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Home / Nevada / Carson City

Ormsby Post Acute Rehabilitation

3050 N Ormsby Road, Carson City, NV 89703 · Carson City County · (775) 841-4646

120 certified beds, about 93 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1999

Special Focus Facility: CMS's list of homes with a history of serious problems CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 295067 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 14, 2026, inspectors cited 25 health deficiencies (the Nevada average is 9.7, the national average 9.2).

Of 88 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $60,464 in the last three years; the largest was $60,464, and the latest is dated May 29, 2024.

Nurses and nurse aides worked 2.81 hours per resident per day, against 4.34 across Nevada and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

58.0% of nursing staff left within the year CMS measured (Nevada average 45.1%).

CMS links it to Evergreen Healthcare Group, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 88 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
67D
9E
8F
Potential for minimal harm
0A
1B
2C
May 14, 2026Standard inspection, Complaint inspection · 25 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure 1) proper hand hygiene was performed by dietary staff, 2) refrigerated food was stored properly, 3) food was discarded by the expiration date, and 4) the outside propane gas grill (Barbecue) was cleaned appropriately. This deficient practice had the potential to affect all residents in the facility by increasing the risk of infection and foodborne illnesses.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, record review, and document review, the facility failed to ensure the data collected for infection surveillance was used to identify the potential cause of facility acquired infections and prevent further facility acquired infections for 5 of 5 months reviewed for 2026. This deficient practice had the potential to result in residents contracting preventable infections and poor infection control practices continuing due to a lack of targeted education provided to facility staff.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to: 1) ensure a resident had the right to wear personal clothing, 2) provide a shower to a paraplegic resident who wished to take a shower, and 3) treat a resident with respect and dignity when a certified nursing assistant addressed the resident in a degrading manner, for 2 of 19 sampled residents (Resident #3 and #81). The deficient practice had to potential to cause psychosocial harm and mental anguish resulting from not being treated with dignity and respect.
  4. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on interview, record review, and document review, the facility failed to ensure a resident was provided with education related to the common side effects and treatment purpose of a psychotropic medication prior to the resident receiving the medication for 2 of 19 sampled residents (Residents #5 and #64). This deficient practice had the potential for a resident to receive medication without the resident having had the opportunity to make an informed decision regarding the medication prior to receiving the medication.
  5. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to provide reasonable accommodation by not ensuring a resident's electric wheelchair was repaired and made available for use for 1 of 19 sampled residents (Resident #8). This deficient practice had the potential to cause the resident emotional distress.
  6. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure a resident's right to make choices about aspects of life in the facility that were significant to the resident, by not providing an appropriate wheelchair that would allow the resident to get out of bed, for 1 of 19 sampled residents (Resident #3). This deficient practice had the potential to cause psychosocial distress to the resident.
  7. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on interview, clinical record review and document review, the facility failed to ensure 1 of 19 sampled residents (Resident #97) was protected from resident-to-resident physical abuse. This deficient practice had the potential to result in pain, physical injury and mental anguish to residents.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on interview, clinical record review and document review, the facility failed to ensure 1 of 19 sampled residents (Resident #62) was protected from potential misappropriation of property when an allegation a nurse stole the resident's medication was not reported to the Abuse Coordinator timely. This deficient practice placed all residents in the facility at risk for misappropriation of property due to delayed suspension of the alleged perpetrator and delayed investigation of the allegation.
  9. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, record review, and document review, the facility failed 1) to ensure a resident's chronic pain care plan included non-pharmacological interventions to manage the resident's pain for 1 of 19 sampled residents (Resident #2). This deficient practice had the potential to result in a resident's pain not being managed effectively. 2) to ensure a resident's dialysis care plan included interventions staff could implement to get the resident to agree to go to dialysis and education staff were to provide to the resident when the resident refused dialysis treatments for 1 of 19 sampled residents (Resident #97). This deficient practice had the potential to result in the resident experiencing life-threatening complications related to missing dialysis treatments without adequate knowledge of the possible outcomes of refusal. [...]
  10. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on personnel record review, document review, and interview, the facility failed to ensure 2 of 20 sampled employees (Employee #4 and #17) had current cardiopulmonary resuscitation (CPR) training. This deficient practice placed residents at risk from an employee not having completed all employment eligibility requirements.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, record review, and document review, the facility failed to ensure a resident's care related to a gastrointestinal (GI) infection was coordinated between the facility and the resident's established GI physician for 1 of 19 sampled residents (Resident #44) and interventions were implemented, including administration of physician ordered medications, to address a resident's constipation for 1 of 19 sampled residents (Resident #97). This deficient practice had the potential to result in a resident not receiving timely treatment and suffering from complications of a prolonged parasitic infection in the resident's GI tract or fecal impaction.
  12. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, record review, and document review, the facility failed to ensure a resident's report of pain was addressed with an intervention to reduce the pain level to the resident's acceptable level of pain for 1 of 19 sampled residents (Resident #2). This deficient practice had the potential to result in a resident experiencing prolonged pain at a level unacceptable to the resident causing the resident to experience diminished quality of life and emotional well-being.
  13. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on clinical record review, document review and interview, the facility failed to ensure residents with trauma diagnoses were assessed by the facility to recognize and respond to the effects of the trauma and implementation of interventions for 2 of 19 sampled residents (Resident #12 and #88). This deficient practice had the potential to result in a resident experiencing re-traumatization due to the lack of assessments to recognize trauma-specific interventions.
  14. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on personnel record review and interview, the facility failed to ensure a Certified Nursing Assistant (CNA) employed for more than one year had an annual performance review completed annually for 1 of 4 CNAs reviewed for completed performance reviews (Employee #9). This deficient practice had the potential to affect all residents when the facility did not identify areas of CNA performance in need of in-service education or training.
  15. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, clinical record review and document review, the facility failed to ensure 1) a medication was not left on a resident's bedside table and unattended by authorized staff for 1 of 3 residents observed during medication administration (Resident #4) and 2) expired medications were removed from 1 of 2 medication storage rooms and 1 of 2 medication carts inspected for medication storage. This deficient practice had the potential to result in residents and staff without authorization to have unsupervised access to medications and for expired medications to be administered to residents.
  16. D
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure a dietary recommendation was followed. This deficient practice had the potential to affect the resident's wellbeing and overall health.
  17. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, clinical record review and document review the facility failed 1) to prepare food as required for residents on a physician ordered therapeutic diet, 2) to ensure a resident received a minced and moist diet as ordered and failed to prepare or serve meals in a form that met the resident's need for 1 of 19 sampled residents (Resident # 3). This deficient practice had the potential for reduced meal intake due to not following the prescribed diet order, and increased the risk of difficulty swallowing, which could lead to choking and/or aspiration.
  18. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure the outside garbage receptacles were sealed (lid closed) and free of debris on the surrounding pavement. This deficient practice had the potential to affect all residents in the facility by increasing the risk of pest and foodborne illnesses.
  19. D
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on document review and interview, the facility failed to update the facility assessment following a change in the medical provider group. This deficient practice had the potential to result in the facility assessment not accurately reflecting the current medical provider or clinical responsibilities of the newly contracted medical provider group providing necessary services to residents.
  20. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on interview and document review, the facility failed to designate a member of the facility's interdisciplinary team responsible for coordinating the care of residents receiving hospice services. This deficient practice had the potential to result in uncoordinated care and a lack of communication between the facility and the hospice providers, delays of resident care, inadequate monitoring, and an increased risk of unmet physical, emotional, and psychosocial needs for residents receiving hospice services.
  21. D
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on document review and interview, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify and address system-level issues related to 1) the facility's lack of a designated hospice coordinator, and 2) concerns related to the personnel training requirements on abuse, cardiopulmonary resuscitation (CPR) and first-aid certifications. This deficient practice had the potential to prevent the QAPI committee from implementing an ongoing, data driven process to monitor performance concerns and develop corrective actions, limiting the facility's ability to recognize patterns, prevent recurrence of problems, and ensure sustained improvement in resident care and facility operations related to employee requirements.
  22. D
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on document review and interview, the facility failed to provide the Quality Assurance and Performance Improvement (QAPI) committee member signature attendance sheets for the second, third, and fourth quarters of 2025. This deficient practice had the potential to result in the facility's failure to demonstrate the required QAPI committee members had participated in the quarterly meetings as required.
  23. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to maintain the ice machine in good repair. This deficient practice had the potential to result in contamination of the ice and affect resident safety.
  24. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on personnel record review and interview, the facility failed to ensure elder abuse prevention training was completed timely for 6 of 20 sampled employees (Employee #2, #3, #16, #17, #18, and #19). This deficient practice had the potential to place all residents at risk for abuse and neglect.
  25. B
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) June 27, 2026
    Inspectors wroteBased on document review and interview the facility failed to provide a Notice of Medicare Non-Coverage (NOMNC) upon discharge for 1 of 3 sampled residents (Resident #13). This deficient practice had the potential to limit the resident's ability to understand and exercise their Medicare appeal rights regarding termination of covered services.
March 26, 2026Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on clinical record review, interviews and document review, the facility failed to protect a resident's right to be free from neglect when licensed nurses failed to notify the physician of a diabetic resident's multiple episodes of hypoglycemia (low blood glucose) and when a Registered Nurse (RN) administered oral glucose gel, not in accordance with physician orders, to an unresponsive resident experiencing severe hypoglycemia for 1 of 14 sampled residents (Resident #8). This deficient practice had the potential to result in lack of necessary adjustments to the resident's medication orders and plan of care and for additional episodes of hypoglycemia to occur placing the resident at risk for organ damage, coma, and death.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on interviews and document review, the facility failed to provide documented evidence the facility conducted a thorough investigation of an incident suspicious for neglect of 1 of __ sampled residents (Resident #8). This deficient practice had the potential for ongoing physical and/or psychosocial harm to residents due to allegations of neglect not being thoroughly investigated and documented to ensure appropriate protections were put in place to prevent future neglect.
March 27, 2025Standard inspection, Complaint inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to obtain cooking temperatures and holding temperatures of chicken prior to plating the chicken to serve to residents for lunch service. This deficient practice posed a potential risk to safety and health standards which could lead to contamination and place residents at risk of foodborne illness.
  2. E
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on clinical record review, document review, and interview, the facility failed to ensure the coordination of hospice care between the facility and hospice agencies and ensure the activities and services detailed in the hospice agency's care plan were provided to residents, documented by the hospice agency and received by the facility for 3 of 6 residents on hospice services (Resident #230, #50, and #4). The deficient practice had the potential to compromise the overall quality of hospice care due to the lack of coordination between the facility and hospice agencies and had the potential to jeopardize the health and safety of residents under hospice care in the facility.
  3. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the proper Medicare Notice of Medicare Non-Coverage letter was completed and provided for 2 of 3 unsampled residents selected for beneficiary notification review. The deficient practice resulted in non-compliance with Medicare requirements, that could hinder the resident's ability to make informed decisions regarding their coverage and care.
  4. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on interview and document review the facility failed to ensure Minimum Data Set (MDS) 3.0 assessments were transmitted timely for 4 of 10 months, starting June 2024. The deficient practice had the potential to impact resident care by delaying the resident care plan.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on clinical record review, interview, and document review the facility failed to ensure the accuracy of a Minimum Data Set 3.0 (MDS) assessment for 1 of 19 sampled residents (Resident #4) and 1 of 3 residents sampled for closed records (Resident #79). This deficient practice had the potential to deprive residents of necessary care and services relative to current health management needs in the facility and upon discharge home.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on clinical record review, interview, and document review, the facility failed to develop a person-centered Comprehensive Care Plan for the use of insulin, for 1 of 19 sampled residents (Resident #32). This deficient practice had the potential to result in residents not receiving care and services to meet their needs related to the use of insulin.
  7. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure behaviors monitored were associated with the specific condition indicated by the physician for the use of psychotropic medications for 1 of 19 sampled residents (Resident #32). The deficient practices had the potential to cause residents to use an unnecessary medication with possible adverse effects.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure 1) temperatures were monitored and recorded on each shift for 1 of 4 medication storage refrigerators, 2) medications were not stored with food items in 1 of 4 medication storage refrigerators, 3) a multi-dose vial was discarded within 28 days of opening, and 4) a medication cart was not left unsecured and unattended. The deficient practices had the potential to contaminate medication with food products, compromise medication integrity by not maintaining and recording the daily refrigerator temperatures between 36-46 degrees Fahrenheit (F), place the residents and staff at risk of receiving expired/outdated vaccines, and to allow unauthorized access to medications on the medication cart in the 200 Hallway.
  9. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on observation, interview, clinical record review and document review, the facility failed to ensure resident information was not visible on an unattended computer screen facing a public area and a clinical record was complete for 1 of 19 sampled residents (Resident #8). This deficient practice had the potential for unauthorized access to residents' protected health information and for care provided to residents, resident response to care provided, and refusals of care to not be documented and available for review as necessary.
  10. D
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 14, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to document facility training and competencies required for a Registered Nurse (RN) to provide resident care (Employee #22). The deficient practice had the potential to negatively affect resident quality of life and/or jeopardize resident safety when training competencies and orientation were not met prior to providing resident care.
September 18, 2024Complaint inspection · 4 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteVerbal abuse A FRI submitted 06/23/2024, documented LPN1 was responding to a call light by Resident #3, and while providing care, LPN1 began yelling at the resident. Yelling was heard by other staff in the facility. Resident #3 Resident #3 was admitted to the facility on [DATE], and readmitted on [DATE], with a primary diagnosis of acute reversible ischemia of large intestine, extent unspecified. On 09/18/2024 at 12:19 PM, Resident #3 explained on the date of the incident, Resident #3 turned on the call light after having had a bowel movement. Resident #3 explained the LPN came to answer the call light, but the LPN had an ear plug in and was talking with someone on the phone. The LPN undid the resident's briefs and turned the resident on the left side. The LPN left the room and after 20 minutes, Resident #3 began calling out for help. [...]
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a resident's insulin was not self-administered by a staff member for 1 of 12 sampled residents (Resident #2). This deficient practice had the potential to result in a resident not having an adequate amount of insulin available to treat the diagnosed condition for which the medication was prescribed.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure professional standards for prescribing medications were followed by a practitioner for 1 of 12 sampled residents (Resident #1). This deficient practice had the potential to result in a resident suffering an adverse health outcome from receiving medications for diagnoses the resident did not have.
  4. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a resident was not administered medications without a diagnosis related to the indication for the use of the medications for 1 of 12 sampled residents (Resident #1). This deficient practice resulted in a resident requiring hospitalization to monitor for adverse side effects of the unnecessary medications.
May 29, 2024Standard inspection, Complaint inspection · 41 citations
  1. J
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure a potential incidence of misappropriation of a resident's prescribed narcotic pain medication was investigated for misappropriation of property for 1 of 2 residents reviewed for potential narcotic diversion (Resident #44). This deficient practice could lead to undetected narcotic diversion from residents causing increased pain and diminished quality of life. Additionally, the facility failed to thoroughly investigate a resident's allegation of abuse and ensure a suspended employee did not continue to work in the facility until an investigation was completed for 1 of 19 sampled residents (Resident #19). Resident #19 alleged a male staff member touched the resident inappropriately while checking the resident's brief. [...]
  2. F
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure 1) the Infection Preventionist (IP) had the skills necessary to review lab results to determine the appropriateness of implementing transmission-based precautions (TBP) 2) a nurse administering medications had completed a competency for medication administration. [...]
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure food preparation counters were kept clear of personal items with the potential to cross contaminate food for the facility census; and failed to ensure staff performed hand hygiene while serving meal trays to residents.
  4. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review the facility failed to demonstrate effective and knowledgeable administration by not ensuring an allegation of sexual abuse was thoroughly investigated and an alleged perpetrator of sexual abuse was not allowed to continue to work in the facility until an investigation was completed (see tag F610), 2) the Infection Preventionist (IP) had the skills and knowledge necessary to accurately monitor and track infections and antibiotic use. The IP's failure to consistently track infections and antibiotic use from the onset of the infection through to the resolution of the infection had the potential to result in residents developing infections with Multi Drug Resistant Organisms (MDRO). Further potential to spread infections with MDROs througout the facility's entire resident census of 89; [...]
  5. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify 1) concerns related to the identification for the need of Enhanced Barrier Precautions (EBP) and Transmission Based Precautions (TBP), 2) an Advanced Practice Registered Nurse (APRN) signed documentation with the credentials of Medical Doctor, 3) a lack of thorough investigation related to resident abuse, 4) the lack of an effective process for tracking and reconciling narcotic medications, including hospice medications, 5) the facility lacked a designated Hospice Coordinator, and 6) concerns related to screening and offering pneumococcal vaccines.
  6. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on document review and interview, the facility failed to ensure 1) the facility's form titled Line Listing for Infections by Resident, (Line Listing Report) completed by the Infection Preventionist (IP) included the necessary elements the IP needed for tracking infections and antibiotic use, 2) the IP accurately documented on the Line Listing for Infections form each month and included 10 of 31 residents prescribed antibiotics for infections from 01/01/2024 - 05/23/2024, on the form (Resident #5, #24, #71, #62, #54, #60, #9, #69, #72, and #66) with the potential to affect the facility's entire resident census of 89, and 3) staff and residents received education related to antibiotic use and the Antibiotic Stewardship Program (ASP).
  7. F
    Provide training in compliance and ethics.
    F946 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure compliance and ethics training was completed timely for 15 of 20 sampled employees (#1, #2, #3, #4, #5, #6, #7, #9, #10, #11, #14, #16, #18, #19 and #20). Employee #1 Employee #1 was hired as the Administrator on 03/30/2024. Employee #1's personnel record documented compliance and ethics training completed on 04/26/2024, 27 days after hire. Employee #2 Employee #2 was hired as the Director of Nursing (DON) on 11/01/2021. Employee #2's personnel record documented the last compliance and ethics training was completed on 04/24/2024. The employee's record lacked documented evidence compliance and ethics training had been completed for 2023. Employee #3 Employee #3 was hired as the Activities Director on 03/06/2023. [...]
  8. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure resident's medications were not left, unsecured, at a resident's bedside for 2 of 19 sampled residents (Residents #5 and #339), medicated powders were not applied by unlicensed staff for 1 of 19 sampled residents (Residents #5) and medications were not left unsecured on a medication cart while a Certified Nursing Assistant (CNA) was watching the cart. This deficient practice had the potential for a resident to administer medication at a dose not prescribed creating increased potential for adverse medication reactions and for a resident to not receive necessary monitoring and assessment for the application of medicated powders.
  9. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure 1) medications were not left unsecured on a medication cart while a Certified Nursing Assistant (CNA) was to watch the medication cart, 2) medications were stored according to manufacturer guidelines, 3) discontinued medications were removed from a medication cart, and 4) medications were labeled. Unsecured Medication On [DATE] at 10:07 AM, upon entry into the Brookside nursing station, the medication cart parked on the outside of the nursing station was seen with greater than 20 over the counter plastic bottles with pills in the bottles sitting on top of medication cart. A CNA was at the nursing station watching the medications. The CNA left as soon as the nurse came out of the restroom. [...]
  10. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, clinical record review, and document review the facility failed to ensure 1) 2 of 5 residents sampled for influenza vaccinations (Residents #62 and #9) were screened for eligibility to receive an influenza vaccine, education regarding the vaccine was provided to the resident and/or the resident representative, and the vaccine was offered and either administered or declined, and 2) 7 of 16 residents eligible to receive a pneumococcal vaccine (Residents #9, #80, #85, #77, #23, and #242) were screened for eligibility to receive a pneumococcal vaccine, education regarding the vaccine was provided to the resident and/or the resident representative, and the indicated pneumococcal vaccine was offered and either administered or declined.
  11. E
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    F942 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on personnel record review, interview and document review, the facility failed to ensure resident rights training was completed by staff for 9 of 20 sampled employees (Employee #1, #6, #9, #11, #14, #16, #18, #19 and #20).
  12. E
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    F944 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure Quality Assurance Performance Improvement (QAPI) training had been completed to include objectives of resident care needs for 15 of 20 sampled employees (Employee #1, #2, #4, #5, #6, #7, #9, #10, #11, #12, #14, #16, #18, #19 and #20).
  13. E
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    F945 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review, the facility failed to provide timely infection control training to all staff to ensure proper procedures and standards of the program for 7 of 20 sampled employees (#1, #9, #11, #14, #16, #18 and #19).
  14. E
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    F949 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure behavioral health training was completed timely for 10 of 20 sampled employees (Employee #1, #4, #5, #9, #10, #11, #14, #16, #19 and #20). Employee #1 Employee #1 was hired as the Administrator on 03/30/2024. Employee #1's personnel record documented behavioral health training completed on 05/24/2024, 55 days after hire. Employee #4 Employee #4 was hired as the Dietary Manager on 06/15/21. Employee #4's personnel record documented the last behavioral health training was completed on 05/24/2024. The employee's record lacked documented evidence behavioral health training had been completed for 2023. Employee #5 Employee #5 was hired as the Social Services Director on 05/01/2024. Employee #5's personnel record documented behavioral health training completed on 05/27/2024, 26 days after hire. [...]
  15. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, clinical record review, and document review the facility failed to obtain informed consent for a psychoactive medication prior to the administration of the medication for 3 of 19 sampled residents (Resident #23, #28 and #66).
  16. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure the current menu was posted, allowing residents to review and request an alternative if preferred.
  17. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review, the facility failed to ensure a resident was protected from employee-to-resident verbal abuse for 1 of 19 sampled residents (Resident #3).
  18. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, document review, and interview the facility failed to prevent the misappropriation of funds for 1 of 3 residents reviewed for closed records (Resident #52). Findings Include: Resident #52 Resident #52 was admitted to the facility on [DATE], with diagnoses including cerebral infarction due to embolism of left middle cerebral artery, major depressive disorder, recurrent, unspecified, and hypertensive urgency. A Facility Reported Incident (FRI) report dated 05/10/2024, documented on 05/09/2024, Resident #52 was discharged to another facility on hospice. After arriving at the new facility it was discovered the resident's wallet, containing a credit card, was missing and someone was using the credit card. [...]
  19. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure a potential incidence of misappropriation of a resident's prescribed narcotic pain medication was reported for misappropriation of property for 1 of 2 residents reviewed for potential narcotic diversion (Resident #44). This deficient practice could lead to undetected narcotic diversion from residents causing increased pain and diminished quality of life.
  20. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, record review, and document review the facility failed to provide the required documentation for discharge when a resident was transferred to an acute care hospital for 1 of 9 residents reviewed for Facility Reported Incidents and Complaint investigations (Resident #77).
  21. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on clinical record review, interview, and document review, the facility failed to develop a person-centered Comprehensive Care Plan for 1) the use of insulin, and include the correct diagnosis for 1 of 19 sampled residents (Resident #50), and 2) for infection control related to indwelling devices and a history of Multi-drug Resistent Organisms (MDRO), including the use of Enhanced Barrier Precautions (EBP) for 1 of 9 residents reviewed for Facility Reported Incidents and Complaint investigations (Resident #77).
  22. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure the care plan for a resident with a history of falls was updated following an unwitnessed fall for 1 of 19 sampled residents (Resident #5). This deficient practice could prevent the implementation of new interventions to prevent the resident from further falls with the potential for the resident to become injured from a preventable fall.
  23. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, clinical record review and document review the facility failed to provide showers to a dependent resident for 1 of 19 sampled residents (Resident #3).
  24. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on personnel record review, document review, and interview, the facility failed to ensure nursing staff were trained and certified to perform Cardio-Pulmonary Resuscitation (CPR) in the event of a resident cardiac arrest for 1 of 5 sampled licensed nurses (Employee #2). The deficient practice could result in a negative outcome for a resident in cardiac arrest while awaiting the arrival of emergency medical personnel.
  25. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure 1) wound care was provided as ordered and a resident's plan of care, including medications for pain and symptom management, was coordinated with a contracted hospice provider for 1 of 19 sampled residents (Resident #9), 2) a resident was evaluated after a fall per facility policy for 1 of 19 sampled residents (Resident #5), 3) an order was in place prior to administering medication to a resident for 1 of 6 residents observed during medication administration (Resident #5), 4) the pharmacy, the physician and an on-call manager were notified when ordered medications were not available in the facility for 1 of 19 sampled residents (Resident #23) and 5) the physician was notified when a resident's blood sugar was over a certain level for 1 of 19 sampled residents (Resident #50). [...]
  26. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review, the facility failed to ensure 1 of 19 sampled residents (Resident #62) did not develop a new wound and failed to ensure the new wound was reported timely to the wound care team, physician orders for treatment were obtained prior to providing wound care, and nutritional support for wound healing was assessed resulting in the wound developing into a stage II pressure injury (PI).
  27. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure a resident's urostomy drainage bag was kept off the floor while the resident was laying in bed for 1 of 19 sampled residents (Resident #3).
  28. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure oxygen was administered as ordered for 1 of 19 sampled residents (Resident #339).
  29. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review the facility failed to ensure Dialysis Transfer forms were completed and maintained for 2 of 19 sampled residents (Resident #80 and #57).
  30. D
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    F712 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure physician visits were completed timely for 1 of 19 sampled residents (Resident #9). This deficient practice could result in a resident not receiving assessments a physician can perform.
  31. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure a sufficient number of licensed nurses were scheduled to perform resident care according to the Facility Assessment for 1 of 2 shifts during the weekends in December of 2023.
  32. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure ordered medications were available and administered for 2 of 6 residents observed for medication administration (Resident #88 and #5) and 1 of 19 sampled residents (Resident #23).
  33. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure medications were administered with an error rate of less than 5 percent (%). There were 47 opportunities and four medication errors. The medication error rate was 8.51%.
  34. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on clinical record review, document review and interview, the facility failed to complete Medication Administration Records (MAR) for the administration of an anti-coagulant for 1 of 19 sampled residents (Resident #66), and to ensure documentation in resident records accurately represented the licensure of a Provider for 74 of 89 residents (Residents #2, #3, #4, #5, #8, #9, #10, 12, #14, #15, #16, #19, #20, #21, #23, #24, #25, #26, #27, #28, #29, #30, #31, #33, #34, #36, #37, #38, #39, #40, #41, #42, #44, #45, #46, #49, #50, #53, #54, #55, #56, #59, #60, #61, #62, #63, #64, #65, #66, #68, #69, #70, #71, #72, #73, #74, #75, #76, #78, #79, #80, #83, #85, #238, #239, #240, #241, #242, #243, #244, #245, #246, #338, and #339), and failed to ensure complete resident clinical records were maintained for 2 of 19 sampled residents (Resident #80 and #68).
  35. D
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on interview and document review, the facility failed to accurately report weekend staffing coverage documented on the payroll-based staffing (PBJ) requirements submitted to the Center for Medicare and Medicaid Services (CMS).
  36. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure 1) a resident with a multi-drug resistant organism (MDRO) infection ( an infection with a germ resistant to an antibiotic, for which certain treatments would not work or would be less effective) was not provided care with the use of transmission based precautions (TBP) to prevent the spread of the MDRO to other residents in the facility for 1 of 19 sampled residents (Resident #9). [...]
  37. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on clinical record review, interview, and document review the facility failed to ensure a Registered Nurse (RN) was screened for eligibility to receive a COVID-19 (COVID) booster vaccine, education regarding the vaccine was provided, and the vaccine was offered and either administered or declined.
  38. D
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    F941 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on personnel record review, interview and document review, the facility failed to ensure communications training was completed by staff for 4 of 20 sampled employees (Employee #11, #14, #16, and #20).
  39. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on personnel record review, interview and document review, the facility failed to ensure elder abuse training was completed timely for 5 of 20 sampled employees (Employee #1, #4, #14, #19 and #20).
  40. C
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    F839 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on clinical record review, document review and interview, the facility failed to ensure a health provider's clinical documentation was representative of the provider's accurate licensure.
  41. C
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    F841 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 24, 2024
    Inspectors wroteBased on clinical record review, document review and interview, the Medical Director of the facility failed to ensure a health provider's clinical documentation was representative of the provider's accurate licensure.
February 16, 2024Complaint inspection · 5 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on interview, medical records review, and policy review the facility failed to obtain a consent prior to the administration of a psychotropic medication for 1 of 21 sampled residents (Resident #14).
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on clinical record review, interview, and document review, the facility failed to protect the residents' right to be free from verbal abuse for 7 of 21 sampled residents (Resident #1, #2, #3, #7, #9, #10, #11) , physical abuse for 2 of 21 sampled residents (Resident #5, #6), and sexual abuse for 1 of 21 sampled residents (Resident #12).
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a care plan was developed and implemented related to the use of a psychotropic medication for 1 of 21 residents (Resident #14).
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, interview, clinical record review and document review the facility failed to update a fall care plan with the most recent fall and new interventions for 1 of 21 sampled residents (Resident #14).
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a fall risk assessment was accurately completed upon admission in an attempt to prevent future falls and completed an assessment after an actual fall for 1 of 21 sampled residents (Resident #14).
October 16, 2023Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 30, 2023
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a resident was protected from verbal abuse from another resident for 1 of 5 sampled residents (Resident #1).

Fire safety inspections

24 fire safety citations on file: 7 on May 14, 2026, 6 on March 27, 2025, 11 on May 29, 2024.

Every fire safety citation24 citations
  1. F
    Establish staff and initial training requirements.
    E 37 · May 14, 2026 · Corrected (the home has a date of correction)
  2. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 14, 2026 · Corrected (the home has a date of correction)
  3. E
    Have simulated fire drills held at unexpected times.
    K 712 · May 14, 2026 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 14, 2026 · Corrected (the home has a date of correction)
  5. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 14, 2026 · Corrected (the home has a date of correction)
  6. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 14, 2026 · Corrected (the home has a date of correction)
  7. D
    Ensure proper usage of power strips and extension cords.
    K 920 · May 14, 2026 · Corrected (the home has a date of correction)
  8. E
    Have simulated fire drills held at unexpected times.
    K 712 · March 27, 2025 · Corrected (the home has a date of correction)
  9. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 27, 2025 · Corrected (the home has a date of correction)
  10. D
    Install corridor and hallway doors that block smoke.
    K 363 · March 27, 2025 · Corrected (the home has a date of correction)
  11. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · March 27, 2025 · Corrected (the home has a date of correction)
  12. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 27, 2025 · Corrected (the home has a date of correction)
  13. D
    Have proper medical gas storage and administration areas.
    K 923 · March 27, 2025 · Corrected (the home has a date of correction)
  14. F
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · May 29, 2024 · Corrected (the home has a date of correction)
  15. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 29, 2024 · Corrected (the home has a date of correction)
  16. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 29, 2024 · Corrected (the home has a date of correction)
  17. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 29, 2024 · Corrected (the home has a date of correction)
  18. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · May 29, 2024 · Corrected (the home has a date of correction)
  19. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 29, 2024 · Corrected (the home has a date of correction)
  20. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 29, 2024 · Corrected (the home has a date of correction)
  21. F
    Ensure electrical receptacles or cover plates have distinctive color or marking.
    K 917 · May 29, 2024 · Corrected (the home has a date of correction)
  22. D
    Address subsistence needs for staff and patients.
    E 15 · May 29, 2024 · Corrected (the home has a date of correction)
  23. D
    Provide properly protected cooking facilities.
    K 324 · May 29, 2024 · Corrected (the home has a date of correction)
  24. C
    Include a process for Emergency Preparedness collaboration.
    E 9 · May 29, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 29, 2024Fine $60,464
May 29, 2024Payment Denial 6 days from July 18, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNevadaUnited States
All nursing staff (RN, LPN and aides)2.814.343.86
Registered nurses0.761.120.69
All nursing staff on weekends2.483.863.42
Nurse aides1.42
Licensed practical nurses0.64
Nursing staff turnover (share who left in a year)58.0%45.1%45.8%
Registered nurse turnover40.0%43.4%42.9%
Administrators who left0

CMS expects 3.45 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.95 on weekdays and 2.48 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 2.81 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.810.762.952.48 3.8%0 of 9093
Oct to Dec 20253.540.823.743.01 10.7%0 of 9289
Jul to Sep 20253.410.863.652.80 9.7%0 of 9287
Apr to Jun 20253.480.793.692.95 4.9%0 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nevada, Jan to Mar 20263.880.854.053.462.7%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Nevada

JobMedianMiddle halfEmployed
Nevada, all employers
CNAs (nursing assistants)$21.87$18.80 to $23.078,100
LPNs and LVNs$36.62$31.70 to $38.263,350
Registered nurses$49.84$41.76 to $57.8227,070
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Ormsby Post Acute Rehabilitation. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNevadaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.112.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.31.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.62.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.613.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.55.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.917.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.923.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
18.49.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.41.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Ormsby Post Acute Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (54.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

54.0% this home

No different from the national rate

US median of homes 51.5% · Nevada: 9 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 127 eligible stays.

Potentially preventable readmissions

10.5% this home

No different from the national rate

US median of homes 10.7% · Nevada: 0 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 169 eligible stays.

Infections that led to a hospital stay

5.9% this home

No different from the national rate

US median of homes 7.1% · Nevada: 1 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 104 eligible stays.

Self-care and mobility at discharge

56.4% this home

Median of homes: Nevada60.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 39 residents counted.

Falls with major injury

0.0% this home

Median of homes: Nevada0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 59 residents counted.

New or worsened pressure ulcers

3.7% this home

Median of homes: Nevada1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 59 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Nevada91.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 15 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: Legal Business Name Not Available. CMS links this home to Evergreen Healthcare Group, a group of 43 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 14 problems in this area, most recently on May 14, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 14 problems in this area, most recently on May 14, 2026: "Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on May 14, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 14, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.48 hours per resident per day, below the Nevada average of 3.86.

Other nursing homes nearby

Common questions

What is Ormsby Post Acute Rehabilitation's Medicare star rating?
CMS does not give Ormsby Post Acute Rehabilitation an overall star rating in the data as of September 1, 2026.
How many deficiencies did Ormsby Post Acute Rehabilitation get at its last inspection?
25 health deficiencies at the standard inspection on May 14, 2026. The Nevada average is 9.7.
Has Ormsby Post Acute Rehabilitation been fined?
Yes. CMS lists 1 fine totaling $60,464 in the last three years.
Does Ormsby Post Acute Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Ormsby Post Acute Rehabilitation?
CMS lists 1 owner or manager, and links the home to Evergreen Healthcare Group. Legal business name: Legal Business Name Not Available.

Sources

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