Home / Michigan / Sterling Heights
14151 East 15 Mile Road, Sterling Heights, MI 48312 · Macomb County · (586) 939-0200
248 certified beds, about 210 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1976
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235263 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on April 14, 2026, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 51 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.74 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.
54.1% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Medilodge, an affiliated group of 53 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 51 health citations on file.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that food was served in a palatable manner and at the preferred temperature for six residents (R46, R56, R101, R116, R156, and R177) of six reviewed for food palatability.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety, resulting in the potential to spread food borne illness among all residents that consume food from the kitchen.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a clean, comfortable, homelike environment for one (R45) of four residents reviewed for sanitary environment.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the dressing for a Peripherally Inserted Central Catheter (PICC) intravenous (IV) line was changed and dated timely for two residents (R169 and R171) of three residents whose IV sites were observed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure biologicals were dated when opened and expired medications were discarded in five of six medication carts.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a sanitary tube feeding pole for one (R191) resident of three residents reviewed for environmental concerns.
Inspectors wroteThis citation pertains to Intake 2680407 Based on observation, interview, and record review, the facility failed to provide restorative therapy services (therapy to prevent or maintain range of motion - ROM) for one resident (R701) of two residents reviewed for ROM.
Inspectors wroteThis citation pertains to Intake MI00153957. Based on observation, interview, and record review the facility failed to ensure a mattress was comfortable and changed timely upon resident request for one resident (R901) of three reviewed for a room furnishings.
Inspectors wroteThis citation pertains to Intake M100151122: Based on observation, interview, and record review, the facility failed to prevent the fall of one (R705) of four residents reviewed for falls.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food was served in a palatable manner and at the preferred temperature for nine residents (R6, R21, R22, R24, R60, R74, R108, R146, R188) and six confidential group residents, of sixteen residents reviewed for food palatability.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain the dish machine area in the kitchen in a clean manner, resulting in the presence of gnats. This deficient practice had the potential to affect all residents, staff and visitors.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were in reach for five residents (R34, R86, R147, R612, and R613) of six residents reviewed for call light accessibility.
Inspectors wroteThis citation pertains to Intake MI00150763. Based on interview and record review, the facility failed to timely complete an investigation for an allegation of abuse for one (R2) of two resident reviewed for abuse.
Inspectors wroteBased on interview and record review, the facility failed to complete an annual PASARR (Preadmission Screen and Resident Review) for two residents (R70 and R139) of 6 residents reviewed for PASARR screening.
Inspectors wroteBased on observation, interview and record review, the facility failed to develop a care plan addressing Post-Traumatic Stress Disorder (PTSD) for one resident(R62) out of three reviewed for mood/behavior care plans.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide timely assistance for two residents (R24, R154) out of six reviewed for Activities of Daily Living (ADLs).
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure timely podiatry care was provided for one resident (R201) of one resident reviewed for foot care.
Inspectors wroteBased on observation, interview, and record review, the facility failed to label and date a tube feeding bottle for one resident (R75) out of two reviewed for tube feedings.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were discarded when expired from one medication cart (U100 low numbers) of three medication carts reviewed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident equipment (two beside dressers, one overbed table) was in good, clean, and safe condition for three residents (R20, R143, R167) of residents reviewed for homelike environment.
Inspectors wroteThis citation pertains to intake M100150293 Based on interview and record review, the facility failed to complete weekly skin checks for one (R704) of ten residents reviewed for skin checks, resulting in the development of gangrene of the right great toe, right foot pain and hospitalization.
Inspectors wroteThis citation pertians to Intakes MI00149291, MI00149568, and MI00149398. Based on observation, interview, and record review, the facility failed to ensure incontinence care, repositioning or water was provided for three dependent residents (R703, R706, and R707) of three reviewed for Activites of Daily Living (ADL) care.
Inspectors wroteThis citation pertains to MI00147415 and MI00147559. Based on observation, interview, and record review, the facility failed to ensure resident rooms, common areas, and shower rooms were homelike on two nursing units (units 100 and 200) of four units reviewed.
Inspectors wroteThis citation pertains to Intake MI00145616. Based on interview and record review, the facility failed to develop and implement actions to prevent repeated falls for one (R703) of one resident resulting in nine falls without goals and interventions to prevent further falls.
Inspectors wroteThis citation pertains in part to intake #145421. Based on observation, interview, and record review, the facility failed to serve food in a palatable manner and at the preferred temperature for three residents (R704, R705, R706 ) of three reviewed for food palatability, resulting in dissatisfaction during meals.
Inspectors wroteThis pertains to Intake MI00145962. Based on observation, interview, and record review, the facility failed to maintain adequate lighting in one (East Dining Room) of two dining rooms reviewed for homelike environment. Findings Include: On 7/30/2024 at 10:30 AM, during an interview with R701 they said the East Dining Room lights had been out for some time. They further revealed staff had been made aware and were very frustrated with the maintenance in the facility. On 7/30/2024 observation was made regarding lighting in the East Dining Room. It was observed that 5 lights were not illuminated. With the assistance of the Activities Director, the surveyors tried all switches controlling the lights without success. [...]
Inspectors wroteThis pertains to Intake MI00145962. Based on based on observation, interview, and record review, the facility failed to maintain steam tables in a sanitary condition in one of three steam tables in the East Dining Room. Findings Include: On 7/30/2024 at 11:20 am, an observation was made of the steam tables in the East Dining Room. While observing the condition and cleanliness of the steam tables, loose crusted material and mold was noted on the third steam table with a small hood. When the material was touched, it fell onto the area where food would be sitting when in use. On 7/30/2024 at 12:35 pm, The Nursing Home Administrator (NHA) was shown the area of concern and indicated their expectation is the steam table hoods should be clean and free of mold and materials that could drop into food. [...]
Inspectors wroteThis citation pertains to Intake MI00144848. Based on observation, interview, and record review, the facility failed to provide a clean and comfortable environment for two residents (R701 and R705 ) of three reviewed for environment, resulting in feelings of anger and frustration.
Inspectors wroteThis citation pertains to Intake MI00143948. Based on interview and record review, the facility failed to notify guardian of transferring out to the hospital for one (909) of two residents reviewed for notification of changes resulting in the guardian not being informed of resident's condition.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain the ventilation covers in a clean manner, failed to maintain the ice machine rooms in a sanitary manner, and failed to ensure resident food items were labeled, dated and discarded when expired. This deficient practice had the potential to affect all residents that consume food.
Inspectors wroteThis citation pertains to MI00141058. Based on observation, Interview, and record review, the facility failed to ensure that food was served in a palatable manner and at the preferred temperature for three residents (R167, R230, and R279) of six residents reviewed for food palatability and twelve anonymous group members, resulting in dissatisfaction during meals.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that a toilet was maintained in working condition for one resident (R136) of three reviewed for clean, comfortable, homelike conditions, resulting in resident dissatisfaction with living conditions.
Inspectors wroteBased on interview and record review, the facility failed to prevent resident to resident abuse for one (R38) of seven residents reviewed for abuse.
Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate and report a sexual abuse allegation for one (R38) of seven residents reviewed.
Inspectors wroteBased on interview and record review, the facility failed to ensure a Level I Preadmission Screening (PAS)/Annual Resident Review (ARR) Mental Illness/Intellectual Disability/Related Conditions Identification was completed timely and sent to the local community mental health (CMH) for a level II OBRA (Omnibus Budget Reconciliation Act of 1993) evaluation for one resident (R135) of one resident reviewed for PASARRs.
Inspectors wroteBased on observation, interview and record review, the facility failed to implement care planned interventions to prevent falls, and skin breakdown, for two sampled residents (R118 and R135) of seven residents reviewed for person centered comprehensive care plans.
Inspectors wroteThis citation pertains to Intake: MI00141406 and MI00141058. Based on observation, interview and record review, the facility failed to provide the preferred bathing method and frequency for one (R78) of seven residents reviewed for bathing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide restorative services per therapy recommendation for one of one resident (R132) reviewed for range of motion.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide oxygen and tracheostomy (a surgical opening into the neck to allow for breathing) care, for one resident (R429) of one resident reviewed for tracheostomy care.
Inspectors wroteBased on interview and record review, the facility failed to ensure medications were available and provided timely for one resident (R230) of one whose medications were reviewed resulting in expression of poorly controlled pain.
Inspectors wroteBased on interview and record review, the facility failed to implement a 14-day stop date on an anti-anxiety medication for two (R26, and R135) of seven residents reviewed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store/label/discard expired medications for (a) one (500/600 unit) of three medication storage rooms, (b) two (200 unit and 700 unit) of four medication carts reviewed and (c) two of two refrigerators reviewed for medication storage.
Inspectors wroteThis ciation pertains to Intake: MI00141406 and MI00141058. Based on observation, interview, and record review the Facilty failed to ensure that resident call lights were functioning properly for one resident (R79 ) of five residents reviewed for call lights, resulting in feelings of frustration.
Inspectors wroteThis citation pertains to MI00141632, MI00138084, and MI00137973. Based on interview the facility failed to ensure the responsible party was informed of a change in condition for one of two residents (R918) reviewed for a change in condition, resulting in lack of knowledge about a decline and or change in the resident's condition and the potential for a delay in advanced treatment.
Inspectors wroteThis citation pertains to MI00138087. Based on observation, interview, and record review the facility failed to ensure appropriate interventions were implemented and documented to prevent falls for one of three residents (R903) whose falls were reviewed.
Inspectors wroteThis citation pertains to Intake MI00138118, MI00138025 and MI00137992. Based on interview and record review the facility failed to provide activities of daily living care (ADLS) for dependent residents for one of seven residents (R905) reviewed for ADL care.
Inspectors wroteThis citation pertains to Intake MI00141644. Based on interview and record review, the facility failed to accurately assess and document vital signs for one of one sampled resident (R919) reviewed for professional standards, resulting in inaccurate vital sign recording.
Inspectors wroteThis citation pertains to MI00141632 and MI00138087. Based on observation, interview, and record review the facility failed to ensure an air mattress was in place, and or reposition a resident timely and or document wound care as completed for three residents (R922, R904, R918) of three reviewed for pressure ulcer care, resulting in the potential for decreased wound healing.
Inspectors wroteThis citation pertains to Intake MI00140698. Based on observation, interview, and record review, the facility failed to ensure four (R903, R911, R921, and R923) of four residents reviewed for dietary services, received meals according to their preferences.
Inspectors wroteThis citation pertains to MI00138084. Based on observation, interview and record review the facility failed to ensure rooms were cleaned appropriately and beds were in good condition for two room [ROOM NUMBER]-1 and 716-1 resulting in the potential for resident disatisfaction with their rooms and lingering debris on the floor.
Inspectors wroteThis citation pertains to intake MI00137875. Based on interview and record review, the facility failed to obtain a stool (bowel movement) sample, initiate a new wound treatment timely, adequately document nursing assessment and monitor edema/swelling, affecting one resident (R003) of three reviewed for quality of care, resulting in decreased coordination of care and the potential for unmet care needs.
20 fire safety citations on file: 6 on April 14, 2026, 8 on March 12, 2025, 6 on February 1, 2024.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 3.99 | 3.86 |
| Registered nurses | 0.41 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.18 | 3.50 | 3.42 |
| Nurse aides | 2.32 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 54.1% | 44.1% | 45.8% |
| Registered nurse turnover | 62.1% | 39.2% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.51 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.97 on weekdays and 3.18 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.21 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.41 | 3.97 | 3.18 | 0.0% | 0 of 90 | 210 |
| Oct to Dec 2025 | 3.87 | 0.45 | 4.11 | 3.27 | 0.4% | 0 of 92 | 204 |
| Jul to Sep 2025 | 3.58 | 0.51 | 3.85 | 2.89 | 0.8% | 0 of 92 | 207 |
| Apr to Jun 2025 | 3.21 | 0.45 | 3.47 | 2.59 | 0.0% | 0 of 91 | 208 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.9 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.1 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.1 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.9 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.7 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.6 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.6 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.6 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Medilodge of Sterling Heights's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (34.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
34.7% this home
Worse than the national rate
US median of homes 51.5% · Michigan: 89 better, 22 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 100 eligible stays.
12.8% this home
No different from the national rate
US median of homes 10.7% · Michigan: 0 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 125 eligible stays.
8.8% this home
No different from the national rate
US median of homes 7.1% · Michigan: 1 better, 1 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 77 eligible stays.
57.1% this home
Median of homes: Michigan57.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 35 residents counted.
0.0% this home
Median of homes: Michigan0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 55 residents counted.
0.0% this home
Median of homes: Michigan1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 55 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Michigan99.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 14 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: STERLING HEIGHTS OPCO LLC. CMS links this home to Medilodge, a group of 53 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Fifteeninone Opco Group LLC | 5% or greater direct ownership interest | Organization | 100% | 06/24/2013 |
| B&y Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 06/24/2013 | |
| B&y Trust | 5% or greater indirect ownership interest | Organization | 06/24/2013 | |
| Cody Healthcare S Corp | 5% or greater indirect ownership interest | Organization | 06/24/2013 | |
| Craig Flashner 2007 Trust | 5% or greater indirect ownership interest | Organization | 06/24/2013 | |
| Norcross, Robert | Contracted managing employee | Individual | 06/24/2013 | |
| Rogers, Stacey | Contracted managing employee | Individual | 10/20/2014 | |
| Kirk, Kristine | W-2 managing employee | Individual | 01/01/2018 | |
| Generations Healthcare Management LLC | Operational/managerial control | Organization | 06/24/2013 | |
| Prestige Administrative Services, LLC | Operational/managerial control | Organization | 01/01/2016 | |
| Flashner, Craig | Operational/managerial control | Individual | 06/24/2013 | |
| Perlstein, Yitzchok | Operational/managerial control | Individual | 06/24/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
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