What is Candlewood Rehabilitation and Healthcare Center's Medicare star rating?

CMS rates Candlewood Rehabilitation and Healthcare Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

Does Candlewood Rehabilitation and Healthcare Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Candlewood Rehabilitation and Healthcare Center?

CMS lists 12 owners and managers. Legal business name: NEW MILFORD REHABILITATION LLC.

Candlewood Rehabilitation and Healthcare Center: Inspections

The record in brief

At its most recent standard inspection, on March 31, 2026, inspectors cited 12 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

Of 40 health citations since October 2021, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $25,490 in the last three years; the largest was $25,490, and the latest is dated March 30, 2026.

Nurses and nurse aides worked 3.14 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.

39.7% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

1010/21

109/23

1406/24

103/26

1303/26

104/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

30D

Potential for minimal harm

April 27, 2026Complaint inspection · 1 citation

D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 21, 2026 · disputed by the home (informal dispute resolution)

Inspectors wroteBased on record review, facility documentation review, and staff interviews for one of three residents (Resident #1) reviewed for care and services, the facility failed to ensure care was provided in accordance with the plan of care and failed to ensure staff reapproached the resident when combative/resistive to care.

March 31, 2026Standard inspection · 13 citations

J

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) April 21, 2026 · disputed by the home (informal dispute resolution)

Inspectors wroteBased on interviews, observations, clinical record review, and review of facility policy for the only sampled resident reviewed for respiratory care (Resident #76), the facility failed to ensure a safe environment related to a resident self-administering a petroleum-based jelly while receiving continuous oxygen, creating a fire risk relating to oxygen speeding up combustion in the presence of oil based materials. Additionally, the use of petroleum-based products while receiving oxygen creates a risk of medical danger for aspiration pneumonia due to the potential for small particles being inhaled into the lungs from the petroleum product which over time can accumulate in the lungs causing inflammation of the lung tissue, chronic coughing and irreversible lung scarring. [...]
E

Give residents a notice of rights, rules, services and charges.

F572 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on review of facility documentation, resident council meeting minutes, facility policy, and interviews reviewed for Resident Council, the facility failed to ensure residents were informed of their rights, of all the rules and regulations governing resident conduct and responsibilities during his or her stay in the facility.
E

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

F577 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on observations, facility documentation review, facility policy review, and interviews reviewed for Resident Council, the facility failed to ensure the most recent surveys of the facility conducted by Federal or State surveyors were posted in a place readily accessible to residents, family members, and legal representatives of residents and failed to post notice of the availability of such reports in areas of the facility that are prominent and accessible.
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on a tour of the Dietary Department, observation, review of facility policy, and interview, the facility failed to ensure staff wore a beard guard (hair restraint) when assembling and serving food.
D

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on interviews, review of the clinical records, facility documentation, and facility policy for 3 of 6 residents (Resident #1, Resident #5, and Resident #94) reviewed for Advanced Directives, the facility failed to ensure Advanced Directives forms were signed by the resident representatives and failed to ensure the Advanced Directive form identified the resident's expressed wishes.
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #14) reviewed for abuse, the facility failed to report an injury of unknown origin to the State Agency in a timely manner.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #14) reviewed for abuse, the facility failed to conduct a complete and thorough investigation for a resident with an injury of unknown origin.
D

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 (Resident #142) residents reviewed for hospitalization, the facility failed to ensure the resident and/or resident representative were provided with written information regarding the bed hold policy at the time the resident was sent to the hospital.
D

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on review of the clinical records, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #1 and Resident #5) reviewed for Preadmission Screening and Resident Review (PASRR), the facility failed to submit a request for a Level II screen subsequent to Resident #1 and Resident #5's new psychiatric diagnoses.
D

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy review, and interviews, the facility failed to follow professional standards of care for intravenous medication administration for the only sampled resident (Resident #101) reviewed for intravenous therapy.
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for one sampled resident (Resident #76) reviewed for respiratory care, the facility failed to ensure cautionary and safety signage was posted outside the room of a resident receiving oxygen therapy.
D

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, observations, and interviews for the only sampled resident (Resident #14) reviewed for behaviors, the facility failed to ensure recommendations from a community psychiatrist were obtained to address a resident's behavioral health care needs in a timely manner.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 21, 2026

Inspectors wroteBased on observations, review of the clinical record, facility policy, and interviews for the only sampled resident (Resident #50) reviewed for tube feeding, the facility failed to wear appropriate Personal Protective Equipment (PPE) during care, and for 1 of 3 residents (Resident #88) reviewed for pressure ulcer, the facility failed to maintain proper infection control and practice hand washing between glove changes during wound care.

March 30, 2026Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 15, 2026

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #3) reviewed for accidents, the facility failed to ensure neurological assessments were completed following an unwitnessed fall per physician's order.

June 7, 2024Standard inspection, Complaint inspection · 14 citations

E

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on observations, facility documentation and facility policy and interviews, the facility failed to ensure the environment was maintained in a safe secured manner on a locked unit for residents with special needs.
E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on observations of the facility Medication Storage, facility policy reviewed and staff interviews for (4 of 7) medication carts, the facility failed to store and label medications to meet professional standards and within accordance to facility policy.
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on observation of the environment, review of facility documentation, facility policy, and interviews, the facility failed to ensure laundry room vents and a smoke detector were free of debris.
D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on review of the clinical records, facility documentation, facility policy and interviews for 2 of 2 residents (Residents #23 and #30) reviewed for Resident Rights, the facility failed to ensure residents were treated with dignity by a nurse aide.
D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #427) reviewed for change of condition, the facility failed to notify the physician of a change in status for a resident exhibiting reoccurring symptoms in a timely manner.
D

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record reviews, facility documentation, review of policy and staff interviews, for 1 of 2 resident reviewed for abuse (Resident #48), the facility failed to keep Resident #48 free from abuse during a witnessed resident-to-resident altercation.
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record review, observation and staff interviews for 1 of 1 resident reviewed for accidents (Resident #48), the facility failed to ensure the resident was administered medications as prescribed by the physician and within accordance to professional practice .
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record reviews, observations, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #427) reviewed for change of condition, the facility failed to ensure a nursing assessment was completed for resident with experiencing new onset of symptoms.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record review, facility documentation, facility policy review and interviews for 1 of 3 sampled residents (Resident #103) reviewed for pressure ulcers, the facility failed to reassess the nutritional status and needs of a resident with newly identified wound(s).
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record reviews, observations, facility policy and interviews for 2 of 3 sampled residents (Resident #71 and Resident #103) reviewed for respiratory care, the facility failed to ensure respiratory equipment was stored and maintained in accordance with standards of practice.
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on review of the clinical record, review of facility policy and staff interviews for 1 of 5 resident (Resident #430) reviewed for Unnecessary Medication, the facility failed to ensure a psychotropic medication was re-evaluated for use.
D

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record reviews, observations, facility documentation, facility policy and interviews for 2 of 25 sampled residents (Resident #121 and Resident #52) reviewed for food preferences, the facility failed to ensure a resident preference for food choice was honored.
B

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

F573 · Resident Rights · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record review, review of facility policy and staff interviews for 1 of 3 sampled residents (Resident #432) reviewed for abuse, the facility failed to provide copies of the resident's medical record within 48 hours.
B

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

F836 · Administration · No actual harm, potential for minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024

Inspectors wroteBased on clinical record review, review of facility policy and staff interview for 1 of 3 sampled residents (Resident #432) reviewed for abuse, the facility failed to charge the appropriate amount for copies of Resident #432 medical records.

September 25, 2023Complaint inspection · 1 citation

E

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 18, 2023

Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for one of three sampled residents (Resident #2) who required bladder scans after the discontinuation of an indwelling urinary catheter, the facility failed to ensure the non-functioning bladder scanner (a non-invasive, portable ultrasound device that provides a virtual 3D image of the bladder and the volume of urine retained within the bladder) was repaired or replaced to conduct every shift bladder scans in accordance with the physician's order.

October 20, 2021Standard inspection · 10 citations

D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 of 3 residents (Resident #41) reviewed for nutrition, the facility failed to ensure the physician was notified of a significant weight loss.
D

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on observation, review of the clinical record, facility documentation and interviews for 3 residents (Resident #3, 39 and 98) on one unit, the facility failed to ensure rooms were maintained in a clean, homelike manner and in good repair.
D

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on clinical record reviews, review of facility documentation, facility policies, and interviews for one of three sampled residents (Resident#130) who ambulated independently with limited supervision, the facility failed to ensure the resident was free from being restrained in a chair.
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one of three residents (Resident#130) who ambulated independently with limited supervision and was witnessed by staff to be restrained in a chair on two (2) separate occasions during one (1) shift, the facility failed to report the first incident to the licensed staff to prevent a second incident.
D

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 of 3 residents (Resident #41) reviewed for nutrition, the facility failed to ensure weights were monitored and failed to ensure weight loss was reported to physician and dietician.
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on clinical record review, review of facility documentation, facility policies, and interviews for one of three sampled residents (Resident #127) who had a change of condition and required Cardio-Pulmonary Resuscitation (CPR), the facility failed to ensure staff were educated on the requirement of oxygen with an Ambu bag.
D

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 resident (Resident #41) receiving a specialized treatment, the facility failed to ensure the resident did not receive a medication that was contraindicated for his/her diagnosis.
D

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 resident (Resident #41) receiving a specialized treatment, the pharmacist failed to identify and report an irregularity.
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interview for 1 of 3 residents reviewed (Resident #131) the facility failed to ensure that the resident's record was complete.
D

Keep all essential equipment working safely.

F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2021

Inspectors wroteBased on observation, review of facility documentation and interviews, the facility failed to ensure the walk-in freezer and walk-in refrigerator was maintain in safe operating condition.

Fire safety inspections

7 fire safety citations on file: 5 on March 31, 2026, 2 on June 7, 2024.

Every fire safety citation7 citations

F
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

K 362 · March 31, 2026 · Corrected (the home has a date of correction)
D
Establish staff and initial training requirements.

E 37 · March 31, 2026 · Corrected (the home has a date of correction)
D
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · March 31, 2026 · Corrected (the home has a date of correction)
D
Provide a written emergency evacuation plan.

K 711 · March 31, 2026 · Corrected (the home has a date of correction)
D
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · March 31, 2026 · Corrected (the home has a date of correction)
D
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · June 7, 2024 · Corrected (the home has a date of correction)
D
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · June 7, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
March 30, 2026	Fine	$25,490

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Connecticut	United States
All nursing staff (RN, LPN and aides)	3.14	3.73	3.86
Registered nurses	0.62	0.69	0.69
All nursing staff on weekends	2.77	3.37	3.42
Nurse aides	1.75
Licensed practical nurses	0.77
Nursing staff turnover (share who left in a year)	39.7%	37.4%	45.8%
Registered nurse turnover	28.6%	38.6%	42.9%
Administrators who left	1

CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.30 on weekdays and 2.77 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.44 in April to June 2025 to 3.14 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.14	0.62	3.30	2.77	0.8%	0 of 90	135
Oct to Dec 2025	3.21	0.63	3.39	2.76	0.0%	0 of 92	133
Jul to Sep 2025	3.18	0.60	3.38	2.69	0.0%	0 of 92	140
Apr to Jun 2025	3.44	0.65	3.66	2.91	0.0%	0 of 91	134
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Connecticut, Jan to Mar 2026	3.66	0.61	3.80	3.31	6.0%	1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Connecticut	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	14.8	17.9	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.9	0.7	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.9	1.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	7.3	3.5	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	2.4	1.5	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	12.6	16.4	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	4.0	4.0	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	20.5	17.8	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	19.8	24.3	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	14.3	10.8	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	2.1	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.4	1.5	1.8

Owners and operators

Legal business name: NEW MILFORD REHABILITATION LLC.

Name	Role	Type	Share	Since
Greenwich Woods Holdings LLC	5% or greater direct ownership interest	Organization	54%	04/01/2016
Ik Greenwich LLC	5% or greater direct ownership interest	Organization	7%	04/01/2016
Sjjj LLC	5% or greater direct ownership interest	Organization	7%	04/01/2016
Wcthc LLC	5% or greater direct ownership interest	Organization	25%	04/01/2016
Ywm Ct LLC	5% or greater direct ownership interest	Organization	7%	08/01/2017
Bernstein, Moshe	5% or greater indirect ownership interest	Individual	28%	04/01/2016
Blass, Mordechai	5% or greater indirect ownership interest	Individual	28%	04/01/2016
Weiss, Yitzchock	5% or greater indirect ownership interest	Individual	7%	08/01/2017
Noonan, James	W-2 managing employee	Individual		02/28/2022
Bernstein, Moshe	Corporate officer	Individual		04/01/2016
Blass, Mordechai	Corporate officer	Individual		04/01/2016
Noonan, James	Operational/managerial control	Individual		02/28/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on March 31, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on March 31, 2026: "Give residents a notice of rights, rules, services and charges."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on March 31, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 27, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.77 hours per resident per day, below the Connecticut average of 3.37.
How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Connecticut contacts for a concern about a nursing home

These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.

Common questions

What is Candlewood Rehabilitation and Healthcare Center's Medicare star rating?: CMS rates Candlewood Rehabilitation and Healthcare Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Candlewood Rehabilitation and Healthcare Center get at its last inspection?: 12 health deficiencies at the standard inspection on March 31, 2026. The Connecticut average is 13.4.
Has Candlewood Rehabilitation and Healthcare Center been fined?: Yes. CMS lists 1 fine totaling $25,490 in the last three years.
Does Candlewood Rehabilitation and Healthcare Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Candlewood Rehabilitation and Healthcare Center?: CMS lists 12 owners and managers. Legal business name: NEW MILFORD REHABILITATION LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.