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Webster Park Rehabilitation and Healthcare Center

56 Webster Street, Rockland, MA 02370 · Plymouth County · (781) 571-0555

110 certified beds, about 42 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1969

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225184 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 6, 2026, inspectors cited 3 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

None of its 14 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.12 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.71 of those hours.

76.2% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
5E
1F
Potential for minimal harm
0A
2B
1C
April 6, 2026Standard inspection · 3 citations
  1. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor range of motion (ROM) of left knee flexion contracture and implement the care plan to maintain ROM to reduce the risk of worsening the contracture for one Resident (#13), out of a sample of 13 residents.
  2. D
    Ensure the physician properly assigns and delegates tasks to a qualified dietitian (or other qualified nutrition professional); or to a qualified therapist.
    F715 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the physician signed therapeutic diet orders for total parenteral nutrition (TPN- a method of delivering complete nutrition intravenously to patients who cannot use their digestive system), written by a registered dietitian (RD) for one Resident, (#10), out of a total sample of 13 residents.
  3. C
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 22, 2026
    Inspectors wroteBased on observations and interview, the facility failed to ensure trash, garbage, and refuse were disposed of and properly contained within a receptacle constructed with a tight-fitting lid.
January 28, 2025Standard inspection · 5 citations
  1. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure for one Resident (#15), out of a total sample of 21 residents, that the Resident's legal guardian (a person who has been appointed by a court or otherwise has the legal authority to care for the personal and property interests of another person who is deemed incapacitated) was informed of a change in skin condition by the physician or other practitioner or professional, informed of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options, and to choose the alternative or option he/she preferred. [...]
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, interviews, and document review, the facility failed to ensure that residents were fully aware of the grievance process. Specifically, for 14 of 14 residents attending the resident group meeting during the facility survey, the facility failed to ensure residents were aware they could formulate grievances anonymously, should they choose not to alert a staff member of their concern(s).
  3. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide care and services consistent with professional standards of practice for three Residents (#85, #15, and #23), out of a total sample of 21 residents. Specifically, the facility failed to ensure: 1. For Resident #85, staff implemented a taper and discontinuation of a Nicotine patch (smoking cessation treatment) recommended by the consultant pharmacist and agreed upon by the Resident's physician; 2. For Resident #15, the consultant wound physician did not perform treatments including invasive surgical procedures, cauterization, ultrasound therapy and substitute skin grafts to the Resident's wounds without obtaining informed consent to do so from the Resident's legal guardian; and 3. [...]
  4. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure it was free from a medication error rate of greater than 5% when two of five nurses observed made two errors out of 28 opportunities, resulting in a medication error rate of 7.14%. Those errors impacted two Residents (#22 and #64).
  5. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure the call light was accessible and within reach for one Resident (#37), out of a total of 21 sampled residents. Specifically, the facility failed to ensure the call light switch above Resident #37's bed had a string attached to it to enable the Resident to independently call for assistance.
October 31, 2023Standard inspection · 6 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on document review, policy review, and interviews, the facility failed to maintain an infection prevention and control program with a complete and accurate system of surveillance to identify any trends of actual or potential infections within the facility using their predetermined infection definition criteria.
  2. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on interview, policy review, grievance review, and review of Resident Council Minutes, the facility failed to ensure residents' grievances were brought forward and the grievance process was implemented, and concerns were resolved in a timely manner. Specifically, the facility failed: 1. For Resident #2, to implement the grievance process for lost laundry; and 2. To address and promptly resolve several grievances regarding lost laundry brought forward during the September 2023 Resident Council Meeting.
  3. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on observations, interviews, record review, and policy review, the facility failed to ensure it was free from a medication error rate of greater than 5% when 1 out of 3 nurses observed made 2 errors out of 28 opportunities, resulting in a medication error rate of 7.14%. Those errors impacted one Resident (#56), out of three residents observed.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on observations, policy review, and interview, the facility failed to ensure all drugs and biologicals were secured in locked compartments with only authorized personnel having access.
  5. B
    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
    F844 · Administration · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on interviews and review of the Health Care Facility Reporting System (HCFRS- State agency reporting system), the facility failed to provide written notice to the State agency when a change in the facility's Administrator and a change in Director of Nursing (DON) occurred.
  6. B
    Provide a neutral and fair arbitration process and agree to arbitrator and venue.
    F848 · Administration · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 9, 2023
    Inspectors wroteBased on document review, policy review, and interview, the facility failed to ensure their arbitration agreement specifically provides for the selection of a venue that is convenient to both parties.

Fire safety inspections

9 fire safety citations on file: 1 on April 6, 2026, 3 on January 28, 2025, 5 on October 31, 2023.

Every fire safety citation9 citations
  1. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 6, 2026 · Corrected (the home has a date of correction)
  2. F
    Ensure medical gas and vacuum systems have documented maintenance programs.
    K 907 · January 28, 2025 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 28, 2025 · Corrected (the home has a date of correction)
  4. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 28, 2025 · Corrected (the home has a date of correction)
  5. F
    Implement emergency and standby power systems.
    E 41 · October 31, 2023 · Corrected (the home has a date of correction)
  6. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 31, 2023 · Corrected (the home has a date of correction)
  7. E
    List the names and contact information of those in the facility.
    E 30 · October 31, 2023 · Corrected (the home has a date of correction)
  8. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · October 31, 2023 · Corrected (the home has a date of correction)
  9. D
    Establish policies and procedures including evacuation.
    E 20 · October 31, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)5.123.863.86
Registered nurses0.710.650.69
All nursing staff on weekends4.113.483.42
Nurse aides2.49
Licensed practical nurses1.92
Nursing staff turnover (share who left in a year)76.2%38.2%45.8%
Registered nurse turnover62.5%42.6%42.9%
Administrators who left0

CMS expects 4.34 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.53 on weekdays and 4.11 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.99 in April to June 2025 to 5.12 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.120.715.534.11 1.4%0 of 4942
Oct to Dec 20254.120.384.283.71 0.4%1 of 6096
Jul to Sep 20253.980.274.143.58 0.2%0 of 9299
Apr to Jun 20253.990.314.133.63 0.2%0 of 91101
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Webster Park Rehabilitation and Healthcare Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.216.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.83.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.91.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.315.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.14.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.021.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
30.725.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.511.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Webster Park Rehabilitation and Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (60.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

60.4% this home

Better than the national rate

US median of homes 51.5% · Massachusetts: 121 better, 19 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 415 eligible stays.

Potentially preventable readmissions

14.0% this home

Worse than the national rate

US median of homes 10.7% · Massachusetts: 4 better, 15 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 436 eligible stays.

Infections that led to a hospital stay

8.3% this home

No different from the national rate

US median of homes 7.1% · Massachusetts: 5 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 244 eligible stays.

Self-care and mobility at discharge

66.4% this home

Median of homes: Massachusetts51.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 247 residents counted.

Falls with major injury

0.3% this home

Median of homes: Massachusetts0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 396 residents counted.

New or worsened pressure ulcers

0.6% this home

Median of homes: Massachusetts2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 396 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Massachusetts99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 61 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WEBSTER PARK OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Peoples United Bank5% or greater mortgage interestOrganization12/10/2018
Peoples United Bank5% or greater security interestOrganization12/10/2018
Deane, CatherineManaging control - governing bodyIndividual05/01/2025
Funk, BryanManaging control - governing bodyIndividual04/17/2023
Harman, DinaManaging control - governing bodyIndividual01/01/2021
Stevens, JoelManaging control - governing bodyIndividual08/26/2024
Funk, BryanCorporate directorIndividual04/17/2023
Posen, MindeeCorporate officerIndividual01/01/2022
Marquis Limited LLCOperational/managerial controlOrganization01/01/2021
Reliant Pro Rehab LLCOperational/managerial controlOrganization12/13/2017
Funk, BryanOperational/managerial controlIndividual04/17/2023
Valcin, Claude LynnOperational/managerial controlIndividual05/09/2023
Kohn Fam Tr Gst Exempt Uad 3-25-13Adp of the SNFOrganization01/01/2022
Marquis Limited LLCAdp of the SNFOrganization03/31/2025
Nfr 2020 Irrv TrAdp of the SNFOrganization01/01/2022
Quinto Guardian LLCAdp of the SNFOrganization12/01/2013
Reliant Pro Rehab LLCAdp of the SNFOrganization04/21/2026
Rsbrmk Holdings LLCAdp of the SNFOrganization01/01/2022
Sk 2013 Investment Tr Ua 03252013Adp of the SNFOrganization12/01/2013
Tryko Guardian Holdings LLCAdp of the SNFOrganization12/01/2013
Webster Park Property LLCAdp of the SNFOrganization12/01/2013
Yr 2013 Investment Trust U/a/D 3/25/13Adp of the SNFOrganization12/01/2013
Funk, BryanAdp of the SNFIndividual04/17/2023
Harman, DinaAdp of the SNFIndividual01/01/2021
Posen, MindeeAdp of the SNFIndividual01/01/2022
Stevens, JoelAdp of the SNFIndividual08/26/2024
Valcin, Claude LynnAdp of the SNFIndividual05/09/2023
Viroja, YogeshAdp of the SNFIndividual01/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on January 28, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 28, 2025: "Ensure medication error rates are not 5 percent or greater."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on October 31, 2023: "Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 6, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."

Other nursing homes nearby

Common questions

What is Webster Park Rehabilitation and Healthcare Center's Medicare star rating?
CMS rates Webster Park Rehabilitation and Healthcare Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Webster Park Rehabilitation and Healthcare Center get at its last inspection?
3 health deficiencies at the standard inspection on April 6, 2026. The Massachusetts average is 6.8.
Has Webster Park Rehabilitation and Healthcare Center been fined?
CMS lists no fines in the last three years.
Does Webster Park Rehabilitation and Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Webster Park Rehabilitation and Healthcare Center?
CMS lists 28 owners and managers, and links the home to Marquis Health Services. Legal business name: WEBSTER PARK OPERATOR LLC.

Sources

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