Install corridor and hallway doors that block smoke.
K 363 · March 8, 2024 · Corrected (the home has a date of correction)
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
K 372 · March 8, 2024 · Corrected (the home has a date of correction)
- E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
K 741 · March 8, 2024 · Corrected (the home has a date of correction)
- D
Have properly installed electrical wiring and gas equipment.
K 511 · March 8, 2024 · Corrected (the home has a date of correction)