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White Oak Post Acute Care

2828 Westfork, Baton Rouge, LA 70816 · E. Baton Rouge County · (225) 291-7049

176 certified beds, about 103 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2000

Special Focus Facility: CMS's list of homes with a history of serious problems Certified for Medicaid Certified for Medicare
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195488 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 3, 2026, inspectors cited 9 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

Of 77 health citations since November 2023, 10 were rated as actual harm or immediate jeopardy to residents (8 immediate jeopardy).

CMS lists 5 fines totaling $622,663 in the last three years; the largest was $219,209, and the latest is dated May 6, 2026.

Nurses and nurse aides worked 3.33 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.25 of those hours.

68.7% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to Ark Post Acute Network, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 77 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
4J
4K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
41D
21E
4F
Potential for minimal harm
0A
0B
1C
June 3, 2026Standard inspection · 9 citations
  1. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure a resident's call light was within reach for 2 (#57 and #58) of 34 residents reviewed during the initial pool.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident's comprehensive plan of care was implemented for 1 (#57) of 25 residents reviewed in the final sample. The facility failed to ensure Resident #57's urinary catheter securement device was in place at all times.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure services provided, as outlined in the comprehensive care plan, met professional standards of quality by nursing staff failing to observe and ensure a resident consumed medications for 2 (#34 and #59) of 32 residents reviewed in the initial pool.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident with a Pressure Ulcer received care based on the comprehensive assessment and professional standards of practice to promote healing by failing to ensure the air mattress was properly functioning for 1 (#21) of 2 residents reviewed with pressure ulcers.
  5. D
    Provide appropriate foot care.
    F687 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident received proper treatment and care to maintain good foot health by failing to maintain proper toenail length for 1 (#34) of 3 residents observed for foot care.
  6. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure a resident who was fed by enteral means received the appropriate treatment and services to prevent complications of enteral feeding by failing to ensure tube feeding formula was administered as prescribed for 1 (#77) of 3 residents reviewed for tube feedings. Review of the Clinical Record for Resident #77 revealed he was admitted to the facility on [DATE] with diagnoses, which included Gastrostomy Status. Review of the current Physician Orders for Resident #77 revealed, in part, the following:Enteral: continuous feed: Isosource 1.5 at 70 milliliters an hour. An observation was made on 06/01/2026 at 8:55 a.m. of Resident #77. Observed Resident #77's feeding tube attached to a feeding pump which read an error of Notice pump inactive. An observation was made on 06/01/2026 at 10:46 a.m. of Resident #77. [...]
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards of practice. The facility failed to properly label respiratory care equipment for 1 (#74) of 2 residents investigated for respiratory care.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles. The facility failed to ensure temperatures were documented for the medication refrigerator in 1 of 1 (Med Room A) medication storage rooms observed.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure staff performed hand hygiene, proper glove usage, and utilized proper Personal Protective Equipment (PPE) while providing care for 2 (#57 and #77) of 7 sampled residents who were on Enhanced Barrier Precautions (EBP).
May 6, 2026Complaint inspection · 3 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 7, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure an effective system was in place for staff to identify unsafe smokers and implement interventions including supervision to prevent accident hazards for 2 (#1, #5) of 3 residents reviewed for unsafe smoking. This deficient practice resulted in an Immediate Jeopardy situation for Resident #1 on 04/15/2026 when he was observed smoking in another resident's room while oxygen was in use. Resident #1 was a moderately cognitively impaired resident who was deemed an unsafe smoker upon admission to the facility on [DATE]. After 04/15/2026, not all staff were educated. On 05/03/2026, Resident #1 was noted smoking cigarettes in his room with smoking paraphernalia in his possession. Interviews revealed multiple staff members were unaware Resident #1 was assessed as an unsafe smoker. [...]
  2. E
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 28, 2026
    Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain the highest practicable physical, mental, and psychosocial well-being for each resident residing in the facility. The facility failed to have an effective system in place for staff to identify unsafe smokers and implement safety interventions for 2 (#1 and #5) of 3 residents assessed as unsafe smokers.
  3. D
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 28, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to provide drinks consistent with resident preferences for 1 (#R7) of 1 resident observed for drinking preferences. The facility failed to provide Resident #R7 coffee when he requested it.
March 18, 2026Complaint inspection · 2 citations
  1. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure the physician was immediately notified when there was a significant change in the resident's skin condition for 1 (#3) of 3 sampled residents with pressure ulcers. This deficient practice resulted in an actual physical harm for Resident #3 when S3CNA observed and reported to S4LPN three dime size blisters on the resident's sacrum on 02/14/2026, and S4LPN failed to notify the physician. The physician was notified on 02/18/2026 when the wound was noted as a stage 3 pressure ulcer by S6TxNurse. On 02/18/2026, Resident # 3 was diagnosed with a stage 3 pressure ulcer measuring length 8.1 centimeters (cm) x width 9.2 cm x depth 0.1 cm. The facility implemented corrective actions, which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. [...]
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 20, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to implement and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure staff properly utilized Enhanced Barrier Precaution (EBP) Personal Protective Equipment (PPE) during direct care for 2 (#5 & R1) of 4 residents reviewed for infection control. Review of the facility's titled Enhanced Barrier Precautions dated January 2025 revealed the following, in part: It is the policy of the facility to implement enhanced barrier precautions (EBP) for the prevention of transmission of multidrug-resistant organisms (MDRO). Enhanced barrier precautions refer to the use of gown and gloves for use during high-contact resident care activities. [...]
December 3, 2025Standard inspection, Complaint inspection · 7 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident's MDS Assessment accurately reflected their status for 5 (#4, #7, #13, #21, and #43) of 19 residents in the sample. The facility failed to ensure: 1. Resident #7 was coded correctly for antipsychotics; 2. Resident #43 was coded correctly for insulin; 3. Resident #13 was coded correctly for their Level II PASRR status; and 4. Resident #4 and #21 were coded correctly for restraint status. This deficient practice had the potential to affect a current census of 92 residents. 1. Review of Resident #7's Clinical Record revealed an admission date of 02/20/2024 with diagnoses which included Major Depressive Disorder, Anxiety Disorder, Schizophrenia, Delusional Disorders, and Unspecified Dementia. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to ensure food was properly labeled, dated, and sealed. This had the potential to affect 92 residents who were served from the kitchen.
  3. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 3 (#10, #79, and #95) of 19 sampled residents. The facility failed to ensure:1. Medication administration was accurately documented on the MAR for Residents #10 and #95; and2. Colostomy changes were documented for Resident #79.1. Review of the facility's undated policy titled, Medication-Documentation of Administration revealed the following, in part: Policy Statement: The facility shall maintain a medication administration record to document all medications administered. Policy Interpretation and Implementation: 1. A nurse shall document all medications administered to each resident on the resident's medication administration record (MAR). [...]
  4. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on record reviews and interview, the facility failed to coordinate assessments with the resident's Pre-admission Screening and Resident Review (PASRR) Level II by failing to incorporate PASRR Level II determinations and recommendations into a resident's transitions of care for 1 (#98) of 4 (#3, #13, #66, and #98) residents reviewed for PASRR.
  5. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure services provided, as outlined in the comprehensive care plan, met professional standards of quality by nursing staff failing to observe and ensure a resident consumed medication for 1 (#10) of 7 residents reviewed for medication administration.
  6. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to obtain informed consent prior to the installation of bed rails/grab bars for 1 (#13) of 19 residents in the sample. This deficient practice had the potential to affect a current census of 92 residents.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2026
    Inspectors wroteBased on observations, record review, and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles. The facility failed to ensure Insulin pens were labeled with an opened date on 2 (MCa and MCb) of 2 medication carts reviewed. This deficient practice had the potential to affect all residents who received insulin in the facility.
June 26, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 11, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#2) of 3 (#1, #2, and #3) sampled residents reviewed for pressure ulcers. The facility failed to ensure nursing staff accurately documented Resident #2's pressure ulcer interventions.
April 3, 2025Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2025
    Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure services provided by the facility met professional standards of quality. The facility failed to ensure medications were administered safely and timely by leaving medications at bed side for 1 (#3) of 3(#1, #2, and #3) residents observed during the survey.
February 27, 2025Complaint inspection · 6 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on observations, interviews and record review the facility failed to provide adequate supervision for 1 (#5) of 3 (#5, #6, and #7) residents reviewed for wandering. The facility failed to ensure staff appropriately supervised Resident #5 who was assessed to be a wanderer, unsafe smoker, and a high fall risk. This deficient practice resulted in an immediate jeopardy situation on the weekend of 02/15/2025 through 02/16/2025, when Resident #5, a severely cognitively impaired resident identified as a wanderer, unsafe smoker and high fall risk, entered the smoking patio while no staff were present to provide supervision. Resident #5 self-propel himself in his wheelchair through the gate of the smokers' patio onto the sidewalk along the resident patio exterior doors. [...]
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure nursing staff notified the NP of a residents fall outside, which required a care plan update, for 1 (#5) of 3(#3, #4 and #5) residents reviewed for falls.
  3. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that each resident's comprehensive Minimum Data Set (MDS) assessments were completed in a timely manner for 1 (R1) of 8 (#1, #2, #3, #4, #5, #6, #7 and R1) resident records reviewed for comprehensive assessments. The facility failed to ensure that the resident admission assessment was completed within the 14-day requirement.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure interventions for falls were implemented as identified on the care plan for 1 (#3) of 3 (#3, #5, and #7) residents reviewed for falls.
  5. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a resident's comprehensive plan of care was developed within 7 days after completion of the comprehensive assessment for 1 (#1) of 7 (#1, #2, #3, #4, #5, #6, #7) residents reviewed for care plans.
  6. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure census checks were accurately documented for 2 (#5 and #6) of 3 (#5, #6, and #7) residents reviewed for elopement and wandering.
January 27, 2025Complaint inspection · 5 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 14, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to have sufficient certified nursing assistant staff to provide nursing and related services to maintain the highest practicable physical, mental, and psychosocial well-being of each resident based on the facility assessment. The deficiency had the potential to affect the facility's total census of 76 residents.
  2. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 14, 2025
    Inspectors wroteBased on record review and interview, the facility failed to notify the Ombudsman of facility-initiated resident transfers for 2 (#5 and #6) of 3 (#4, #5, and #6) residents reviewed for emergency transfers. This deficient practice had the potential to affect a current census of 76 residents.
  3. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 14, 2025
    Inspectors wroteBased on record reviews, observation, and interviews the facility failed to develop and implement a comprehensive person-centered care plan which met the needs of 3 (#3, #4 and #5) of 5 (#3, #4, #5, #6 and #8) residents reviewed. The facility failed to: 1. Ensure Resident #3's PT evaluation was completed as ordered; and 2. Ensure Resident #4's care plan was comprehensive and individualized for wandering behaviors; and 3. Ensure Resident # 5's every 30 minute checks were completed as ordered. This deficient practice had the potential to affect a current census of 76 residents.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 14, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary care and services to maintain good personal hygiene for 1 (RR1) of 4 (#1, #8, #9 and RR1) residents reviewed for ADL care.
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 14, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure Activities of Daily Living (ADL) care was accurately documented for 2 (#8 and #9) of 3 (#1, #8 and #9) Residents reviewed for ADL care. Findings Review of the facility policy titled, Documentation, revealed the following, in part: The purpose of charting and documentation is to provide: 1. A complete account of the resident's care, treatment, response to the care, signs, symptoms, etc., for continuity of care, treatment decision and to support services provided for payment. 2. A legal record that protects the resident, physician, nurse and the facility that may be traditional paper record, electronic record or combination of both. Review of Resident #8's clinical record revealed the resident was admitted to the facility on [DATE] with the following medical diagnoses: [...]
November 14, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 16, 2024
    Inspectors wroteBased on record reviews and interviews, the facility failed to provide pharmaceutical services to meet the needs of 1 (#1) of 3 (#1, #2, and #4) sampled residents reviewed for behavioral health services. The facility failed to ensure S2RN administered Resident #1's Ativan per the Physician's Order.
September 20, 2024Standard inspection, Complaint inspection · 19 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure residents remained free of accident hazards and received adequate supervision and assistance to prevent accidents. The facility failed to ensure: 1. An effective system was in place for nursing staff to identify and implement a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; and 2. An effective system was in place for staff to implement safe smoking interventions for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking. 1. This deficient practice resulted in an immediate jeopardy situation for Resident #54, a resident who required a Hoyer lift and 2 staff members' assistance for transfers, on 08/28/2024 at 3:45 p.m. when S4CNA transferred Resident #54 independently without a Hoyer lift. [...]
  2. K
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure nursing staff had the appropriate competencies and skills sets to provide nursing and related services to assure resident safety, as determined by resident assessments and individual plans of care. The facility failed to ensure: 1. An effective system was in place to ensure licensed nurses and nurse aids were competent to identify and implement a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; and 2. An effective system was in place to ensure licensed nurses and nurse aids were competent to identify and implement safe smoking interventions for residents who smoked for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking; and 3. [...]
  3. K
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain the highest practicable physical, mental, and psychosocial well-being for each resident residing in the facility. The facility failed to have an effective system in place to: 1. Ensure licensed nurses and nurse aids were trained and competent to update, implement, and identify a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; 2. Ensure licensed nurses and nurse aids were trained and competent to implement and identify safe smoking interventions for residents who smoked for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking; and 3. [...]
  4. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to ensure residents had a safe, clean, comfortable, and homelike environment for 9 of 9 (Room A, Room B, Room C, Room D, Hall E, Hall F, Room G, Room H, and Room I) areas observed for environmental concerns. This deficient practice had the potential to affect a census of 88 residents currently residing in the facility.
  5. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident with an identified mental health diagnosis was referred for a Preadmission Screening and Resident Review (PASRR) Level II evaluation as required for 4 (#13, #18, #26, and #46) of 6 (#13, #18, #26, #38, #46, and #48) sampled resident records reviewed for PASRR.
  6. E
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional status by failing to provide the ordered therapeutic diet for 1 (#21) of 4 (#21, #22, #42, and #66) residents reviewed for nutrition.
  7. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, record review, and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles. The facility failed to ensure: 1. Medication carts were free of loose pills for 2 (Med Cart A and Med Cart B) of 2 (Med Cart A and Med Cart B) medication carts reviewed. 2. Medication carts were free of expired drugs or biologicals for 1 (Med Cart B) of 2 (Med Cart A and Med Cart B) medication carts reviewed. 3. Medications were stored at proper temperatures in 1 (Med Frig D) of 1 (Med Frig D) medication refrigerators reviewed.
  8. E
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 5 out of 5 dietary staff hired were trained on how to test the chemical dishwasher for chlorine.
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to affect 81 residents who were served from the kitchen.
  10. E
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure residents understood the binding arbitration signed on admission for 2 (#143 and #192) of 3 (#44, #143, and #192) residents reviewed for arbitration.
  11. E
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to develop and implement appropriate plans of action to correct and ensure ongoing compliance with identified quality deficiencies. This deficient practice had the potential to affect a census of 88 residents currently residing in the facility. Cross Reference: F558, F609, F656, F677, F689, F802, F812, F835, and F880
  12. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to implement an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure: 1. Proper Personal Protective Equipment (PPE) was worn by staff for 2 (#5 and #49) of 2 residents on Enhanced Barrier Precautions (EBP); and 2. Urine soiled laundry was removed from a resident's room for 1 (#87) of 27 (#4, #8, #13, #16, #18, #21, #22, #25, #26, #27, #32, #38, #42, #43, #46, #48, #49, #53, #54, #56, #58, #64, #65, #66, #85, #87, #192) residents observed during initial pool.
  13. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of resident needs and preferences by failing to respond to call lights in an appropriate time frame for 1(#192) of 5 (#27, #53, #54, #66 and #192) residents reviewed for call light response.
  14. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure allegations of physical abuse and misappropriation of resident property were reported to the facility administrator and the state survey agency timely for 1 (#54) of 27 residents reviewed for abuse in the initial pool.
  15. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure a resident's assessment accurately reflected the resident's status. The facility failed to ensure: 1. A resident's annual Minimum Data Set (MDS) assessment was accurately coded in regards to PASRR Level II for 1 (#48) of 6 (#13, #18, #26, #38, #46, and #48) residents reviewed for PASRR; and 2. A resident's quarterly MDS assessment was accurately coded in regards to hospice status for 1 (#4) of 28 residents reviewed in the final sample.
  16. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to develop and/or implement a comprehensive person-centered care plan for 5 (#4, #14 #32, #54 and #75) of 28 residents reviewed in the sample. The facility failed to ensure: 1. Resident #4's hospice status was reflected in the care plan; 2. Resident #14's ostomy care was provided per physician's orders; 3. Resident #32 attended her scheduled physician's appointment as per physician's orders; 4. Resident #54's transfer status was reflected in the care plan; and 5. Resident #75's smoking status was reflected in the care plan.
  17. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on interviews and record reviews the facility failed to ensure that a resident who was unable to carry out Activities of Daily Living (ADL's) without assistance received the necessary services to maintain good grooming and personal hygiene for 1 (#32) of 3 (#16, #87, and #32) reviewed for ADL's.
  18. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 16, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident received enteral feedings as ordered by the physician for 1 of 1 (#43) residents reviewed for tube feeding.
  19. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on observation and interviews, the facility failed to ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 88 residents residing in the facility.
July 18, 2024Complaint inspection · 5 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on observations, interviews, and record review the facility failed to provide the necessary treatment and services, consistent with professional standards, to promote healing and prevent the development of new pressure ulcers by failing to ensure a resident's heels were floated as ordered for 1(#2) of 3 (#2, #R1 and #R4) residents reviewed for facility acquired pressure ulcers. This deficient practice resulted in an actual harm for Resident #2, a paraplegic with no sensation to the lower extremities, on 07/16/2024 at 8:58 a.m. when the resident was observed lying in bed with his feet resting directly on the foot board and heels not floated off the surface of the mattress. Further observations were made at 10:39 a.m., 11:51 a.m., and 1:00 p.m. when S6TN confirmed there were new areas of discoloration on both the resident's right and left heel. [...]
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection 2 (#2 and #R1) of 5 (#1, #2, #3, #R1, and #R4) residents reviewed for repositioning. The facility failed to ensure: 1. Staff wore proper Personal Protective Equipment while providing care to Resident #2 and #R1, residents on Enhanced Barrier Precautions; 2. Staff did not hang a urinary drainage bag above the level of Resident #2's bladder during a transfer; and 3. Staff performed proper hand hygiene during the care of Resident #R1.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure a resident received services in the facility with reasonable accommodation of needs for 1 (#3) of 3 (#1, #2 and #3) sampled residents. The facility failed to ensure Resident #3's request to get out of bed was honored in a timely fashion.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain good hygiene for 1 (#3) of 3 (#1, #2, and #3) sampled residents reviewed for ADLs. The facility failed to ensure Resident #3 received incontinence care timely.
  5. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#R3) of 3 (#3, #R2, and #R3) residents reviewed for diabetes.
June 10, 2024Complaint inspection · 13 citations
  1. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice by failing to ensure device site care orders were obtained and clarified for 2 (#1 and #3) of 5 (#1, #2, #3, #5, and #6) residents reviewed for indwelling devices. This deficient practice resulted in an Immediate Jeopardy situation on 05/02/2024 when Resident #1 was admitted to the facility with a Percutaneous Endoscopic Gastrostomy (PEG) tube and a nephrostomy tube. Upon Resident #1's admission, the facility failed to ensure orders were obtained and entered for site monitoring and dressing changes. This resulted in Resident #1 receiving no dressing changes or site monitoring for the PEG and nephrostomy sites from admission through 05/12/2024. [...]
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a cognitively impaired resident, who exhibited exit-seeking behaviors, was adequately supervised to prevent unsafe wandering and elopement for 1 (#7) of 2 (#7 and #8) residents reviewed with wander guards. This deficient practice resulted in an immediate jeopardy situation for Resident #7, a severely cognitively impaired resident with exit seeking behaviors, on the morning of 05/20/2024. At approximately 9:05 a.m., a Good Samaritan alerted the facility that Resident #7 was in a parking lot. After being alerted to Resident #7's elopement from the facility, staff located the resident in a parking lot, 1.1 miles away from the facility, across a high trafficked four-lane divided highway next to the interstate. [...]
  3. J
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently by failing to ensure all admission orders were obtained, clarified, and entered into the resident's electronic medical record. The facility failed to ensure Resident #1 had physician orders for PEG and nephrostomy site care. This deficient practice resulted in an Immediate Jeopardy situation on 05/02/2024 when Resident #1 was admitted to the facility with a Percutaneous Endoscopic Gastrostomy (PEG) tube and a nephrostomy tube. Upon Resident #1's admission, the facility failed to ensure orders were obtained and entered for site monitoring and dressing changes. This resulted in Resident #1 receiving no dressing changes or site monitoring for the PEG and nephrostomy sites from admission through 05/12/2023. [...]
  4. F
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    F837 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the administrator reported to and was accountable to the governing body. S1ADM failed to ensure the facility's QAPI program was maintained. This deficient practice had the potential to affect a census of 87 residents.
  5. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete a facility-wide assessment to determine what resources were necessary to care for the residents competently during both day-to-day operations and emergencies. This deficient practice had the potential to affect a census of 87 residents.
  6. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to develop, implement and maintain an effective, comprehensive, data-driven QAPI (Quality Assurance and Performance Improvement) program focused on indicators of the outcomes of care and quality of life. This deficient practice had the potential to affect a census of 84 residents.
  7. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure it was free of significant medication errors for 1 (#1) of 8 (#1, #2, #3, #4, #5, #6, #7, and #8) residents reviewed for medications. The deficient practice had the potential to effect the 84 residents residing in the facility receiving medications.
  8. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on an observation, interviews and record review, the facility failed to meet the nutritional needs of residents in accordance with established national guidelines by failing to: 1) Follow the approved menu in regard to meals served; 2) Record and archive deviations/substitutions of menu. This deficient practice had the potential to affect the 77 Residents who receive meals prepared by the facility kitchen.
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review, observation and interview, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to effect 77 residents who were served meals from the kitchen.
  10. E
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    F941 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure effective communication was performed as mandatory training for all direct care staff for 3 (S7CNA, S8CNA, S9CNA) of 5 (S5LPN, S6LPN, S7CNA, S8CNA, S9CNA) personnel files reviewed.
  11. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident elopement was reported to the State Survey Agency as required within the specified timeframes for 1 (#7) of 2 (#7 and #8) residents reviewed for elopement.
  12. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure a resident's comprehensive plan of care was implemented for 1(#4) of 8( #1, #2, #3, #4, #5, #6, #7 and #8) residents reviewed in the sample. The facility failed to ensure Resident #4 received the correct diet as ordered by the physician.
  13. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure PRN orders for psychotropic medications were limited to 14 days and indicated the duration for 2 (#2 and #5) of 8 (#1, #2, #3, #4, #5, #6, #7, and #8) residents reviewed for unnecessary psychotropic medications.
April 16, 2024Complaint inspection · 3 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 22, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 2 (#1 and #3) of 3 (#1, #2, and #3) residents reviewed for wound care.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 22, 2024
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure a resident's comprehensive plan of care was implemented for 1 (#1) of 3 (#1, #2, and #3) sampled residents reviewed in final sample. The facility failed to ensure Resident #1's care plan reflected his frequent bath refusals.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 22, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure staff wore proper Personal Protective Equipment while providing care for 1 (#2) of 2 (#2 and #3) sampled residents who were on Enhanced Barrier Precautions.
December 14, 2023Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 25, 2024
    Inspectors wroteBased on observation, record reviews and interviews, the facility failed to protect the resident's right to be free from physical abuse by Resident #2 for 1 (#1) of 6 (#1, #2, #3, #4, #5 and #6) residents reviewed for abuse.
November 29, 2023Complaint inspection · 1 citation
  1. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on record review and interview, the facility failed provide, at minimum, abuse, neglect and exploitation training for 1 (S6CNA) of 6 (S2CNA, S3CNA, S4LPN, S5CNA, S6CNA and S7CNA) personnel records reviewed for the completion of abuse, neglect, and exploitation training.

Fire safety inspections

4 fire safety citations on file: 4 on September 20, 2024.

Every fire safety citation4 citations
  1. D
    Provide properly protected cooking facilities.
    K 324 · September 20, 2024 · Corrected (the home has a date of correction)
  2. D
    Have simulated fire drills held at unexpected times.
    K 712 · September 20, 2024 · Corrected (the home has a date of correction)
  3. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · September 20, 2024 · Corrected (the home has a date of correction)
  4. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · September 20, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 6, 2026Fine $61,731
March 18, 2026Fine $14,288
February 27, 2025Fine $119,307
February 27, 2025Payment Denial 8 days from March 27, 2025
September 20, 2024Fine $208,128
September 20, 2024Payment Denial 27 days from October 22, 2024
June 10, 2024Fine $219,209
June 10, 2024Payment Denial 31 days from July 6, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)3.333.763.86
Registered nurses0.250.310.69
All nursing staff on weekends2.973.213.42
Nurse aides2.13
Licensed practical nurses0.94
Nursing staff turnover (share who left in a year)68.7%47.6%45.8%
Registered nurse turnover62.5%41.6%42.9%
Administrators who left3

CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 2.97 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.33 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.330.253.472.97 5.4%0 of 90103
Oct to Dec 20253.640.183.773.33 6.7%0 of 9294
Jul to Sep 20253.530.263.683.15 8.5%0 of 9289
Apr to Jun 20253.510.323.703.04 8.6%0 of 9181
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
20.817.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.61.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.62.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.43.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.13.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
31.217.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.95.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
24.122.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.428.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.314.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.72.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.42.71.8

Owners and operators

Legal business name: LA WESTFORK, LLC. CMS links this home to Ark Post Acute Network, a group of 4 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Dane Mgmt LLC5% or greater direct ownership interestOrganization24%01/01/2021
Rhc10 LLC5% or greater direct ownership interestOrganization24%01/01/2021
Toledo Prop Mgmt LLC5% or greater direct ownership interestOrganization51%01/01/2021
Juge, KeiraW-2 managing employeeIndividual01/01/2021
Bridges, RoyCorporate officerIndividual01/01/2021
Justiniano, KimberlyCorporate officerIndividual01/01/2021
Ark Post Acute Network LLCOperational/managerial controlOrganization01/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 21 problems in this area, most recently on June 3, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on June 3, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 9 problems in this area, most recently on May 6, 2026: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on June 3, 2026: "Reasonably accommodate the needs and preferences of each resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.97 hours per resident per day, below the Louisiana average of 3.21.
  6. How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.

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Common questions

What is White Oak Post Acute Care's Medicare star rating?
CMS does not give White Oak Post Acute Care an overall star rating in the data as of September 1, 2026.
How many deficiencies did White Oak Post Acute Care get at its last inspection?
9 health deficiencies at the standard inspection on June 3, 2026. The Louisiana average is 6.4.
Has White Oak Post Acute Care been fined?
Yes. CMS lists 5 fines totaling $622,663 in the last three years.
Does White Oak Post Acute Care accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns White Oak Post Acute Care?
CMS lists 7 owners and managers, and links the home to Ark Post Acute Network. Legal business name: LA WESTFORK, LLC.

Sources

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