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Home / New Mexico / Albuquerque

Bear Canyon Rehabilitation Center

5123 Juan Tabo Boulevard Ne, Albuquerque, NM 87111 · Bernalillo County · (505) 292-3333

178 certified beds, about 130 residents a day · For profit - Corporation · Medicare and Medicaid since 2013

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 325125 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 10, 2025, inspectors cited 7 health deficiencies (the New Mexico average is 17.9, the national average 9.2).

Of 71 health citations since August 2022, 5 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).

CMS lists 5 fines totaling $167,434 in the last three years; the largest was $98,550, and the latest is dated February 10, 2025.

Nurses and nurse aides worked 3.69 hours per resident per day, against 3.54 across New Mexico and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.

70.3% of nursing staff left within the year CMS measured (New Mexico average 53.3%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 71 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
2K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
33D
26E
7F
Potential for minimal harm
0A
0B
0C
July 30, 2026Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has August 28, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to submit the required incident summary report and five-day follow-up investigation results to the State Agency for 1 (R #2) of 1 (R #2) resident reviewed for a fall with injury. If the facility does not submit the incident summary report and the summary of the facility's investigation to the State Agency within the required timeframe, the State Agency is unable to appropriately review the allegation for further investigation.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has August 28, 2026
    Inspectors wroteBased on record review and interview, the facility failed to maintain complete and accurate clinical records for 1 (R #2) of 1 (R #2) resident reviewed, when the facility failed to document required neurological assessments (a physical examination to identify signs of disorders affecting your brain, spinal cord and nerves) after R #2 experienced an unwitnessed fall. This deficient practice is likely to result in staff not having the information they need to provide competent, comprehensive care and services to residents.
June 26, 2026Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observation and interviews, the facility failed to provide a safe and homelike environment for all residents on the 600 unit by not maintaining the hallway, including preventing a chair and table from being placed against the handrail and staff storing personal belongings on the chair and table. If the facility fails to maintain a safe and homelike environment, then residents are likely to feel uncomfortable, and existing health issues could worsen.
  2. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observation and interviews, the facility failed to safeguard clinical record information by leaving Private Health Information (PHI) regarding residents of the 600-nursing unit, where unauthorized people had ability to access it. If the resident's clinical information is not sufficiently safe guarded, resident's PHI is likely to be viewed by unauthorized residents, visitors, and staff.
May 8, 2026Complaint inspection · 1 citation
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 16, 2026
    Inspectors wroteBased on observations, record review, and interviews, the facility failed to ensure residents were treated with dignity and respect for 2 (R #9 and R #17) of 2 (R #9 and R #17) residents reviewed for resident dignity, when staff failed to:Refrain from using personal cell phones while feeding R #9, who required assistance with eating. Ensure R #17's bed linens were clean and free from urine stains. This deficient practice is likely to result in residents feeling unimportant to facility staff and may increase the risk of choking and infection.
December 18, 2025Complaint inspection · 2 citations
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 28, 2026
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure call lights were accessible and within reach for residents at risk for falls and injury. This failure occurred for 3 (R #3, R #4, and R #5) of 3 (R #3, R #4, and R #5) reviewed and created the potential for accidents, delayed response to resident needs, and injury.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 28, 2026
    Inspectors wroteBased on record review, observation and interview, the facility failed to ensure medications were stored securely when a medication cart remained unlocked and unattended on the 500 Hall. This failure created the potential for unauthorized access to medications, including controlled substances, for 1 of 1 medication carts observed.
July 30, 2025Complaint inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on a record review and interviews, the facility failed to update physician's orders for 1 (R #1) of 1 (R #1) resident who received supplemental oxygen, when the resident required a greater oxygen flow rate. If staff fail to update the physician's orders, then the resident may not receive the services for optimum health.
April 17, 2025Complaint inspection · 1 citation
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for showering for 1 (R #1) of 1 (R #1) residents reviewed for ADL care. This deficient practice could likely to affect the dignity and health of the residents.
April 3, 2025Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation and interviews, the facility failed to maintain proper infection prevention practices, when staff did not assure: -Cats in the Memory Care Unit were not defecating (discharging feces [bodily waste discharged through the anus] from the body) in the resident's room. -Cats not having trimmed or nail covers. These deficient practices could likely result in the spread of infectious agents (viruses and bacteria) to the residents.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure the facility was free of accident hazards for 19 (R #1-19) of 19 (R #1-19) when the facility failed to ensure no sprinkler above the ground courtyard area could cause a trip hazard. This deficient practice could likely results in a resident falling, putting them at serious risk of adverse outcomes.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain proper infection prevention measures by having: - The oxygen cannula (a medical device that provides supplemental oxygen) on the ground. -Unbagged oxygen cannula wrapped around back wheelchair handle. Failure to adhere to an infection control program could likely spread infections and illness to all residents of the memory care unit.
February 10, 2025Standard inspection · 11 citations
  1. K
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) March 10, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 (R #42) of 3 (R #31, #42 and #58) residents when they failed to monitor R #42 for signs and symptoms of stroke and to treat R #42 with blood thinning medication as ordered. This deficient practice is likely to result in residents experiencing worsened conditions or death.
  2. K
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) March 10, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on record review and interview, the facility failed to administer clopidogrel (blood thinning medication used to prevent heart attacks and strokes in persons with heart disease, recent stroke, or blood circulation disease) as ordered by the physician for 1 (R #42) of 3 (R #31, #42 and #58) residents reviewed for medications. This deficient practice is likely to result in a resident failing to obtain maximum wellness or suffer prolonged illness.
  3. E
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure Certified Nurse Aides (CNAs) received the required in-service training of at least 12 hours per year for 4 (CNAs #4, #5, #6, and #7) of 5 (CNAs #3, #4, #5, #6, and #7) CNAs randomly reviewed for required in-service training. This deficient practice is likely to result in the nurses aides not receiving the necessary training to meet the care needs of the residents.
  4. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents or their guardians were aware of what medications they received and understood the reasons, risks, and benefits of the medications for 1 (R #70) of 3 (R #31, R #58 and R #70) residents reviewed for unnecessary medications. If the residents or their guardians are not informed of the risks and benefits of the medication, they are not able to make informed decisions.
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the resident's current advance directive (a document which provides an individual's wishes for emergency and lifesaving care) was properly documented for 1 (R #16) of 1 (R #16) resident reviewed for advance directives. This deficient practice is likely to cause confusion and delay potentially lifesaving procedures.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on record review and interview, the facility failed to ensure accuracy of the Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) for 1(R #42) of 3 (R #31, R #42 and R #58) residents reviewed for accuracy of assessments. If the MDS assessment is inaccurate, then residents are likely to not receive the services they need.
  7. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on record review and interview, the facility failed to create an accurate Baseline Care Plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) for 1 (R #42) of 3 (R #31, R #42 and R #58) residents reviewed for Baseline Care Plans. This deficient practice could likely result in a decline in the residents' health due to staff not being aware of the residents' needs and residents not able to attain or maintain their highest practical level of well-being.
  8. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to complete staff competencies for 2 (Certified Nursing Assistants (CNA) #6, and CNA #7) of 5 (CNA #4, CNA #5, CNA #6, CNA #7, and CNA #8) CNAs sampled for annual training. This deficient practice could likely result in staff being undertrained and providing inadequate care.
  9. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the resident's medication regimen was free from unnecessary medications for 1 (R #104) of 1 (R #104) residents, when the attending physician: - Did not provide clinical basis when he disagreed with the facility's pharmacist consultant's recommendation on R #104's Medication Regimen Review (MMR), - Did not document in R #104's medical record the action he took to address the recommended medication dose reduction. This deficient practice is likely to cause R #104's medication regimen to not be properly evaluated resulting in a possible over medication.
  10. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the resident medication regimen was free from unnecessary medications for 1 (R #104) of 1 (R #104) resident, when R #104's hospice physician ordered an as needed (PRN) antipsychotic (a class of drugs that treat psychotic symptoms and disorders) medication without a 14 day stop date. This deficient practice is likely to cause R #104's medication regimen to not be properly evaluated and result in a possible over medication.
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure nurses and Certified Medication Aids (CMAs) dated opened insulin glargine (a medication prescribed to help the body turn food into energy and manage blood sugar levels) pens and discarded glargine pens within 28 days of opening for 1 (R #19) of 1 (R #19) resident and to ensure medication carts were locked when unattended. These deficient practices are likely to result in R #19 receiving medications that are less effective or expired and is likely to negatively impact the health of residents on the 200 unit if they were to ingest (swallow) medications not intended for them. The findings for medication storage are: A. Record review of R #19's physician orders, dated 02/04/25, revealed R #19 received insulin glargine. B. [...]
December 10, 2024Complaint inspection · 1 citation
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2025
    Inspectors wroteBased on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, and eating) assistance for baths and showers for 1 (R #1) of 1 (R #1) residents reviewed for ADL care. This deficient practice is likely to negatively affect the dignity and health of the residents.
October 10, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview the facility failed to provide quality of care for 1 (R #5) of 3 (R #5, 6, and 7) residents reviewed when they failed to: 1. Identify a change in condition for seven days, 2. Notify the Physician and Power of Attorney (POA; someone to make decisions for you when you are no longer to make them) of the decline, 3. Assess for the cause of the decline and provide treatment, 4. Send the resident to the hospital and waited 15 hours after the request by the POA. This deficient practice likely resulted in further decline for R #5 and a delay in providing life saving treatment.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to notify the family member/Power of Attorney (POA; a power of attorney grants, in writing, a particular agent the power to make healthcare decisions on another's behalf) for 1 (R #5) of 3 (R #5, #6 and #7) residents when a resident began to decline, consistently refuse medications, and was not eating or drinking. If the facility is not notifying the resident's POA when the resident has a change of condition, then the POA is unable to make decisions related to treatment and advocate for the resident's care.
January 25, 2024Complaint inspection · 1 citation
  1. J
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 22, 2024
    Inspectors wroteBased on record review and interview, the facility failed to: 1. Provide oversight of shower sheets to identify wounds, 2. Accurately document new skin impairments on Skin Checks, 3. Update and implement new preventative measures, treatment, and orders when new skin impairments were identified for 1 (R #1) of 3 (R #1, 2, and 3) residents reviewed for pressure wound injuries. This deficient practice could like result in new pressure injuries, pain, or significant decline in health status.
January 16, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 8, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed to provide adequate supervision for 1 (R #1) of 3 (R #1-3) residents reviewed for elopement (when a resident leaves the facility without the knowledge of the staff) risk when R #1 was not adequately assessed for risk for elopement. If the facility fails to properly assess and supervise residents then serious injury is likely to occur.
December 22, 2023Complaint inspection · 3 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 26, 2024
    Inspectors wroteBased on interview, observation, and record review, the facility failed to develop a comprehensive care plan for 2 (R #3 and R #6) of 4 (R #3, #5, #6, and #7) residents sampled for Foley catheters (a flexible tube inserted into the bladder and anchored by a balloon to allow the free flow of urine into an attached bag). This deficient practice could likely result in residents not receiving the care they need for maintaining good catheter care.
  2. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 26, 2024
    Inspectors wroteBased on record review and interview, the facility failed to meet professional standards of quality by not maintaining accurate weights for 3 (R #3, #6 and #9) of 3 (R #3, #6 and #9) residents sampled for feeding tubes (medical device used to provide nutrition) and nutrition. This deficient practice could likely result in resident nutrition or urinary retention not to be accurately assessed, causing a potential in unidentified medical issues or weight gain or weight loss.
  3. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 26, 2024
    Inspectors wroteBased on observation, record review, and interview the facility failed provide quality care for Foley Catheters (a flexible tube inserted into the bladder and anchored by a balloon to allow the free flow of urine into an attached bag) for 3 (R #3, #6, and #7) of 4 (R #3, #5, #6, and #7) residents by not: 1. Monitoring for urinary outputs for R #3 to be able to identify urinary retention. 2. Emptying the catheter bag timely for R #6. 3. Not ensuring that a Foley catheter was hung in the right position so that urine could drain freely when R #7 was placed in his wheelchair. These deficient practices could likely result in a resident's catheter backing up and causing a (UTI) urinary tract infections (an infection in any part of the urinary system), and other disease; [...]
October 13, 2023Standard inspection, Complaint inspection · 22 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide the required supervision for 1 (R #74) of 3 (R # 9, 74, and 78) residents reviewed when R #74 ate food from another resident's plate that was not within his ordered diet texture. This deficient practice could likely result in R #74 choking, needing to have the Heimlich maneuver (procedure for dislodging an obstruction from a person's windpipe) performed on him, be resuscitated (revived from unconsciousness), suctioned (removal of food) and could potentially cause death if this resident is not closely monitored by staff.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to provide sufficient nursing staff to: 1. Assist residents in getting dressed to go eat in the dining room; 2. Assist residents to shower and; 3. Provide formal/structured restorative nursing services. These deficient practices may affect all 140 residents listed on the census that was provided by the facility on 10/04/23 as it could likely result in 1. Residents feeling frustrated as they cannot honor their preference of eating in the dining room; 2. Residents feeling uncomfortable as they cannot bath on a regular basis; and 3. Residents experiencing poor quality of life due to not receiving restorative needs/services and having to wait for care while restorative services were being provided to others.
  3. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observations and interviews the facility failed to: 1. Ensure that opened and accessed (has been opened and used) insulin flex pens were dated as to when they were initially opened by nursing staff. 2. Ensure that expired medications were not stored with unexpired medications. 3. Ensure that expired supplies were not stored with unexpired supplies in the storage room. 4. Document the daily medication refrigerator internal temperatures and daily medication storage room temperatures. These deficient practices are likely to result in 144 residents that were identified on the census list provided by the Centers Executive Director (CNE) on 10/04/23, to receive expired or improperly temperature-controlled medications that have either lost their potency, or effectiveness.
  4. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation and interview, the facility failed to: 1. Discard fresh produce that was older than seven (7) days; 2. Document a date on prepared food; 3. Place a splash guard on the bottom shelf of a wire rack; 4. Measure the temperature of prepped food before serving. These deficient practices have the potential to affect all 144 residents listed on the census that was provided by the facility on 10/04/23. This deficient practice could likely lead to a forborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in residents if food and equipment are not being stored properly.
  5. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to maintain proper infection prevention measures by: 1. Performing hand hygiene between residents. This deficient practice could likely result in the spread of infectious agents (viruses and bacteria) between the residents all 144 as produced on 10/04/23 by the Center Executive Director, and/or staff.
  6. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on interview, the facility failed to ensure staff implemented a comprehensive antibiotic stewardship program (The effort to measure and improve how antibiotics are prescribed by clinicians and used by patients. Improving antibiotic prescribing and use is critical to effectively treat infections, protect patients from harms caused by unnecessary antibiotic use, and combat antibiotic resistance). This deficient practice has the potential to affect all of the 144 residents identified on the census provided by the Executive Director (ED) on 10/04/23, and who might be placed on antibiotics, which could result in the inappropriate use of antibiotics and can lead to resistance of a multi-drug resistant organism.
  7. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on interview the facility failed to have a qualified, trained, or Certified Infection Preventionist. This deficient practice could likely to affect all 144 residents identified on the census provided by the Director of Nursing (DON) on 10/04/23. This deficient practice could likely result in residents being at greater risk of infectious disease.
  8. E
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation, record review and interview, the facility failed to have the Interdisciplinary Team (IDT consists of a team professionals of various roles within the facility who review and determine resident needs and abilities) determine if residents could self-administer medication for 3 (R #15, R #43 and R #87) of 3 (R #15, R #43 and R #87) residents reviewed. If the facility is not assessing the residents to determine if a resident is capable of self-administering medications, then this deficient practice is likely to result in residents self-administering medications inappropriately and or incorrectly, likely causing harm.
  9. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to promote resident self determination through support of resident choice for 9 (R #s 2, 3, 20, 58, 85, 86, 94, 98, and 139) of 9 (R #s 2, 3, 20, 58, 85, 86, 94, 98, and 139) residents reviewed for preferences as indicated by: 1. Not having the dining room open for all three meals and 2. Not allowing a family member/Power of Attorney (POA) to make decisions about her husbands care. These deficient practices have the potential to affect residents who want to eat in the dining room and didn't allow the family member/POA to make decisions about her loved ones care.
  10. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on record review and interview, the facility failed to: 1. Update the EHR (Electronic Health Record) to match MOST forms (Medical Orders for Scope of Treatment- a type of advanced directive that indicates what type of care an individual would like to receive in the event that their heart stops beating) and; 2. Obtain an advanced directive (a written document indicating end-of-life preferences that are to be referred to if the individual becomes incapacitated (unable to make decisions on their own) for 6 (R #'s 13, 15, 27, 32, 39, and 242) of 6 (R #'s 13, 15, 27, 32, 39, and 242) residents reviewed for advanced directives. These deficient practices could likely result in a resident's wishes not being honored. Findings for R #13 A. [...]
  11. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to develop an accurate and implement a comprehensive person-centered care plan for 4 (R #15, R #74, R #114, R #242) of 4 (R #15, R #74, R #114, R #242) residents reviewed for Comprehensive Care Plans. Failure to develop a person-centered care plan could likely result in staff's failure to understand the needs, preferences, and treatments for residents to achieve their highest level of well-being.
  12. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to provide care plan meetings on a quarterly basis for 2 (R #39 and R #85) of 2 (R #39 and R #85) residents reviewed for care plan meetings. This deficient practice could likely result in the lack of input from a resident regarding their care interventions and preferences.
  13. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to meet professional standards of care for 2 (R #15 and R #118) of 3 (R #15 and R #118) residents reviewed for respiratory care by: 1. Not properly dating the oxygen tubing and not dating the humidifier bottle (bottle of water that provides water to the oxygen to prevent the air from being too dry) for residents; These deficient practices could likely lead to respiratory infections by the oxygen tubing becoming clogged due to condensation (process where water vapor becomes liquid) or becoming dirty leading to the reduced flow of oxygen.
  14. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to inquire about daily meal preferences for 6 (R #'s 2, 18, 26, 32, 68, and 85) of 6 (R #'s 2, 18, 26, 32, 68, and 85) residents reviewed for meal satisfaction. This deficient practice could likely result in residents feeling frustrated as they cannot make their own choice about their meal preference for the day.
  15. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 13, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure for 1 (R #104) of 1 (R #104) resident reviewed for dignity was not shaved as frequently as R #104 would like. This deficient practice could likely have caused the resident to not maintain her shaving preference.
  16. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview the facility failed to notify facility management (Center Executive Director (CED) and Director of Nursing (DON)), the facility physician, and the representative/Power of Attorney (POA) of a resident not returning to the facility after not returning from an offsite visit for 1 (R #141) of 1 (R #141) resident looked at for discharge. This deficient practice resulted in R #141 being discharged Aganist Medical Advice (AMA) with no information or follow up from the facility.
  17. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation and interview, the facility failed to provide a safe, functional, and comfortable environment for 1 (R #118) of 1 (R #118) resident, as identified by the facility census provided by the Administrator on 10/04/23, by failing to maintain and repair a curtain railing system (a metal rail that is attached to the ceiling and allows a curtain give a patient privacy). This deficient practice is likely to affect their safety and psychosocial well being.
  18. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to provide an ongoing activity program to meet the resident's interests and support residents' psychosocial well-being for 1 (R #68) of 1 (R #68) resident reviewed for activities and during random observation. If the facility is not providing engaging activities to residents, then residents are at risk of boredom, depression, and decrease in actitivies that are important.
  19. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to provide quality care for 1 (R #6) of 1 (R #6) resident due to the facility not fixing or replacing the resident's wheelchair. This deficient practice could likely result in the resident not getting out of bed per her preference.
  20. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to effectively manage pain for 1 (R #87) of 1 (R #87) residents reviewed for pain by not assessing for pain and providing pain treatment. This deficient practice could likely result in R #87 experiencing a significant (long) period of pain without sufficient relief for pain.
  21. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure that residents have the right to make treatment decisions based on their individuals needs and understanding for 2 (R #35 and R # 87) of 2 (R #35 and R #87) residents reviewed. This deficient practice could likely result in residents feeling anxious and unsupported and not receiving the treatment and services they need to attain or maintain their highest practicable physical, mental, and psychosocial (the minds ability to adjust and relate the body to its social environment) well-being.
  22. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 14, 2023
    Inspectors wroteBased on record review and interview, the facility failed to: 1. Administer medications as ordered by a physician and; 2. Notify the physician when a medication was not administered. This deficient practice was found to affect 1 (R #85) of 1 (R #85) resident reviewed for medication administration. This deficient practice could likely result in residents not feeling well due to the absence of a regularly administered medication. A. Record review of New Mexico complaint #69179, dated 09/07/23, revealed . they keep running out of her [R #85] meds [medications]. She goes two (2) or three (3) days without because they don't order. One is a blood thinner and the other is for cholesterol B. [...]
August 5, 2022Standard inspection · 18 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation and interview, the facility failed to store and serve food under sanitary conditions by not ensuring: 1. Food items stored in facilities refrigerators were labeled and dated, 2. Expired foods were disposed of, 3. Personal items and Personal Protective Equipment (PPE) were kept separate from food preparation, utensil and dining ware storage areas, and 4. Steeping tea was covered, labeled, and dated. These deficient practices are likely to affect all 118 residents, identified on Resident Census provided by the Center Executive Director on 07/27/22, residing at the home and could likely cause foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to.
  2. E
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that a resident was getting in and out of bed according to his preferences for 1 (R #113) of 1 (R #113) resident reviewed for choices. This deficient practice has the potential to prevent residents from attending social and religious activities, maintaining personal hygiene and skin health per their personal preference and could likely result in residents to suffer a decline in their social interactions, enjoying activities, decline in self-esteem and an increase of feelings of helplessness and depression.
  3. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on record review and interview, the facility failed to revise the care plans for 2 (R #33 and 39) of 4 (R #33, 39, 66, and 105 ) residents reviewed for complete care plans. This deficient practice could likely result in the care plan not reflecting the resident's current goals and care needs and the facility not providing the appropriate care and treatment to ensure the resident gains or maintains their highest practicable level of well-being.
  4. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on interview, observation, and record review the facility failed to provide for all the needed hygiene and grooming for 3 (R #'s 33, 86, and 113) of 3 ( R #'s 33, 86, and 113) residents noted to have unclean hair, skin, teeth or overly long finger/toe nails. This deficient practice may likely lead to residents affected feeling uncomfortable as well as put them at increased risk for failing to maintain their optimal levels of well being.
  5. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on record review, observation, and interview the facility failed to ensure treatment or services that met that resident's needs in accordance with accepted professional standards for 4 (R #'s 39, 97, 105 and 118) of 4 (R #'s 39, 97, 105 and 118) residents by: 1. The Hospice company lack of communication and documentation to the facility for R #97 2. Not administering timely and documenting accurately medications and nutritional feedings prescribed for R #118. 3. Providing oxygen therapy for residents with no order for the oxygen supplementation as well as failing to change the oxygen tubing and humidifier bottles timely for R #'s 39 and 105. These deficient practices may likely result in residents affected failing to achieve their highest practicable level of well-being.
  6. E
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain a process that would allow residents to receive outside appointments timely for 2 (R #'s 8 and 61) of 2 (R #'s 8 and 61) residents who revealed they needed vision services. This deficient practices may likely result in residents not receiving the specialized medical attention needed to address deficits in visual abilities and in failure to maintain or achieve their highest practicable level of well being.
  7. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on record review and interview, the facility failed to monitor and treat pressure ulcers (areas of damaged skin caused by pressure, shear or friction) for 1 (R #121) of 4 (R #s 61, 65, 66, and 121) residents reviewed for pressure ulcers. This deficient practice caused a delay in wound care treatment and could likely have contributed to resident being discharged to the hospital with a possible infection.
  8. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that resident's received restorative [a nursing service that often follows rehabilitation services in nursing homes with the goal to maximize function and prevent functional decline in residents dependent on others for certain actions] treatment and services to optimize their well-being for 3 (R #'s 33, 61 and 86) of 5 (R #'s 33, 39, 61, 86 and 118) residents reviewed for restorative services by failing to provide: 1. Assistance to ambulate [walk] for R #61 2. Range of motion for dependent residents for R #'s 33 and 86. This deficient practice may likely result in decreased mobility or a decrease in the function in joints that can cause a loss of independence and sometimes pain for any resident affected.
  9. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain a hazard free environment for 3 (R #'s 26, 72, and 89) of 3 (R #'s 26, 72 and 89) residents reviewed for: 1. Placement of fall mat when R #'s 26 and 72 are out of bed, and 2. Resident positioning in bed and bed height for R #89. These deficient practices could likely result in an increased risk for an avoidable fall
  10. E
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation and interview the facility failed to provide all care needed to prevent complications with use of Gastrostomy tubes [G-tube, tube through the abdomen wall and into the stomach used for people who cannot swallow safely] for 2 (R #'s 86 and 118) of 3 (R #'s 39, 86 and 118) residents by: 1. Not flushing the G-tube with water to clear contents when nutritional supplement discontinued for multiple hours for 2 (R #'s 86 and 118) 2. Flushing the G-tube with more water than ordered for 1 (R #86) which may likely result in an overfilled stomach and regurgitation [stomach contents being brought back up to the mouth]. These failed practices may likely result in clogged/obstructed gastrostomy tube or resident inhalation [breathing in] of stomach contents into the lungs which can cause Pneumonia [an infection in the lung] .
  11. E
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    F712 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on interview and record review, the facility failed to maintain a process that would allow each resident the opportunity to have a physician visit for 3 (R #'s 2, 15, and 57) of 3 (R #'s 2, 15, and 57) residents reviewed for frequency of physician visits. This deficient practice could likely result in an undiagnosed illness or an unaddress concerns.
  12. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the medication error rate did not exceed 5% by failing to: 1. Give correct medication to R #118 2. Give a short acting muscle relaxant timely to R #118 for 1 (R #118) of 8 (R #'s 36, 39, 86, 103, 110, 118, 220, and 221] residents reviewed for medication administration. This resulted in two errors out of 27 opportunities for error and an error rate of 7.41%. If medications are not administered as ordered, residents are likely to experience an exacerbation [sudden worsening] of symptoms that the medication was ordered for to prevent, relieve, or decrease symptoms.
  13. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adhere to a process that would allow residents the ability to communicate for 1 [R #8] of 3 [R #'s 2, 8, and 80] residents reviewed for call light accessibility. This deficient practice could likely result in residents not receiving the help they need or developing feelings of frustration.
  14. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on record review, observation, and interview the facility failed to ensure a resident was treated with respect and dignity for 1 (R #118) of 1 (R #118) resident reviewed for dignity by not dressing a resident daily. This deficient practice could likely result in the resident becoming depressed, anxious, feeling of hopelessness and lacking self-worth.
  15. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on interview and record review the facility failed to document in the resident record for 1 (R #120) of 1 (R #120) residents reviewed for available pertinent information about their discharge. This deficient practice could likely cause an unsafe discharge to the resident due to a lack of information or documentation on where the resident discharged to.
  16. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on record review and interview, the facility failed to develop a baseline care plan within 48 hours that would provide information about the residents care and needs upon admission for 1 (R #121) of 2 (R #'s 112 and 121) residents reviewed for baseline care plans. This deficient practice could likely result in needed care not being delivered and any resident affected failing to achieve or maintain their highest level of well-being.
  17. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on interview and record review, the facility failed to change the urine collection bag as required for 1 (R #37) of 1 (R #37) resident reviewed for incontinence care was noted to be incontinent of urine [the involuntary loss of urine] and required the use of a urine catheter (a thin, sterile tube inserted into the bladder to drain urine-the urine drains through the catheter tube into a bag, which is emptied when full). This deficient practice may likely result in a resident being at increased risk for Urinary Tract Infection (UTI), avoiding social situations, having feelings of embarrassment, shame, and frustration.
  18. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 5, 2022
    Inspectors wroteBased on interview and record review the facility failed to follow through with a needed dental appointment for 1 (R #13) of 1 ( R #13) resident reviewed for dental care. This deficient practice could cause residents to avoid eating causing weight loss and could also cause untreated dental issues to become infected causing further complications with the residents health.

Fire safety inspections

11 fire safety citations on file: 2 on February 10, 2025, 6 on October 13, 2023, 3 on August 5, 2022.

Every fire safety citation11 citations
  1. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 10, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · February 10, 2025 · Corrected (the home has a date of correction)
  3. F
    Address patient/client population and determine types of services needed.
    E 7 · October 13, 2023 · Corrected (the home has a date of correction)
  4. E
    Meet other general requirements.
    K 100 · October 13, 2023 · Corrected (the home has a date of correction)
  5. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 13, 2023 · Corrected (the home has a date of correction)
  6. E
    Meet fire sprinkler requirement for tall buildings.
    K 400 · October 13, 2023 · Corrected (the home has a date of correction)
  7. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 13, 2023 · Corrected (the home has a date of correction)
  8. E
    Meet requirements for the use of electrical equipment.
    K 919 · October 13, 2023 · Corrected (the home has a date of correction)
  9. E
    Install corridor and hallway doors that block smoke.
    K 363 · August 5, 2022 · Corrected (the home has a date of correction)
  10. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 5, 2022 · Corrected (the home has a date of correction)
  11. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · August 5, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 10, 2025Fine $39,507
October 10, 2024Fine $14,269
December 22, 2023Fine $98,550
October 30, 2023Fine $3,145
October 13, 2023Fine $11,963

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew MexicoUnited States
All nursing staff (RN, LPN and aides)3.693.543.86
Registered nurses0.470.630.69
All nursing staff on weekends3.233.103.42
Nurse aides2.12
Licensed practical nurses1.09
Nursing staff turnover (share who left in a year)70.3%53.3%45.8%
Registered nurse turnover76.2%53.6%42.9%
Administrators who left1

CMS expects 3.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.87 on weekdays and 3.23 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 37.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.21 in April to June 2025 to 3.69 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.690.473.873.23 37.5%0 of 90130
Oct to Dec 20253.610.343.783.19 36.4%0 of 92124
Jul to Sep 20253.320.443.452.97 18.8%0 of 92117
Apr to Jun 20253.210.543.382.78 16.7%0 of 91117
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Mexico, Jan to Mar 20263.520.603.693.1014.2%1.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew MexicoUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.611.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.50.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.50.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.83.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.71.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.211.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.45.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.114.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.222.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.615.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.31.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.81.8

Owners and operators

Legal business name: ST. CATHERINE HEALTHCARE AND REHABILITATION CENTER, LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Summit Care LLC5% or greater direct ownership interestOrganization100%02/02/2007
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations I LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations II LLC5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization09/01/2007
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization02/02/2015
Skilled Healthcare LLC5% or greater indirect ownership interestOrganization02/02/2015
Summit Care Parent LLC5% or greater indirect ownership interestOrganization01/01/2013
Sun Healthcare Group Inc5% or greater indirect ownership interestOrganization02/02/2015
Whitman, Arnold5% or greater indirect ownership interestIndividual02/02/2015
Berg, MichaelCorporate officerIndividual02/02/2015
Bridgeford, LauraCorporate officerIndividual06/01/2024
Mendelson, AviCorporate officerIndividual06/01/2024
Genesis Healthcare LLCOperational/managerial controlOrganization02/02/2015
Jenkins, KarenOperational/managerial controlIndividual06/01/2024
Rothman, EmilyOperational/managerial controlIndividual06/01/2024
Genesis Administrative Services LLCAdp of the SNFOrganization10/21/2021
Powerback Rehabilitation LLCAdp of the SNFOrganization10/25/2021
Jenkins, KarenAdp of the SNFIndividual02/16/2025
Rothman, EmilyAdp of the SNFIndividual02/16/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 24 problems in this area, most recently on December 18, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 16 problems in this area, most recently on June 26, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on July 30, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on December 18, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Bear Canyon Rehabilitation Center's Medicare star rating?
CMS rates Bear Canyon Rehabilitation Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bear Canyon Rehabilitation Center get at its last inspection?
7 health deficiencies at the standard inspection on February 10, 2025. The New Mexico average is 17.9.
Has Bear Canyon Rehabilitation Center been fined?
Yes. CMS lists 5 fines totaling $167,434 in the last three years.
Does Bear Canyon Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bear Canyon Rehabilitation Center?
CMS lists 20 owners and managers, and links the home to Genesis Healthcare. Legal business name: ST. CATHERINE HEALTHCARE AND REHABILITATION CENTER, LLC.

Sources

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