Home / North Carolina / Wilmington
820 Wellington Avenue, Wilmington, NC 28401 · New Hanover County · (910) 343-0425
120 certified beds, about 106 residents a day · For profit - Corporation · Medicare and Medicaid since 1983
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345236 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 17, 2026, inspectors cited 10 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 30 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $27,378 in the last three years; the largest was $27,378, and the latest is dated November 20, 2023.
Nurses and nurse aides worked 2.83 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.
52.3% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to August Healthcare, an affiliated group of 6 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Inspectors wroteBased on record review, and staff, Physician Assistant (PA) and Physician interviews, the facility failed to have a system in place to inform and provide written information to the residents/representatives pertaining to their right to accept or refuse medical/surgical treatment and to formulate an advanced directive (a form that indicates a resident's wish and what action to take for their health if the residents were no longer able to make their own decision) for 15 of 22 sampled residents (Resident #1, #21, #71, #80, #105, #126, #5, #11 #20, #55, #14, #17, #7, #10, and #43.)
Inspectors wroteBased on record review and staff and Responsible Party (RP) interviews and Physician and Physician Assistant interviews, the facility failed to accurately document the administration of insulin when two Medication Aides (Medication Aide #1 and Medication Aide #2) signed the medication administration record which indicated they administered physician ordered insulin instead of the assigned Nurses (Nurse #11 and Nurse #1) for 1 of 5 residents (Resident #5) reviewed for unnecessary medications; failed to accurately document the completion of weekly skin assessments (Nurse #5); and when Medication Aide #3 documented in the electronic medical record that she had completed the weekly skin assessment instead of the assigned Nurse (Unit Manager #2) for 1 of 1 resident (Resident #43) reviewed for bilateral leg wounds; [...]
Inspectors wroteBased on record review, staff, resident and Physician Assistant (PA) interviews, the facility failed to obtain consent and inform the resident or resident representative in advance of the risks and benefits of taking psychotropic medications prior to the administration and/or dosage change of the medications for 3 of 5 residents reviewed for unnecessary medications (Resident #5, #1, #14).
Inspectors wroteBased on record review, staff interviews, physician and physician assistant interviews, the facility failed to notify the physician of a change in status related to bilateral lower leg wounds that were open and weeping for 1 of 2 residents (Resident #43) reviewed for wound care; and failed to provide notification to the Responsible Party (RP) of the resident's death. This was for 1 of 1 resident (Resident #126) reviewed for death in facility.
Inspectors wroteBased on observations and Responsible Party and staff interviews, the facility failed to obtain informed consent for a contactless monitoring system installed in resident rooms above the bed to monitor resident information for 2 of 9 residents reviewed for privacy (Resident #21 and Resident #1).
Inspectors wroteBased on record review, and staff and Physician Assistant (PA) interviews, the facility failed to ensure a resident's (Resident #14) medication regime was free from unnecessary medications for administering an as needed antianxiety medication without a discontinue date. This deficient practice occurred for 1 of 5 residents reviewed for unnecessary medications.
Inspectors wroteBased on record review, observation, staff interviews, Physician Assistant interview and Physician interview, the facility failed to provide wound care to a resident with bilateral lower extremity leg wounds that were open and weeping, for 1 of 1 resident reviewed for vascular wound care, Resident #43.
Inspectors wroteBased on observations, record review, staff and Physician Assistant (PA) interviews, the facility failed to follow the physician order for the administration of insulin. Nurse #1 was observed obtaining a blood sugar (a blood sample indicating the concentration of sugar in the blood) for a resident after the resident's meal and then administered scheduled insulin and sliding scale (a scale used to measure amount of insulin to be given based on residents' blood sugar results) insulin based on the blood sugar result for 1 of 5 residents (Resident #5) observed for Unnecessary Medications.
Inspectors wroteBased on record review, staff and Physician Assistant (PA) interviews, the facility failed to follow up on a urine analysis (U/A) that was ordered for 1 of 1 resident (Resident #124) reviewed for laboratory services.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to implement their infection control policy and procedures when 1) a nurse (the Staff Development Coordinator) was observed not wearing a gown while administering medications through Resident #17's feeding tube; and 2) the Treatment Nurse was observed cleaning and dressing wounds at two different wound sites without washing her hands and wearing the same gloves during Resident #43's bilateral leg dressing changes. This deficient practice occurred for 2 of 5 staff members observed for infection control practices.
Inspectors wroteBased on observations, record review and staff and resident interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of vision for a resident with visual impairment. This was for 1 of 32 residents reviewed for MDS accuracy (Resident #61).
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to implement care planned interventions by not placing a fall mat at the bedside of residents with a history of a fall with major injury. This occurred for 2 of 6 residents reviewed for accidents and care plan interventions (Residents #24 and #81).
Inspectors wroteBased on record review, and staff, family and physician interviews, the facility failed to obtain orders from a Pulmonologist for the appropriate setting for a resident's (Resident #189) Continuous Positive Airway Pressure (CPAP) machine (used as a type of ventilator with diagnoses of obstructive sleep apnea; a health condition that causes brief pauses in breathing during sleep) upon resident's admission and during the resident's stay at the facility for 8 days. This was for 1 of 1 resident reviewed that utilized a CPAP machine.
Inspectors wroteBased on record review, observations and staff interviews, the facility failed to have a system in place to train nurses and nursing assistants (NAs) and verify their competency with infection control procedures necessary for providing care to meet residents' needs. Nurse #4 failed to follow infection control protocol by not wearing a gown and not changing gloves after touching items in the resident's environment while providing care to a peripherally inserted central catheter (PICC) line, a thin flexible tube inserted into a vein in the arm and threaded up to a larger vein in the chest close to the heart used for long term intravenous therapy. [...]
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to implement the infection control policy and procedures for Enhanced Barrier Precautions (EBP) when providing direct care activities to residents. 1. Nurse # 4 provided care to a resident with a peripherally inserted central catheter (PICC) line, a thin flexible tube inserted into a vein in the arm and threaded up to a larger vein in the chest close to the heart used for long term intravenous therapy. The nurse donned gloves but no gown during the procedure and did not change gloves after obtaining items from the bedside table. 2. Nursing Assistant #2 and Nursing Assistant # 4 provided turning and repositioning for a resident on EBP due to a gastrostomy tube and a wound to the right upper chest that was positive for MRSA (methicillin resistant staphylococcus aureus) without donning gowns or gloves. [...]
Inspectors wroteBased on observations, resident and staff interviews the facility 1a) failed to repair torn floor linoleum in resident rooms (513 and 515), 1b) failed to remove the black greenish substance from the commode base caulking in resident rooms (511, 513, 515, 606, and 608), 1c) failed to repair a broken free standing clothes cabinet doors in resident rooms (510, 513, and 608), 1d) failed to repair leaking commode bases in resident rooms (506, 511, 513, 515, 608, 612, and 615), 1e) failed to replace broken or missing bathroom door threshold strip in resident rooms (500, 510, 612, 613, and 615), 1f) failed to replace broken or missing toilet paper dispensers in resident rooms (612), 1g) failed to repair resident's overhead lights that were either non-functioning, missing a light cover, or had broken light covers in rooms (515 and 601), 1h) failed to replace broken window blinds in resident [...]
Inspectors wroteBased on record review and staff interviews, the facility failed to code the Minimum Data Set (MDS) assessments accurately in the areas of Hospice services, respiratory care, nutrition and weight loss, unnecessary medications, and communication and sensory for 5 of 35 residents whose MDS assessments were reviewed (Residents #19, #47, #35, #17 and # 1).
Inspectors wroteBased on record review and staff, Registered Dietician (RD) and Physician Assistant (PA) interviews, the facility failed to 1.) obtain and record accurate weights per physician order and verify the accuracy of a resident with a significant change in weight (Resident #47), and 2.) obtain weekly weights according to the physicians order and provide nutritional supplements for a resident with weight loss (Resident #81). This occurred for 2 of 2 residents reviewed for nutrition (Resident # 47 and Resident # 81).
Inspectors wroteBased on observations, record review, staff and Physician Assistant interviews the facility failed to discontinue an order for the antibiotic Clindamycin and an opioid medication Oxycodone. This resulted in the resident receiving 16 additional doses of the Clindamycin and 15 additional doses of the Oxycodone. This occurred for 1 of 5 residents reviewed for unnecessary medications (Resident #401).
Inspectors wroteBased on record review, staff, Pharmacy Consultant, and the Physician Assistant interviews the facility failed to: 1a) administer an as needed antihypertensive medication as prescribed by the physician for blood pressure greater than 160 millimeters of mercury (mm Hg) resulting in 2 missed doses (Resident #3), and 1b) failed to check a blood pressure prior to administering an antihypertensive medication with parameters to hold the medication if systolic (the top number of a blood pressure reading that measures the pressure in the arteries when the heart beats) blood pressure was less than 100 (Resident #3), and 2) failed to check a resident's blood pressure prior to administering a scheduled nitrate medication used to treat angina (chest pain) with parameters to hold the medication if systolic blood pressure was less than 100 (Resident #10), and 3.) administer the full course of the [...]
Inspectors wroteBased on observations and staff interviews, the facility failed to air dry kitchenware before stacking them in storage and failed to ensure refrigerated meat items stored for use in the reach-in refrigerator for resident sandwiches were dated and sealed. These practices had the potential to affect food quality.
Inspectors wroteBased on observations, record review and resident, Physician, Physician Assistant, and staff interviews, the facility's Quality Assurance and Performance Improvement Program (QAPI) failed to maintain implemented procedures and monitor interventions that the committee put into place following the recertification and complaint investigation surveys of 11/19/21 and 1/20/23 and the complaint investigation surveys of 4/21/22, 11/8/22, and 11/20/23. This was for 6 recited deficiencies on the current recertification and complaint investigation survey of 5/2/24 in the areas of: safe, clean, comfortable, and homelike environment (584), resident assessments (F641), bowel/bladder incontinence, catheter care, urinary tract infections (F690), posting of accurate nurse staffing information (F732), medication error rate of 5% or more (759), and significant medication errors (760). [...]
Inspectors wroteBased on observations, record review and staff interviews, the facility failed to use a clean washcloth and clean water to provide catheter care for 1 of 1 resident reviewed for an indwelling urinary catheter (Resident #61).
Inspectors wroteBased on record review, observation, and staff interviews, the facility failed to store the plastic plunger and plastic syringe used for the administration of water and medications separated resulting in the potential for bacterial growth for 1 of 2 residents (Resident #47) reviewed for feeding tube.
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to maintain a medication error rate of less than 5%. There were 3 medication errors observed out of 25 opportunities which resulted in a medication error rate of 12%. This occurred for 2 of 3 residents reviewed during a medication pass observation. (Resident #401, #84).
Inspectors wroteBased on record review and staff interviews, the facility failed to post accurate nurse staffing information for 18 of 106 days reviewed (October 1, 2023 through April 30, 2024) and failed to complete a Daily Staffing Form on one day (12/25/23) for staffing.
Inspectors wroteBased on record review and staff interviews, the facility failed to provide written notification of discharge or transfer to the resident and their Responsible Party (RP) of the reason for discharge to the hospital for 1 of 1 sampled resident (Resident #102) reviewed for hospitalization.
Inspectors wroteBased on observations, record review, staff, Physician Assistant, Physician, Emergency Medical Service Responder, Adult Day Care staff nurse, and Pharmacist Consultant interviews, the facility failed to prevent a significant medication error when Medication Aide #1 administered Resident #1 medications prescribed to Resident #3 to include Clonazepam (a medication to treat anxiety classified as benzodiazepine) 1 milligram (mg) and Buprenorphine HCI-Naloxone (a medication to treat opioid addiction) 8mg/2 mg causing Resident #1 to become unresponsive. [...]
Inspectors wroteBased on observations and staff interviews the facility failed to record an open date on insulin pens, failed to discard an expired insulin pen and inhalers and to refrigerate an unopened insulin, and failed to store medications safely when a medication cup filled with an over the counter stock medication was stored on the top shelf of the medication cart and multiple loose pills were noted in 4 of 4 medications cart observed for medication storage for the 400, 500, 300, and 100/200 hall medications carts.
Inspectors wroteBased on observations, record review and staff interviews, the facility's Quality Assurance and Performance Improvement Program (QAPI) failed to maintain implemented procedures and monitor interventions that the committee put into place following a complaint investigation on [DATE] and a recertification, follow up, and complaint investigation on [DATE]. This was for 2 deficiencies that were originally cited in the areas of significant medication errors and medication storage and were subsequently recited on the current complaint investigation on [DATE]. The continued failure during 3 surveys of record shows a pattern of the facility's inability to sustain an effective Quality Assurance Program.
8 fire safety citations on file: 3 on May 15, 2025, 3 on May 2, 2024, 2 on January 20, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| November 20, 2023 | Fine | $27,378 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.83 | 3.85 | 3.86 |
| Registered nurses | 0.39 | 0.62 | 0.69 |
| All nursing staff on weekends | 2.44 | 3.42 | 3.42 |
| Nurse aides | 1.76 | ||
| Licensed practical nurses | 0.68 | ||
| Nursing staff turnover (share who left in a year) | 52.3% | 49.0% | 45.8% |
| Registered nurse turnover | 46.2% | 45.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.99 on weekdays and 2.44 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.45 in April to June 2025 to 2.83 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.83 | 0.39 | 2.99 | 2.44 | 0.0% | 0 of 90 | 106 |
| Oct to Dec 2025 | 3.18 | 0.50 | 3.33 | 2.80 | 0.0% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.41 | 0.62 | 3.62 | 2.89 | 0.0% | 0 of 92 | 87 |
| Apr to Jun 2025 | 3.45 | 0.76 | 3.68 | 2.88 | 0.0% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.3 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.5 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.7 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.2 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.4 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.1 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.3 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for August Healthcare at Wilmington's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (49.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
49.9% this home
No different from the national rate
US median of homes 51.5% · North Carolina: 93 better, 25 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 92 eligible stays.
9.4% this home
No different from the national rate
US median of homes 10.7% · North Carolina: 1 better, 4 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 92 eligible stays.
8.1% this home
No different from the national rate
US median of homes 7.1% · North Carolina: 1 better, 3 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 61 eligible stays.
69.8% this home
Median of homes: North Carolina54.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 53 residents counted.
1.1% this home
Median of homes: North Carolina0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 88 residents counted.
1.1% this home
Median of homes: North Carolina2.5% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 88 residents counted.
94.7% this home
Median of homes: North Carolina97.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 38 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: WILMINGTON NC OPCO LLC. CMS links this home to August Healthcare, a group of 6 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Cohen, Itamar | Indirect ownership interest | Individual | 01/01/2025 | |
| Cross River Bank | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Locust Point Private Credit Fund III LP | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Augustnc Holdco LLC | Operational/managerial control | Organization | 01/01/2025 | |
| Cohen, Itamar | Operational/managerial control | Individual | 01/01/2025 | |
| Griggs, Debra | Operational/managerial control | Individual | 01/01/2025 | |
| Rudyk, Mary | Operational/managerial control | Individual | 01/01/2025 | |
| Hyman, Rachel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2025 | |
| Hyman, Simcha | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/16/2025 | |
| Schonfeld, Akiva | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/19/2025 | |
| Zanziper, Natalie | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2025 | |
| August Nc5 Propco Holdco II LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Hc Family Trust | Adp of the SNF | Organization | 01/01/2025 | |
| Jjh Family Revocable Trust | Adp of the SNF | Organization | 01/01/2025 | |
| Nc SNF Propco Holdings II LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Wilmington Propco LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Zanziper Family Trust | Adp of the SNF | Organization | 01/01/2025 | |
| Griggs, Debra | Adp of the SNF | Individual | 03/11/2025 | |
| Rudyk, Mary | Adp of the SNF | Individual | 03/11/2025 | |
| Zanziper, Naftali | Adp of the SNF | Individual | 01/01/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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