Home / Washington / Orting
Washington Soldiers Home
1301 Orting-Kapowsin Hwy E, Orting, WA 98360 · Pierce County · (360) 893-4515
97 certified beds, about 89 residents a day · Government - State · Medicare and Medicaid since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 505516 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 29, 2025, inspectors cited 14 health deficiencies (the Washington average is 15.8, the national average 9.2).
Of 31 health citations since June 2023, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,358 in the last three years; the largest was $10,358, and the latest is dated August 29, 2025.
Nurses and nurse aides worked 4.27 hours per resident per day, against 4.36 across Washington and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
40.7% of nursing staff left within the year CMS measured (Washington average 45.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
May 19, 2026Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to ensure freedom from abuse, during a resident-to-resident altercation, for 1 of 3 residents (Resident 2) reviewed for resident abuse. This failure placed the residents at risk for injury, psychological harm, diminished feelings of safety and security, and a decreased quality of life.
August 29, 2025Standard inspection · 14 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to address identified risk factors for the development of pressure ulcers and implement preventative interventions timely for 1 of 4 sampled residents (Resident 3) reviewed for pressure related wounds. Resident 3 experienced harm when they developed two facility acquired pressure injuries after identified pressure prevention strategies, air mattress and heel protection boots, were not implemented timely as recommended. This failure placed residents at risk of development for pressure injury, medical complications, and diminished quality of life.
- G Provide appropriate foot care.
Inspectors wroteBased on interview and record review, the facility failed to ensure podiatry (the treatment of feet and their ailments) care and services were provided timely to avoid podiatric complications in residents with diabetes (elevated blood sugar) for 1 of 3 sampled residents (Resident 39) reviewed for foot care. Resident 39 experienced harm when they developed an avoidable foot wound and pain due to wearing ill-fitting shoes that prevented the resident from participating in therapy resulting in a decrease in strength from baseline and a slight functional decline when there was a delay in scheduling a podiatric shoe fitting. This failure placed residents at risk of discomfort, reduced ambulation and reduced participation in activities of daily life.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview and record review, the facility failed to have psychotropic medication (medications that affect a person's mental state) informed consents accurately completed prior to administering the medication for 1 of 5 sampled residents (Resident 8) reviewed for unnecessary medication use. This failure placed the resident and/or their legal representatives at risk for lack of knowledge to make an informed decision regarding the use of the medications and a diminished quality of life.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure personal privacy was protected for 1 of 3 sampled residents (Resident 50) when reviewed for resident rights. This failure placed the resident at risk for embarrassment, a violation of their privacy, and a diminished quality of life.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a sanitary and homelike environment for 1 of 4 halls (100 hall) when reviewed for environment. Failure to ensure Resident 19's wheelchair left armrest was in good repair placed the resident at risk for unsanitary conditions and a diminished quality of life.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interview and record review, the facility failed to provide written bed hold notice at the time of transfer to the hospital for 2 of 4 sampled residents (Residents 93 and 5) when reviewed for hospitalization. This failure placed the residents at risk for lacking knowledge regarding their right to hold their bed while in the hospital and diminished quality of life.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review, the facility failed to ensure the minimum data set (MDS, an assessment tool) accurately reflected the status for 3 of 19 sampled residents (Residents 6, 5, and 1) when reviewed for accuracy of assessments. This failure placed the residents at risk for unmet care needs, inaccurate medical record information, and a diminished quality of life.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility failed to screen for mental health services on admission for 1 of 7 sampled residents (Resident 30) when reviewed for Pre-admission Screening and Resident Review (PASSAR, a mental health services screening tool). This failure placed the resident at risk for lack of mental health support, increase in adverse behaviors, decrease in mood, and diminished quality of life.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure license nurses followed orders for applying a splint (device used to immobilize or stabilize a joint or protected body part) and prevalon boots (boots used to relieve pressure on heels) for 1 of 3 sampled residents (Resident 1) when reviewed for positioning. This failure placed the resident at risk for worsening mobility, medical complications, and diminished quality of life. Finding Included. Review of the EHR showed Resident 1 was admitted to the facility on [DATE] with diagnoses that include hemiplegia and hemiparesis following cerebral infarction (paralysis that affects only one side of the body after blood flow to the brain was interrupted), heart failure, dysphagia (difficulty swallowing food or liquids) and dementia (thinking and social symptoms that interfered with daily functioning). [...]
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents received treatment and services to increase and/or prevent further decline for 1 of 3 sampled residents (Resident 39) reviewed for limited range of motion (ROM). This failure placed residents at risk for a functional decline, increased dependence on staff, and diminished quality of life.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor and accurately document fluid restrictions or failed to follow up on a speech therapy referral for 2 of 6 sampled residents (Residents 2 and 3) when reviewed for nutrition and/or dialysis. These failures placed residents at potential risk for medical complications and a diminished quality of life.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to act on the consultant pharmacist's medication regimen review (MRR) recommendations and to have clearly documented rationale for not following the recommendation for 1 of 5 sampled residents (Residents 8) when reviewed for unnecessary medication use. This failure placed the resident at potential risk for medical complications and a decreased quality of life.:
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to schedule a follow up dental appointment and provide prompt dental services for 1 of 3 sampled residents (Resident 19) when reviewed for dental. This failure placed the resident at risk for continued dental problems and a diminished quality of life.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post the actual hours worked in the nursing staffing postings for 5 of 5 observed days during the survey period (08/21/2025, 08/22/2025, 08/25/2025, 08/26/2025, and 08/27/2025) when reviewed for nursing staff postings. This failure prevented the residents, family members, and visitors from exercising their rights to know the actual numbers of available nursing staff in the facility.
April 8, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to identify an allegation of neglect and failed to report the allegation to the state agency with the required timeframe for 1 of 3 sampled residents (Resident 1) reviewed for reporting alleged violations. These failures placed the resident at risk for ongoing abuse/neglect, unmet needs and a decreased quality of life.
July 18, 2024Standard inspection · 12 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview, the facility failed to provide food at an appetizing temperature for 1 of 1 tray line when reviewed for Kitchen Services. This failure placed residents at risk of lower nutritional intake, potential weight loss, and a diminished quality of life.
- E Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure 22 of 90 sampled residents (Residents 2, 8, 13, 14, 18, 23, 30, 34, 37, 40, 48, 59, 60, 62, 64, 71, 73, 74, 82, 85, 86 and 140) received physician ordered therapeutic diets or portion sizes. This failure placed residents at risk for medical complications, nutritional deficits and a decreased quality of life.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to obtain or offer assistance in formulating or periodically checking if a resident had a healthcare advance directive (AD) for 1 of 17 sampled residents (Residents 78) reviewed for AD. This failure placed the resident at risk to be denied the opportunity to direct their health care if they were to become unable to make decisions or communicate their health care preferences.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an incident of potential abuse, such as misappropriation of personal property, was identified as such and reported to law enforcement and the State Survey Agency as required for 1 of 4 sampled residents (Resident 37) reviewed for abuse. Failure to report allegation/incident of abuse placed the resident at risk for additional abuse and a diminished quality of life.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview, and record review, the facility failed to identify and investigate possible misappropriation of personal property/abuse for 1 of 4 sampled residents (Resident 37) reviewed for abuse. Failure to thoroughly investigate an allegation/incident of abuse placed the resident at risk for additional abuse and a diminished quality of life.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review the facility failed to ensure Pre-admission Screening and Resident Review (PASRR) assessment was accurately completed upon or prior to admission for 1 of 7 residents (Resident 71) reviewed for PASRRs and/or unnecessary medications. This failure placed the resident at risk for unidentified mental health care needs and a poor quality of life.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure services provided met professional standards of practice for 1 of 19 sampled residents (Resident 78) reviewed for quality of care. The failure to assess, obtain orders, monitor, and document the use of Resident 78's shrinker (an elastic sock used to control swelling, promote healing and assist in shaping an amputated/surgically removed leg) prior to use, placed the resident at risk for medical complications, unmet needs, and a poor quality of life.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide the necessary care and services for 1 of 3 sampled residents (Resident 57) when reviewed for ADL decline. Failure to obtain a wheelchair for Resident 57's use, placed them at risk for avoidable decline and a diminished quality of life.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to consistently monitor and document bowel movements and implement the bowel program when needed for 1 of 1 resident (Resident 28) reviewed for bowel protocol. Additionally, the facility failed to initiate proper positioning, for 2 of 3 residents (Resident 12 and 52) when reviewed for positioning and mobility. These failures placed the residents at risk for worsening conditions, discomfort, and a decreased quality of life.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide the necessary supervision and safety monitoring for 1 of 4 residents (Resident 28) reviewed for accidents. This failure placed the resident and the facility at risk for possible fire and serious injury related to an inaccurate smoking safety assessment.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review the facility failed to monitor and manage issues with pain for 1 of 2 residents (Resident 67) reviewed for pain management. Failure to monitor Resident 67's pain levels placed the resident at risk for uncontrolled pain and a decreased quality of life.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility failed to ensure as needed (PRN) psychotropic medications (affecting the mind) were limited to 14 days for 1 of 5 sampled residents (Resident 59) when reviewed for unnecessary medications. This failure placed the residents at risk for receiving unnecessary psychotropic medication, avoidable medication side effects, and a diminished quality of life.
June 7, 2023Standard inspection · 3 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, the facility failed to ensure physician orders were followed for 1 of 5 residents (Resident 66) reviewed for Unnecessary Medication Use. This failure placed the residents at risk for medical complications and a diminished quality of life.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure sufficient services were provided for 1 of 2 residents (Resident 53) reviewed for Indwelling Urinary Catheter (a catheter/tube inserted into the bladder and left in place to drain urine) and Antibiotic Use. Failure to ensure Resident 53's urology (the branch of medicine concerned with the function and disorders of the urinary system) referral was implemented placed the resident as risk for further complications, unmet care needs, and a diminished quality of life.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview and record review, the facility failed to monitor the dialysis access site and follow up on dialysis center recommendations for 1 of 1 resident (Resident 62) reviewed for Dialysis. This failure placed the resident at risk for medical complications and a decreased quality of life.
Fire safety inspections
36 fire safety citations on file: 11 on August 29, 2025, 15 on July 18, 2024, 10 on June 7, 2023.
Every fire safety citation36 citations
- F Address subsistence needs for staff and patients.
- F Establish policies and procedures including evacuation.
- F List the names and contact information of those in the facility.
- F Provide family notifications of emergency plan.
- F Establish emergency prep training and testing.
- F Install corridor and hallway doors that block smoke.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Have properly installed electrical wiring and gas equipment.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure proper usage of power strips and extension cords.
- F Establish procedures for tracking staff and patients during an emergency.
- F Establish policies and procedures for medical documentation.
- F Establish emergency prep training and testing.
- F Establish staff and initial training requirements.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Ensure proper usage of power strips and extension cords.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- E Install corridor and hallway doors that block smoke.
- D Have properly located and lighted "Exit" signs.
- D Have properly installed electrical wiring and gas equipment.
- F Establish procedures for tracking staff and patients during an emergency.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure proper usage of power strips and extension cords.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Have properly installed electrical wiring and gas equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 29, 2025 | Fine | $10,358 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Washington | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.27 | 4.36 | 3.86 |
| Registered nurses | 0.65 | 0.94 | 0.69 |
| All nursing staff on weekends | 3.79 | 3.80 | 3.42 |
| Nurse aides | 2.77 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 40.7% | 45.1% | 45.8% |
| Registered nurse turnover | 33.3% | 45.4% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.47 on weekdays and 3.79 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.29 in April to June 2025 to 4.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.27 | 0.65 | 4.47 | 3.79 | 5.7% | 0 of 90 | 89 |
| Oct to Dec 2025 | 4.30 | 0.77 | 4.52 | 3.76 | 10.2% | 0 of 92 | 91 |
| Jul to Sep 2025 | 4.62 | 0.89 | 4.98 | 3.72 | 7.6% | 0 of 92 | 92 |
| Apr to Jun 2025 | 4.29 | 0.84 | 4.53 | 3.69 | 3.4% | 0 of 91 | 88 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Washington, Jan to Mar 2026 | 4.21 | 0.90 | 4.44 | 3.66 | 3.7% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
Official wage estimates for Washington
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Washington, all employers | |||
| CNAs (nursing assistants) | $23.65 | $22.59 to $27.85 | 30,270 |
| LPNs and LVNs | $39.98 | $36.98 to $45.18 | 6,780 |
| Registered nurses | $59.71 | $49.57 to $64.54 | 69,260 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Washington | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.8 | 14.2 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.0 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.2 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 2.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.4 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.0 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.8 | 15.1 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.5 | 1.8 |
Short-term rehab results
For a stay to recover after a hospital visit, these are the results CMS publishes for Washington Soldiers Home's Medicare short-stay residents. How to read these, and what Medicare pays for.
CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Owners and operators
Legal business name: STATE OF WASHINGTON WASHINGTON SOLDIERS HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Washington State Department of Vete | 5% or greater direct ownership interest | Organization | 100% | 09/27/2006 |
| Gilbert, Solomon | Managing control - governing body | Individual | 05/22/2023 | |
| Murray, Daniel | Managing control - governing body | Individual | 11/16/2021 | |
| Puente, David | Managing control - governing body | Individual | 02/01/2023 | |
| Washington State Department of Vete | Operational/managerial control | Organization | 09/27/2006 | |
| Buttitta, James | Operational/managerial control | Individual | 01/28/2019 | |
| Puente, David | Operational/managerial control | Individual | 02/01/2023 | |
| Smith, Daniel | Operational/managerial control | Individual | 01/01/2023 | |
| Westhoff, Terrance | Operational/managerial control | Individual | 09/01/2020 | |
| Buttitta, James | Adp of the SNF | Individual | 08/21/2025 | |
| Smith, Daniel | Adp of the SNF | Individual | 08/20/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on August 29, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on August 29, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on August 29, 2025: "Ensure each resident receives an accurate assessment."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 19, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.79 hours per resident per day, below the Washington average of 3.80.
Other nursing homes nearby
- Life Care Center of South Hill Puyallup, 7 mi · 5 of 5 stars · 29 citations
- Puyallup Post Acute Puyallup, 7.1 mi · 1 of 5 stars · 54 citations
- Rainier Rehabilitation Puyallup, 7.6 mi · 5 of 5 stars · 5 citations
- Linden Grove Health Care Center Puyallup, 7.9 mi · 1 of 5 stars · 102 citations
- Life Care Center of Puyallup Puyallup, 7.9 mi · 2 of 5 stars · 38 citations
- Heartwood Extended Healthcare Tacoma, 12.1 mi · 1 of 5 stars · 85 citations
- Tacoma Nursing and Rehabilitation Center Tacoma, 12.4 mi · 5 of 5 stars · 19 citations
- Avalon Healthcare - Tacoma Tacoma, 12.7 mi · 2 of 5 stars · 83 citations
Washington contacts for a concern about a nursing home
These are the official offices in Washington. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Washington DSHS Aging and Long-Term Support Administration, Residential Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Washington State Long-Term Care Ombudsman Program, 1-800-562-6028. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Washington Soldiers Home's Medicare star rating?
- CMS rates Washington Soldiers Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Washington Soldiers Home get at its last inspection?
- 14 health deficiencies at the standard inspection on August 29, 2025. The Washington average is 15.8.
- Has Washington Soldiers Home been fined?
- Yes. CMS lists 1 fine totaling $10,358 in the last three years.
- Does Washington Soldiers Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Washington Soldiers Home?
- CMS lists 11 owners and managers. Legal business name: STATE OF WASHINGTON WASHINGTON SOLDIERS HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.