Home / Virginia / Rural Retreat
Mountain Laurel Rehabilitation and Nursing
514 North Main Street, Rural Retreat, VA 24368 · Wythe County · (276) 686-7000
120 certified beds, about 102 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2015
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495417 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 8, 2025, inspectors cited 56 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 87 health citations since July 2021, 8 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 4 fines totaling $186,491 in the last three years; the largest was $170,017, and the latest is dated April 8, 2025.
Nurses and nurse aides worked 3.14 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
62.6% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Eastern Healthcare Group, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 87 health citations on file.
April 8, 2025Standard inspection, Complaint inspection · 56 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interviews, clinical record review, and facility document review, and in the course of a complaint investigation, the facility staff failed to protect a resident's right to be free from physical and mental abuse for one (1) of fifty-five (55) sampled residents (Resident #454). The scope and severity were originally cited at Immediate Jeopardy, Level IV isolated, beginning on 8/30/24, and was reduced to a Level III isolated after the facility was cleared of Immediate Jeopardy. The facility staff provided an abatement plan that was verified by the survey team through additional observations, interviews, and document reviews. The facility staff was notified that Immediate Jeopardy was removed on 4/3/25 at 5:30 PM.
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and care services in accordance with professional standards of practice for twenty-one (21) of fifty-five (55) sampled residents (Resident #103, Resident #453, Resident #41, Resident #17, Resident #454, Resident #71, Resident #153, Resident #32, Resident #40, Resident #50, Resident #78, Resident #254, Resident #255, Resident #13, Resident #85, Resident #93, Resident #23, Resident #96, Resident #353, Resident #100, and Resident #55). The scope and severity were originally cited at Immediate Jeopardy, Level IV isolated for Resident #103 and Resident #453, beginning on 2/24/25, and was reduced to a Level III isolated after the facility was cleared of Immediate Jeopardy. [...]
- J Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wrote2. For R454, the facility staff failed to appropriately assess and treat a hospice patient with a history of trauma, by involving the family in the comprehensive admission assessment and administering medications ordered by the provider for paranoia and agitation. R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of [DATE] assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. [...]
- G Honor each resident's preferences, choices, values and beliefs.
Inspectors wrote2. For Resident #13 the facility staff failed to sent resident to day support program. Resident #13's face sheet listed diagnoses which included spastic quadriplegic cerebral palsy, unspecified intellectual disabilities, and anxiety. Resident #13's most recent minimum data set with an assessment reference date of 02/07/25 assigned the resident a brief interview for mental status score of 15 out o15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #13's comprehensive care plan was reviewed and contained care plans for Resident perceives that daily routine is much different than that of community living, Self-Care Deficit-Total dependent on staff for completion of ADL's (activities of daily living) related to CP (cerebral palsy), functional quadriplegia and intellectual disability and Resident with Level II assessment: Specialized Services: [...]
- G Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to obtain the provider ordered laboratory test urinalysis for 1 of 55 sampled residents, Resident #21. This resulted in Resident #21 being transferred to a higher level of care and being treated in the emergency department with IV (intravenously) fluids and an antibiotic for a urinary tract infection (UTI), dehydration, and altered mental status.
- G Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wrote2. For Resident #93, the facility staff failed to follow the medical provider order to obtain a chest x-ray (CXR) in a timely manner. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. Resident #93's clinical record included a nursing progress note dated 1/05/25 at 1:10 PM which read in part Nurse was notified by CNA [certified nursing assistant] and another nurse that resident appeared to be choking. [...]
- G Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on resident, family and staff interviews, clinical record review and facility document review, the facility staff failed to promptly notify the provider of diagnostic results requiring urgent follow up for 1 of 55 residents in the survey sample, resident # 17 (R17).
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on observations, resident interview, staff interview, and facility document review the facility staff failed to consider the views of the resident group and act promptly upon the grievances and recommendations of the group concerning issues of resident care and life in the facility and the facility staff failed to demonstrate a response to the concerns of the group.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wrote6. For Resident #93, the facility staff failed to accurately complete the resident's DDNR (Durable Do Not Resuscitate) Order form. All boxes on the DDNR Order form were left unchecked. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. A review of Resident #93's clinical record revealed a medical provider order dated 11/13/24 stating Do NOT Resuscitate. [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wrote4. The facility staff failed to ensure a comfortable, homelike environment for the residents of the facility by failing to ensure residents have knives included with their meals.
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview, employee record review, and facility document review, the facility staff failed to implement their policy regarding new hires for 13 of 25 new hires. New hires #1, #2, #3, #6, #11, #12, #13, #15, #18, #19, #22, #23, and #25.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to provide written notification of reasons for transfer and/or discharge to the resident and the resident's representative(s) for four (4) of fifty-five (55) sampled residents, (Resident #63, Resident #103, Resident #455, and Resident #21) and the facility staff failed to provide evidence the ombudsman was notified of transfer and/or discharge for one (1) of fifty-five (55) sampled residents (Resident #455).
- E Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wrote2. For Resident #63 the facility failed to provide the resident and/or the resident's representative with the facility bed-hold policy upon transfer on 1/10/25. Resident #63's diagnosis list indicated diagnoses that included but were not limited to Cerebral Infarction Affecting Right Dominant Side, Type 2 Diabetes Mellitus, Repeated Falls, Chronic Kidney Disease, Peripheral Vascular Disease, Dementia, Mood Affective Disorder, Depression, Anxiety, Restlessness and Agitation, and Acute Respiratory Failure with Hypoxia. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 1/17/25, assigned the resident a brief interview for mental status (BIMS) summary score of 6 out of 15 for cognitive abilities, indicating the resident was severely impaired in cognition. A review of the clinical record indicated Resident #63 was transferred to the hospital on 1/10/25. [...]
- E Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wrote7. For Resident #23, the facility staff failed to provide the resident and/or resident representative with a summary of the baseline care plan. Resident 23's diagnosis list indicated diagnoses, which included, but not limited to Sepsis, Metabolic Encephalopathy, Urinary Tract Infection, Obstructive and Reflux Uropathy, and Parkinson's Disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/08/25 assigned the resident a brief interview for mental status (BIMS) summary score of 7 out of 15 indicating the resident was severely cognitively impaired. Resident #23's clinical record included a baseline care plan dated 3/03/25. A checkmark was placed by the statement I have a copy of the Baseline Care Plan, it has been reviewed with me, I understand my plan of care, and I have had the opportunity to add or modify my plan of care. [...]
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review, the facility staff failed to develop and/or revise the comprehensive person-centered care plan to meet the resident's needs for 5 of 55 sampled residents (Residents #454, 17, 65, 96 and Resident #40). 1. For resident #454 (R454), the facility staff failed to update the comprehensive care plan to reflect the resident's pertinent mental health history and diagnoses, failed to develop individualized person-centered interventions and failed to follow the care plan, specifically to administer medications that were ordered as a result of behaviors. [...]
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wrote5. The facility staff failed to follow professional standards of practice related to Resident #153's duplicate allopurinol medication orders. (Allopurinol is a medication ordered orally for Resident #153 to address gout.) Resident #153's admission minimum data set (MDS) assessment was not due and had yet to be submitted prior to the surveyor's review of the resident's clinical record. A medical provider assessment indicated Resident #153 was alert and oriented times three (3). Resident #153 was documented as having adequate vision. Resident #153's hearing was documented as being grossly intact. Resident #153's clinical documentation included two (2) orders for allopurinol 100mg one (1) tablet by mouth once a day for gout. The first allopurinol order was ordered on 3/26/25 at 5:56 p.m.; the medical provider signed this order on 3/31/25 at 2:43 p.m. [...]
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wrote4. For Resident #454 the facility staff failed to ensure the resident was offered a full bed bath/shower at least twice a week. Resident #454's diagnosis list indicated diagnoses that included, but were not limited to, Atrial Fibrillation, Glaucoma, Seizures, Hypertension, Chronic Obstructive Pulmonary Disease, History of Falls, Dementia with Agitation, Depression, Anxiety Disorder, Heart Failure, Vascular Dementia-severe with Psychotic Disturbance, Traumatic Brain Injury, History of Suicidal Behavior, and Thyrotoxicosis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 8/28/24, assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 for cognitive abilities, indicating the resident was moderately impaired in cognition. [...]
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wrote2. For Residents #6, #21, #32, #34, and #50 Licensed Practical Nurse (LPN) #15 documented they were unable to complete provider orders due to increased patient load. A review of Resident #21's clinical record revealed that on 02/19/25 at 7:41 p.m. LPN #15 documented they were unable to complete due to increased patient load. This note did not reference what the nursing staff was not able to complete and during the clinical record review the surveyor was unable to find any medication and/or treatment that had been coded as being incomplete. This note type was identified in the clinical record as being a medication administration note. Resident #21 was not interviewable. On 04/07/25 at 9:34 a.m., the surveyor requested the facility census and work assignment for this nurse for 02/19/25. [...]
- E Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wrote3. For Resident #9, the facility staff failed to obtain PT/INR (prothrombin time with international normalized ratio) laboratory testing as ordered by the medical provider on three (3) separate occasions. A PT/INR test measures how long it takes for blood to form a clot and is used to monitor blood-thinner treatment (anticoagulant) medications. Resident #9's diagnosis list indicated diagnoses, which included, but not limited to Chronic Atrial Fibrillation, Displaced Fracture of the Right Femur, and Osteoarthritis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/04/25 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility document review, the facility staff failed to: (a) store food in accordance with professional standards for food service safety and (b) failed to serve food according to menu serving size.
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observations and staff interviews, the facility staff failed to ensure proper disposal and/or containment of the facility's garbage/waste.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wrote2. For Resident #453, the facility staff failed to maintain an accurately documented clinical record by inaccurately documenting a left hip x-ray was completed on 3/9/25. Resident #453's diagnosis list indicated diagnoses that included, but were not limited to, Hypertension, Atrial Fibrillation, Diverticulosis, Macular Degeneration, Unsteadiness on Feet, Depression, Difficulty Walking, Weakness, Polyosteoarthritis, Dementia, Alzheimer's, Chronic Kidney Disease-Stage 2, and Nightmare Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/19/25, assigned the resident a brief interview for mental status (BIMS) summary score of 15 out of 15 for cognitive abilities, indicating the resident was cognitively intact. [...]
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to ensure a Quality Assurance and Performance Improvement (QAPI) Program to meet the needs of the facility and failed to monitor and revise as needed the plan of corrections for the standard recertification and abbreviated surveys dated 7/01/21 through 1/23/25, in order to maintain compliance as evidenced by repeated deficiencies in the areas of Quality of Care, Pharmacy Services, Food and Nutrition Services, and Infection Control.
- E Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to provide quality assurance and performance improvement (QAPI) training to the facility staff.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, staff interview, and resident interview the facility staff failed to treat resident with dignity and respect for 1 of 55 residents, Resident #1.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, clinical record review and facility document review, the facility staff failed to notify the physician of a significant change in condition for 1 of 55 residents in the survey sample, resident # 74 (R74).
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation, staff interview, resident interview, and clinical record review the facility staff failed to ensure personal privacy during activities of daily living care for 1 of 55 residents, Resident #1.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interview, record review and facility document review the facility staff failed to permit each resident to remain in the facility and not transfer or discharge the resident for one of 14 residents in the survey sample, resident # 454 (R454). R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. [...]
- D Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Inspectors wroteBased on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a resident's medication needs were addressed as part of admission orders for one (1) of 55 sampled residents (Resident #153).
- D Ensure each resident receives an accurate assessment.
Inspectors wrote2. For Resident #93, the facility staff incorrectly coded the 2/15/25 minimum data set (MDS) assessment for the use of anticoagulant medication. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent MDS with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. The 2/15/25 MDS coded Resident #93 as taking an anticoagulant medication during the last seven (7) days. Surveyor reviewed Resident #93's clinical record and was unable to locate evidence of the resident receiving an anticoagulant medication during the seven-day period prior to the 2/15/25 MDS. [...]
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wrote2. For Resident #93, the facility staff failed to ensure a Level I Preadmission Screening and Resident Review (PASARR) was completed. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. The MDS was coded for the presence of delusions and wandering behavior. Surveyor reviewed Resident #93's clinical record and was unable to locate a Level I PASARR. Resident #93 had resided at the facility for approximately five (5) months. [...]
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on interview, record review and facility document review, the facility staff failed to complete a discharge summary including a recapitulation of resident's stay and final summary of resident's status, to the continuing care provider and other authorized persons at the time of discharge for one of 14 residents reviewed, resident # 454 (R454).
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on staff interview and clinical record review the facility staff failed to provide an on-going person-centered activity program to support resident choice, interests, and physical, mental and psychosocial well-being for 1 of 55 residents in the survey sample, resident #454 (R454)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility nursing staff failed to complete a provider ordered treatment to a pressure ulcer for 1 of 55 sampled residents, Resident #34.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interview, clinical record review, and facility document review the facility staff failed to ensure resident environment remains free of accident hazards and failed to provide adequate supervision to prevent accident for 1 of 55 residents, Resident #36. The findings of included: For Resident #36 the facility staff failed to provide an environment free of accident hazards and failed to provide adequate supervision to prevent accidents. Resident #36's face sheet listed diagnoses which included but not limited to suicidal ideations, major depressive disorder, and bipolar disorder, severe, with psychotic features. Resident #36's most recent minimum data set with an assessment reference of 02/04/25 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to provide a therapeutic diet to one (1) of fifty-five (55) sampled residents, (Resident #454). For Resident #454, the facility staff failed to provide evidence the resident received or refused a therapeutic diet as ordered by the medical provider during evening meals on 8/21/24, 9/9/24, and 9/10/24. Resident #454's diagnosis list indicated diagnoses that included, but were not limited to, Atrial Fibrillation, Glaucoma, Seizures, Hypertension, Chronic Obstructive Pulmonary Disease, History of Falls, Dementia with Agitation, Depression, Anxiety Disorder, Heart Failure, Vascular Dementia-severe with Psychotic Disturbance, Traumatic Brain Injury, History of Suicidal Behavior, and Thyrotoxicosis. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to provide ordered respiratory care and/or treatments for two (2) of 55 sampled residents (Resident #90 and Resident #100).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to coordinate care with the dialysis center for 1 of 1 dialysis residents in the survey sample. Resident #255.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on staff interviews and clinical document review, the facility's medical providers failed to ensure resident's orders addressed the resident needs for two (2) of 55 residents (Resident #90 and Resident #153).
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to review the resident's total program of care, including medications and treatments for one (1) of fifty-five (55) sampled residents (Resident #77).
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility document review the facility staff failed to provide the necessary health care and services to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for 1 of 55 residents in the survey sample, resident # 454.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to ensure medical provider ordered medications were available for administration for 3 of 55 sampled residents (Resident #354, Resident #356, and Resident #9).
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wrote2. For Resident #86 the facility staff failed to provide evidence of the 2/24/25 medication regimen review being reported to and acted upon by the medical provider in a timely manner. Resident #86's diagnosis list indicated diagnoses that included but were not limited to Progressive Multifocal Leukoencephalopathy, Anorexia, Chronic Kidney Disease, Acute Kidney Failure, Anxiety Disorder, Repeated Falls, Ataxia, Acute Respiratory Failure with Hypoxia, and Wasting Disease Syndrome. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/23/25, did not assign the resident a brief interview for mental status (BIMS) summary score for cognitive abilities, but a review of the clinical record revealed resident was assigned 15 out of 15 on the BIMs, which indicated the resident was cognitively intact. [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on staff interview, clinical record review and facility document review the facility staff failed to ensure that 1 of 55 residents was free from unnecessary medications, Resident #85.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on staff interview, clinical record review and facility document review, the facility staff failed to ensure (2) two of fifty-five (55) sampled residents were free from unnecessary psychotropic medications (Resident #455 and Resident #86).
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, staff interview, clinical record review the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) medication errors in 28 opportunities for a medication error rate of 7.14%. These medication errors affected Resident #253 (R253).
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record review and facility document review, the facility staff failed to ensure that residents are free of any significant medication errors for (1) one of fifty-five (55) sampled residents (Resident #86).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and staff interview, the facility staff failed to dispose of expired medications and/or biological's in 1 of 2 medication rooms, the [NAME] side medication room.
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on staff interview, resident interview, clinical record review and facility document review the facility staff obtained laboratory test without a physician's order for 1 of 55 residents, Resident #85.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, staff interview, resident interview, clinical record review and facility document review the facility staff failed to provide food to accommodate the resident's preferences for 1 of 55 residents, Resident #1.
- D Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Inspectors wroteBased on family interview, staff interview, clinical record review, and facility document review the facility staff failed to ensure the timeliness of radiology services furnished by an agency outside the facility under an arrangement for (1) one of fifty-five (55) sampled residents (Resident #453).
- D Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to obtain the Medical Director's assistance when having trouble scheduling a surgical consult/appointment for one (1) of 55 sampled residents (Resident #55).
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on staff interview, clinical record review and facility document review, the facility staff failed to meet the requirements set forth in the Nursing Facility Services Agreement to designate a member of the nursing home's interdisciplinary team to coordinate care with the hospice provider for 1 of 55 residents in the survey sample, resident 454 (R454).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review the facility staff failed to follow established infection control guidelines for 1 of 55 residents, Resident #13.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to offer a pneumococcal vaccine in accordance with nationally recognized standards for 2 of 5 residents reviewed for immunizations, Resident #47, and Resident #68.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to post the nurse staffing information daily.
December 4, 2024Complaint inspection · 7 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide pain management to residents consistent according to professional standards of practice, and the medical provider orders for 1 of 17 sampled residents (Resident #1).
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, staff interview and facility document review the facility staff failed to ensure resident call bells were accessible to residents on 1 of 3 halls on [NAME] unit of the facility.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview, and facility document review the facility staff failed to ensure a safe, clean, comfortable, and homelike environment for 1 of 3 halls on the [NAME] wing of the facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure residents receive treatment and care in accordance with the comprehensive person-centered care plan and medical provider orders for 1 of 9 sampled residents, Resident #104.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure medical provider ordered medications were available for administration for 1 of 9 sampled residents, Resident #103.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to ensure residents were free of significant medication errors for 1 of 17 sampled residents (Resident #10).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and facility document review the facility staff failed to follow facility established infection control procedures for 3 of 17 residents, Resident #5, Resident #16, and Resident #17.
August 14, 2023Standard inspection · 13 citations
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to complete a review of every nurse aide at least every 12 months and failed to provide regular in-service education based on the outcome of these reviews.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interviews and clinical record review the facility staff failed to maintain a complete medical record on each resident for all residents with a medical regimen review without recommendations and also for two of 29 residents in the survey sample. 1. While conducting medication regimen reviews, surveyors were unable to locate routine monthly medication regimen reviews after December 2022. Some residents had documented recommendations. No regimen reviews without recommendations were recorded in the clinical records. Surveyors asked nursing staff where medication regimen reviews without recommendations were documented. The pharmacy was changed in January 2023. The current pharmacy sends an e-mail to the director of nursing with the list of residents reviewed and recommendations. The recommendations are placed in the clinical record after the physician acts on them. [...]
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to provide 12 hours of in-service training for nurse aides.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on staff interviews and facility document reviews the facility staff failed to prevent misappropriation of resident funds for 7 residents residing at the facility at the time of the incident.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, staff interview, resident interview, family interview, clinical record review, and facility document review, the facility staff failed to provide activity of daily living (ADL's) care for 2 of 29 dependent care residents, Resident #44 and #71.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility document review, and staff interview, the facility staff failed to provide care and services as ordered for 3 of 29 residents records reviewed. (Res #359, #44, #71)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, the facility staff failed to anchor an indwelling foley catheter for 1 of 29 residents, Resident #85.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on staff interview, clinical record review the facility staff failed to remove an IV access per policy for 1 of 29 sampled residents. (Resident #209). Resident #209 was admitted to the facility with multiple diagnoses including encephalopathy, diabetes mellitus, morbid obesity, hypertension, dysphagia, atherosclerotic heart disease, chronic obstructive pulmonary disease, sepsis, cerebral infarction, and heart failure. On the Minimum Data Set assessment with assessment reference date 5/4/2022, the resident scored 3/15 on the brief interview for mental status, indicating the resident had impaired cognitive function. Clinical record review revealed a physician order dated 5/5/2022 for Sodium chloride 0.9% use 1 liter one time only for dehydration for 1 day 300 ml (milliliter) bolus then run at 125 ml per hour until complete. A nursing Health Status Note dated 5/5/2022 at 18:51: [...]
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on clinical record review, facility document review, and staff interview the facility staff failed to ensure medical supervision of care for 1 of 29 residents review. (Res #96)
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on staff interview and facility document review the facility staff failed to ensure licensed nurses have the specific competencies and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and facility document review, the facility staff failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety.
- D Employ staff that are licensed, certified, or registered in accordance with state laws.
Inspectors wroteBased on staff interviews and facility document review the facility staff failed to ensure professional staff were licensed, certified, or registered in accordance with applicable State laws for one staff member employed by the facility.
- D Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on staff interview and [NAME] Report review, the facility staff failed to electronically submit staffing information to The Centers for Medicare & Medicaid Services (CMS) for 2 quarters.
July 1, 2021Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview the facility staff failed to meet safety requirements by storing food that reflected expired use by dates and boxes of unfrozen ice cream.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, clinical record review, facility document review, and during a medication pass and pour observation, the facility staff failed to ensure the residents receive treatment and care in accordance with the comprehensive person-centered care plan for 5 of 28 residents in the survey sample, Residents #58, #49, #57, #61, and #9.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review the facility staff failed to ensure an effective infection control program for 3 of 28 residents (Resident #57, Resident #75, and Resident #58) and 1 of 2 units.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interview and clinical record review, the facility staff failed to ensure the resident's right to formulate an advanced directive by failing to complete a DDNR (durable do not resuscitate) order form for 1 of 28 residents in the survey sample, Resident #79.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, facility document review and clinical record review the facility staff failed to notify the facility physician of a change in condition for 1 of 28 residents, Resident #57.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and staff interview, facility staff failed to provide for confidentiality of personal and medical records by not securing resident identifiable information on one of six resident care halls. On 07/01/21 at 2:10 PM, the surveyor walked up to the medication cart on the 400 hall. The laptop was open to a resident's file, a clipboard with the resident names and room numbers and notes was face up on the medication cart, and reorder stickers were on the border of the display. The nurse came out of a resident room and stated she had been trying to draw some blood before 2 PM. When asked about resident information being visible, the nurse apologized and covered the information. The surveyor notified the administrator and director of nursing of the concern during a summary meeting on 7/1/2021.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wrote2. For Resident #79, the facility staff failed to initiate treatment to a DTI (deep tissue injury) to the right heel on admission on [DATE]. Resident #79's diagnosis list indicated diagnoses, which included, but not limited to Acute Respiratory Failure with Hypoxia, Vascular Dementia without Behavioral Disturbance, Unspecified Atrial Fibrillation, Chronic Obstructive Pulmonary Disease Unspecified, and Chronic Kidney Disease Stage 3 Unspecified. The most recent admission MDS (minimum data set) with an ARD (assessment reference date) of 6/07/21 coded the resident as being moderately impaired in cognitive skills for daily decision making with short-time and long-term memory loss in section C, Cognitive Patterns. The resident was unable to complete the BIMS (brief interview for mental status) interview. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, staff interview, and clinical record review, facility staff failed to offer the therapeutic diet indicated by the speech therapy assessment for 1 of 28 residents in the survey sample (Resident #203). Resident #203 was admitted to the facility with diagnoses including cerebral infarction, essential thrombocytopenia, pneumonia, atherosclerotic heart disease, acute kidney failure, dysphagia, oropharyngeal phase, hypertension, and hemiplegia. The resident did not have a minimum data set assessment on file. On 6/29/ 2021, the resident reported that being unable to feed self due to inability to move arms. The resident's tray had a pureed diet, set up by staff. The surveyor asked the nurse if someone would help the resident and the nurse said the resident could use one arm to self feed. The resident was absent from the building on 6/30/21 from 7:30 AM to late evening. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interviews, and clinical record review, the facility staff failed to provide pharmaceutical services by obtaining physician ordered medications for 2 of 28 residents in the survey sample (Resident #2 and #33) and failed to ensure a medication was ingested prior to leaving the resident's room for 1 of 28 residents in the survey sample (Resident #11). 1. For Resident #2, the facility staff failed to ensure the medication Briviact (an anticonvulsant drug used to treat partial-onset seizures) was available for administration. Resident #2's diagnosis list indicated diagnoses, which included, but not limited to Epilepsy Unspecified Not Intractable without Status Epilepticus, Urinary Tract Infection Site Unspecified, Schizoaffective Disorder Depressive Type, Type 2 Diabetes Mellitus without Complications, Heart Failure Unspecified, and Bipolar Disorder. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to ensure that residents were free of significant medication errors for 2 of 28 residents in the survey sample, Residents #49 and #5. 1. For Resident #49, the facility staff failed to follow physician's orders for the administration of Novolog (a rapid-acting insulin) on five separate occasions. Resident #49's diagnosis list indicated diagnoses, which included, but not limited to Type 2 Diabetes Mellitus without Complications, Cerebral Palsy Unspecified, Unspecified Dementia without Behavioral Disturbance, Schizophrenia Unspecified, and Barrett's Esophagus without Dysplasia. [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interviews and the review of documents, it was determined the facility staff failed to assess pneumococcal immunization status and/or address pneumococcal immunization needs for two (2) of five (5) residents sampled for immunization review (Resident #17 and Resident #70).
Fire safety inspections
15 fire safety citations on file: 5 on April 8, 2025, 1 on August 14, 2023, 9 on July 1, 2021.
Every fire safety citation15 citations
- D Establish staff and initial training requirements.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Meet other general requirements.
- D Establish staff and initial training requirements.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Have properly located and lighted "Exit" signs.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 8, 2025 | Fine | $170,017 |
| December 4, 2024 | Fine | $8,357 |
| September 25, 2023 | Fine | $4,235 |
| September 18, 2023 | Fine | $3,882 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.14 | 3.76 | 3.86 |
| Registered nurses | 0.43 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.60 | 3.29 | 3.42 |
| Nurse aides | 1.63 | ||
| Licensed practical nurses | 1.07 | ||
| Nursing staff turnover (share who left in a year) | 62.6% | 48.1% | 45.8% |
| Registered nurse turnover | 50.0% | 48.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.35 on weekdays and 2.60 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.43 in April to June 2025 to 3.14 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.14 | 0.43 | 3.35 | 2.60 | 0.0% | 0 of 90 | 102 |
| Oct to Dec 2025 | 3.23 | 0.42 | 3.43 | 2.73 | 0.0% | 0 of 92 | 94 |
| Jul to Sep 2025 | 3.51 | 0.48 | 3.75 | 2.90 | 1.1% | 0 of 92 | 95 |
| Apr to Jun 2025 | 3.43 | 0.35 | 3.67 | 2.84 | 8.2% | 1 of 91 | 100 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.1 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.3 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.1 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.4 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.3 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.0 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 25.5 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.5 | 1.8 |
Owners and operators
Legal business name: WYTHE VA OPCO LLC. CMS links this home to Eastern Healthcare Group, a group of 18 nursing homes averaging 1.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| VA SNF Operations Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 12/28/2023 |
| Lyam Family Trust | 5% or greater indirect ownership interest | Organization | 50% | 12/28/2023 |
| Apex Global Solutions LLC | Indirect ownership interest | Organization | 12/28/2023 | |
| Ydi Eastern Holdco LLC | Indirect ownership interest | Organization | 12/28/2023 | |
| Ydi Irrevocable Trust | Indirect ownership interest | Organization | 12/28/2023 | |
| Gittleson, Layla | Indirect ownership interest | Individual | 12/28/2023 | |
| Capital Funding Group | 5% or greater mortgage interest | Organization | 12/28/2023 | |
| Gittleson, Yehuda | Managing control - governing body | Individual | 12/28/2023 | |
| Shapiro, Akiva | Corporate officer | Individual | 12/28/2023 | |
| Capital Funding Group | Operational/managerial control | Organization | 12/28/2023 | |
| VA SNF Master Consulting LLC | Operational/managerial control | Organization | 12/28/2023 | |
| VA SNF Operations Holdings 3 LLC | Operational/managerial control | Organization | 12/28/2023 | |
| Ydi Eastern Holdco LLC | Operational/managerial control | Organization | 12/28/2023 | |
| Gittleson, Yehuda | Operational/managerial control | Individual | 12/28/2023 | |
| Hajimomenian, Amir | Operational/managerial control | Individual | 12/28/2023 | |
| Hartman, Aaron | Operational/managerial control | Individual | 12/28/2023 | |
| Shapiro, Akiva | Operational/managerial control | Individual | 12/28/2023 | |
| Sommer, Nechama | Operational/managerial control | Individual | 12/28/2023 | |
| Gittleson, Yehuda | Trustee of the SNF | Individual | 12/28/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 21 problems in this area, most recently on April 8, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 14 problems in this area, most recently on April 8, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 11 problems in this area, most recently on April 8, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 10 problems in this area, most recently on April 8, 2025: "Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.60 hours per resident per day, below the Virginia average of 3.29.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Wythe Cnty Community Hosp Ecu Wytheville, 10.5 mi · 5 of 5 stars · 6 citations
- Holston Health & Rehabilitation Wytheville, 11.4 mi · 1 of 5 stars · 68 citations
- Francis Marion Manor Health & Rehabilitation Marion, 13.3 mi · 5 of 5 stars · 9 citations
- Sw VA M H Inst Geri Trt Ctr Marion, 13.8 mi · 4 of 5 stars · 5 citations
- Heritage Hall Tazewell Tazewell, 19.6 mi · 2 of 5 stars · 21 citations
- Bland County Nursing & Rehab Center Bastian, 20.5 mi · 4 of 5 stars · 10 citations
- Grayson Health and Rehabilitation Independence, 20.6 mi · 5 of 5 stars · 31 citations
- Valley Rehabilitation and Nursing Center Chilhowie, 23.2 mi · 4 of 5 stars · 16 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Mountain Laurel Rehabilitation and Nursing's Medicare star rating?
- CMS rates Mountain Laurel Rehabilitation and Nursing 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mountain Laurel Rehabilitation and Nursing get at its last inspection?
- 56 health deficiencies at the standard inspection on April 8, 2025. The Virginia average is 14.3.
- Has Mountain Laurel Rehabilitation and Nursing been fined?
- Yes. CMS lists 4 fines totaling $186,491 in the last three years.
- Does Mountain Laurel Rehabilitation and Nursing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mountain Laurel Rehabilitation and Nursing?
- CMS lists 19 owners and managers, and links the home to Eastern Healthcare Group. Legal business name: WYTHE VA OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.