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Heartway at Heritage Village Health and Rehab

801 Hwy 48 North, Holdenville, OK 74848 · Hughes County · (405) 379-6671

118 certified beds, about 80 residents a day · For profit - Corporation · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375199 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 8, 2026, inspectors cited 4 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

Of 21 health citations since August 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $15,642 in the last three years; the largest was $15,642, and the latest is dated November 1, 2024.

Nurses and nurse aides worked 3.62 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.26 of those hours.

27.1% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
6E
1F
Potential for minimal harm
0A
0B
0C
January 8, 2026Standard inspection · 4 citations
  1. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 4, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure RN coverage eight consecutive hours seven days per week. The administrator identified 84 residents resided in the facility.
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2026
    Inspectors wroteBased on record review and interview, the facility failed to complete an informed consent for the use of antipsychotic medication for 1 (#17) of 2 sampled residents reviewed for the use of antipsychotic medication. The administrator identified 29 residents received antipsychotic medication.
  3. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents receiving antipsychotic medications had an appropriate diagnosis for 2 (#17 and #61) of 5 sampled residents reviewed for unnecessary medications. The administrator identified 29 residents received antipsychotic medication.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 4, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure quarterly smoking assessments were completed for 1 (#5) of 1 sample resident reviewed for smoking. The DON identified eight residents smoked tobacco products.
December 10, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interview, the facility failed to protect a resident from abuse for 1 (#8) of 3 sampled residents reviewed for abuse. The administrator identified four allegations of abuse in the past six months.
November 1, 2024Standard inspection · 7 citations
  1. J
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteOn [DATE] an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to assess a resident with new onset respiratory changes for Res #72. Res #72 expired on [DATE]. A progress note, dated [DATE] at 6:44 a.m., documented Res #72 was having shortness of breath and wheezing. The note documented the physician was contacted and a breathing treatment was ordered. The note documented the Res #72 coughed up green sputum. The note did not document an assessment of the resident's lung sounds. A MAR, dated [DATE], documented the breathing treatment was administered as ordered at 6:46 a.m. The vital signs were documented as oxygen saturation 87%, heart rate 117, and irregular. There was no respiration rate documented. No oxygen saturation was documented after the administration. [...]
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure comprehensive care plans were developed for two (#50 and #46) of 17 residents reviewed for care plans. The DON identified 68 residents resided in the facility.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure food was stored in accordance with the professional standards for food service safety. The DON identified 68 residents resided in the facility.
  4. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure chemicals were locked away from residents and shower rooms were clean and safe. The administrator identified 38 residents who resided in the facility.
  5. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure residents were given the option to choose when to rise for the day for one (#19) of one sampled resident reviewed for choices. The DON identified 68 residents resided in the facility.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure gait belts were used during transfers for one (#50) of four sampled residents reviewed for accident hazards. The DON identified 68 residents resided in the facility.
  7. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents receiving psychotropic medications were monitored for side effects for one (#19) of five sampled residents reviewed for unnecessary medications. The DON identified 68 residents resided in the facility.
August 17, 2023Standard inspection · 9 citations
  1. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure care plans were updated to meet the residents' needs for three (#9, #21, and #56) of 24 residents whose care plans were reviewed. The facility failed to update the care plan: a. related to falls for Res #21. b. to reflected changes to antidepressant medications for Res #56. c. update the care plan to include end of life/hospice care for residents #9 and #56. The Resident Census and Conditions of Residents form documented 63 residents resided in the facility.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the necessary ADL assistance to residents who were unable to carry out their own for two (#23 and #55) of two residents sampled for ADL assistance. The facility failed to provide assistance with eating for resident #55 and oral care for resident #23. The DON identified 50 residents who required assistance with ADLs.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen and dining area were kept clean and maintained in good repair. The Resident Census and Conditions of Residents report, dated 08/15/23, documented 63 residents resided in the facility.
  4. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to answer a call light in a timely manner for one (#166) of five sampled residents reviewed for ADLs. The Resident Census and Conditions of Residents form, dated 08/15/23, documented 63 residents resided in the facility.
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure code status orders were accurately documented for one (#47) of three sampled residents reviewed for advance directives. The Resident Census and Conditions of Residents report, dated 08/15/23, documented 63 residents resided in the facility.
  6. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to notify the physician and resident's legal representative of a change in condition for one (#47) of one sampled resident reviewed for physician ordered diets. The Resident Census and Conditions of Residents report, dated 08/15/23, documented 63 residents resided in the facility.
  7. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure accurate diagnoses coding of an MDS for one (#27) of 17 sampled residents whose MDS was reviewed. The Resident Census and Conditions of Residents form, dated 08/15/23, documented 63 residents resided in the facility.
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to develop a comprehensive care plan for one (#56) of 17 sampled residents whose care plans were reviewed. The Resident Census and Conditions of Residents report, dated 08/15/23, documented 63 residents resided in the facility.
  9. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure laboratory services were obtained as ordered by the physician for one (#29) of five sampled residents reviewed for laboratory services. The Resident Census and Conditions of Residents report, dated 08/15/23, documented 63 residents resided in the facility.

Fire safety inspections

8 fire safety citations on file: 4 on January 8, 2026, 4 on November 1, 2024.

Every fire safety citation8 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · January 8, 2026 · Corrected (the home has a date of correction)
  2. E
    Install corridor and hallway doors that block smoke.
    K 363 · January 8, 2026 · Corrected (the home has a date of correction)
  3. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · January 8, 2026 · Corrected (the home has a date of correction)
  4. C
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · January 8, 2026 · Corrected (the home has a date of correction)
  5. F
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 1, 2024 · Corrected (the home has a date of correction)
  6. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · November 1, 2024 · Corrected (the home has a date of correction)
  7. E
    Have power receptacles that are properly grounded.
    K 912 · November 1, 2024 · Corrected (the home has a date of correction)
  8. C
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · November 1, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 1, 2024Fine $15,642

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)3.623.793.86
Registered nurses0.260.340.69
All nursing staff on weekends3.293.443.42
Nurse aides2.75
Licensed practical nurses0.61
Nursing staff turnover (share who left in a year)27.1%55.5%45.8%
Registered nurse turnover40.0%53.6%42.9%
Administrators who left2

CMS expects 2.95 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.75 on weekdays and 3.29 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 3.62 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.620.263.753.29 1.6%1 of 9080
Oct to Dec 20253.640.303.733.42 0.6%3 of 9280
Jul to Sep 20253.810.313.893.59 1.9%0 of 9273
Apr to Jun 20253.900.344.003.63 1.1%1 of 9168
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Oklahoma

JobMedianMiddle halfEmployed
Oklahoma, all employers
CNAs (nursing assistants)$17.27$15.82 to $18.3919,410
LPNs and LVNs$28.04$24.06 to $29.8411,540
Registered nurses$39.87$37.19 to $47.5538,270
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.513.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.31.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.92.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.94.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
9.41.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.313.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.24.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
30.617.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.727.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.816.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.02.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.43.01.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Heartway at Heritage Village Health and Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

52.3% this home

No different from the national rate

US median of homes 51.5% · Oklahoma: 24 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 41 eligible stays.

Potentially preventable readmissions

11.0% this home

No different from the national rate

US median of homes 10.7% · Oklahoma: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 62 eligible stays.

Infections that led to a hospital stay

7.1% this home

No different from the national rate

US median of homes 7.1% · Oklahoma: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 35 eligible stays.

Self-care and mobility at discharge

34.4% this home

Median of homes: Oklahoma54.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 32 residents counted.

Falls with major injury

0.0% this home

Median of homes: Oklahoma0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 42 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Oklahoma2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 42 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Oklahoma100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 8 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HERITAGE VILLAGE NURSING CENTER, LLC.

NameRoleTypeShareSince
Adkins, Arbret5% or greater direct ownership interestIndividual50%01/01/2007
Adkins, Gerrol5% or greater direct ownership interestIndividual50%01/01/2007
Simmons, CharlesW-2 managing employeeIndividual07/30/2014
Simmons, CharlesCorporate officerIndividual07/30/2014

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on January 8, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on January 8, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on November 1, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on January 8, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.29 hours per resident per day, below the Oklahoma average of 3.44.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.

Common questions

What is Heartway at Heritage Village Health and Rehab's Medicare star rating?
CMS rates Heartway at Heritage Village Health and Rehab 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Heartway at Heritage Village Health and Rehab get at its last inspection?
4 health deficiencies at the standard inspection on January 8, 2026. The Oklahoma average is 6.4.
Has Heartway at Heritage Village Health and Rehab been fined?
Yes. CMS lists 1 fine totaling $15,642 in the last three years.
Does Heartway at Heritage Village Health and Rehab accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Heartway at Heritage Village Health and Rehab?
CMS lists 4 owners and managers. Legal business name: HERITAGE VILLAGE NURSING CENTER, LLC.

Sources

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