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Harmony West Des Moines

5010 Grand Ridge Drive, West Des Moines, IA 50265 · Polk County · (515) 222-5991

113 certified beds, about 102 residents a day · For profit - Corporation · Medicare and Medicaid since 2010

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165601 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 5, 2026, inspectors cited 14 health deficiencies (the Iowa average is 6.5, the national average 9.2).

Of 46 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.59 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.

58.9% of nursing staff left within the year CMS measured (Iowa average 44.0%).

CMS links it to Legacy Healthcare, an affiliated group of 95 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 46 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
37D
6E
2F
Potential for minimal harm
0A
0B
0C
May 20, 2026Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on clinical record review, staff, resident and provider interview and facility policy review, the facility failed to report an allegation of abuse within the required two hour time frame for one of three residents reviewed (Res #4). The facility reported a census of 98 residents.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2026
    Inspectors wroteBased on observation, clinical record review, staff interview, and policy review, the facility failed to attach foot pedals on the wheelchair while transporting a resident for 2 of 3 residents (#2, #7) observed for transfers. The facility reported a census of 98 residents.
March 5, 2026Standard inspection, Complaint inspection · 14 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observations, resident and staff interviews and record review, and policy review, the facility failed to provide adequate supervision, failed to follow policy and failed to utilize adequate assistive devices to prevent accidents or further injuries for 3 out of 4 residents reviewed (Res #2, #89 & #116). The facility reported a census of 101 residents.
  2. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on review of Certification and Survey Provider Enhanced Report (CASPER) from the Centers for Medicare & Medicaid Services (CMS), the CMS-2567's, staff interview and policy review, the facility failed to have an effective QAPI (Quality Assurance Performance Improvement) process to address previously identified quality deficiencies to assist in the provision of quality care for residents and attain substantial compliance with Federal regulations and State rules. The facility had several repeat deficiencies identified on the facility's current recertification and complaints survey. The facility identified a census of 101 residents.
  3. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on electronic health record review (EHR), staff interview, and guidance from the Resident Assessment Instrument (RAI) User Manual Version 1.20.1 October 2025, the facility failed to accurately complete Minimum Data Set (MDS) Assessment for 4 of 21 residents reviewed (Resident #3, #7, #8, and #61). The facility reported a census of 101.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observations, resident records, staff interviews and policy review, the facility failed to follow infection control policies, procedures and guidelines for contact precautions, enhanced barrier precautions, and standards of care. The facility reported a census of 101 residents.
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on clinical record review and staff interview the facility failed to obtain informed consent for psychotropic medications that have black box warnings (the most serious safety warning the Food and Drug Administration (FDA) uses and requires the healthcare provider to have a comprehensive discussion with the resident/representative about the risks, benefits and alternatives for use) for 2 of 5 resident reviewed for psychotropic medications (Residents #4 & #110). The facility reported a census of 101 residents.
  6. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on record review, resident and staff interviews, employee timecard review and policy review the facility failed to take appropriate steps to protect residents from potential abuse by not separating staff from residents when an allegation of suspected abuse was reported for 2 of 3 residents reviewed for abuse (Residents #89 & #116). The facility reported a census of 101 residents.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on clinical record review, observation, resident and staff interviews and policy review the facility failed to report an injury of unknown origin, and an allegation of abuse to the Iowa Department of Inspections, Appeals and Licensing (DIAL) within the required timeframe (within 2 hours) for one of three residents reviewed for possible abuse (Resident #89). The facility reported a census of 101 residents.
  8. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on resident record review, staff interview, and Resident Assessment Instrument (RAI) manual review, the facility failed to submit a significant change in status for 1 of 2 residents reviewed for a significant change of condition. The facility reported a census of 102 residents. The Quarterly Minimum Data Set (MDS) dated [DATE] for Resident #2 revealed the diagnoses of weakness, unsteadiness on feet, required the assistance of one staff for supervision with ambulation and maximal assistance for hygiene and toileting. Resident #2 had a Brief Interview for Mental Status (BIMS) score of 15 suggesting an intact cognition. The Quarterly MDS dated [DATE] for Resident #2 was totally dependent on staff for transfers and toileting with no ambulation. The Progress note dated 9/18/25, the Nurse Practitioner (NP) documented a visit for Resident #2 following the fall on 9/11/15. [...]
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on electronic health record review (EHR), observations, resident interview and staff interview, the facility failed to offer and apply a hand splint for 1 of 2 residents reviewed for positioning (Resident #7). The facility reported a census of 101.
  10. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observations, clinical record review, resident and staff interviews the facility failed to have an action plan in place to ensure new agency staff receive a timely orientation and were able to demonstrate competency in skills and equipment use before the expectation to work independently. The facility reported a census of 101 residents.
  11. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observation, clinical record review, staff interview, and facility policy review, the facility failed to assure a medication error rate of less than 5%. Medication administration was observed for a total of five residents, with three errors being observed for 2 of 5 residents (Resident #6 and #106). A total of 42 ordered medications were reviewed with three errors, an error rate of 7.14%. The facility reported a census of 102 residents.
  12. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observation, record review, staff interviews, and policy review, the facility failed to administer insulin and provide Velphoro (a phosphate binder that controls high serum phosphorus in patients with chronic kidney disease) per Physician's order for 1 of 5 residents (Resident #106) reviewed for medications, resulting in a significant medication error. The facility reported a census of 101 residents.
  13. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on electronic health record review (EHR), observations, and staff interview, the facility offered inappropriate candy to residents on altered textured diets for 2 of 2 residents observed (Resident #14 & #58). The facility reported a census of 101.
  14. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2026
    Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to apply appropriate food handling practices when assisting residents to eat for 2 of 4 residents during breakfast. The facilty reported a census of 101.
February 20, 2025Standard inspection · 13 citations
  1. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on review of Certification and Survey Provider Enhanced Report (CASPER) from the Centers for Medicare & Medicaid Services (CMS), staff interview, and review of the facility Quality Assurance Performance Improvement (QAPI) plan, the facility failed to ensure an effective process to address previously identified quality deficiencies. This resulted in the facility receiving an Infection Prevention & Control deficiency for the fifth consecutive recertification survey. The facility reported a census of 95 residents. Findings Include: The CASPER Report for the facility identified the facility had received a deficiency for Infection Prevention & Control in August of 2019, December of 2021, March of 2023 and December of 2023 recertification surveys. [...]
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on clinical record review, staff interview, guidance from the 2024 Resident Assessment Instrument (RAI) Manual and facility policy review, the facility failed to fully develop, personalize and implement Comprehensive Person Centered Care Plans for 5 residents (Res #22, #86, #7, #25, #87) The facility reported a census of 95.
  3. E
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to provide appropriate side dish serving sizes for 5 of 5 puree diets and failed to obtain final cooking temperatures for resident meal items. The facility reported a census of 95.
  4. D
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    F553 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on resident interview, staff interviews and record review the facility failed to ensure resident participation option in quarterly interdisciplinary team meetings for care planning for 1 of 3 residents reviewed regarding care plan meetings (R# 9) The facility reported a census of 95.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on clinical record review, staff interview, and guidance from the 2024 Resident Assessment Instrument (RAI) Manual, the facility failed to accurately reflect the status of 3 of 22 residents in the Minimum Data Set (MDS) Assessments (Resident # 83, #86, #95). The facility reported a census of 95 residents.
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on clinical record review, resident and staff interview and facility policy review, the facility failed to implement a Baseline Care Plan in entirety within 48 hours of admission and additionally failed to provide a copy of the baseline care plan to the resident for 1 of 4 residents reviewed for Baseline Care Plans (Resident #95). The facility reported a census of 95 residents.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observation, clinical record review, staff interviews, and policy review, the facility failed to provide eating assistance for 1 of 1 resident (Resident#32) who was not able to feed himself. The facility reported a census of 95 residents.
  8. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observations, clinical record review, resident interview and staff interview, the facility failed to implement and maintain a Restorative Program for 3 of 4 residents reviewed who required assistance to complete their Activities of Daily Living (ADL) (Resident #22, #74, #86, ). The facility reported a census of 95 residents. Findings Include: 1. The Quarterly MDS of Resident #22 dated 1/7/25, identified a Brief Interview for Mental Status (BIMS) score of 14 which indicated cognition intact. The MDS revealed the resident required supervision/touching assistance for toileting hygiene, dressing, bed mobility, transfers and walking. The MDS revealed the resident received no Restorative Nursing services. The Care Plan of Resident #22, review date 1/2/25, documented the resident to be at risk of pain due to limited mobility and to be at risk for falls. [...]
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observation, staff interviews, record review and policy review the facility failed to follow professional standards of medication administration for 1 of 1 resident reviewed that required medications via gastric tube (Resident #47) no table barrier for filled medication cups and other supplies, did not follow Enhanced Barrier Precautions (EBP) and did not check placement or residual per the physician orders. The facility reported a census of 95.
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observations, clinical record review, staff interviews, resident interview and facility policy the facility failed to follow physician orders, to manage oxygen use for 1 of 1 resident sampled for respiratory care (Resident #63). The facility reported a census of 95 residents.
  11. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on clinical record review, staff interview, and interview with pharmacy, the facility failed to attempt a Gradual Dose Reduction of psychotropic medications for 1 of 5 residents (Res #86) reviewed for Unnecessary Medications. The facility reported a census of 95 residents.
  12. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure proper food handling practices were followed while assisting Resident #1 to eat. The facility reported a census of 95.
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observation, resident and staff interview, record review, and policy review, the facility failed to implement infection control practices to prevent urinary tract infection (UTI) for 1 of 1 resident (#16). The facility reported a census of 95.
November 20, 2024Complaint inspection · 4 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2024
    Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to provide a barrier on top of the bed's blankets or change blankets when debris was present during completion of peri-cares for 1 of 3 residents reviewed for dignity (Resident #8). The facility reported a census of 94 residents.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2024
    Inspectors wroteBased on facility record review, hospital clinical record review, staff interviews, and facility policy review, the facility failed to notify the physician of a needed change in treatment for 1 of 3 residents reviewed for assessment and intervention (Resident #12). The facility reported a census of 94 residents.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2024
    Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to ensure wound care treatments were completed as ordered for 1 of 3 residents reviewed for wound cares (Resident #8). The facility reported a census of 94 residents.
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 16, 2024
    Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to follow infection control practices during urinary catheter cares for 2 of 3 residents reviewed for catheter care (Resident #5 and Resident #8). The facility reported a census of 94 residents.
July 29, 2024Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 17, 2024
    Inspectors wroteBased on observation, clinical record review and review of the facilities Resident Rights revealed the facility failed to provide privacy while providing perineal cares for 1 of 4 residents reviewed. (Resident #10) The facility identified a census of 90 residents.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 17, 2024
    Inspectors wroteBased on observation, clinical record review and facility policy review, the facility failed to properly provide perineal cares for 1 of 4 residents reviewed (Resident #9) The facility identified a census of 90 residents.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 17, 2024
    Inspectors wroteBased on observation, staff interview and facility policy review, the facility staff failed to remove soiled gloves during personal cares for 2 of 4 residents reviewed. (Resident #9 and Resident #10) The facility identified a census of 90 residents.
December 11, 2023Standard inspection, Complaint inspection · 7 citations
  1. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on record review, document review, and staff interview the facility failed to follow the menu and prepare food to meet the nutritional needs of the resident for 6 of 83 residents reviewed. The facility reported a census of 83 residents.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on observation, staff interview, and policy review the facility failed to store and prepare food in accordance with professional standards. The facility reported a census of 83 residents.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on employee phone logs, document review, resident interviews, and staff interviews the facility failed to provide reasonable accommodations of needs and preferences by not providing return transportation to the facility from a clinic appointment in a timely manner to 1 of 3 residents reviewed (Resident #29). The facility reported a census of 83 residents.
  4. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on clinical record review and staff interviews, the facility failed to refer three residents (Resident #3, #14 & #33) with a Level I Pre-admission Screen & Resident Review (PASRR) with a previously unknown serious mental disorder for evaluation of a Level II PASRR at the time the diagnosis was known to the facility. The facility reported a census of 83 residents.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on clinical record review, staff interviews, direction from the Iowa PASRR Provider Manual and policy review, the facility failed to update a Comprehensive Care Plan to include a focus area and interventions for a resident who was designated as qualifying for a Level II Pre admission Screening & Resident Review (PASRR). The facility reported a census of 83 residents.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on record review, staff interview, resident interview, and policy review the facility failed to provide needed services in accordance with professional standards by not completing treatments requested by a resident for 2 residents reviewed (Resident #23 and #29). The facility reported a census of 83 residents.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 9, 2024
    Inspectors wroteBased on clinical document review, observation, staff interview, and policy review the facility failed to provide appropriate infection prevention practices when providing catheter cares for 1 of 2 residents (Resident #13). The facility reported a census of 83 residents.
October 4, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2023
    Inspectors wroteBased on clinical record review, staff and resident interviews, the facility failed to report an allegation of abuse within 24 hours of the event (Resident #1). The facility reported census was 72 residents.
October 3, 2023Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2023
    Inspectors wroteBased on clinical record review, resident and staff interviews, the facility failed to ensure each resident was treated with respect and dignity while providing cares for 1 of 4 residents reviewed (Residents #1). The facility reported census was 72 residents.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 23, 2023
    Inspectors wroteBased on clinical record review, staff and resident interviews, the facility failed to report an allegation of abuse within 24 hours of the event (Resident #1). The facility reported census was 72 residents.

Fire safety inspections

13 fire safety citations on file: 5 on March 5, 2026, 4 on February 20, 2025, 4 on December 11, 2023.

Every fire safety citation13 citations
  1. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 5, 2026 · Corrected (the home has a date of correction)
  2. E
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · March 5, 2026 · Corrected (the home has a date of correction)
  3. E
    Have proper medical gas storage and administration areas.
    K 923 · March 5, 2026 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 5, 2026 · Corrected (the home has a date of correction)
  5. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 5, 2026 · Corrected (the home has a date of correction)
  6. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 20, 2025 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 20, 2025 · Waiver
  8. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · February 20, 2025 · Corrected (the home has a date of correction)
  9. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · February 20, 2025 · Corrected (the home has a date of correction)
  10. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · December 11, 2023 · Corrected (the home has a date of correction)
  11. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 11, 2023 · Corrected (the home has a date of correction)
  12. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 11, 2023 · Corrected (the home has a date of correction)
  13. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 11, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 5, 2026Payment Denial 733 days from April 8, 2026

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)3.593.823.86
Registered nurses0.580.740.69
All nursing staff on weekends3.233.373.42
Nurse aides2.28
Licensed practical nurses0.73
Nursing staff turnover (share who left in a year)58.9%44.0%45.8%
Registered nurse turnover64.7%42.1%42.9%
Administrators who left1

CMS expects 3.87 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.74 on weekdays and 3.23 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 14.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.69 in April to June 2025 to 3.59 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.590.583.743.23 14.1%0 of 90102
Oct to Dec 20253.720.633.843.41 10.3%0 of 9299
Jul to Sep 20253.640.593.753.36 12.5%0 of 9296
Apr to Jun 20253.690.593.793.44 12.7%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Iowa

JobMedianMiddle halfEmployed
Iowa, all employers
CNAs (nursing assistants)$18.92$17.96 to $21.9522,670
LPNs and LVNs$30.11$27.12 to $34.065,510
Registered nurses$37.80$32.83 to $41.3234,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Harmony West Des Moines. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.317.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.11.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.42.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.13.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.32.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.116.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.419.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
30.620.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.113.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
5.12.11.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Harmony West Des Moines's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (68.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

68.0% this home

Better than the national rate

US median of homes 51.5% · Iowa: 28 better, 21 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 106 eligible stays.

Potentially preventable readmissions

8.2% this home

No different from the national rate

US median of homes 10.7% · Iowa: 1 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 120 eligible stays.

Infections that led to a hospital stay

5.9% this home

No different from the national rate

US median of homes 7.1% · Iowa: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 46 eligible stays.

Self-care and mobility at discharge

48.7% this home

Median of homes: Iowa56.7% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 39 residents counted.

Falls with major injury

1.6% this home

Median of homes: Iowa0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 61 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Iowa1.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 61 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Iowa100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 10 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: DES MOINES SKILLED NURSING FACILITY LLC. CMS links this home to Legacy Healthcare, a group of 95 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Doros Generation Trust U/a/D 1/3/125% or greater direct ownership interestOrganization26%04/01/2023
Gpn Family Trust U/a/D 4/28/085% or greater direct ownership interestOrganization60%04/01/2023
Oakway Operations LLC5% or greater direct ownership interestOrganization15%04/01/2023
Smith, SammarraW-2 managing employeeIndividual04/01/2023
Shabat, MenachemCorporate officerIndividual04/01/2023
Legacy Healthcare Financial Services LLCOperational/managerial controlOrganization04/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on May 20, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on March 5, 2026: "Ensure each resident receives an accurate assessment."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on March 5, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on March 5, 2026: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.23 hours per resident per day, below the Iowa average of 3.37.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.

Common questions

What is Harmony West Des Moines's Medicare star rating?
CMS rates Harmony West Des Moines 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Harmony West Des Moines get at its last inspection?
14 health deficiencies at the standard inspection on March 5, 2026. The Iowa average is 6.5.
Has Harmony West Des Moines been fined?
CMS lists no fines in the last three years.
Does Harmony West Des Moines accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Harmony West Des Moines?
CMS lists 6 owners and managers, and links the home to Legacy Healthcare. Legal business name: DES MOINES SKILLED NURSING FACILITY LLC.

Sources

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