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Home / Illinois / Bensenville

Bridgeway Senior Living

111 East Washington, Bensenville, IL 60106 · Du Page County · (630) 766-5800

226 certified beds, about 156 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1981

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145420 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 15, 2026, inspectors cited 14 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 60 health citations since January 2024, 5 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $40,798 in the last three years; the largest was $24,448, and the latest is dated April 25, 2026.

Nurses and nurse aides worked 2.87 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

38.0% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Atied Associates, an affiliated group of 12 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 60 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
32D
17E
4F
Potential for minimal harm
0A
0B
2C
July 23, 2026Complaint inspection · 1 citation
  1. G
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Actual harm, isolated · found on a complaint visit · deficient, provider has July 24, 2026
    Inspectors wroteBased on the interview and record review, the facility failed to ensure a resident's monthly atypical antipsychotic injection and oral antibiotics were administered as ordered. This failure resulted in a resident experiencing unstable behaviors with a subsequent involuntary psychiatric admission. This applies to 1 of 4 residents (R4) reviewed for significant medication errors. On 07/21/2026 at 10:05 AM, V18 (R4's family member) stated that R4 receives Invega (atypical antipsychotic medication) injections on the 5th of each month, and in July she did not receive it. V18 said on 07/12/2026, R4 also received an order for an oral antibiotic treatment for a urinary tract infection, but R4 did not receive her antibiotic either. V18 said R4's psychiatric symptoms worsened and the facility petitioned and transferred R4 to the hospital on [DATE]. [...]
April 25, 2026Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review the facility failed to ensure the safety of resident during care. This failure resulted in R1 falling from her bed during peri care, sustaining a scalp laceration, and needing transferred to a local hospital for sutures. This applies to one of three residents (R1) reviewed for safety in the sample of three. This past non-compliance occurred from 3/29/26 to 3/30/26.
March 27, 2026Complaint inspection · 2 citations
  1. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 28, 2026
    Inspectors wroteBased on interview and record review the facility failed to have orders in place to manage a resident's PICC (peripherally inserted central catheter) Line. This applies to 1 of 3 residents (R1) reviewed for intravenous lines in the sample of 3.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 28, 2026
    Inspectors wroteBased on interview and record review the facility failed to administer antibiotics as ordered by the physician and notify the physician when those antibiotics were not administered. This applies to 1 of 3 residents (R1) reviewed for significant medication errors in the sample of 3.
January 15, 2026Standard inspection · 14 citations
  1. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on interview and record review, the facility failed to follow the facility policy for filing grievances or complaints, failed to ensure residents know how to file a grievance and failed to make the grievance forms readily available for residents to complete. This applies to 8 of 8 residents (R8, R15, R26, R61, R78, R120, R121, R175) who attended the resident meeting in the sample of 30.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to assist residents identified as needing assistance with nail care and personal hygiene. This applies to 5 of 5 residents (R27, R49, R63, R92 and R133) reviewed for ADL (activities of daily living) in the sample of 30.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide safe medication storage and labelling practices for residents receiving prescription and narcotic medications. This applies to one nursing unit and 7 of 7 residents (R3, R33, R88, R91, R106, R107, and R141) reviewed for medication storage in the sample of 30.
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on interview and record review, the facility prevented a resident from utilizing their motorized wheelchair and failed to obtain the resident's consent before modifying a resident'smotorized wheelchair. This applies to 1 of 1 residents (R175) reviewed for resident rights in the sample of 30.
  5. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to complete the referral process to obtain a motorized wheelchair per a resident's request in order for the resident to gain more independence with mobility. This applies to 1 of 1 residents (R8) reviewed for accommodation of needs in the sample of 30.
  6. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide ongoing monitoring and reassessment of a physical restraint, implement restraint-reduction interventions, and ensure that a physical restraint was used only when medically necessary. This applies to 1 of 1 residents (R147) reviewed for physical restraints in the sample of 30.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on interviews and record reviews the facility failed to ensure allegations of abuse were reported to the designated abuse coordinator and state agency. This failure applies to one of two residents (R175) reviewed for abuse in a total sample of 30 residents.
  8. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adequately assess a resident for discharge planning in accordance with their policy. This applies to 1 of 1 residents (R61) reviewed for discharge planning in the sample of 30.
  9. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the use of a restraint and oxygen therapy. This applies to 2 of 2 residents (R9 and R147) reviewed for accuracy of assessments in a sample of 30.
  10. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to off-load the heels of a resident, who has facility-acquired pressure ulcers. This applies to 1 of 3 residents (R176) reviewed for pressure ulcers in the sample of 30.
  11. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observations, interviews and record reviews the facility failed to failed to provide adequate care and services to maintain adequate nutritional status by failing to monitor food intake and offer offering meal alternatives similar nutritive value, encourage resident intake of meals, and ordering and providing nutritional supplements as recommended by the dietitian for residents with low body weights and poor oral intake. This failure applies to three of six residents (R18, R49, and R105) reviewed for nutrition in a total sample of 30 residents.
  12. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the resident received oxygen as prescribed. This applies to 3 of 4 resident (R7, R9, and R81) reviewed for oxygen administration in a sample of 30.
  13. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident with complaint of pain was reassessed and provided interventions to relieve pain in accordance with facility policy. This applies to 1 of 1 residents (R8) reviewed for pain management in the sample of 30.
  14. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 16, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement infection control practices including hand hygiene during dining and the use of personal protective equipment for residents on isolation and enhanced barrier precautions. This applies to 2 of 4 residents (R74, R92) reviewed for infection control in the sample of 30.
December 27, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a safe, clean, and comfortable environment. This applies to 1 of 5 residents (R5) reviewed for environment in a sample of 5.
September 14, 2025Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 15, 2025
    Inspectors wroteBased in interview and record review the facility failed to follow its policy to notify resident representative of a change in condition. This applies to 1 of 3 residents (R5) reviewed for notification of change in the sample of 7.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 15, 2025
    Inspectors wroteBased on interview and record review, the facility failed to follow its policy and perform an assessment on a resident who exhibited a change in condition. This applies to 1of 3 residents (R5) reviewed for assessment in the sample of 7.
August 15, 2025Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide a safe environment and implement care plan interventions to prevent a fall that resulted in injury. This applies to 1 of 3 residents (R12) reviewed for falls in the sample of 14. This failure resulted in R12, experienced a fall that resulted in a right hip fracture and required hospitalization.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide care timely incontinence care. This applies to 4 of 6 residents (R1, R2, R3, R4) reviewed for incontinence care in the sample of 11.
January 28, 2025Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide the necessary services to maintain good personal hygiene for 1 of 3 residents (R9) reviewed for activities of daily living in a sample of 3.
  2. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident's call light was in working condition and the resident receives services within a reasonable timeframe. This applies to 1 of 3 residents (R9) reviewed for call lights in the sample of 9.
December 13, 2024Standard inspection · 17 citations
  1. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow recipes as instructed for palatability. This applies to all residents that receive regular diets, regular or pureed texture, prepared in the facility kitchen.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to properly label/date/seal/store items, wear hair restraints, and maintain safe food storage temperature of walk-in cooler in kitchen. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen.
  3. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain the kitchen walk-in cooler in safe operating condition. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen.
  4. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide a resident and/or their family/POA (POA/Power of Attorney) in writing for the reason of transfer to the hospital. The facility also failed to notify the ombudsman of the transfer. This applies to 5 of 5 residents (R9, R25 R58, R63, and R84) reviewed for discharge in a sample of 32.
  5. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide in writing to the residents and/or their POA (POA/Power of Attorney) information regarding bed hold and return at the time of discharge to the hospital. This applies to 5 of 5 residents (R9, R25 R58, R63, and R84) reviewed for discharge in a sample of 32.
  6. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care for 5 residents (R34, R5, R151, R139, & R38) who are dependent on care for activities of daily living in a sample of 32.
  7. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wrote6. On 12/10/24 at 11:01 AM, R109 was in her room and there were 10 Pills in a medication cup on her bedside table. R109 said that the nurse gave the medicine to her and then the nurse walked away. R109 said that she was not going to take her medications until her stomach felt better. R109 said that she had been throwing up since early morning and every time she drinks water she throws up. On 12/12/24 at 12:45 PM V2 (Director of Nursing) said that all residents need an assessment to self-medicate, and they also need an order from the physician. V2 then looks at R109 EHR (Electronic Health Record) and said that R109 did not have an order to self-medicate or an assessment. V2 said that the medications should not have been left there because the resident could throw away the medications and there is no guarantee the resident is taking the medications. [...]
  8. E
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to maintain temperature logs, properly store and label food items, and discard potentially spoiled food items. This applies to 5 residents (R153, R5, R16, R8, and R109) reviewed for personal food storage in a sample of 32 residents.
  9. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control practices. This applies to all 159 residents residing in the facility.
  10. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to provide care with dignity to 1 resident (R139) reviewed for resident rights in a sample of 32.
  11. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have call lights accessible to dependent residents. This applies to 1of 1 residents (R63) reviewed for accommodation of needs in a sample of 32.
  12. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on interview and record review, the facility failed to invite a resident to the care plan meetings. This applies to 1 of 1 resident (R146) reviewed for care plan meetings in a sample of 32.
  13. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to obtain residents' blood glucose levels appropriately and failed to follow physician order for administering insulin. This applies to 2 of 2 residents (R100 and R121) reviewed for blood glucose monitoring and insulin.
  14. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement a physician's order. This applies to 1 resident (R77) reviewed for quality of care in a sample of 32.
  15. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide restorative services to a resident as recommended per ADL (Activities of Daily Living) Restorative Assessment. This applies to 1 resident (R128) reviewed for restorative services in a sample of 32.
  16. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to properly position resident's indwelling catheter bag/drainage bag during wound care dressing change and incontinent care. This applies to 3 of 3 residents (R5, R84 and R155) reviewed for indwelling catheters and incontinent care in a sample of 32.
  17. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) December 14, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to post the current daily staffing. This effects all 159 residents in the facility.
July 1, 2024Complaint inspection · 3 citations
  1. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on interview and record review the facility failed to identify a change in a resident condition, failed to provide frequent monitoring, failed to provide accurate information to the physician, and failed to transfer R2 to the hospital in a timely manner. This failure resulted in R2 experiencing a slow deterioration from the morning of [DATE], until she was transferred to the hospital at 12:30 PM on [DATE], in critical condition. R2 died at the hospital on [DATE] from septic shock. This applies to 1 of 3 residents (R2) reviewed for quality of care in the sample of 11. The Immediate Jeopardy began on [DATE] at 1:18 AM when V28 (LPN - Licensed Practical Nurse) failed to identify R2's change in condition, complete an assessment, obtain vital signs, and notify R2's physician. [...]
  2. F
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure the Quality Assessment and Assurance committee met quarterly with the required members. This failure has effects all the residents in the facility.
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 12, 2024
    Inspectors wroteBased on observations, interview, and record review the facility failed to ensure the resident hallway was safe, sanitary and comfortable for 7 residents (R12, R13, R14, R15, R16, R17, R18) reviewed for safe, sanitary, comfortable environment in the sample of 18.
March 7, 2024Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to have fall prevention interventions in place for a resident at risk for falls. This failure resulted in R1 falling out of bed and sustaining a subdural hematoma. This applies to 1 of 3 residents (R1) reviewed for accidents.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide incontinence care to a resident dependent on staff for ADLs (Activities of Daily Living). This applies to 1 of 4 residents (R4) reviewed for ADLs.
January 25, 2024Standard inspection · 13 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wrote3. R11 is 80 years-old with multiple medical diagnoses which include dementia, needs assistance with personal care, generalized muscle weakness, and abnormalities of gait and mobility. R11's Minimum Data Set (MDS) dated [DATE] shows that R1 is total dependent on staff for toileting and hygiene. On January 22, 2024, at 11:47 AM, V13 (Certified Nursing Assistant/CNA) was providing care to R11. There was a pervasive urine odor in the bedroom. R11's linen sheet was heavily saturated with urine, there were layers of brown ring stain in the linen which showed the different drying stages of the urine in the linen. R1's wound dressing to his sacral area was wet with urine. [...]
  2. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide peri-care in a manner that would prevent urinary tract infection. In addition, the facility failed to ensure that an indwelling urinary catheter bag is not touching the floor. This applies to 5 of the 7 residents (R14, R38, R114, R160, R163) reviewed for peri-care and indwelling urinary care in the sample of 34.
  3. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to administer medications as ordered by the physician. There were 31 medication opportunities with 4 errors, resulting in an 12.9% medication error rate. This applies to 4 of 6 residents (R8, R13, R36, R39) reviewed for medication administration in the sample of 34.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to label and date medications after opening to determine expiration dates. In addition, facility also failed to refrigerate an insulin that is unopened. This applies to 6 of 6 residents (R14, R15, R22, R31, R47, R151) reviewed for medication storage.
  5. E
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide fortified foods as ordered by the physician. This applies to 5 of 5 (R27, R33, R137, R146, R152) residents reviewed for dining in the sample of 34.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow standard infection control processes in regards to hand hygiene and gloving during provisions of peri-care and medication administration. In addition, the facility failed to ensure that items were not stored under the medication room sink. This applies to 4 of the 34 residents (R13, R14, R38, R160) reviewed for infection control in the sample of 34.
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation and interview the facility failed to place residents' indwelling catheter urinary drainage bags into a privacy bag. This applies to 2 of 5 residents (R51, R114) reviewed for dignity.
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on interview and record review, the facility failed to include a plan of care for pain management in the Comprehensive Care Plan for residents experiencing pain. This applies to 2 residents (R102 and R132) reviewed for care planning in the sample of 34. 1. R132's face sheet showed R132 has resided in the facility since January 2023 and has diagnoses that include but are not limited to rheumatoid arthritis, Parkinson disease, and myasthenia gravis. R132's comprehensive care plan was reviewed and there was no plan identified or interventions for pain management found in R132's comprehensive care plan. On January 22, 2024, at 10:02, R132 stated she has pain in both knees that makes it very difficult for her to stand. R132 stated there is a prescription for lidocaine pain patches to be placed on each knee daily. [...]
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain prescriber's orders for holding a dose of insulin and for a formulary exchange of insulin; and failed to assess for medication self -administration and provide a secure bedside storage for self administered medications. This applies to 3 of 3 (R8, R22, R83) residents reviewed for medication administration and medication storage in a sample of 34. 1. R8's EMR (Electronic Medical Record) showed R8 admitted to the facility on [DATE], with multiple diagnoses including type 2 diabetes mellitus with diabetic neuropathy, unspecified, type 2 diabetes mellitus with hyperglycemia, unspecified diastolic congestive heart failure, and cerebral infarction unspecified. [...]
  10. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide wound care as ordered by physician and failed to ensure that a resident with a sacral pressure injury was kept clean and dry to promote wound healing per plan of care. This applies to 1 of 8 residents (R11) reviewed for pressure ulcer in the sample of 34.
  11. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to assess and provide interventions for R150's left hand contracture. This applies to 1 of 5 (R150) residents reviewed for range of motion and positioning in a sample of 34. R150's EMR (Electronic Medical Record) showed R150 was admitted to the facility on [DATE], with multiple diagnoses including spastic hemiplegia affecting left non dominant side, weakness, spinal stenosis lumber region, chronic viral hepatitis, vascular dementia, osteoarthritis of left, and contracture of muscle left forearm. R150's MDS (Minimum Data Set) dated October 17, 2023, showed R150 with moderate cognitive impairment and impairment of upper extremity range of motion on one side, and substantial assistance from staff for bathing, dressing, bed mobility, dependent on staff for transfer and assistance with eating. [...]
  12. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure effective treatment and interventions for a resident's pain. The facility also failed to provide pain relief patches for one resident per physician orders. This applies to 2 of 6 residents (R102 and R132) reviewed for pain in the sample of 34.
  13. C
    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    F575 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) February 6, 2024
    Inspectors wroteBased on observation and interview, the facility failed to have the required IDPH (Illinois Department of Public Health) Complaint Hotline information posted in the facility for residents and/or residents' representatives' information. This affects all 168 residents residing in the facility.

Fines and payment denials

DatePenaltyAmount or length
April 25, 2026Fine $16,350
July 1, 2024Fine $24,448

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)2.873.453.86
Registered nurses0.500.720.69
All nursing staff on weekends2.553.073.42
Nurse aides1.68
Licensed practical nurses0.69
Nursing staff turnover (share who left in a year)38.0%44.5%45.8%
Registered nurse turnover53.1%41.8%42.9%
Administrators who left0

CMS expects 5.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.00 on weekdays and 2.55 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.96 in April to June 2025 to 2.87 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.870.503.002.55 0.0%0 of 90156
Oct to Dec 20252.820.542.942.50 0.0%0 of 92161
Jul to Sep 20253.000.563.152.64 0.0%0 of 92153
Apr to Jun 20252.960.563.092.63 1.2%0 of 91161
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Illinois

JobMedianMiddle halfEmployed
Illinois, all employers
CNAs (nursing assistants)$22.10$18.95 to $23.2668,640
LPNs and LVNs$36.06$30.57 to $38.2517,440
Registered nurses$46.15$38.47 to $50.94138,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.813.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.514.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.14.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.921.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.226.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.713.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.72.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Bridgeway Senior Living's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (55.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

55.4% this home

No different from the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 99 eligible stays.

Potentially preventable readmissions

9.4% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 140 eligible stays.

Infections that led to a hospital stay

9.2% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 91 eligible stays.

Self-care and mobility at discharge

32.7% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 55 residents counted.

Falls with major injury

2.7% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 75 residents counted.

New or worsened pressure ulcers

2.1% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 75 residents counted.

Medication list given at discharge

96.0% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BRIDGEWAY SENIOR LIVING LLC. CMS links this home to Atied Associates, a group of 12 nursing homes averaging 1.8 stars overall.

NameRoleTypeShareSince
Bensenville CCRC Holdings LLC5% or greater direct ownership interestOrganization28%01/01/2015
Miriam Langsner Trust5% or greater direct ownership interestOrganization14%06/25/2021
Nachum Langsner Trust5% or greater direct ownership interestOrganization14%06/25/2021
Langsner, ShlomoW-2 managing employeeIndividual01/01/2021
Salazar Dujua, Anna SarahCorporate directorIndividual04/04/2020
Truhlar, SusanCorporate directorIndividual06/25/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 24 problems in this area, most recently on April 25, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on January 15, 2026: "Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on July 23, 2026: "Ensure that residents are free from significant medication errors."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 15, 2026: "Ensure each resident receives an accurate assessment."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.55 hours per resident per day, below the Illinois average of 3.07.

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bridgeway Senior Living's Medicare star rating?
CMS rates Bridgeway Senior Living 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bridgeway Senior Living get at its last inspection?
14 health deficiencies at the standard inspection on January 15, 2026. The Illinois average is 12.6.
Has Bridgeway Senior Living been fined?
Yes. CMS lists 2 fines totaling $40,798 in the last three years.
Does Bridgeway Senior Living accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bridgeway Senior Living?
CMS lists 6 owners and managers, and links the home to Atied Associates. Legal business name: BRIDGEWAY SENIOR LIVING LLC.

Sources

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