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Home / Rhode Island / Smithfield

Heritage Hills Nursing & Rehabilitation Center

80 Douglas Pike, Smithfield, RI 02917 · Providence County · (401) 231-2700

100 certified beds, about 87 residents a day · For profit - Corporation · Medicare and Medicaid since 1974

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 415039 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 18, 2025, inspectors cited 15 health deficiencies (the Rhode Island average is 9.3, the national average 9.2).

Of 67 health citations since September 2023, 4 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).

CMS lists 1 fine totaling $8,827 in the last three years; the largest was $8,827, and the latest is dated September 16, 2025.

Nurses and nurse aides worked 3.74 hours per resident per day, against 3.71 across Rhode Island and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

39.8% of nursing staff left within the year CMS measured (Rhode Island average 40.6%).

CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 67 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
3J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
38D
20E
5F
Potential for minimal harm
0A
0B
0C
June 16, 2026Complaint inspection · 3 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on clinical record review and staff interview, the facility failed to provide necessary treatment and services, consistent with professional standards of practice, to promote wound healing and prevent new ulcers from developing for 1 of 3 residents reviewed for pressure ulcers (an injury to the skin and underlying tissue caused by prolonged pressure on the skin over a bony prominence), Resident ID #2. Specifically, the resident was admitted to the facility without any skin impairments and while at the facility s/he developed a stage III pressure ulcer (an ulcer that has completely broken through the top 2 layers of skin and into the fat layer below) and an unstageable pressure ulcer (an ulcer that occurs when the wound bed is completely covered by dead tissue, slough, or eschar, preventing clinicians from assessing the depth and extent of tissue damage accurately).
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to provide care in accordance with a resident's plan of care for 3 of 3 resident's relative to turning and repositioning, Resident ID #s 1, 2, and 4.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2026
    Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that assessments accurately reflect the resident's status for 1 of 3 residents reviewed related to pressure ulcers (an area of localized damage to the skin and/or underlying tissue that develops as a result of prolonged pressure), Resident ID #2.
February 6, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 16, 2026
    Inspectors wroteBased on surveyor observation, clinical record review, and staff interview, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice relative to care of a peripherally inserted central catheter (PICC line- is a type of Central Venous Catheter (CVC), inserted peripherally, typically in the upper arm. It is a long thin tube that is inserted through a vein in the arm and passed through to the larger veins near the heart) for 2 of 2 residents reviewed with a PICC line, Resident ID #s 1 and 2.
January 14, 2026Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to keep residents free from abuse for 1 of 5 residents reviewed, Resident ID # 4.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on clinical record review and staff interview, the facility failed to ensure that services provided meet professional standards of quality relative to following physician's orders for medication administration, for 1 of 3 residents reviewed, Resident ID #2.
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on surveyor observations, clinical record review, and staff interview, the facility failed to maintain medical records on each resident that are complete and accurately documented, for 1 of 2 residents reviewed for falls, Resident ID #7.
September 18, 2025Standard inspection · 15 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident received adequate supervision for 1 of 1 resident reviewed who was able to successfully elope from the facility, Resident ID #15.
  2. J
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and resident and staff interview, it has been determined that the facility failed to provide and prepare food in a form designed to meet individual needs for 2 of 4 residents reviewed with a physician's order for moderately thickened (honey) consistency fluids, Resident ID #s 49 and 19.
  3. F
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, and resident and staff interviews, it has been determined that the facility failed to maintain a safe and clean environment relative to 3 of 3 nursing units observed and the main building.
  4. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff and resident interviews, it has been determined that the facility failed to ensure that a resident's right to communication to promote a dignified existence was promoted for 1 of 1 resident reviewed whose primary language is [NAME], Resident ID #86. Additionally, the facility failed to ensure that a resident's right to a dignified existence was promoted for 4 of 4 residents observed with soiled bed linens, Resident ID #s 12, 26, 30, and 37.
  5. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and resident and staff interviews, it has been determined that the facility failed to provide the necessary services to a resident who is unable to carry out Activities of Daily Living (ADLs) relative to bathing and personal hygiene for 6 of 6 residents reviewed, Resident ID #s 30, 34, 41, 69, 73, and 75.
  6. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and resident and staff interviews, it has been determined that the facility failed to have sufficient nursing staff to assure resident safety and attain the highest practicable, physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care relative to providing care and responding to each resident's basic and individual needs for 1 of 3 nursing units reviewed, the South Unit.
  7. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that nursing staff have the appropriate competencies and skill sets to provide nursing and related services to assure resident safety to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident, as determined by resident assessments and individual plans of care and considering the number, acuity (the severity of an illness), and diagnoses of the facility's resident population in accordance with the facility assessment as required for 4 staff members observed, affecting Resident ID #s 4, 19, 46, and 49.
  8. E
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to implement the facility-wide assessment that is used to determine what resources are necessary to care for its residents competently during both day-to-day operations (including nights and weekends) and emergencies. The facility must also review and update this assessment whenever there is, or the facility plans for, any change that would require a substantial modification to any part of this assessment.
  9. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to implement and maintain an effective, comprehensive, data-driven, Quality Assurance and Performance Improvement (QAPI) program that focuses on indicators of the outcomes of care and quality of life. Additionally, the facility failed to make a good faith attempt to correct the identified concerns of patient care relative to call lights being answered, incontinence care, and morning care being provided.
  10. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review, surveyor observation, and staff interview it has been determined that the facility failed to provide care that meets professional standards for 1 of 1 resident reviewed with a Peripherally Inserted Central Catheter (PICC line, a thin tube inserted into a vein in the upper arm and advanced to a large vein near the heart to deliver long-term intravenous treatments), Resident ID #79 and for 1 of 3 residents observed for wound care, Resident ID #83.
  11. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that each resident's medication regimen is free from a medication error rate of 5% or greater. Based on 26 opportunities for errors observed during the medication administration task. Two errors occurred, resulting in an error rate of 7.69%, involving Resident ID #4.
  12. D
    Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
    F811 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident with a known complicated feeding problem is assisted by a qualified staff member for 1 of 2 residents observed being assisted with feeding, Resident ID #46.
  13. D
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review, and resident and staff interview, it has been determined that the facility failed to explain the arbitration agreement to the resident and his or her representative in a form and manner that he or she understands, including in a language the resident and his or her representative understands, for 2 of 12 residents reviewed for arbitration agreements, Resident ID #s 20 and 42.
  14. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on record review, surveyor observation, and staff interview, it has been determined that the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 resident reviewed for contact precautions (use of gown and gloves upon room entry), Resident ID #79, and for 1 of 1 resident reviewed for a suprapubic catheter (a device inserted through the abdomen into the bladder to drain urine), Resident ID #47.
  15. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 18, 2025
    Inspectors wroteBased on surveyor observation, record review, and resident and staff interview, it has been determined that the facility failed to be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area for 1 of 3 units observed, the [NAME] Unit.
August 1, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on record review, staff and resident interviews, it has been determined that the facility failed to ensure that each resident receives adequate supervision and care to prevent an accident for 2 of 3 residents reviewed who are at risk for falls, Resident ID #s 5 and 6.
April 2, 2025Complaint inspection · 1 citation
  1. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure residents with pressure ulcers/injury (localized damage to the skin and/or underlying soft tissue, usually over a bony prominence) receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 3 of 3 residents reviewed, Resident ID #s 1, 4 and 6.
January 23, 2025Complaint inspection · 1 citation
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2025
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, relative to following a physician's order for obtaining a urology consult for 1 of 1 resident reviewed, Resident ID #1.
January 10, 2025Complaint inspection · 1 citation
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2025
    Inspectors wroteBased on record review, staff, and resident interview, it has been determined that the facility failed to ensure that a resident receives treatment and care in accordance with professional standards of practice for 1 of 1 resident reviewed who missed 2 of 3 appointments, Resident ID #1.
January 6, 2025Complaint inspection · 2 citations
  1. D
    The resident has the right to receive notices in a format and a language he or she understands.
    F574 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2025
    Inspectors wroteBased on record review, staff, resident, and resident representative interviews, it has been determined that the facility failed to ensure that a resident has the right to receive notices orally (meaning spoken) and in writing (including Braille) in a format and a language he or she understands, for 1 of 1 resident reviewed who's primary language is Spanish, Resident ID #1.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 30, 2025
    Inspectors wroteBased on surveyor observation, record review, staff, resident, and resident representative interviews, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, relative to following physician's orders for obtaining a urine sample for 1 of 1 resident reviewed, Resident ID #1 and for 1 of 1 resident reviewed relative to obtaining weights, Resident ID #2.
September 13, 2024Standard inspection · 13 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections, relative to scabies (an itchy skin rash caused by a tiny burrowing mite that can spread through close contact) management for 2 of 2 residents reviewed, Resident ID #s 42 and 45, and relative to Enhanced Barrier Precautions (EBP; involves using gown and gloves during high-contact resident care activities), Resident ID #s 78 and 192. Additionally, the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections relative to 2 of 3 wound care observations, Resident ID #s 5 and 192. [...]
  2. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, an antibiotic stewardship program which includes antibiotic use protocols and a system to monitor antibiotic use to ensure that residents who require an antibiotic, are prescribed the appropriate antibiotic for 2 of 2 residents reviewed for antibiotic use, Resident ID #s 78 and 194.
  3. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, staff and resident interview, it has been determined that the facility failed to meet professional standards of quality for 1 of 1 resident reviewed for the utilization of a Freestyle Libre sensor (a continuous glucose monitoring system that is designed to replace finger sticks and lessen the need for test strips for persons with diabetes), Resident ID #194, following a physicians order for daily dressing changes on a surgical site and daily weights for 1 of 1 resident reviewed, Resident ID #192 and 2 of 2 residents reviewed with non-pressure wounds, Resident ID #s 8 and 194.
  4. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice and the comprehensive care plan relative to 3 of 4 residents reviewed for specialist appointments, Resident ID #s 74, 79, and 194.
  5. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 2 of 2 residents reviewed for pressure ulcers, Resident ID #s 5 and 62.
  6. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to have sufficient nursing staff to provide nursing and related services to assure resident safety and maintain the highest practicable physical, mental, and psychosocial well-being of each resident, as determined by resident assessments and individual plans of care affecting 2 of 3 units including, 1 of 3 residents observed to be saturated in urine prior to a wound dressing change, Resident ID #5 (on the South Unit), 1 of 1 observation made for timeliness of staff response to a call light triggered for Resident ID #291 (on the [NAME] Unit), and complaints of long response times to call lights and untimely assistance for morning care identified during the Resident Council task affecting residents on the East, West, and South Units on various shifts, including [...]
  7. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to have sufficient nursing staff with the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident relative to the administration of hypodermoclysis (a method of infusing fluids into the fatty tissue below the skin by means of gravity and a dial flow meter to approximate the infusion rate) for Resident ID #191 for 3 of 3 staff reviewed, Staff A, B, E, and 2 of 3 staff reviewed for wound dressing changes observed for Resident ID #s 5 and 192, Staff A and E.
  8. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to address pharmacy recommendations in a timely manner for 3 of 6 residents reviewed, Resident ID #s 15, 58, and 63.
  9. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview it has been determined that the facility failed to ensure each resident's medication regimen is free from a medication error rate of 5% or greater. Based on 25 opportunities for error observed during the medication administration task, there were 14 errors resulting in a medication error rate of 56%, involving Resident ID #s: 74, 83, 191, and 241.
  10. D
    Honor each resident's preferences, choices, values and beliefs.
    F675 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on record review, resident, and staff interview, it has been determined that the facility failed to provide services to attain and maintain the highest practicable physical, mental, and psychosocial wellbeing for 1 of 1 resident reviewed for use of an external catheter (a flexible tube that collects urine and leads to a drainage bag), Resident ID #8.
  11. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide respiratory care consistent with professional standards of practice for 1 of 2 residents reviewed for oxygen use, Resident ID #58.
  12. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that pain management was provided to a resident who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the resident's goals and preferences for 1 of 3 wound treatments observed, Resident ID #5.
  13. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 13, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain medical records that are accurately documented in accordance with professional standards and practices for 1 of 3 residents reviewed for vascular wounds, Resident ID #8.
August 16, 2024Complaint inspection · 3 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 30, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice and failed to follow physician's orders relative to daily wound dressing changes for 1 of 1 resident reviewed, Resident ID #1.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 30, 2024
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to provide adequate supervision to prevent accidents for 1 of 1 resident reviewed for falls, Resident ID #1.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 30, 2024
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain appropriate infection control practices to help prevent the transmission of communicable diseases and infections for 1 of 1 resident reviewed for isolation precautions, Resident ID #2.
July 31, 2024Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 30, 2024
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice relative to following physician's orders for 1 of 4 residents reviewed, Resident ID #1.
June 18, 2024Complaint inspection · 1 citation
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to store medications in accordance with currently accepted professional principles relative to maintaining safe and secure storage of all medications, including limited access and mechanisms to minimize loss or diversion, for 1 of 4 residents reviewed, Resident ID #3.
May 9, 2024Complaint inspection · 1 citation
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on record review and resident and staff interview, it has been determined that the facility failed to ensure that residents receive adequate supervision to prevent an elopement for 1 of 1 resident reviewed who successfully eloped from the facility, Resident ID #2.
April 2, 2024Complaint inspection · 2 citations
  1. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to ensure nursing staff have the appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical well-being of each resident, as determined by resident assessments and individual plans of care, for 1 of 3 residents reviewed for medication administration, Resident ID #1.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interviews, it has been determined that the facility failed to ensure that residents are free of any significant medication errors for 1 of 3 residents reviewed, Resident ID #1.
November 2, 2023Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review, resident and staff interview, it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice, for 1 of 2 residents reviewed for wound care and 1 of 1 resident reviewed for antibiotic use Resident ID #1.
October 16, 2023Standard inspection · 13 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that food is stored and distributed, in accordance with professional standards for food service safety, relative to the main kitchen.
  2. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include, at a minimum, an antibiotic stewardship program that includes antibiotic use protocols and a system to monitor antibiotic use, for 3 of 3 residents reviewed for antibiotic use, Resident ID #s 17, 37, and 51.
  3. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure the resident's medical record includes documentation that the resident either received the pneumococcal vaccination or did not receive the vaccination due to medical contraindications or refusal, for 5 of 8 residents reviewed, Residents ID #'s 5, 9, 10, 19 and 42.
  4. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review and staff interview it has been determined that the facility failed to keep a resident free from physical and verbal abuse for 1 of 4 residents reviewed for staff to resident abuse, Resident ID #71.
  5. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to assess the need for a physical restraint, assess for the least restrictive alternative, the amount of time the restraint is needed and re-evaluation of the need for restraints for 1 of 1 resident reviewed for physical restraints, Resident ID #286.
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to develop and implement a baseline care plan for each resident within 48 hours of a resident's admission, that includes the instructions needed to provide effective and person-centered care for the resident that meets professional standards of quality care relative to urinary catheter, use of a helmet, use of a right hand restraint and a stage 4 pressure wound, for 1 of 4 residents reviewed for baseline care plans, Resident ID #286.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, resident, and staff interview, it has been determined that the facility failed to provide treatment and care in accordance with professional standards of practice for 1 of 3 residents reviewed for assistance with meals, Resident ID #51.
  8. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 2 of 3 residents observed for wound care, Resident ID #s 32 and 286.
  9. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight for 2 of 6 sample residents reviewed, Resident ID#s 46 and 15.
  10. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure residents who are fed through a feeding tube receive the appropriate treatment and services to prevent complications for 1 of 2 residents reviewed who receive nutrition via a feeding tube, Resident ID #286.
  11. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview it has been determined that the facility failed to meet professional standards of practice, in accordance with physician orders and the comprehensive person-centered care plan, relative to a peripherally inserted central catheter (PICC), for 1 of 2 residents observed for intravenous (IV) antibiotic administration via a PICC line, Resident ID #17.
  12. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation and staff interview, it has been determined that the facility failed to store and label drugs and biologicals in accordance with currently accepted professional principles for 1 of 3 medication carts.
  13. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review, and staff interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections for 2 of 2 resident's reviewed for Extended spectrum beta-lactamases (ESBL, an infection that is resistant to specific types of antibiotics), Resident ID #51 and foley catheter care relative to it leaking on the floor, Resident ID #286.
October 4, 2023Complaint inspection · 2 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on surveyor observation, record review and staff interview, it has been determined that the facility failed to meet professional standards of quality relative to physician's orders, for 1 of 3 residents reviewed with a diagnosis of diabetes, and 1 of 1 residents reviewed with an order for a consultation with a specialist, Resident ID #1.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2023
    Inspectors wroteBased on record review, resident, and staff interview, it has been determined that the facility failed to provide the necessary services to residents who are unable to carry out activities of daily living (ADL) relative to incontinence care for 1 of 3 residents reviewed, Resident ID #1.
September 13, 2023Complaint inspection · 2 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2023
    Inspectors wroteBased on record review, staff, and resident interview, it has been determined that the facility failed to ensure that services provided meet professional standards of quality for 1 of 2 residents reviewed relative to following a physician's order for medication parameters, Resident ID #1.
  2. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2023
    Inspectors wroteBased on record review and staff interview, it has been determined that the facility failed to ensure that the Clinical Consultant Pharmacist identified irregularities during the monthly pharmacist Medication Regimen Review (MMR) for 1 of 1 resident reviewed, Resident ID #1.

Fire safety inspections

2 fire safety citations on file: 1 on September 18, 2025, 1 on September 13, 2024.

Every fire safety citation2 citations
  1. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 18, 2025 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · September 13, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 16, 2025Payment Denial 3 days from October 15, 2025
May 9, 2024Fine $8,827

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeRhode IslandUnited States
All nursing staff (RN, LPN and aides)3.743.713.86
Registered nurses0.560.770.69
All nursing staff on weekends3.593.343.42
Nurse aides2.16
Licensed practical nurses1.02
Nursing staff turnover (share who left in a year)39.8%40.6%45.8%
Registered nurse turnover68.8%37.9%42.9%
Administrators who left2

CMS expects 4.10 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.79 on weekdays and 3.59 on weekends, 5% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.74 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.740.563.793.59 1.1%0 of 9087
Oct to Dec 20253.890.644.063.45 1.7%0 of 9288
Jul to Sep 20253.770.603.953.32 0.8%0 of 9284
Apr to Jun 20253.740.613.863.43 0.5%0 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Rhode Island, Jan to Mar 20263.670.693.823.305.4%1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Rhode Island

JobMedianMiddle halfEmployed
Rhode Island, all employers
CNAs (nursing assistants)$22.33$21.52 to $22.8210,220
LPNs and LVNs$38.51$37.45 to $39.021,290
Registered nurses$48.39$39.35 to $51.4910,090
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

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For Heritage Hills Nursing & Rehabilitation Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeRhode IslandUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
12.119.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.32.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.33.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.12.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.116.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.94.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.322.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.124.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
18.014.612.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Heritage Hills Nursing & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

62.2% this home

Better than the national rate

US median of homes 51.5% · Rhode Island: 24 better, 1 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 117 eligible stays.

Potentially preventable readmissions

10.8% this home

No different from the national rate

US median of homes 10.7% · Rhode Island: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 141 eligible stays.

Infections that led to a hospital stay

5.8% this home

No different from the national rate

US median of homes 7.1% · Rhode Island: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 58 eligible stays.

Self-care and mobility at discharge

77.3% this home

Median of homes: Rhode Island59.1% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 44 residents counted.

Falls with major injury

0.0% this home

Median of homes: Rhode Island0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 54 residents counted.

New or worsened pressure ulcers

2.2% this home

Median of homes: Rhode Island2.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 54 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Rhode Island100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 25 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HERITAGE HILLS OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Skilled Venture LLCDirect ownership interestOrganization11/01/2022
Cibc Bank USA5% or greater security interestOrganization11/01/2022
Johnson, EricManaging control - governing bodyIndividual02/09/2025
Johnson, EricCorporate directorIndividual02/09/2025
Norton, NathanCorporate directorIndividual11/01/2022
Posen, MindeeCorporate officerIndividual11/01/2022
Marquis Limited LLCOperational/managerial controlOrganization11/01/2022
Reliant Pro Rehab LLCOperational/managerial controlOrganization11/01/2022
Johnson, EricOperational/managerial controlIndividual02/09/2025
Suhail, FaizulOperational/managerial controlIndividual11/01/2022
Flagler, OsherIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/13/2025
Kahanow, AvivaIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/13/2025
Levovitz, TzviIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/13/2025
Rokeach, FraideIndividual is an owner, partner or trustee of any ADP of the SNFIndividual09/16/2025
Rokowsky, YitzchokIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/13/2025
Marquis Limited LLCAdp of the SNFOrganization03/10/2025
Nfr 2020 Irrv TrAdp of the SNFOrganization11/01/2022
Quinto Nexgen LLCAdp of the SNFOrganization11/01/2022
Reliant Pro Rehab LLCAdp of the SNFOrganization09/18/2025
Rsbrmk Holdings LLCAdp of the SNFOrganization11/01/2022
Sk Nexgen TrAdp of the SNFOrganization11/01/2022
Tryko Nexgen Holdings LLCAdp of the SNFOrganization11/01/2022
Uak 2020 Irrv TrAdp of the SNFOrganization11/01/2022
Ukr Nexgen LLCAdp of the SNFOrganization11/01/2022
Yk Nexgen TrAdp of the SNFOrganization11/01/2022
Yr Nexgen TrAdp of the SNFOrganization11/01/2022
Johnson, EricAdp of the SNFIndividual02/19/2025
Posen, MindeeAdp of the SNFIndividual11/01/2022
Suhail, FaizulAdp of the SNFIndividual11/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 22 problems in this area, most recently on June 16, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 13 problems in this area, most recently on June 16, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on September 18, 2025: "Ensure medication error rates are not 5 percent or greater."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 7 problems in this area, most recently on September 18, 2025: "Provide and implement an infection prevention and control program."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Heritage Hills Nursing & Rehabilitation Center's Medicare star rating?
CMS rates Heritage Hills Nursing & Rehabilitation Center 2 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Heritage Hills Nursing & Rehabilitation Center get at its last inspection?
15 health deficiencies at the standard inspection on September 18, 2025. The Rhode Island average is 9.3.
Has Heritage Hills Nursing & Rehabilitation Center been fined?
Yes. CMS lists 1 fine totaling $8,827 in the last three years.
Does Heritage Hills Nursing & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Heritage Hills Nursing & Rehabilitation Center?
CMS lists 29 owners and managers, and links the home to Marquis Health Services. Legal business name: HERITAGE HILLS OPERATOR LLC.

Sources

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