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South Shore Health & Rehabilitation Center

353 Tyler St., Gary, IN 46402 · Lake County · (219) 886-7070

100 certified beds, about 76 residents a day · For profit - Corporation · Medicare and Medicaid since 1994

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155530 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 22, 2025, inspectors cited 16 health deficiencies (the Indiana average is 7.2, the national average 9.2).

Of 54 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.01 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.

61.8% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Sterling Healthcare, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 54 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
41D
9E
2F
Potential for minimal harm
0A
0B
1C
May 18, 2026Complaint inspection · 1 citation
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 27, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain comfortable and safe temperature levels for 1 of 4 Units (500 Unit), where 22 residents resided.
February 17, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2026
    Inspectors wroteBased on record review and interview, the facility failed to assess a resident with a change of condition before transfer and did not accurately document vital signs for 1 of 3 residents reviewed for change of condition. (Resident C)
September 22, 2025Standard inspection, Complaint inspection · 16 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to maintain a sanitary kitchen related to a low temperature chemical dishwasher not sanitizing properly. This had the potential to affect all 70 residents who received meals prepared in the kitchen. (Main Kitchen)
  2. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure pureed food was prepared correctly. This had the potential to affect all 8 residents who received pureed food from the kitchen. (Main Kitchen)
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair related to marred walls and doors, dirty and discolored floor tiles, missing baseboards, stained ceiling tiles, and missing hooks from privacy curtains for 2 of 4 units throughout the facility. (Units 4 and 5)
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to maintain a resident's dignity related to wearing a hospital gown during the day and leaving a resident exposed for 1 of 1 resident reviewed for dignity. (Resident 64)
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was fully informed of risks and benefits of a psychotropic medication prior to initiating the medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 11)
  6. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident was assessed to self-administer medications for 1 of 1 resident reviewed for self-administration of medication. (Resident 24)
  7. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the physician was notified timely of residents not receiving medications as ordered for 2 of 6 residents reviewed for unnecessary medications. (Residents C and B)
  8. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure professional standards of quality were maintained related to CNAs stopping and starting tube feedings for 1 of 5 residents reviewed for tube feedings. (Resident 64)
  9. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide ongoing activities for dependent residents for 3 of 3 residents reviewed for activities. (Residents 14, 35 and 44)
  10. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure blood pressure medications were administered and/or held per parameters as ordered. The facility also failed to ensure medications were administered as ordered and laboratory tests were obtained for 3 of 7 residents reviewed for unnecessary medications. (Residents F, E, and D)
  11. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents with limited range of motion received appropriate treatment and services to increase or prevent further decrease in range of motion for 2 of 4 residents reviewed for mobility. (Residents 44 and B)
  12. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure tube feedings were infusing at the correct times and/or the head of the bed was elevated while tube feeding was infusing for 3 of 5 residents reviewed for tube feeding. (Residents 14, 9 and 64)
  13. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate for 2 of 3 residents reviewed for respiratory care. (Residents 12 and 24)
  14. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a Pharmacy recommendation was completed as ordered for 1 of 5 residents reviewed for unnecessary medications. (Resident D)
  15. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents were free of significant medication errors related to medications not administered as ordered for infections for 2 of 6 residents reviewed for unnecessary medications. (Residents C and B)
  16. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 24, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure infection control practices were in place and implemented related to not donning personal protective equipment (PPE) for residents in enhanced barrier precautions (EBP) for two random resident care observations. (Residents 9 and 64 )
August 6, 2025Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dignity was maintained related to knocking before entering a resident's room for 1 of 3 residents reviewed for dignity. (Resident E)
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure equipment was properly functioning and ensure fall precautions were in place to prevent injury from a fall for 1 of 3 residents reviewed for accidents. (Resident J)
  3. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 5, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents' pain medications were administered as ordered and in a timely manner for 1 of 3 residents reviewed for pain. (Resident B)
July 24, 2024Standard inspection, Complaint inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure food was served and prepared under sanitary conditions related to touching food with ungloved hands, dirty food preparation equipment and greasy pipes for 1 of 1 residents observed for dining and 1 of 1 kitchens observed. (Resident L and the main kitchen)
  2. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to administer medications according to physician's orders related to not following parameters for 2 of 6 residents reviewed for unnecessary medications (Residents H and J), failed to ensure areas of bruising and rashes were assessed and monitored for 2 of 2 residents reviewed for non-pressure related skin conditions (Residents C and G), failed to ensure new onset edema (swelling) was assessed and monitored for 1 of 1 resident reviewed for edema (Resident K), and failed to provide transportation to physician's appointments for 3 of 4 residents reviewed for transportation to outside appointments (Residents D, E, and F).
  3. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's preferences were honored related to turning up the volume on the television set for 1 of 1 resident reviewed for activities. (Resident 43)
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the resident's Responsible Party was notified of the onset of a new bruise and medication changes for 2 of 2 residents reviewed for notification of change. (Residents C and B)
  5. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a Functional Maintenance Program (FMP) was in place for continued ambulation and range of motion after a resident was discharged from physical therapy for 1 of 2 residents reviewed for rehabilitation services. (Resident C)
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a dependent resident received assistance with activities of daily living (ADL's) related to the removal of facial hair for 1 of 2 residents reviewed for ADL's. (Resident 282)
  7. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meal consumption logs were completed for a resident with a history of significant weight loss for 1 of 2 residents reviewed for nutrition. (Resident 68)
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen was set at the correct flow rate and a resident was transported to the Pulmonologist's office for an appointment for 1 of 2 residents reviewed for respiratory care. (Resident C)
  9. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure nonpharmacological interventions were offered, documented, and the pain assessment lacked a pain scale when monitoring for 1 of 1 resident reviewed for pain. (Resident 45)
  10. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 21, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure each resident saw the dentist at least yearly for 2 of 2 residents reviewed for dental care. (Residents K and D)
April 30, 2024Complaint inspection · 6 citations
  1. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the residents' environment was clean and in good repair, related to dirt and debris in the corners and around the base board in resident rooms and bathrooms, unlabeled/uncovered personal care items stored in the bathroom, dried liquid feeding on pump poles and floors, stains on the floor, dirty and stained privacy curtains, cobwebs, trash on the floor, trash and equipment stored behind closets and in unused bathtubs, dirty unused bathtubs, dim bathroom lights, loose baseboard, missing bathroom tile, holes in the tile floor in the bathroom, and a full water pitcher liner used for urine elimination for 14 of 15 rooms and /or bathrooms observed randomly on 4 of 4 halls. (Rooms 214, 213, 206, 204, 205, 311, 310, 308, 306, 408, 410, 402, 404, and 510.)
  2. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, and interview, and record review, the facility failed to maintain an effective pest control program related to dead bugs/water bugs and mice droppings in the resident rooms and bathrooms for 4 of 15 rooms randomly observed. (Rooms 310, 408, 402, and 213)
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the right of a resident/Guardian to direct his or her own medical treatment, related to medication given after the legal Guardian expressed she did not want the treatment to continue, for 1 of 3 residents reviewed for resident rights. (Resident B)
  4. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with pain received a routine pain medication as ordered by the Physician, related to not re-ordering the pain medication from the Pharmacy in a timely manner for 1 of 1 resident reviewed for pain medications. (Resident B)
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents were free from unnecessary medications, related to medications administered when the blood pressure was out of prescribed parameters and multiple pain patches applied to a resident, for 2 of 2 residents reviewed for unnecessary medications. (Residents B and F)
  6. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the posted Nurse Staffing Information was up-to-date and current, related to Nurse Staffing Information not posted daily and a lack of of actual hours worked documented on the postings. This had the potential to affect all of the residents who resided in the facility in February, March, and April, 2024.
January 30, 2024Complaint inspection · 2 citations
  1. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to notify the resident and/or the resident's Responsible Party in writing of an intrafacility transfer, as well as the lack of notification of a new roommate, for 2 of 4 residents reviewed for infection control. (Residents B and H)
  2. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure meal consumption logs were completed for a resident with a history of a significant weight loss, for 1 of 3 residents reviewed for a significant change in condition. (Resident C)
September 28, 2023Complaint inspection · 2 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 24, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident who received a left foot/toe injury had thorough and accurate assessments of the area and failed to treat the area as ordered by the Physician, which resulted in the resident being admitted into the hospital with diagnoses of left great toe infection, cellulitis of the left foot, and a MRI of the foot that indicated a result of suspicious for osteomyelitis of the left great toe for 1 of 2 residents reviewed for injuries. (Resident C)
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was free from misappropriation of resident property, related to missing narcotics/controlled medication, for 1 of 2 residents reviewed for misappropriation of property. (Resident E) The deficient practice was corrected by 8/18/23, prior to the start of the survey, and was therefore past noncompliance. The facility thoroughly investigated the missing narcotic medication, as well as notified the police. A report was initiated by the police department. LPN 4 is no longer employed by the facility. Nurses and QMA's were educated on the policy for receiving controlled substances and shift to shift counting. Staff with access to the missing narcotics were interviewed. Audits were completed on all medications carts and for residents who had narcotics in the past 30 days. [...]
June 9, 2023Standard inspection · 13 citations
  1. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure recipes were followed for a mechanical soft diet. This had the potential to affect the 9 residents who received a mechanical soft diet from the kitchen. (The Main Kitchen)
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation and interview, the facility failed to serve and prepare food under sanitary conditions related to dirty food equipment, cooking items stored incorrectly, and improper hand hygiene during food preparation for 1 of 1 kitchens observed. This had the potential to affect the 79 residents who received food from the kitchen. (The Main Kitchen)
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure the residents' environment as well as the kitchen area was clean and in good repair related to dirty pipes and debris along the floor/baseboards, dirty ceiling vents, floor tiles dirty and broken, marred walls, doors, and closets, gouges in walls, dirty ceiling tiles, missing transition pieces and trim, chipped caulk, and chipped paint in 1 of 1 kitchen areas and on 2 of 4 units. (The Main Kitchen, 200, and 400 Units)
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure each resident's dignity was maintained related to a resident lying exposed in her room with no privacy curtains or doors closed for 1 of 2 residents reviewed for dignity. (Resident 70)
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents had an assessment to self-administer their own medications for 1 random resident reviewed for self-administration of medication. (Resident 75)
  6. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dependent residents received assistance with ADL's (activities of daily living) related to getting out of bed for 1 of 2 residents reviewed for ADL's. (Resident 48)
  7. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an ongoing activity program was implemented for cognitively impaired and dependent residents for 3 of 4 residents reviewed for activities. (Residents 48, 21, and 70)
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure floor mats were in place for a resident who was a fall risk for 1 of 1 residents reviewed for accidents. (Resident 48)
  9. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a dialysis access site was assessed for 1 of 1 residents reviewed for dialysis. (Resident 49)
  10. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure signs and symptoms of anxiety were monitored, anti-anxiety medications were available, and interventions were implemented based on an individualized interdisciplinary approach to care with resident involvement for 1 of 1 residents reviewed for mood/ behavior. (Resident 81)
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were labeled properly for 1 of 2 medication carts observed. (Cart 1 on the 500 Unit)
  12. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the menu was followed as written and resident preferences were honored for 1 of 5 residents reviewed for food. (Resident 75)
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 1, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure infection control guidelines were in place and implemented, including those to prevent and/or contain COVID-19, related to not completing respiratory assessments and not testing a symptomatic resident timely for COVID-19 for 2 of 3 residents reviewed for COVID-19. (Residents 39 and 12)

Fire safety inspections

33 fire safety citations on file: 18 on September 22, 2025, 7 on July 24, 2024, 8 on June 9, 2023.

Every fire safety citation33 citations
  1. F
    Establish staff and initial training requirements.
    E 37 · September 22, 2025 · Corrected (the home has a date of correction)
  2. F
    Conduct testing and exercise requirements.
    E 39 · September 22, 2025 · Corrected (the home has a date of correction)
  3. F
    Implement emergency and standby power systems.
    E 41 · September 22, 2025 · Corrected (the home has a date of correction)
  4. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · September 22, 2025 · Corrected (the home has a date of correction)
  5. F
    Meet other general requirements that are deficient.
    K 300 · September 22, 2025 · Corrected (the home has a date of correction)
  6. F
    Provide properly protected cooking facilities.
    K 324 · September 22, 2025 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 22, 2025 · Corrected (the home has a date of correction)
  8. F
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · September 22, 2025 · Corrected (the home has a date of correction)
  9. F
    Meet other general requirements that are deficient.
    K 500 · September 22, 2025 · Corrected (the home has a date of correction)
  10. F
    Have simulated fire drills held at unexpected times.
    K 712 · September 22, 2025 · Corrected (the home has a date of correction)
  11. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · September 22, 2025 · Corrected (the home has a date of correction)
  12. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · September 22, 2025 · Corrected (the home has a date of correction)
  13. F
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · September 22, 2025 · Corrected (the home has a date of correction)
  14. E
    Install an approved automatic sprinkler system.
    K 351 · September 22, 2025 · Corrected (the home has a date of correction)
  15. E
    Install corridor and hallway doors that block smoke.
    K 363 · September 22, 2025 · Corrected (the home has a date of correction)
  16. E
    Install properly constructed windows in hallway walls or doors.
    K 364 · September 22, 2025 · Corrected (the home has a date of correction)
  17. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · September 22, 2025 · Corrected (the home has a date of correction)
  18. E
    Have a properly installed and maintained dumbwaiter or escalator.
    K 532 · September 22, 2025 · Corrected (the home has a date of correction)
  19. F
    Establish staff and initial training requirements.
    E 37 · July 24, 2024 · Corrected (the home has a date of correction)
  20. F
    Implement emergency and standby power systems.
    E 41 · July 24, 2024 · Corrected (the home has a date of correction)
  21. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 24, 2024 · Corrected (the home has a date of correction)
  22. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · July 24, 2024 · Corrected (the home has a date of correction)
  23. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 24, 2024 · Corrected (the home has a date of correction)
  24. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 24, 2024 · Corrected (the home has a date of correction)
  25. E
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · July 24, 2024 · Corrected (the home has a date of correction)
  26. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 9, 2023 · Corrected (the home has a date of correction)
  27. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 9, 2023 · Corrected (the home has a date of correction)
  28. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 9, 2023 · Corrected (the home has a date of correction)
  29. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 9, 2023 · Corrected (the home has a date of correction)
  30. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · June 9, 2023 · Corrected (the home has a date of correction)
  31. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 9, 2023 · Corrected (the home has a date of correction)
  32. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 9, 2023 · Corrected (the home has a date of correction)
  33. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 9, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)4.013.693.86
Registered nurses0.690.670.69
All nursing staff on weekends3.533.253.42
Nurse aides2.32
Licensed practical nurses1.00
Nursing staff turnover (share who left in a year)61.8%45.9%45.8%
Registered nurse turnover42.9%40.3%42.9%
Administrators who left2

CMS expects 4.06 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.21 on weekdays and 3.53 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.42 in April to June 2025 to 4.01 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.010.694.213.53 0.0%0 of 9076
Oct to Dec 20254.040.724.253.48 0.0%0 of 9278
Jul to Sep 20254.100.634.383.38 0.0%1 of 9277
Apr to Jun 20254.420.554.683.75 0.5%0 of 9184
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For South Shore Health & Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.211.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.711.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.53.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.913.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.722.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.610.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for South Shore Health & Rehabilitation Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 15 eligible stays.

Potentially preventable readmissions

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 21 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 24 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Falls with major injury

0.0% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 41 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 41 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: PULASKI MEMORIAL HOSPITAL. CMS links this home to Sterling Healthcare, a group of 5 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Ibekie, OranuContracted managing employeeIndividual01/01/2024
Birn, PhillipW-2 managing employeeIndividual01/01/2024
Sanders, CaitlinW-2 managing employeeIndividual01/01/2024
Bennett, AdamCorporate directorIndividual01/01/2024
Hutton, CharlesCorporate directorIndividual01/01/2024
Kauffman, ClintonCorporate directorIndividual01/01/2024
Leman, ValerieCorporate directorIndividual01/01/2024
McKay, MichaelCorporate directorIndividual01/01/2024
Smith, JenniferCorporate directorIndividual01/01/2024
White, TaylorCorporate directorIndividual01/01/2024
Malott, GreggCorporate officerIndividual01/01/2024
Maybach Partners, LLCOperational/managerial controlOrganization01/01/2024
Pulaski Memorial HospitalOperational/managerial controlOrganization01/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 23 problems in this area, most recently on February 17, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on May 18, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on September 22, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 4 problems in this area, most recently on September 22, 2025: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

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Common questions

What is South Shore Health & Rehabilitation Center's Medicare star rating?
CMS rates South Shore Health & Rehabilitation Center 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did South Shore Health & Rehabilitation Center get at its last inspection?
16 health deficiencies at the standard inspection on September 22, 2025. The Indiana average is 7.2.
Has South Shore Health & Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does South Shore Health & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns South Shore Health & Rehabilitation Center?
CMS lists 13 owners and managers, and links the home to Sterling Healthcare. Legal business name: PULASKI MEMORIAL HOSPITAL.

Sources

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