Red Cliffs Health and Rehab
1745 East 280 North, St. George, UT 84790 · Washington County · (435) 628-7770
124 certified beds, about 81 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 465137 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 6, 2024, inspectors cited 35 health deficiencies (the Utah average is 8.8, the national average 9.2).
Of 63 health citations since January 2020, 11 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $153,114 in the last three years; the largest was $153,114, and the latest is dated June 6, 2024.
Nurses and nurse aides worked 3.46 hours per resident per day, against 4.09 across Utah and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
73.8% of nursing staff left within the year CMS measured (Utah average 50.7%).
CMS links it to Cascades Healthcare, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 63 health citations on file.
March 25, 2025Complaint inspection · 2 citations
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interview and record review, it was determined that for 2 of 10 sampled residents, that the facility did not ensure that the resident was given the appropriate treatment and services to maintain or improve their ability to carry our the activities of daily living. Specifically, residents were not provided bathing/shower assistance. Resident identifier: 1 and 5. Findings Included: On March 24, 2025, the surveyor interviewed Resident 1. Resident 1 stated that she was not receiving her scheduled showers from the facility and had occasionally gone a week without a shower. On March 25, 2025 the surveyor reviewed Resident 1's medical record, and the following entries were observed: A care plan dated August 8, 2024, revealed that Resident 1 had an ADL (Activities of Daily Living) self-care performance deficit and required substantial/maximal assistance with bathing/showering. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review, it was determined that for 1 of 10 sampled residents, that the facility failed to provided the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for residents who were unable to carry out activities of daily living. Specifically, a resident was not provided showers or oral care as scheduled. Resident identifier: 4. Findings Included: On March 24, 2025 the surveyor reviewed resident 4 ' s medical record, and revealed the following. Resident 4 had an ADL (activities of daily living) self care performance deficit related to paralysis of the left side and aphasia following a CVA (cerebrovascular accident) and requires substantial/maximal assistance with bathing/showering, and is DEPENDENT on staff for personal hygiene. Resident 4's showers were scheduled for twice a week, shower documentation revealed the following: [...]
June 6, 2024Standard inspection, Complaint inspection · 35 citations
- H Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wrote4. Resident 367 was admitted to the facility on [DATE] with diagnoses which included end stage renal disease, dependence on renal dialysis, type 2 diabetes, hypertensive chronic kidney disease stage 5, chronic atrial fibrillation, and cognitive communication deficit. Resident 367's medical record was reviewed on 6/2/24-6/6/24. On 9/18/23, resident 367's Brief Interview for Mental Status (BIMS) Assessment documented that resident 367 had a score of 11, which would suggest moderate cognitive impairment. Resident 367's progress notes and incident reports revealed the following: a. On 9/19/23 at 5:09 PM, the incident report documented, Adon [assistant director of nursing] received phone at 1600 [4:00 PM]. Transport stated she strapped resident in, but while driving she hit her breaks [sic] and resident fell backwards in wheelchair. [...]
- G Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, it was determined the facility did not immediately consult with the 2 of 53 sample residents' physicians after there was a need to alter treatment significantly. Specifically, one resident had symptoms of a change in condition and the facility physician instructed the facility nurses to contact the surgeon, but no evidence could be located that this occurred. This resulted in the finding of a harm for this resident. In addition, a resident experienced elevated blood glucose levels without timely notification of the physician. Resident identifiers: 53 and 365.
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review it was determined, for 5 out of 53 sampled residents, that the facility did not ensure that residents were free from abuse, neglect, misappropriation of resident property, and exploitation. Specifically, a staff member recorded a video in the shower room while a resident was in the bathtub naked, a cognitively impaired resident kissed two different cognitively impaired residents on two different occasions and another resident who was cognitively impaired was involved in a sexual relationship. Resident Identifiers: 5, 12, 17, 36, 42, and 374. Findings Included: 1. Resident 42 was admitted to the facility on [DATE] with the following diagnoses of delirium, unspecified dementia with psychotic disturbance, anxiety disorders, cognitive communication deficit, and major depressive disorder. [...]
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility did not ensure that 3 of 53 sample residents received treatment and care in accordance with professional standards of practice. Specifically, one resident experienced a change in condition, and the facility did not act in a timely manner to treat the condition. This resulted in a finding of harm for this resident. In addition, one resident was not monitored for a change in condition after a dental procedure, and a resident who was incontinent developed Moisture Associated Skin Damage (MASD). Resident identifiers: 5, 7, and 365.
- G Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interview and record review it was determined that for 2 out 53 sampled residents, that the facility did not ensure that the resident who was incontinent of bladder received the appropriate treatment and services to prevent urinary tract infections (UTI) and to restore continence to extent possible. Specifically, a resident developed a UTI after facility staff were not instructed and trained on the proper changing, frequency, and monitoring of the resident's PureWick urinary system device and a resident had a delay in starting antibiotic therapy for a UTI. Resident identifiers: 36, 54. Findings Included: 1. [...]
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interview and record review it was determined, for 1 out of 53 sampled residents, that the facility did not ensure that pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive care plan, and the residents' goals and preferences. Specifically, the resident's pain medication was not administered per the physician orders and the resident had complaints of uncontrolled pain. Resident identifier: 50.
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility did not ensure, for 3 of 53 sampled residents, were free of significant medication errors. Specifically, a resident was given linezolid for more days than what was ordered by the hospital, narcotics were given outside of physician ordered parameters, and lorazepam was given more often than what was ordered. Resident identifiers: 41, 50, and 372. Findings Included: 1. [...]
- G Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 53 sampled residents, that the facility must assist a resident in making appointments and arranging for transpiration to and from the dental services location. Specifically, a resident had teeth extracted and there was no follow-up appointment for dentures scheduled. Resident identifier: 53.
- E Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on interview, observation and record review, the facility did not ensure that 3 of 53 sampled residents received services in the facility with reasonable accommodation of resident needs and preferences. Specifically, residents were not provided with transportation for personal needs, and one resident was not provided with incontinence briefs despite developing a rash from the ones that the facility offered. Resident identifiers: 7, 15, and 114.
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on interview and record review, the facility did not consider the views of a resident group, nor did they act promptly upon the grievances and recommendations of such groups concerning issues of resident care and life in the facility. In addition, the facility was not able to demonstrate their response and rationale for such response. Specifically, residents voiced similar concerns over time in the resident council, and the facility did not follow up in a manner that significantly resolved the concerns.
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, it was determined, the facility did not ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source, were reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency (SSA). In addition, report the results of all investigations to the SSA within 5 working days of the incident. Specifically, for 4 out of 53 sampled residents, exhibit 358 entity reports of neglect and abuse allegations were not submitted to the SSA in a timely manner. In addition, exhibit 359 follow-up investigation report of one resident was submitted to the SSA seven working days after the neglect incident was reported. Resident identifiers: 364, 367, 370 and 374.
- E Respond appropriately to all alleged violations.
Inspectors wrote7. Resident 368 was admitted to the facility on [DATE] with diagnoses which included, palliative care, cirrhosis of the liver, hepatic failure, type 2 diabetes with chronic kidney disease, altered mental status, depression, insomnia, and hypothyroidism. Resident 368's medical record was reviewed 6/2/24-6/6/24. No documentation could be located in the medical record indicating that resident 368 had been evaluated to safely self administer medications. An admission Brief Interview for Mental Status (BIMS) dated 9/25/23 documented that resident 368 had a score of 9. A BIMS score of 9 indicated moderately impaired cognition. Resident 368's progress notes and incident reports revealed the following: a. On 10/2/23 at 9:35 AM, the Incident Note documented, resident was found on the floor by her husband. He came out saying she needed assistance. [...]
- E Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not develop and implement a baseline care plan for the resident within 48 hours of the resident's admission and must include at a minimum the initial goals based on admission orders, physician orders, dietary orders, therapy services, social services, and any pre-admission screening and resident review PASARR recommendations if applicable. Specifically, the resident did not have a baseline care plan initiated within 48 hours of admission. Resident identifier 36.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview, observation and record review it was determined, for 10 out of 53 sampled residents, that the facility did not have sufficient nursing staff with the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment. Specifically, residents voiced concerns with call light wait times and not receiving assistance with bathing and pain management. In addition, concerns with regard to staffing issues were raised during resident council on repeated occasions. Resident identifiers: 7, 10, 15, 36, 41, 50, 54, 55, 116 and 376.
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview, record review, and observation, the facility did not establish and implement written policies and procedures for feedback, data collections systems, and monitoring, including adverse event monitoring. In addition, the facility did not develop and implement appropriate plans of action to correct identified quality deficiencies. Resident identifiers: 5, 7, 12, 17, 18, 31, 36, 41, 42, 43, 50, 53, 54, 365, 367, 372, and 374.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on interview and record review, it was determined for 1 of 53 sampled resident, that the facility did not ensure that the interdisciplinary team had determined that the resident's right to self administer medications was clinically appropriate. Specifically, a residents, a resident was not assessed prior to having liquid medication all over her body after the resident sustained an unwitnessed fall. Resident identifier:
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview and record review it was determined, for 2 out of 53 sampled residents, that the facility did not ensure that the resident had the right to self-determination through support of the resident choice. Specifically, residents were not offered showers according to their preferences. Resident identifiers: 15 and 27.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not ensure that the resident had the right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and support for daily living safely. Specifically, a resident's bathroom toilet was not secured to the ground and wobbled and the toilet seat was not secured to the base and moved from side to side. Resident identifier: 36.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observation, interview, and record review, the facility did not prevent misappropriation of resident's medications for 3 of 53 sample residents. Specifically, cognitively impaired residents had missing fentanyl patches on numerous occasions. Resident identifiers: 5, 42, and 43. Findings Included: 1. Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of encounter for palliative care, type 2 diabetes mellitus with diabetic neuropathy, venous insufficiency, hypertensive heart disease with heart failure, chronic respiratory failure with hypoxia, unspecified dementia and Alzheimer's disease. On 6/5/24 at 11:44 AM, an observation was made of resident 5 in their room. Resident 5 was brought back to their room by the licensed practical nurse (LPN) 4 and regional nurse consultant (RNC). [...]
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review it was determined, for 2 of 53 residents sampled, that the facility did not coordinate assessments with the pre-admission screening and resident review (PASARR) program. Specifically, residents with a serious mental illness (SMI) were not referred for a Level II PASARR assessment with a newly evident SMI or upon a significant change in status. Resident identifier: 36 and 44.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews and record review, the facility did not develop and implement a comprehensive person-centered care plan consistent with the resident's rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment. Specifically, for 1 out of 53 sampled residents, the residents care plan did not identify tasks related to the proper changing and monitoring of the resident's PureWick urinary system device and the resident received a urinary tract infection while using this device. Resident Identifier: 54. Findings Included: [...]
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not ensure that the discharge needs of the resident was identified and resulted in the development of a discharge plan for the resident; that regular re-evaluation to identify changes that required modification to the discharge plan was completed; and referrals to local agencies for the purpose of returning to the community were documented. Specifically, the resident desired to transfer to another long term care facility closer to family and the facility did not follow-up with the resident or family for the transfer. Resident identifier: 7.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on interview and record review it was determined, for 1 of 53 residents sampled, that the facility did not ensure that the resident was given the appropriate treatment and services to maintain or improve their ability to carry out the activities of daily living. Specifically, a resident was not provided bathing/shower assistance in a timely manner. Resident identifier: 36.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review, it was determined that, for 1 of 53 sampled residents, that the facility failed to provide the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for residents who were unable to carry out activities of daily living. Specifically, a resident was not provided showers for weeks at a time. Resident identifier: 41. Findings Included: 1. [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interviews and record review it was determined, the facility did not ensure that each resident with limited range of motion received appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion. Specifically, for 2 out of 53 sampled residents, residents with limited range of motion were not given restorative nursing services to prevent a further decrease in range of motion in upper and lower extremities. Resident Identifiers: 7, 54. Findings Included: 1. Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, it was determined, for 2 of 53 sampled residents, the facility failed to ensure that residents who needed respiratory care, including tracheostomy care and tracheal suctioning, was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, a resident was not provided the necessary equipment to prevent water buildup in their nasal cannula, and a resident's oxygen tubing was not changed weekly. Resident identifiers 36 and 41. Findings Included: 1. [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review it was determined, for 1 out of 53 sampled residents, that the facility did not ensure each resident's drug regimen remained free from unnecessary drugs. An unnecessary drug was any drug when used in excessive dose; or for excessive duration; or without adequate monitoring; or without adequate indications for its use; or in the presence of adverse consequences which would indicate the dose should be reduced or discontinued. Specifically, a resident's medication was not being monitored and this resulted in the resident being hospitalized . Resident identifier: 41. Findings Included: 1. [...]
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wrote2. Resident 47 was admitted to the facility initially on 4/2/23, and was readmitted on [DATE] with diagnoses that included hemiplegia and hemiparesis, dementia without behavioral, psychotic, mood and anxiety disturbance, type 2 diabetes, bipolar disorder, panic disorder, major depressive disorder, and history of falling. Resident 47's medical records were reviewed between 6/2/24 and 6/6/24. A annual Minimum Data Set (MDS) dated [DATE] revealed that resident 47 had a Brief Interview for Mental Status (BIMS) of 13, indicating resident 47 was cognitively intact. The MDS also revealed that resident 47 did not exhibit any negative behaviors. Additionally, the MDS revealed there had been no Gradual Dose Reductions (GDR) attempted and the physician had not documented that a GDR was clinically contraindicated. On 4/2/23, a physician order documented, Risperidone Oral Tablet 0.25 MG [milligram]; [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review it was determined that the facility did not ensure that all drugs and biological's were labeled in accordance with currently accepted professional principles, were stored under proper temperature controls, and included the expiration date when applicable. Specifically, fentanyl patches were not disposed of properly and discontinued eye drops were available for use in a resident room. Resident identifiers: 5, 41, 42, and 43. Finding Included: 1. Resident 5 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the diagnoses of encounter for palliative care, type 2 diabetes mellitus with diabetic neuropathy, venous insufficiency, hypertensive heart disease with heart failure, chronic respiratory failure with hypoxia, unspecified dementia and Alzheimer's disease. [...]
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on record review and interview, the facility did not ensure that laboratory services were provided to meet the needs of 2 of 53 sample residents. Specifically, labs were not obtained per the physician order. Resident identifiers: 36 and 42.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not promptly notify the ordering physician or provider of the laboratory results that fall outside of clinical ranges. Specifically, a resident's lithium levels and urinalysis results were not reported to the physician. Resident identifier: 36.
- D Keep complete, dated laboratory records in the resident's record.
Inspectors wroteBased on interview and record review it was determined, for 1 of 53 sampled residents, that the facility did not file in the resident's clinical record laboratory reports that were dated and contained the name and address of the testing laboratory. Specifically, a resident's laboratory results were not located in the electronic medical records. Resident identifier: 36.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on observation, interviews and record review it was determined, the facility did not provide for 1 out of 53 sampled residents, specialized rehabilitative services such as physical therapy and occupational therapy that were required in the resident's comprehensive plan of care. Specifically, a resident was not provided specialized rehabilitation services that were documented as being needed by the facility medical doctor upon admission. Resident Identifier: 54. Findings Included: Resident 54 was admitted to the facility on [DATE] with diagnoses which included cervical disc disorder, primary osteoarthritis, type 2 diabetes with neuropathy, hypothyroidism, morbid obesity, weakness, muscle weakness, anxiety, obstructive sleep apnea, hypertension, and a history of falling. Resident 54's medical record was reviewed 6/2/24-6/6/24. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review it was determined, for 3 of 53 sampled residents, that the facility did not keep confidential all information contained in the resident's records, regardless of the form or storage method of the records. Additionally, the facility did not maintain the medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, a resident's name was included in a different residents medical record, and a resident's medical records from the hospital were not included in the residents electronic medical records at the facility. Resident identifiers: 18, 42, and 43. Findings Included: 1. Resident 43 was admitted to the facility on [DATE] with diagnoses that included dementia, chronic obstructive pulmonary disease, hypothyroidism, muscle wasting, adult failure to thrive, nicotine dependence, and osteoarthritis. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and interview, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, the facility did not demonstrate having an assessment to identify Legionella and other opportunistic waterborne pathogens, control measures to prevent the growth of opportunistic waterborne pathogens, and how to monitor them. Additionally, a resident was observed helping another resident during dining and was touching the other resident's food with bare hands. Resident identifier: 24 and 46.
July 21, 2022Standard inspection · 12 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review it was determined that for 1 of 31 sample residents that the facility did not ensure that a resident received treatment and care in accordance with professional standards of practice and comprehensive person-centered care plan. Specifically, a resident experienced a change of condition (wound worsened) without the appropriate interventions and failed to notify the appropriate physician, as well as the facility did not monitor and reassess resident's vitals signs when they had changed. Resident Identifier: 57.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, it was determined that the facility did not distribute and serve food in accordance with the professional standards of food service safety. Specifically, food items in a walk-in freezer were open to air, the walk-in freezer was not functioning properly, food items in the walk-in refrigerator were open to air, and the kitchen was not clean.
- F Report COVID19 data to residents and families.
Inspectors wroteBased on interview and record review, it was determined that the facility did not inform residents, resident's families and representatives of a confirmed COVID-19 infection in a timely manner. Specifically, the facility did not send a notification to resident families and representatives by 5 p.m. the next calendar day following the occurrence of a confirmed COVID-19 infection.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review it was determined, for 4 of 31 sample residents, that the facility did not ensure that resident's had the right to request, refuse, and /or discontinue treatment and to formulate an advance directive. Specifically, resident's were not given the right to request, refuse, and/or formulate an advance directive. Resident identifiers: 40, 58, 62, and 332.
- E Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on interview and record review, it was determined the facility did not ensure that each drug regimen was free from unnecessary drugs for 3 of 31 sample residents. An unnecessary drug is any drug when used in excessive dose; excessive duration; without adequate monitoring; without adequate indications for its use; or in the presence of adverse consequences which indicate the dose should be reduced or discontinued. Specifically, the facility was not assessing residents' blood pressure levels as necessitated for safe administration of blood pressure medication, causing residents to receive blood pressure medications outside of the medical provider's established parameters. Resident identifiers: 58, 62, and 74.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview it was determined, for 4 of 31 sample residents, that the facility did not maintain medical records on each resident that were complete, accurately documented, and readily accessible. Specifically, residents Physician Orders for Life-Sustaining Treatment (POLST) forms and weekly skin notes were not included in the medical record. Resident identifiers: 40, 48, 58, and 62.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, it was determined that for 1 of 31 sample residents that the facility did not immediately consult with the resident's appropriate physician when there was a significant change in the resident's physical status and a need to alter treatment significantly, resulting in hospital intervention. Specifically, the appropriate physician was not immediately notified when a resident's wound worsened and the resident developed decreased blood pressure with tachycardia. Resident Identifier:
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview and record review it was determined that for 3 of 31 sample residents, the facility did not ensure that all residents were free from abuse. Specifically, one resident repeatedly and intentionally hit, shoved, swore at (e.g. bitch, asshole, son of a bitch), and threatened other residents. In addition, abused residents occasionally hit the abusive resident after being assaulted. Resident identifiers: 29, 46 and 49.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, it was determined, for 3 of 31 sample residents, that in response to allegations of abuse, exploitation, or mistreatment, the facility failed to thoroughly investigate the abuse and identify abuse that occurred. Additionally, incidence of verbal abuse and injuries of unknown origin were not investigated. Resident identifiers: 29, 46, and 49.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed, for 1 of 31 sample residents, to develop and implement a comprehensive person-centered care plan for each resident that described services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Specifically, the facility staff did not update a resident's care plan when the resident experienced a fall. Resident identifier: 62.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review it was determined, for 1 of 31 sample residents, that the facility did not ensure that residents who had not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record. Specifically, a psychotropic medication that had a black box warning for the resident's condition was administered to the resident. Resident identifier: 22.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews it was determined that the facility did not ensure, for 2 of 31 sample residents, safe and secure storage of drugs and biologicals in accordance with accepted professional principles; or include the appropriate accessory and cautionary instructions, and the expiration date on the medication. Specifically, opened multi-dose vials of medication were found past their dispense dates and were available for use. Resident Identifiers: 3 and 14.
January 9, 2020Standard inspection · 14 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility did not ensure that 3 of 25 sample residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. Specifically, a resident was not seen by a physician for approximately 9 days after falling and experiencing a change in condition, a resident with a cough had not been assessed by the physician, and a wound had not been treated timely. The findings for resident 118 were cited at a harm level. Resident identifiers: 24, 52 and 118.
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review it was determined, for 1 of 25 sample residents that the facility did not ensure the residents were free of significant medication errors. Specifically, a resident's anticoagulant medication was not started on admission resulting in an outcome of an extensive iliofemoral deep vein thrombosis to the right lower extremity. This occurred at a harm level. Resident identifier 21.
- E Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review it was determined that for 3 of 25 sample residents the facility did not notify and consult with the physician when there was a need to alter treatment significantly. Specifically the physician was notified consulted with in a timely manner when a residents wound condition deteriorated, when a resident's catheter become clogged, or when a resident experienced a change of condition after a fall. Resident identifiers: 8, 52, 118.
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview it was determined that the facility did not ensure that the residents' medical records were secure and confidential. Specifically, observations were made of computer screens unattended which displayed resident personal information. Resident identifier: 9.
- E Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on interview and record review, the facility did not conduct and document a facility-wide assessment to determine what resources were necessary to care for its residents competently during both day-to-day operations and emergencies. The facility must review and update that assessment, as necessary, and at least annually. The facility must also review and update this assessment whenever there was, or the facility plans for, any change that would require a substantial modification to any part of this assessment.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 25 sampled residents. Specifically, one resident who was colonized with MRSA (methicillin resistant staphylococcus aureus) did not have precautions in place to keep from infecting other residents and staff, and cross contamination was observed during medication pass and wound care. Resident identifiers: 1, 41, and 52.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, it was determined for 2 of 25 sampled residents, that the facility did not ensure that the residents were free from abuse. Specifically, one resident was grabbed on the arm by another resident, leaving a red mark. Resident identifiers: 1 and 54.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, it was determined, for 2 of 25 sample residents, that the facility did not report the results of an abuse investigation to the State Survey Agency within 5 working days of the incident. Specifically, an allegation of abuse was not reported to the State Agency. Resident identifiers: 1, 52 and 54.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review it was determined, for 2 of 25 sample resident, that in response to allegations of abuse, exploitation, or mistreatment, the facility failed to thoroughly investigated. Specifically, the facility failed to thoroughly investigate an allegation of physical abuse of a resident by another resident. Resident identifiers: 1 and 54.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review it was determined for 1 of 25 sample residents, that the facility did not ensure that the resident's environment remained as free of accident hazards as was possible and each resident received adequate supervision and assistance devices to prevent accidents. Specially, a skin tear occurred for one resident that required sutures. Resident identifier: 52.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on interview and record review it was determined for 1 of 25 sampled residents, the facility did not ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections. Specifically, a resident with a catheter developed an E. coli urinary tract infection. Resident identifier: 8.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on interview and record review it was determined that for 1 of 25 sample residents the facility did not ensure that a resident who was fed by enteral means received the appropriate treatment and services to prevent complication of enteral feeding including but not limited to aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers. Specifically, one resident had multiple emergency room visits for a clogged tube and went 24 hours without any food or fluids. Resident identifier: 118.
- D Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review it was determined, for 1 of 25 sample residents that the facility did not promptly notify the ordering physician, physician assistant, nurse practitioner or clinical nurse specialist of results that fell outside of clinical reference ranges. Specifically the facility did not notify a medical provider for 39 hours after the results were complete and faxed to the facility, and did not accurately report the results. Resident identifier: 21.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review it was determined that for 1 of 25 sample resident the facility did not maintain medical records on each resident that were complete, accurately documented, readily accessible and systematically organized. Specifically ones resident did not have weekly wound assessment documented in the medical record, and a weekly wound assessment was documented on a different day than it was completed. Resident identifier: 52.
Fire safety inspections
2 fire safety citations on file: 1 on June 6, 2024, 1 on July 21, 2022.
Every fire safety citation2 citations
- F Conduct testing and exercise requirements.
- D Develop and maintain an Emergency Preparedness Program (EP).
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 6, 2024 | Fine | $153,114 |
| June 6, 2024 | Payment Denial | 458 days from July 30, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Utah | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.46 | 4.09 | 3.86 |
| Registered nurses | 0.77 | 1.25 | 0.69 |
| All nursing staff on weekends | 3.16 | 3.58 | 3.42 |
| Nurse aides | 2.05 | ||
| Licensed practical nurses | 0.63 | ||
| Nursing staff turnover (share who left in a year) | 73.8% | 50.7% | 45.8% |
| Registered nurse turnover | 61.5% | 40.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.58 on weekdays and 3.16 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.25 in April to June 2025 to 3.46 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.46 | 0.77 | 3.58 | 3.16 | 0.2% | 0 of 90 | 81 |
| Oct to Dec 2025 | 3.37 | 0.73 | 3.52 | 2.99 | 0.7% | 0 of 92 | 79 |
| Jul to Sep 2025 | 3.34 | 0.59 | 3.52 | 2.88 | 1.2% | 0 of 92 | 80 |
| Apr to Jun 2025 | 3.25 | 0.54 | 3.44 | 2.78 | 1.0% | 0 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Utah, Jan to Mar 2026 | 3.91 | 1.11 | 4.10 | 3.44 | 2.8% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Utah | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.7 | 11.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.3 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.8 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.4 | 15.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 3.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.2 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.1 | 16.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 20.3 | 11.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.4 | 1.8 |
Owners and operators
Legal business name: BEAVER VALLEY HOSPITAL. CMS links this home to Cascades Healthcare, a group of 19 nursing homes averaging 2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Langford, Scott | Managing control - governing body | Individual | 09/18/2018 | |
| McSpadden, Darin | Managing control - governing body | Individual | 01/01/2023 | |
| Barney, Janett | Corporate director | Individual | 09/18/2018 | |
| Brown, Gary | Corporate director | Individual | 09/18/2018 | |
| Oakden, Richard | Corporate director | Individual | 09/18/2018 | |
| Robinson, Matthew | Corporate director | Individual | 09/18/2018 | |
| Smith, Val | Corporate director | Individual | 09/18/2018 | |
| White, Craig | Corporate director | Individual | 09/18/2018 | |
| Langford, Scott | Corporate officer | Individual | 09/18/2018 | |
| McSpadden, Darin | Corporate officer | Individual | 09/18/2018 | |
| Beaver Valley Hospital | Operational/managerial control | Organization | 09/18/2018 | |
| Cascades Healthcare LLC | Operational/managerial control | Organization | 01/01/2023 | |
| Baird, Gregory | Operational/managerial control | Individual | 01/01/2023 | |
| Fullmer, Chad | Operational/managerial control | Individual | 09/18/2018 | |
| McSpadden, Darin | Operational/managerial control | Individual | 09/18/2018 | |
| Merrell, David | Operational/managerial control | Individual | 07/22/2024 | |
| Cascades Healthcare LLC | Adp of the SNF | Organization | 06/03/2025 | |
| Baird, Gregory | Adp of the SNF | Individual | 01/01/2023 | |
| Fullmer, Chad | Adp of the SNF | Individual | 01/01/2023 | |
| McSpadden, Darin | Adp of the SNF | Individual | 09/18/2018 | |
| Merrell, David | Adp of the SNF | Individual | 07/22/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 17 problems in this area, most recently on March 25, 2025: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on June 6, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 9 problems in this area, most recently on June 6, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 8 problems in this area, most recently on June 6, 2024: "Ensure that residents are free from significant medication errors."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Utah average of 3.58.
Other nursing homes nearby
- St. George Rehabilitation St. George, 1.2 mi · 4 of 5 stars · 24 citations
- Bella Terra St. George (black Rock Health and Rehab St. George, 1.2 mi · 1 of 5 stars · 64 citations
- Coral Desert Rehabilitation and Care St. George, 1.3 mi · 5 of 5 stars · 13 citations
- Advanced Health Care of St. George St. George, 1.8 mi · 5 of 5 stars · 8 citations
- Seasons Healthcare and Rehabilitation St. George, 2.8 mi · 3 of 5 stars · 17 citations
- Southern Utah Veterans Home - Ivins Ivins, 8.7 mi · 5 of 5 stars · 12 citations
- Hurricane Health and Rehabilitation Hurricane, 15.1 mi · 2 of 5 stars · 16 citations
Utah contacts for a concern about a nursing home
These are the official offices in Utah. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Utah Department of Health and Human Services, Division of Licensing and Background Checks, Health Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Utah Long Term Care Ombudsman Program, Division of Aging and Adult Services, 801-538-3910. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Utah DLBC Find a Facility (licensing records and compliance history), where Utah publishes its own records on licensed homes.
Common questions
- What is Red Cliffs Health and Rehab's Medicare star rating?
- CMS rates Red Cliffs Health and Rehab 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Red Cliffs Health and Rehab get at its last inspection?
- 35 health deficiencies at the standard inspection on June 6, 2024. The Utah average is 8.8.
- Has Red Cliffs Health and Rehab been fined?
- Yes. CMS lists 1 fine totaling $153,114 in the last three years.
- Does Red Cliffs Health and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Red Cliffs Health and Rehab?
- CMS lists 21 owners and managers, and links the home to Cascades Healthcare. Legal business name: BEAVER VALLEY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.