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Westwood Post Acute Care

12121 Santa Monica Boulevard, Los Angeles, CA 90025 · Los Angeles County · (310) 826-0821

93 certified beds, about 86 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1980

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 055060 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 18, 2026, inspectors cited 16 health deficiencies (the California average is 15.6, the national average 9.2).

Of 82 health citations since September 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 2 fines totaling $110,919 in the last three years; the largest was $78,000, and the latest is dated August 1, 2025.

Nurses and nurse aides worked 4.07 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

CMS links it to Corporate Interface Services, an affiliated group of 40 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 82 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
68D
10E
0F
Potential for minimal harm
0A
2B
0C
July 7, 2026Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 23, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide adequate supervision in accordance with the resident's assessed needs and individualized care plans (CP- a document outlining a detailed approach customized to an individual resident's need and care) for one of three sampled residents, Resident 3. This deficient practice resulted in Resident 3 walking out of the room unsupervised and sustain a fall with injury requiring a surgical intervention on 6/17/2026. [...]
June 18, 2026Standard inspection · 16 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview and record review, the facility's failed to:1. Implement standard precautions (a set of infection control practices used to prevent the transmission of diseases) in the provision of care for one out of one sampled resident (Resident 96).2. Check and the temperatures for two of two facility laundry dryers (Dryer 1 and Dryer 2) to ensure the dryers temperature was at 180 degrees according to the facility's policy and procedures (P&P) titled, Laundry - Sorting, Washing & Drying. The facility's census was 84 residents.3. Ensure one of one sampled resident (Resident 82's) nasal cannula (NC- flexible plastic tubing used to deliver oxygen directly through the nose) was not left on the floor. Resident 82 was dependent on oxygen therapy. [...]
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 13, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure staff completely closed the bedside privacy/dignity curtain during care that fully closed provide privacy and maintain the a resident's dignity (basic right to be valued, respected, and treated as a human being) during activities of daily living care (ADL - activities such as bathing, dressing and toileting a person performs daily) for one of one sampled resident (Resident 41) according to the facility's policy and procedures (P&P) tiled Resident Rights -Quality of Life, reviewed and approved 6/10/2026. A a result, Resident 41's private parts were visible from the hallway violating Resident 41's rights to be treated with privacy and dignity with the potential for the resident to suffer lowered self esteem and feel undignified.
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview, and record review, facility failed to ensure the residents and/or responsible party (RP) had the ability to consent to use of psychoactive medication (a drug that changes brain function and results in alterations in perception, mood, consciousness or behavior) treatment prior to initiating treatment for two of three sampled residents (Resident 7 and 9). This deficient practice violated the residents' right to make an informed decision regarding the use of psychoactive medications for Residents 7 and 9.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure one of one sampled residents (Resident 88) room was free of clutter, safe, clean, comfortable, homelike environment according to the facility's policy and procedure (P&P) titled Resident Rooms and Environment reviewed and approved 6/10/2026. Resident 88's room floor was cluttered with multiple several clothing and stuffed animal on the floor. This deficient practice resulted in an environment that was unsafe, unclean, uncomfortable, not homelike and had the potential for infection.
  5. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview, and record review, for three of eight sampled residents (Residents 72, 74, and 78), the facility failed to implement its policy and procedures (P&P) titled, Grievances and Complaints, with a review date of 6/10/2026. Inform/educate the residents that the Administrator (Admin) is the facility's appointed Grievance Officer (GO - a resident advocate who handles residents/complaints, ensures the residents rights are respected, and investigates the residents' concerns without fear of retaliation) to oversee the facility grievance process (a formal complaint that is investigated by the facility). Address Residents 72, 74, and 78's concerns and grievances. This failure resulted in: Resident 72 felt scared of backlash (a strong, usually negative reaction by a large group of people to a change, event, or decision) if the resident made a complaint. [...]
  6. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to:1. Ensure staff did not store a black pouch with seven credits cards inside Medication cart [NAME] (MC-W) drawer for to one of one sampled resident (Resident 105).2. Returned the credit cards and black pouch to Resident 105 when the facility discharged Resident 105 on 4/10/2026 according to the facility's policy and procedures (P&P) titled, admission and Discharge - Personal Property dated 10/2/2025. This deficient practice increased the risk for unauthorized access and use of Resident 105's credit cards resulted in exposing Resident 105 to the risk of financial abuse.
  7. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that resident specific information for payment and quality measures were electronically transmitted to the Internet Quality Improvement Evaluation System (IQIES - digital filing cabinet and grading system that allows healthcare facilities like nursing homes and home health agencies to report patient data to the government) Assessment Submission and Processing (ASAP) System, an minimum data set (MDS - a standardized health checklist used by Medicare- or Medicaid-certified nursing homes) record that passes Centers for Medicare and Medicaid Services (CMS - a United States of America federal government agency that oversees public health insurance programs) standard edits and is accepted into the system, within 14 days of the final completion date, or event date in the case of Entry and Death in Facility situations, of the [...]
  8. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure one (1) out of three sampled residents (Residents 9) preadmission screening and annual resident review (PASARR 1- a federally mandated assessment process ensuring that individuals with mental illnesses, are not inappropriately placed in Medicaid-certified nursing facilities and receive the specialized care they need) assessment screening was accurately completed to determine the facility's ability to provide the necessary care and appropriate services for the resident. This deficient practice placed Resident 9 at risk to not receive the necessary care and appropriate services necessary for the resident to reach the highest practicable physical, mental and psychological well-being.
  9. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that a pre-admission screening Resident Review (PASRR -a detailed assessment that determines if someone with a mental illness [like serious mental illness, intellectual disability, or related conditions] needs specialized services and the most appropriate place to receive them) level I assessment for residents identified with mental disorder was accurately completed for one of one sampled resident (Resident 2), in accordance with the facility's policy and procedures (P&P) titled admission Screening Resident Review (PASRR) with review and approval date of 6/10/2026. This deficient practice had the potential to negatively affect the appropriate care and services rendered to Resident 2.
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to develop a baseline care plan for one of one sampled resident (Resident 2) in accordance with the facility's policy and procedures (P&P) titled Person-Centered Care Planning with review and approval date of 6/10/2026, by failing ensure that resident 2 had a person-centered care plan. This deficient practice had the potential to negatively affect the delivery of necessary care and services needed for Resident 2.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that professional standards of practice met resident care and needs for one of one sampled resident (Resident 38) in accordance with the facility's policy and procedures (P&P) titled Physician Orders with review and approval date of 6/10/2026 when physicians orders were not carried out as instructed for resident follow up with the Orthopedic (a medical specialty that emphasizes the treatment of injuries and diseases of the musculoskeletal system) doctor and a Computed tomography (CT - a diagnostic imaging procedure that uses a combination of X-rays and computer technology to produce images of the inside of the body showing detailed images of any part of the body) scan post antibiotic therapy was ordered or scheduled. [...]
  12. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview and record review, for one out of two sampled residents (Resident 95), the facility failed to clearly label the enteral feeding (a medical process that delivers a specialized liquid nutrient formula directly into the stomach or small intestine) bottle with the date and time staff started/hanged the enteral feeding, and label the hydration infusion (water flush) bag with the flow rate, and with the date and time the hydration infusion (water flush) bag was started/hang and the correct infusion rate for the enteral feeding. This deficient practice had the potential for the resident not receive desirable nutritional and hydration needs/goals and for the facility staff not to know when to next change the enteral feeding bottle for Resident 95.
  13. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow its policy and procedures (P&P) titled, Medication Storage in the Facility reviewed 2024 and Medication ordering and receiving from pharmacy reviewed 2024 for two of three Medication Carts (MC-E and MC-W), by failing to dispose:1) One unlabeled/unidentified orange oval shaped pill found in one drawer of MC-E2) Three unlabeled/unidentified (a pink oval shaped pill, a small yellow round pill and a yellow capsule) were found in one drawer of MC-W.This failure had the potential to cause medication errors and harm to the residents. Findings; During a concurrent observation and interview with Registered Nurse (RN) 1 on 6/17/2026 at 9:19 am, in the facility hallway, one drawer in MC-E had an unlabeled/unidentified one orange oval shaped pill. [...]
  14. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to label and date food items in the patient refrigerator for 81 of 86 medically compromised residents who receive nutrition orally in the facility according to the facility's policy and procedures (P&P) titled Food brought in by Visitors dated 05/22/2025. This deficient practice had the potential to result in harmful bacterial growth that could lead to foodborne illness (a disease caused by consuming food or drinks that are contaminated by germs or toxins) in 81 medically compromised residents who receive nutrition orally in the facility.
  15. D
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that the facility staff performed Restorative Nursing Session (RNS - guided practice with a nurse or nursing assistant to help a patient maintain or regain their ability to do everyday tasks) services according to physician orders, dated 1/27/2026 and the facility's policy and procedure (P&P) tiled Resident Restorative Nursing Program Guidelines, effective date 5/26/2026 for one of one sampled resident (Resident 4). This deficient practice had the potential to result in ineffective RNA services, development of contractures (is a permanent or prolonged shortening of muscles, tendons, ligaments or skin to become stiff and rigid) and further decline in Resident 4's ability to perform everyday tasks.
  16. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to protect and safeguard the residents personal and medical records for one of one sampled residents (Resident 38) according to the facility's policy and procedure (P&P), titled, Storage and Destruction of the Designated Record Set, reviewed and approved 6/10/2026. Resident 38's intravenous (IV -within a vein) Vancomycin (antibiotic/medication used to treat infections) bag with a label intact containing Resident 38's protected health information (PHI - information maintained in the same data set that could identify the individual). This deficient practice violated health insurance portability and accountability (HIPPA - strict standards for managing, transmitting, and storing protected health information) and right to privacy for Resident 38. Findings; [...]
April 9, 2026Complaint inspection · 1 citation
  1. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 24, 2026
    Inspectors wroteBased on observations, interview, and record review, the facility staff failed to develop a base line individualized care plan addressing identified resident's behavior and refusal of wound care for one of four sampled residents, Resident 2. This deficient practice had the potential for delayed assessment and provision of necessary care and services for Resident 2.
January 21, 2026Complaint inspection · 1 citation
  1. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 9, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident's request for a lateral transfer to another skilled nursing facility closer to the resident's family was assisted and facilitated. The facility staff failed to assist a resident with required insurance changes to allow accepting facilities to process admission for one of four sampled residents Resident 2. This failure had resulted in an unreasonable delay and impeded Resident 2's right to transfer to the facility of choice. [...]
December 15, 2025Complaint inspection · 1 citation
  1. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 18, 2025
    Inspectors wroteBased on observation, record review and interview the facility failed to remove expired food from refrigerator as per their policy. This deficient practice had the potential to cause food borne illness. During an observation on 12/15/2025 at 1:46 p.m., in the refrigerator, there was a bin of tomatoes with a use by date of 12/12/2025 and a bin of wilted (limp) celery with no date. During a review of the produce storage guidelines, the guidelines indicated tomatoes can be stored for 1 week at room temperature and celery can be stored in the refrigerator for one week. During an interview on 12/15/2025 at 1:48 p.m. with the dietary supervisor (DS), the DS stated all deliveries are labeled upon receipt and should be disposed of past the use by date. [...]
November 14, 2025Complaint inspection · 1 citation
  1. D
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 16, 2025
    Inspectors wroteAMENDEDBased on observation and interview in the facility failed to ensure:1. The kitchen stove top did not have dried food and debris.2. Food was labelled and/or dated. This deficient practice had the potential to result in food borne illness to residents who consumed food prepared by the facility.
September 24, 2025Complaint inspection · 1 citation
  1. D
    Honor each resident's preferences, choices, values and beliefs.
    F675 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure one of three sample residents, Resident 3, had call lights (a call system a resident uses to call for help from staff) within reach while in bed as required to maintain immediate access to staff assistance. This deficient practice had the potential to place Resident 3 at risk for unmet care needs and delayed response by staff to emergencies.
August 1, 2025Complaint inspection · 1 citation
  1. G
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on interview and record review, the facility failed to immediately initiate cardiopulmonary resuscitation (CPR - an emergency treatment that's done when someone's breathing or heartbeat has stopped) in accordance with the American Heart Association (AHA - organization dedicated to fighting heart disease and stroke) guideline for one of three sampled residents (Resident 1). On [DATE] at 4:08 P.M., Resident 1 was found unresponsive (when a person is not reacting to shaking, touch, sound, or verbal commands and may or may not continue breathing) in the patio, facility staff transferred Resident 1 to his room to start the CPR. As a result, Los Angeles Fire Department (LAFD) paramedics (healthcare professional/s trained to provide advanced emergency medical care, often in pre-hospital settings) pronounced Resident 1 dead in the facility on [DATE] at 4:34 P.M.
May 29, 2025Complaint inspection · 2 citations
  1. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on record review and interview for one of three sampled residents, Resident 1. The facility failed to: 1. Ensure regular re-evaluation of discharge plan. 2. Coordinate with resident representative (RR) in the discharge planning process. 3. Ensure Resident 1 was discharge with supply of hydroxyzine (medication given for itching). 4. Ensure the assisted living facility (ALF- a residential care facility the provides non-medical care and supervision for senior who need assistance with daily living activities but don ' t require 24-hour nursing care) was notified that Resident 1 had a gastrostomy tube (g-tube: a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) during discharge planning process. 5. Ensure Resident 1 was set up with home health. 6. Follow up with Resident 1 post discharge. [...]
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on interview and record review for two of three sampled residents (Resident 1 and Resident 3). The facility failed to: 1. Develop a care plan for the gastrostomy tube (g-tube: a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) for Resident 1. 2. Develop a discharge care plan for Resident 3. This deficient practice placed Resident 1 at risk of infection and placed Resident 3 at risk of inaccurate discharge plan.
April 18, 2025Complaint inspection · 3 citations
  1. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 5) had a call light the resident was able to use within reach. This failure resulted in Resident 5's inability to call staff for assistance due to inability to push the call light button.
  2. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to ensure one of five sampled residents (Resident 1) their care plan intervention of Low Air Loss (LAL-mattress designed to prevent and treat pressure injuries by reducing moisture and heat buildup using a system of inflated air cells that continuously circulate air) mattress was implemented. This failure resulted in a decline in Resident 1's pressure ulcer (localized, pressure-related damage to the skin and/or underlying tissue usually over a bony prominence).
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to ensure the medical record documentation of ADLs was accurate and complete for one of five sampled residents (Resident 1). This failure resulted in an inaccurate and incomplete medical record for the resident.
April 14, 2025Complaint inspection · 1 citation
  1. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 30, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to ensure one of three sampled residents Resident 1 was free from medication errors: 1. By failing to follow physician ' s order to hold the medication Empagliflozin (brand name Jardiance- medication that treats type 2 diabetes by helping kidneys remove sugar from blood), LVN1 attempted to administer the medication on 4/8/2024 am shift. 2. LVN1 left the medication Empagliflozin/Jardiance unattended. This deficient practice had the potential harm by putting Resident 1 at risk of low blood sugar level.
April 4, 2025Standard inspection, Complaint inspection · 16 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to treat twelve of twelve sampled residents in need of feeding assistance, with respect and dignity by calling them feeders, and keeping a list of their room numbers labeling them Feeders for the purposes of making the assignments. Sampled residents included (21), (16), (247), (30), (6), (53), (8), (36), (248), (37), (54), and (19). This deficient practice caused or had the potential to cause depression (a prolonged feeling of sadness, hopelessness, or loss of interest in activities).
  2. E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the residents' clinical records were complete and updated with advance directives (a written statement of a person's wishes regarding medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) for three out of four sampled residents (Residents 18, 50 and 246) by failing to maintain an accurate and current copy of the resident's advance directives in the resident's clinical record. This failure resulted in or had the potential to cause conflict with te wishes regarding health care for Residents 18, 50 and 246.
  3. E
    Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
    F586 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an unknown Liaison (a person who helps different groups communicate and work together) did not have access and retained the medical records for one of six residents (Resident 48). This failure resulted in a Health Insurance Portability and Accountability Act (HIPPA - is a federal law enacted in 1996 that aims to protect individuals' health information and ensure the continuity of their health insurance coverage) violation of medical records for Resident 48.
  4. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, facility failed to accurately and completely document diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) education in the resident's chart for one of four sampled residents (Resident 76). This deficient practice had the potential to negatively affect the delivery of necessary care and services for Resident 76.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, interview, and record review, facility failed to ensure that one of ten sampled residents (Resident 38) was assessed for medication self-administration. This deficient practice had the potential to cause over medication or harm to Resident 38.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, and interview, the facility failed to ensure a safe, comfortable, and a homelike environment for one out of four residents sampled (Resident 64). This failure resulted: 1. Resident 64 not having access to hot water for grooming and personal hygiene. 2. Resident 64 got wet from the splashing water faucet to get wet. Also, this Failure paused the potential for accidents and falls with injuries Cross Reference F689.
  7. D
    Prepare residents for a safe transfer or discharge from the nursing home.
    F624 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, interview, and record review, for one of six residents (Resident 48) the facility failed to arrange and ensure a safe discharge home for Resident 48 through discharge planning prior and conduct interdisciplinay team (IDT - A team brings together professionals from various disciplines to collaborate and provide holistic care for patients) meeting with Resident 48 and the resident's family prior to discharging Resident 48 from the facility for 1 of 6 residents (Resident 48). This failure resulted in unsafe discharge home for Resident 48 and Family Member (FM) 1 making sudden arrangements and life style changes at home to accommodate Resident 48. FM 1 wasvery upset, cried, was uncomfortable, and felt helpless.
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to develop a baseline care plan in accordance with the facility's policy and procedures (P&P) titled Comprehensive Person-Centered Care Planning revised 3/21/2025 for one of four sampled residents (Resident 55). These deficient practices had the potential to negatively affect the delivery of necessary care and services for Resident 55.
  9. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to conduct an interdisciplinary team meeting (IDT - a group of experts from several different fields) for one of three sampled residents (Resident 55), per the facility's policy. This deficient practice had the potential to result in Resident 55's care needs not being met comprehensively when resident/resident's representative were not involved in developing a care plan and making decisions for Resident 55.
  10. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview, and record review, for one of three sampled resident (Resident 56), the facility failed to: 1. Ensure that on 319/2025 at 4:30 PM, Resident 56 received Humalog KwikPen insulin (a rapid-acting hormone for regulating blood sugar levels) 10 units (a unit of measurement) subcutaneous (SQ- injecting into the fatty tissue layer just beneath the skin) for a blood sugar (BS) of 541 milligrams per deciliter (mg/dL- unit of measurement. Normal BS is 70mg/dL-120 mg/dL) and notify a physician of the high BS according to physician order. 2. Licensed Vocational Nurse (LVN) 6 did not administer Humalog KwikPen before checking Resident 56's BS before meals on 3/20/2025 at 11:30 AM and on 3/20/2025 at 4:30 PM. 2. LVN 6 checked Resident 56's BS before administering Humalog KwikPen insulin 5 units SQ on 3/20/2025 at 10:30 PM. 3. [...]
  11. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, and interview, the facility failed to ensure a safe, comfortable, and a homelike environment for one out of four residents sampled (Resident 64). This failure paused the potential for accidents and falls with injuries for Resident 64 Cross Reference F584.
  12. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that one of four sampled residents (Resident 55) received appropriate treatment and services. This deficient had the potential to cause inadequate nutrition and possible infection.
  13. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that Liaison did not have access and retain the medical records and identifiable documents for one of six residents (Resident 48). This failure resulted in the facility violating the Health Insurance Portability and Accountability Act of 1996 standards for privacy of individually identifiable Health Information (HIPPA privacy standards) for Resident 48.
  14. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure Pneumonia (PNA-infection that inflames air sacs in one or both lungs which may fill with fluid) vaccines were offered and/or administered to two of five sampled residents (Resident 58, and Resident 71) per facility policy. This deficient practice had the potential for Resident 58 and Resident 71 to acquire and/or transmit PNA infection to other residents in the facility and possible hospitalization.
  15. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that COVID-19 (a viral infection, highly contagious, that easily transmits from person to person, causing respiratory problems and may cause death) vaccination was offered and/or administered for two of five sampled residents (Resident 58, and Resident 71) per facility policy and procedures. This deficient practice placed Resident 58, and Resident 71 at risk for COVID-19 infection and/or hospitalization.
  16. B
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    F912 · Environmental · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2025
    Inspectors wroteAmendedBased on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) per resident in multiple resident bedrooms for 33 out of the 37 resident rooms. Those 33 rooms consist of two beds each. This deficient practice had the potential to result in inadequate safe and useable living space for the residents and working space for the health caregivers.
December 20, 2024Complaint inspection · 5 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide care in a manner that promote or enhanced resident ' s dignity and respect by failing to ensure staff was not standing over resident while feeding for two out of two sampled residents (Resident 5 and Resident 8). This deficient practice had the potential to cause psychosocial harm to the resident and could violate resident ' s right to be treated with dignity and respect.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure resident ' s call light (a device used to notify the nurse that the resident needs assistance) were answered promptly for one of three sampled residents (Resident 4). This deficient practice had the potential to result in the residents not being able to summon staff for assistance for care and services as needed, which could lead to accidents such as falls with injuries.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to implement a comprehensive care plan that met the care/services based on the resident's individual assessed needs for one of three sampled residents (Resident 1) by failing to ensure that a comprehensive (CP) was developed after Resident 1 had a fall incident with injury on 12/5/24. This deficient practice had the potential to result negative impact on residents ' health and safety, as well as the quality of care and services received.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure resident received treatment and care in accordance with professional standards of practice for one of three sampled residents, Resident 1 by failing to implement facility ' s policy and procedure (P&P) titled, Death of a Resident when Resident 1 expired on [DATE]. This deficient practice resulted in incomplete assessment and documentation required per facility ' s policy and procedure upon death.
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 10, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide necessary respiratory care services for two of two sampled residents (Resident 2 and Resident 4) by failing to ensure a physician ' s order was in place for oxygen (O2) therapy for Resident 4 and the nasal cannula (NC -a connector attached to oxygen) tubing and humidifier (a device used to make supplemental oxygen moist) was changed for Resident 2 and Resident 4 per facility ' s policy. These deficient practices had the potential to cause complications associated with oxygen therapy.
December 12, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 26, 2024
    Inspectors wroteBased on interview and record review the facility failed to protect two of four sampled residents (Resident 1 and Resident 2) from misappropriation (the unauthorized, improper, or unlawful use of funds or other property for purposes other than that for which intended) of property and personal belongings. This deficient practice resulted in Resident 1 ' s missing clothes and Resident 2 ' s missing neck pillows.
November 25, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 18, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to supervise and monitor one out of three sampled Residents (Resident 1) to prevent falls. Resident 1 had a history of recurrent falls and was assessed as a high risk for falls. As a result, on 11/08/2024 at 8pm, Resident 1's suffered a fall from a wheelchair and sustained a left eyebrow laceration (skin tear) with bleeding and swelling. Resident 1 was transferred to a general acute care hospital (GACH) for further evaluation and management. GACH applied three sutures (a stitch or row of stitches holding together the edges of a wound or surgical incision) on Resident 1's laceration. The fall placed Resident at increased risk for severe injury and or death.
October 21, 2024Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2024
    Inspectors wroteBased on observation, interviews, and record review the facility failed provide a safe, sanitary, and comfortable environment and help prevent the development and transmission of diseases for three out of four residents (Residents 1, 3, and 4) by failing to ensure: 1. To assess Residents 1, 3 and 4 ' s skin rash. 2. To place Residents 1, 3, and 4 on contact precautions due to the presence of an unidentified rash. 3. Failing to notify Resident 3's physician that the treatments ordered were not effective. These deficient practices had the potential to spread infection to the residents, visitors, and the community.
October 7, 2024Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 18, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to meet professional standards of quality by failing to: 1. Ensure Resident 1 had an abdominal binder to prevent her Gastrostomy Tube (often called a G tube, is a surgically placed device used to give direct access to the stomach for supplemental feeding, hydration, or medicine) from frequently being dislodged. 2. Ensure that Resident 1 was sent to General Acute Care Hospital (GACH) timely after her G tube was dislodged. 3. Ensure Resident 1 ' s abdominal assessment (a physical examination of the abdomen that includes inspection, auscultation, percussion, and palpation. It's a key part of a patient's physical exam and can help determine the cause of gastrointestinal or genitourinary issues) was performed 3 times a week. 4. ensure staff were trained or in-serviced on the signs and symptoms of bowel impaction. [...]
October 1, 2024Complaint inspection · 2 citations
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 18, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure prompt attempt was made to resolve grievances for one of six sampled residents (Resident 6). This deficient practice violated Resident 6 ' s right to have grievances addressed.
  2. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 18, 2024
    Inspectors wroteBased on interview and record review, the facility failed to effectively manage a resident's pain by not following physician ' s order for one of two sampled residents (Resident 2). This deficient practice resulted in Resident 2 experienced unnecessary pain.
September 17, 2024Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure resident received treatment and care in accordance with professional standards of practice for one of three sampled residents, Resident 1 by failing to implement facility ' s policy and procedures (P&P) titled, Death of a Resident when Resident 1 expired on [DATE]. This deficient practice placed Resident 1 in incomplete assessment and documentation required per facility ' s policy and procedure upon death.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their infection control policy and procedure (P&P) and implement the comprehensive care plan for one of two sampled resident (Resident 4) by failing to provide education about transmission-based precaution and offer personal protective equipment (PPE-a barrier precaution which includes the use of gloves, gown, mask, face shield, when anticipating coming in contact with blood, body fluids or other communicable toxins or agents) use to the visitor of Resident 4. This deficient practice had the potential to spread infection to the residents, visitors, and the community.
August 27, 2024Complaint inspection · 2 citations
  1. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure to change and update to a menu to meet the nutritional needs for one of the three sampled residents (Resident 1) who was identified as being at a risk for unplanned weight loss. This deficient practice resulted in Resident 1 experiencing significant weight loss (unplanned weight loss) and was transferred to General Acute Care Hospital (GACH) for further evaluation and treatment. Cross reference F755.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2024
    Inspectors wroteBased on observation, interviews, and record reviews the facility failed to implement its own policies and procedure by failing to ensure the accurate administration of a medication Darolutamide 300 milligrams [mg] (Nubeqa- a prescription medicine used to treat adults with prostate cancer that has spread to other parts of the body and responds to medical or surgical treatment that lowers testosterone (metastatic hormone-sensitive prostate cancer [a disease that occurs when malignant cells grow in the prostate gland, which is located below the bladder in the male reproductive system] or mHSPC), for one out of three sampled residents (Resident 1) for . This deficient practice had the potential to result in Resident 1 ' s prostate cancer worsening.
August 19, 2024Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 18, 2024
    Inspectors wroteBased on observation, interview, and record review, facility failed to ensure the licensed nurse notified the physician about the change of condition (COC- a sudden or acute deviation from a patient's baseline that may lead to complications or death if left untreated) for one out of three sampled residents (Resident 1) by: - Failing to report to the physician about resident 1 ' s abdominal distention (when the abdomen is abnormally swollen outward and can be caused by a buildup of fluid, tissue, or digestive contents, or by gas and may be related to constipation) on [DATE]. - Failing report the inconsistent bowel movement (BM). This deficient practice had the potential to result in Resident 1 being constipated and lead to bowel obstruction (occurs when the lumen of the bowel becomes either partially or completely blocked. [...]
June 21, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 21, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure, the resident who was assessed as high risk for falls, did not fall four times and sustained injuries for one of three sampled residents (Resident 1). The facility failed to: 1. Provide Resident 1 with a full-time 1:1 sitter (one to one staff that is immediately at hand to help prevent a fall or redirect a patient from engaging in a harmful act) per a care plan titled, High Risk for Injury/Accidents and Falls, dated 11/24/23, to prevent the resident from falling on 1/25/2024, 4/11/24, 4/28/24, and 5/7/2024 and sustain injuries. Resident 1 was provided with the 1:1 sitter only after Resident fall on 5/7/2024. 2. [...]
March 29, 2024Complaint inspection · 1 citation
  1. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain safe and functional area to prevent the infestation of roaches and provide a clean environment in one of one staff ' s breakroom in the facility. This deficient practice had the potential to negatively impact the psychosocial wellbeing of the staffs.
March 22, 2024Standard inspection · 13 citations
  1. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to promote dignity and respect for two of seven sampled residents (Residents 200 and 21) by failing to: 1. Conduct a personal property inventory upon admission for Resident 200. 2. Ensure staff did not speak in a language not understood by Resident 21 in the presence of the resident. These deficient practices had the potential to decrease self-worth, create anxiety and powerlessness, and affect the physical, mental, and psychological wellbeing of Residents 200 and 21.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure comfortable sound levels at night for three of eight sampled residents (Residents 52, 246, and 83). This deficient practice resulted in Residents 52, 83 and 246 not being able to sleep undisturbed through the night, compromising the health, safety, psychosocial, behavioral, and environmental needs of residents to obtain or maintain the highest physical, mental, and psychosocial well-being.
  3. E
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to conduct Pre-admission Screening Resident Review (PASRR -an evaluation to determine if an individual has a serious mental illness, intellectual disability, developmental disability, or related condition) for two of three sampled residents (Residents 33 and 60). This deficient practice had the potential to result in inappropriate care and services necessary for Residents 33 and 60.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to store and label food in accordance with professional standards and facility policy to ensure the safety of food service by failing to: 1. Label and date food items stored in the kitchen refrigerator. 2. Discard expired food stored in the resident's refrigerator. 3. Provide a refrigerator for the residents to store food brought in from the outside. 4. Label and date food items stored on the shelves in the kitchen. 5. Discard expired food items stored on the kitchen shelves. 6. Label and date food items stored in the resident's refrigerator. Those deficient practices placed residents with compromised health status at risk for foodborne illnesses.
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to protect residents' rights for one of one sampled resident (Resident 60) by failing to obtain an out on pass physician's order for Resident 60. This deficient practice had the potential to affect Resident 60's psychosocial well-being, optimal functioning leading to low sense of self-worth and self-esteem.
  6. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to ensure a comprehensive assessment for pre-admission screening Resident Review (PASRR -an evaluation to determine if an induvial has a serious mental illness, intellectual disability, developmental disability, or related condition) for one of three sampled residents (Resident 33). This deficient practice had the potential to negatively affect the provision of necessary care and services for Resident 33.
  7. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the assessment entries on the Minimum Data Set (MDS- an assessment and care screening tool) related to active diagnoses, were accurately documented to reflect the resident's psychiatric/mood disorder (related to mental illness and its treatment) for one of three sampled residents (Resident 12). This deficient practice had the potential to negatively affect the plan of care and delivery of necessary care and services for Resident 12.
  8. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one of 23 sampled residents (Resident 22), who was unable to carry out activities of daily living (ADL's: activities related to personal care. They include bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating), received the necessary services to maintain good personal oral hygiene. This deficient practice resulted in Resident 22 having dry and cracked lips and had the potential to cause dental caries (tooth decay), bleeding, thrush (overgrowth of yeast in mouth), oral infection, leading to unnecessary hospitalization.
  9. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide skin care and pressure ulcer (injuries to the skin and underlying tissue, primarily caused by prolonged pressure on the skin) care consistent with professional standards of practice and per physician's orders for one of three sampled residents (Resident 89) on Low Air Loss Mattresses (LALM - a pressure-relieving mattress used to prevent and treat pressure injuries) by failing to ensure the LALM was set to Resident 89's weight. This deficient practice had the potential to delay healing and increased the risk of developing new pressure injuries, worsening of existing pressure injuries, and complications related to pressure injuries for Resident 89.
  10. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed implement its policy and procedure in accordance with the care plan of the resident to monitor signs and symptoms of urinary tract infection (UTI- an infection involving any part of the urinary system, including urethra, bladder, and kidney) for one of six sampled residents (Resident 35). This deficient practice resulted in Resident 35 developing sediment (matter that settles to the bottom of a liquid) in urine and a UTI.
  11. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure nursing staff met the skills and staff competency evaluation requirements. This deficient practice had the potential for a knowledge, training, and certification deficit among the nursing staff, leading to inadequate or delayed resident care.
  12. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interviews and record reviews, The facility failed to label medications for one of six sampled residents (Resident 89). This deficient practice had the potential to result in unsafe medication administration. in Resident 89 ingesting unlabeled medication, use expired medications and cause confusion about what the medication is.
  13. B
    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    F912 · Environmental · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide at least 80 square feet (sq. ft. -unit of measure) per resident in multiple resident bedrooms for 33 out of the 36 resident rooms. Those 33 rooms consist of two beds each. This deficient practice had the potential to result in inadequate safe and useable living space for the residents and working space for the health caregivers.
March 8, 2024Complaint inspection · 1 citation
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 5, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to ensure resident ' s right were honored and implemented accordingly to his decision on health care treatment for one of five sampled residents, Resident 1. This deficient practice violated resident ' s right to make an informed decision and resulted to failure in the delivery of necessary care and services for Resident 1.
February 24, 2024Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteBased on interview and record review, the facility failed to protect residents ' rights for one of three residents (Resident 1). As a result, the facility discontinued a physician for Resident 1 ' s to go out on pass (permission of a patient to leave the hospital in a specified time).
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 1, 2024
    Inspectors wroteBased on interview and record review, for one of three residents (Resident 1), the facility failed to conduct a root cause analysis for falls for Resident 1. As a result, Resident 1 suffered two falls and had the potential to experience additional falls and injuries.
January 26, 2024Complaint inspection · 1 citation
  1. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 16, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of five sampled residents (Resident 1) had a change of condition (COC, a change in a resident's mental, psychosocial, or physical functioning that requires a change in the resident's comprehensive plan of care) for significant weight loss completed timely. This failure resulted in Resident 1 not being referred to the Registered Dietician (RD) for possible new weight loss interventions and delayed the monitoring of the weight loss or gain for three weeks.
November 10, 2023Complaint inspection · 1 citation
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 14, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure four of six sampled residents (Residents 2, 3, 4, & 5) who were smokers were supervised when smoking. The facility was aware Resident 2, 3, 4 and 5 used a personal lighter to light a cigarette unattended. This deficient practice had the potential for fire related accidents in the facility among residents, staffs and visitors.
September 18, 2023Complaint inspection · 1 citation
  1. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 27, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide a functioning call light for one of three sampled residents (Resident 3). This deficient practice had the potential to result in a delay in meeting the resident 's need for assistance and treatment including the resident 's pain management.

Fire safety inspections

17 fire safety citations on file: 4 on June 18, 2026, 3 on April 4, 2025, 10 on March 22, 2024.

Every fire safety citation17 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 18, 2026 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 18, 2026 · Corrected (the home has a date of correction)
  3. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · June 18, 2026 · Corrected (the home has a date of correction)
  4. D
    Have proper medical gas storage and administration areas.
    K 923 · June 18, 2026 · Corrected (the home has a date of correction)
  5. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 4, 2025 · Corrected (the home has a date of correction)
  6. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 4, 2025 · Corrected (the home has a date of correction)
  7. D
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · April 4, 2025 · Corrected (the home has a date of correction)
  8. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 22, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 22, 2024 · Corrected (the home has a date of correction)
  10. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · March 22, 2024 · Corrected (the home has a date of correction)
  11. E
    Install an approved automatic sprinkler system.
    K 351 · March 22, 2024 · Corrected (the home has a date of correction)
  12. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 22, 2024 · Corrected (the home has a date of correction)
  13. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 22, 2024 · Corrected (the home has a date of correction)
  14. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 22, 2024 · Corrected (the home has a date of correction)
  15. D
    Construct fire resistant interior walls.
    K 331 · March 22, 2024 · Corrected (the home has a date of correction)
  16. D
    Install corridor and hallway doors that block smoke.
    K 363 · March 22, 2024 · Corrected (the home has a date of correction)
  17. C
    Provide emergency officials' contact information.
    E 31 · March 22, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
August 1, 2025Fine $32,919
June 21, 2024Fine $78,000

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.074.523.86
Registered nurses0.410.670.69
All nursing staff on weekends3.814.093.42
Nurse aides2.57
Licensed practical nurses1.09
Nursing staff turnover (share who left in a year)not reported36.7%45.8%
Registered nurse turnovernot reported38.1%42.9%
Administrators who leftnot reported

CMS expects 4.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.81 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.84 in April to June 2025 to 4.07 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.070.414.183.81 0.0%0 of 9086
Jul to Sep 20253.870.363.973.62 0.0%0 of 9286
Apr to Jun 20253.840.363.973.49 0.1%0 of 9187
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for California

JobMedianMiddle halfEmployed
California, all employers
CNAs (nursing assistants)$22.90$22.04 to $26.35110,060
LPNs and LVNs$38.34$35.98 to $45.0682,850
Registered nurses$67.44$58.87 to $83.25338,940
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Westwood Post Acute Care. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.910.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.80.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.41.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.71.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.79.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.04.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.712.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.122.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.311.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.42.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Westwood Post Acute Care's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (26.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

26.3% this home

Worse than the national rate

US median of homes 51.5% · California: 301 better, 190 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 45 eligible stays.

Potentially preventable readmissions

10.9% this home

No different from the national rate

US median of homes 10.7% · California: 10 better, 22 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 64 eligible stays.

Infections that led to a hospital stay

7.4% this home

No different from the national rate

US median of homes 7.1% · California: 8 better, 48 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 66 eligible stays.

Self-care and mobility at discharge

42.5% this home

Median of homes: California59.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 94 residents counted.

Falls with major injury

0.7% this home

Median of homes: California0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 146 residents counted.

New or worsened pressure ulcers

0.6% this home

Median of homes: California0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 146 residents counted.

Medication list given at discharge

82.9% this home

Median of homes: California96.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 35 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WESTWOOD HEALTHCARE & WELLNESS CENTRE LP. CMS links this home to Corporate Interface Services, a group of 40 nursing homes averaging 2.5 stars overall.

NameRoleTypeShareSince
Corporate Interface Services LLCOperational/managerial controlOrganization03/18/2024
Rockport Administrative Services, LLCOperational/managerial controlOrganization10/31/2014
Goldstein, ShmuelOperational/managerial controlIndividual03/18/2024
Zafar-Khan, FawadOperational/managerial controlIndividual06/01/2025
Westwood Wellness Gp LLCGeneral partnership interestOrganization08/01/2014
Rechnitz, ShlomoLimited partnership interestIndividual08/01/2014
Corporate Interface Services LLCAdp of the SNFOrganization05/20/2025
Rockport Administrative Services, LLCAdp of the SNFOrganization06/19/2025
Westwood-Let LLCAdp of the SNFOrganization04/04/2025
Goldstein, ShmuelAdp of the SNFIndividual03/18/2014
Zafar-Khan, FawadAdp of the SNFIndividual06/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 23 problems in this area, most recently on July 7, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 23 problems in this area, most recently on June 18, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 16 problems in this area, most recently on June 18, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on June 18, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.81 hours per resident per day, below the California average of 4.09.

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Assisted living in California

California contacts for a concern about a nursing home

These are the official offices in California. NursingHomeClear cannot take or act on complaints.

Common questions

What is Westwood Post Acute Care's Medicare star rating?
CMS rates Westwood Post Acute Care 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Westwood Post Acute Care get at its last inspection?
16 health deficiencies at the standard inspection on June 18, 2026. The California average is 15.6.
Has Westwood Post Acute Care been fined?
Yes. CMS lists 2 fines totaling $110,919 in the last three years.
Does Westwood Post Acute Care accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Westwood Post Acute Care?
CMS lists 11 owners and managers, and links the home to Corporate Interface Services. Legal business name: WESTWOOD HEALTHCARE & WELLNESS CENTRE LP.

Sources

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