6401 Riverside Drive, Metairie, LA 70003 · Jefferson County · (504) 885-8611
202 certified beds, about 88 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195278 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on December 17, 2025, inspectors cited 6 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
Of 38 health citations since January 2024, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $132,895 in the last three years; the largest was $72,360, and the latest is dated December 19, 2024.
Nurses and nurse aides worked 3.53 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.13 of those hours.
39.5% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Inspired Healthcare Management, an affiliated group of 6 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure staff administered a resident's scheduled pain medication as ordered for 1 (Resident #2) of 1 sampled residents investigated for pain.
Inspectors wroteBased on observation, interviews and record reviews, the facility failed to ensure:1. Narcotic logs were accurately reconciled for a resident (Resident #2); and, 2. Medications were available to be administered as ordered for a resident (Resident #2). This deficient practice was identified for 1 (Resident #2) of 1 sampled residents reviewed for pharmacy services.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure all opened food items contained an opened and/or discard date for 1 (Cooler #1) of 1 sampled coolers observed during kitchen observations.
Inspectors wroteBased on interviews and record reviews, the facility failed to maintain accurate documentation of the electronic medication administration record (eMAR) and the narcotic and controlled drug records for 1 (Resident #2) of 1 sampled residents reviewed for accurate documentation.
Inspectors wroteBased on interviews and record reviews, the facility failed to issue a Notice of Medicare Non-Coverage (NOMNC) to a resident or his/her responsible party prior to the discontinuation of Medicare Part A services for 1 (Resident #46) of 3 residents reviewed for Beneficiary Notification.
Inspectors wroteBased on observations and interviews, the facility failed to ensure a resident's tube feeding pump (a pump that delivers liquid nutrients directly into a person's stomach or small intestine) and the tube-feeding pump's pole were maintained in a sanitary manner for 1 (Resident #1) of 3 residents sampled for tube feedings.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure direct care staff were provided Quality Assurance and Performance Improvement (QAPI) training for 5 (S10Certified Nursing Assistant [CNA], S12CNA, S14CNA, S15CNA, S16CNA) of 5 (S10CNA, S12CNA, S14CNA, S15CNA, S16CNA) sampled direct care staff investigated for training requirements.
Inspectors wroteBased on interview and record review, the facility failed to ensure the facility assessment included active involvement from direct care staff, residents, and residents' representatives in its development.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure staff wore proper personal protective equipment (PPE) for a resident on Enhanced Barrier Precautions (EBP) and ensure staff performed hand hygiene during a percutaneous endoscopic gastrostomy (PEG) tube (a medical device that provides nutrition, fluids, and medications directly into the stomach) dressing change for 1 (Resident #2) of 2 (Resident #2, Resident #3) sampled residents observed for indwelling device care.
Inspectors wroteBased on observation and interviews, the facility failed to post the required nurse staffing information at the beginning of each shift daily for 1 (09/02/2025) of 2 (09/02/2025, 09/03/2025) days observed for nurse staffing information.
Inspectors wroteBased on observation, interviews, and record review the facility failed to maintain privacy and confidentiality of medical records observed during a medication pass for 1 (Resident R4) of 1 (Resident R4) random resident observed.
Inspectors wroteBased on interviews and record reviews, the facility failed to provide a Baseline Care Plan summary to a resident and the resident representative for 2 (Resident #1, Resident #3) of 3 (Resident #1, Resident #2, Resident #3) sampled residents reviewed for care plans.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure residents' comprehensive care plan was prepared by an interdisciplinary team (IDT) with all required members for 2 (Resident #1, Resident #3) of 3 (Resident #1, Resident #2, Resident #3) sampled residents reviewed for care plans.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to ensure residents, who had a history of unsafe smoking used a safety smoking device and was supervised while smoking for 3 (Resident #31, Resident #15 and Resident #53) of 3 (Resident #15, Resident #31, and Resident #53) sampled residents reviewed for unsafe smoking. This deficient practice resulted in an Immediate Jeopardy situation on 12/16/2024 at 9:50 a.m. when Resident #31, a resident identified by the facility as an unsafe smoker with moderate cognitive impairment, was observed smoking without the use of a smoking apron (a safety device which provides protection against burns to clothing and/or skin) and without staff supervision. Resident #31's care plan, initiated on 10/02/2024, included Resident #31 was an unsafe smoker, was required to wear a smoking apron, and required staff supervision while smoking. [...]
Inspectors wroteBased on interviews, observations, and policy review the administrative staff failed to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of residents by overseeing the effective implementation of the facility's smoking policy and procedure for monitoring and supervision for 3 (Resident #15, Resident #31, and Resident #53) of 3 (Resident #15, Resident #31, and Resident #53) residents identified as unsafe smokers. This lack of administrative oversight resulted in Immediate Jeopardy situation on 12/16/2024 at 9:50 a.m., when facility staff failed to ensure implementation of their smoking policy when an unsafe smoker (Resident #31) was observed smoking on the smoking patio, in possession of a cigarette and a lighter, alone, and without supervision. [...]
Inspectors wroteBased on interviews, record review and facility policy review, the facility failed to ensure an allegation of physical abuse was reported on the Statewide Incident Management System no later than 2 hours after an allegation for resident to resident physical abuse for 1 (Resident #62) of 2 residents (Resident #5 and Resident #62) sampled residents investigated for abuse.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure: 1. a thorough investigation was completed following an allegation of abuse for 2 (Resident #5 and Resident #62) of 2 (Resident #5 and Resident #62) sampled residents was investigated for abuse; and 2. increased supervision was provided after an allegation of resident to resident abuse for (Resident #62) of 2 sampled residents (Resident #5 and Resident #62) investigated for abuse.
Inspectors wroteBased on record reviews, interviews, and observations, the facility failed to ensure staff were able to demonstrate competency in skills necessary to assess for safe smoking for 3 (Resident #31, Resident #15 and Resident # 53) of 3 (Resident #31, Resident #15 and Resident #53) residents reviewed for unsafe smoking.
Inspectors wroteBased on interview and record review, it was determined that the facility failed ensure a pneumonia vaccine was administered for 1 (Resident #23) of 5 ( Resident #10, Resident #23, Resident #41, Resident #42 and Resident #46) reviewed for vaccines.
Inspectors wroteBased on record reviews and interviews, the facility failed to protect the resident's right to be free from resident to resident physical abuse for 1 (Resident #5) of 2 (Resident #5 and Resident #62) sampled residents investigated for abuse.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure an enteral feeding bag (bag that contains a formula for the purpose of supplying nutrients directly into the stomach) was properly labeled to include the date and time of initiation, an expiration date, the name of the resident, and the rate of the infusion. This practice was identified for 1(Resident#1) of 1 (Resident #1) sampled residents investigated for enteral feeding.
Inspectors wroteBased on record reviews and interviews, the facility failed to maintain a record of controlled drugs for 2 (Medication Cart a and Medication Cart b) of 2 (Medication Cart a and Medication Cart b) medication carts reviewed for the reconciliation of controlled drugs (the process of ensuring that the location and quantity of controlled drugs was accurate).
Inspectors wroteBased on record reviews and interviews, the facility failed to monitor for behaviors and potential side effects of antidepressants and anti-anxiety medications for 1 (Resident #346) of 5 (Resident #10, Resident #43, Resident #53, Resident #79, and Resident #346) residents reviewed for unnecessary medications.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a sample for a urinalysis, a test for determining the presence of a urinary tract infection (UTI), was obtained and treatment for a UTI was initiated as ordered for 1 (Resident #62) of 1 (Resident #62) sampled residents investigated for urinary tract infections.
Inspectors wroteBased on observation, record review, and interviews the facility failed to ensure food was palatable, and served at an appetizing temperature.
Inspectors wroteBased on observations and interview the facility failed to: 1. Ensure stored food had an open date for 8 food products; and 2. Ensure kitchen cooking equipment was kept in a clean and sanitary condition.
Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to: 1. Ensure staff performed hand hygiene between assisting residents (Resident #71 and Resident #411) with meals; and, 2. Ensure an indwelling urinary catheter tubing and collection bag was not on the floor for 1 (Resident #197) of 2 (Resident #62 and Resident #197) sampled residents investigated for urinary catheter and urinary tract infections (UTI)
Inspectors wroteBased on record review and interview, the facility failed to ensure a staff member who had a charge which barred employment was not allowed to work in the facility without a final disposition of the charge for 1 (S3Certified Nursing Assistant [CNA]) of 5 (S3CNA, S4CNA, S5CNA, S6CNA, and S7CNA) personnel records reviewed for criminal background checks.
Inspectors wroteBased on observation and interview, the facility failed to ensure a medication room was locked when unattended for 1 (Medication Room a) of 1 Medication rooms (Medication Room a) reviewed for storage of medications.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure two Certified Nursing Assistants (CNAs) used a mechanical lift to transfer a resident who was dependent on staff for transfers from the bed to the wheelchair as indicated on their plan of care. This deficient practice resulted in an actual harm when a CNA transferred Resident #10 alone via the mechanical lift from the bed to the wheelchair when the strap on the lift pad broke causing Resident #10 to fall to the floor which resulted in a closed fracture of the left hip and laceration of right lower leg. The left hip fracture required surgery for an Open Reduction and Internal Fixation (ORIF) and the laceration to the right leg required sutures. This deficient practice was identified for 1 (Resident #10) of 14 sampled residents who required mechanical lift transfer.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident's code status consistently reflected the resident's wishes for 2 (Resident #26 and Resident #17) of 18 (Resident #1, Resident #5, Resident #10, Resident #12, Resident #17, Resident #21, Resident #22, Resident #26, Resident #73, Resident #80, Resident #87, Resident #89, Resident #96, Resident #97, Resident #98, Resident #250, Resident #251, and Resident #252) residents reviewed for advanced directives.
Inspectors wroteBased on record review and interview facility failed to ensure a resident's weight was monitored weekly after a significant weight loss was identified for 1 (Resident #26) of 4 (Resident #12, Resident #26, Resident #80, and Resident #87) sampled residents reviewed for Nutrition. Review of Weight Loss Program policy revealed, in part, Weekly weigh all residents with a 5% weight loss in 30 days. Review of Resident #26 weight loss record indicated resident weighed 180.6 pounds on 11/08/2023 and 171.4 pounds on 12/06/2023. The weight loss total was 9.2 pounds in a 28 day period. This amount of weight loss equaled 5.09%. Further review revealed Resident #26 weighed 165.4 pounds on 01/03/2024. In an interview on 01/24/2024 at 1:00 p.m., S6Assistant Director of Nursing (ADON) stated Resident #26 flagged for high risk weights on 12/06/2023 but was not weighed weekly thereafter for monitoring. [...]
Inspectors wroteBased on record review and interview, the facility failed to maintain communication with a dialysis center for 1 (Resident #87) of 1 (Resident #87) sampled residents investigated for dialysis services.
Inspectors wroteBased on record review and interview the facility failed to immediately notify a resident's physician of a significant weight loss for 1 (Resident #26) of 4 (Resident #12, Resident #26, Resident #80, and Resident #87) sampled residents reviewed for Nutrition.
Inspectors wroteBased on observation, record review, and interview the facility failed to: 1. Ensure an isolation room had the specified transmission based precautions sign posted for employees and visitors knowledge; 2. Ensure an isolation room's door remained closed; and, 3. Ensure staff used appropriate Personal Protective Equipment (PPE) when entering the room of a COVID-19 positive resident for 1 (Resident #89) of 3 (Resident #62, Resident #89, Resident #149) residents reviewed for transmission based precautions.
Inspectors wroteBased on record review and interviews, the facility failed to provide documentation of 12 hours of annual in-service training for 3 (S11Certified Nursing Assistant [CNA], S12CNA, and S13CNA) of 4 (S11CNA, S12CNA, S13CNA, and S14CNA) records reviewed for in-service training.
Inspectors wroteBased on Record review and interviews, the facility failed to ensure accuracy of Minimum Data Set (MDS) assessments for 2 (Resident #97 and Resident #98) of 18 (Resident #1, Resident #5, Resident #10, Resident #12, Resident #17, Resident #21, Resident #22, Resident #26, Resident #73, Resident #80, Resident #87, Resident #89, Resident #96, Resident #97, Resident #98, Resident #250, Resident #251, and Resident #252) sampled residents.
Inspectors wroteBased on record review and interviews, the facility failed to document an accurate discharge for 1 (Resident #97) of 1 discharge record reviewed.
2 fire safety citations on file: 1 on December 17, 2025, 1 on December 19, 2024.
| Date | Penalty | Amount or length |
|---|---|---|
| December 19, 2024 | Fine | $72,360 |
| December 19, 2024 | Payment Denial | 34 days from January 23, 2025 |
| January 26, 2024 | Fine | $60,535 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.53 | 3.76 | 3.86 |
| Registered nurses | 0.13 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.08 | 3.21 | 3.42 |
| Nurse aides | 2.20 | ||
| Licensed practical nurses | 1.19 | ||
| Nursing staff turnover (share who left in a year) | 39.5% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.03 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.72 on weekdays and 3.08 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.73 in April to June 2025 to 3.53 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.53 | 0.13 | 3.72 | 3.08 | 10.1% | 0 of 90 | 88 |
| Oct to Dec 2025 | 3.60 | 0.13 | 3.78 | 3.13 | 6.1% | 0 of 92 | 89 |
| Jul to Sep 2025 | 3.73 | 0.17 | 3.92 | 3.27 | 9.2% | 0 of 92 | 91 |
| Apr to Jun 2025 | 3.73 | 0.14 | 3.95 | 3.17 | 10.1% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.3 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.0 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.6 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 17.5 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.8 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.2 | 2.7 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Metairie Health Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (42.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
42.2% this home
No different from the national rate
US median of homes 51.5% · Louisiana: 16 better, 33 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 44 eligible stays.
13.8% this home
No different from the national rate
US median of homes 10.7% · Louisiana: 0 better, 3 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 48 eligible stays.
7.0% this home
No different from the national rate
US median of homes 7.1% · Louisiana: 1 better, 7 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 34 eligible stays.
47.6% this home
Median of homes: Louisiana50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 21 residents counted.
3.9% this home
Median of homes: Louisiana1.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 26 residents counted.
0.0% this home
Median of homes: Louisiana2.8% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 26 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Louisiana100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 12 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: METAIRIE OPERATIONS LLC. CMS links this home to Inspired Healthcare Management, a group of 6 nursing homes averaging 1.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Metairie Operations LLC | 5% or greater direct ownership interest | Organization | 100% | 08/22/2003 |
| Goux, Jeremy | Corporate officer | Individual | 12/29/2020 | |
| Goux, Timothy | Corporate officer | Individual | 12/29/2020 | |
| Inspired Healthcare Management, LLC | Operational/managerial control | Organization | 02/01/2017 | |
| Cedor, Andrew | Operational/managerial control | Individual | 06/30/2024 | |
| Herpich, Byron | Operational/managerial control | Individual | 03/08/2021 | |
| Leach, Mary Lynn | Operational/managerial control | Individual | 07/08/2020 | |
| Parikh, Parimal | Operational/managerial control | Individual | 06/01/2012 | |
| Inspired Healthcare Management, LLC | Adp of the SNF | Organization | 10/06/2025 | |
| Cedor, Andrew | Adp of the SNF | Individual | 06/30/2024 | |
| Goux, Jeremy | Adp of the SNF | Individual | 12/29/2020 | |
| Goux, Timothy | Adp of the SNF | Individual | 12/29/2020 | |
| Herpich, Byron | Adp of the SNF | Individual | 03/08/2021 | |
| Parikh, Parimal | Adp of the SNF | Individual | 06/01/2012 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.