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Home / West Virginia / Parkersburg

Parkersburg Center

1716 Gihon Road, Parkersburg, WV 26101 · Wood County · (304) 485-5511

66 certified beds, about 64 residents a day · For profit - Corporation · Medicare and Medicaid since 1989

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 515102 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 10, 2025, inspectors cited 28 health deficiencies (the West Virginia average is 11.7, the national average 9.2).

Of 60 health citations since April 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $16,562 in the last three years; the largest was $16,562, and the latest is dated December 10, 2025.

Nurses and nurse aides worked 3.05 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

56.0% of nursing staff left within the year CMS measured (West Virginia average 44.1%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 60 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
35D
19E
4F
Potential for minimal harm
0A
0B
1C
December 10, 2025Standard inspection, Complaint inspection · 28 citations
  1. J
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observations, record review and staff interview the facility failed to ensure residents who were ordered honey and nectar thickened liquids received liquids at a correct consistency. This was true for two (2) of four (4) residents reviewed for thickened liquids. Providing a resident with the wrong consistency of liquids could result in choking, aspiration pneumonia which can lead to serious harm and or death if not immediately corrected. This situation could occur again and have the likelihood of resulting in serious injury or death for any residents requiring thickened liquids. This failed practice was a random opportunity of discovery and the State Agency (SA) determined this to be an immediate jeopardy situation. Resident identifiers: #1 and #24 Facility Census: #63.
  2. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, record review, staff interview and resident interview, the facility failed to ensure the menus were followed and met the nutritional needs of the residents. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 63.
  3. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, staff interview and resident interview, the facility failed to ensure the food served to the residents was palatable, attractive and prepared by methods that conserved the nutritive value, flavor, and appearance of the food. Resident Identifiers: #36, #14, and #40. Facility Census: 63.
  4. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to ensure effective administrative oversight related to freedom from neglect and abuse, quality of care, staffing, infection control, dietary services, investigation and reporting of incidents, staff training, and an immediate jeopardy situation that affected multiple residents. Facility Census: [...]
  5. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation and staff interview the facility failed to provide a safe, clean, comfortable homelike environment.
  6. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on staff interviews, resident interviews, and record reviews, the facility failed to ensure residents were free from abuse and/or neglect by refusing to toilet/Change residents and treating a resident who had a fall that resulted an facture. This failed practice was found true during the long-term care survey process and had the potential to affect more than a minimal number of residents residing in the long-term care facility. Resident Identifier #21, #66, and #50. Facility Census: 63.
  7. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observations, interviews, and document reviews, the facility failed to thoroughly investigate reportable incidents and report the results of those investigations to the State Agency within five (5) working days of the incident and if the alleged violation was verified include the appropriate corrective action taken. This was found to be true for eight (8) of nine (9) residents reviewed during the long term care survey process. Resident identifiers: #6, #14, #15, #24, #35, #39, #56, #57, and #68. Facility census: 63. a) Resident #15 During the survey process between 12/07/25 through 12/10/25, reviewed the facility reported incident (FRI) documents from 11/03/25 regarding Resident #15. There were no documentation readily available of staff interviews conducted during the investigation. [...]
  8. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program when a new mental health diagnosis or change in condition is presented. This was found to be true for four (4) of five (5) residents during the long term care survey process. Resident identifiers: #44, #56, #59, and #5. Facility census: 63Findings included: a) Resident #56 The resident's PASARR was completed on 08/19/24 at another facility. Diagnoses on this PASRR included Bipolar disorder and depression, unspecified. Upon review of the medical record, the resident had the following diagnoses related to mental health upon admission to the nursing home facility: [...]
  9. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record reviews, staff interviews, resident interviews, and observations, the facility failed to ensure Activities of Daily Living (ADLs) and care were provided to dependent residents for showers, oral care and grooming. This was a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident identifiers: #28, #56, #23. Facility Census: 63.
  10. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review resident interviews and staff interview the facility failed to provide an ongoing activity program to support residents in their choice of activities, through facility-sponsored group activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident, This found practice has the potential to affect more than a minimal number of resident residing in the long term care facility. Facility Census: 63.
  11. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to review and take action on the consultant pharmacist's recommendations on irregularities found in residents' drug regimen reviews. This was found to be true for three (3) of five (5) residents reviewed during the long term care survey process. Resident identifiers: #44, #59, #14. Facility census: 63Findings included: A) Resident #44A review of Resident #44's medical record documents the resident had the following diagnoses as it relates to psychosocial health: [...]
  12. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review, staff interview and observation, the facility failed to ensure food was stored and served in accordance with professional standards for food service safety This failed practice had the potential to affect more than a limited number of residents. Facility Census: 63.
  13. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, and staff interview the facility failed to ensure garbage and refuse disposed of properly by blocking trash cans This had the potential to affect more than an isolated number of residents. Facility census: 63.
  14. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, document review, and staff interviews, the facility failed to maintain an effective infection control program by staff not wearing masks during COVID outbreak and staff leaving ice scoops in ice containers. These were random opportunities for discovery during the survey process. Facility census 63.
  15. E
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, record review and staff interview, the facility failed to ensure the kitchen equipment was maintained in safe operating condition. for the freezer. This failed practice had the potential to affect more than a limited number of residents. Facility Census: 63.
  16. E
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to ensure twelve hours of in-service education for nurse aides, which includes dementia management training and resident abuse prevention training. This was found to be true for three (3) of five (5) nurse aide personnel reviewed during the long term care recertification process. Staff identifiers: #24, #9, #54, #43, #21. Census:
  17. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review, resident interviews, staff interview and observation, the facility failed to honor resident's preferences for showers. This was found to be true for two (2) of eleven (11) residents reviewed during the long term care survey process. Resident identifiers: #6, and #56. Facility census: 63.
  18. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure all alleged violations involving verbal abuse are reported immediately, but not later than 2 hours after the allegation is made. This failed practice has the potential to affect more than a minimal number of residents residing in the long-term care facility. Resident identifier: #35 Facility census: 63.
  19. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review and staff interview the facility failed to provide the appropriate documentation when a resident was transferred out of the facility to the hospital. This was true for one (1) of one (1) resident reviewed for hospitalizations. Resident Identifier: #9. Facility Census: #63. Findings Include: a) Resident #9On 12/09/25 at 1:15 PM record review of hospitalizations for Resident #9 shows she was transferred to the hospital on the following days.08/20/25 no bed hold documentation available09/15/25 no transfer documentation available09/22/25 no bed hold documentation availableAccording to the Policy OPS404 Discharge and Transfer for a resident being transferred to a hospital includes but is not limited to the following:5.1 For unplanned, acute transfers, the patients must be permitted to return to the Center. [...]
  20. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure the resident's comprehensive care plan was revised relating to a resident using a straw, tube feeding orders, a urinary (Foley) catheter, an actual pressure ulcer and a Peripherally Inserted Central Catheter (PICC) line in place. These were random opportunities of discovery. Resident Identifiers: #9 and #11. Facility Census: #63Findings Include: a) Resident #9 On 12/08/25 at 11:55 AM record review shows that Resident #9 has orders for Enteral Feed Order every shift. Osmolite 1.5 Cal. 60 ml/hr. Runs for 22 hours/day with downtime from 1100-1300 (11:00 AM to 1:00 PM). 25ml H20 flushes every 4 hours. There are no current orders for a Peripherally Inserted Central Catheter (PICC) line, urinary foley catheter or pressure ulcer treatment. Review of the care plan states: [...]
  21. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observations, record review and interview the facility failed to treat a fall for Resident #66 and failed to administer medications in a timely manner as ordered by the physician for Resident #9. These failed practices were random opportunities for discovery during the long term care survey process and had the potential to affect more than a minimal number of residents residing in the long term care facility. Resident identifier #66 and #9 Facility census:
  22. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review, staff interview and observation, the facility failed to ensure a safe environment for residents by transporting oxygen without a carrier and not documenting a fall that resulted in a fracture. These were failed practices were random opportunities for discovery and had the potential to affect more than a limited number of residents. Resident Identifier # 66. Facility Census: 63.
  23. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation, record review and staff interview the facility failed to provide nutritional and hydration care and services to a resident that is dependent on tube feed for nutritional and hydration. This was true for one (1) of one (1) resident reviewed for tube feeding. Resident Identifier: #9. Facility Census: 63. Findings Include: a) Resident #9 On 12/07/25 at 2:45 PM it was observed Resident #9 had no tube feeding or water infusing. Upon checking the current orders it was found that Resident #9 was ordered: Enteral Feed Order: every shift Osmolite 1.5 CAL 60 ml/hr. Runs for 22 hours/day with downtime from 1100-1300 and 25 ml of H20 flushes every 4 hours. Order also stated 25 ml of H20 flushes every 4 hours. [...]
  24. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on observation and staff interview the facility failed to manage tube feeding care management as required. This was a random opportunity for discovery. Resident Identifier: #9. Facility Census: #63. Findings Include: a) Resident #9 On 12/07/25 at 2:45 PM it was observed that the tube feeding syringe used during administration did not have the current date on it as required. There was noo date on the syringe. According to the Procedure: Enteral Feeding: Administration by pump under 2) Gather supplies. 2.14 Clean bag or container for storing syringe and administration connector cover (to be changed every 24 hours) labeled with patient's name, date and start time.27. Rinse and dry syringe. Separately store syringe and barrel before storing in labeled and dated plastic bag or container. [NAME] can be used for up to 24 hours. [...]
  25. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to post accurate staffing information on 07/05//25, 07/06/25, and 12/07/25. This was found to be true for three (3) of thirteen days reviewed during the long term care survey process. Facility Census: 63 a) Upon entrance to the facility for the recertification survey on 12/07/25 at approximately 11:25 AM, the nursing schedule was posted in a prominent location, and contained the required data elements. However, the data which was posted was for the calendar day of 12/05/25. A review of the time detail report from the facility's timekeeping system documents the posted nurse staffing data hours were not consistent with the data from the time detail report. Discrepancies were as follows: [...]
  26. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on staff interview, record review and observation, the facility failed to provide an assistive device as ordered by the physician during the dinner meal. Theis was a random opportunity for discovery and had the potential to affect a limited number of residents. Resident identifier: #17. Facility Census: 63.
  27. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased on record review, staff interview and resident interview, the facility failed to ensure an accurate physician order for thin liquids via straw. This was a random opportunity for discovery and had the potential to affect a limited number of residents. Resident Identifier #11. Facility Census: 63.
  28. D
    Have policies on smoking.
    F926 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 10, 2026
    Inspectors wroteBased upon record review and staff interview, the facility failed to follow its policy for residents who choose to smoke or vape. This was found to be true for one (1) of one (1) resident reviewed during the long term care survey process. Resident identifier:#56 Census:
January 23, 2024Standard inspection, Complaint inspection · 24 citations
  1. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review, and staff interview the facility failed to have an infection preventionist. This failed practice had the potential to affect all residents currently residing in the facility. Facility census: 63.
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to provide residents with a dignified dining experience. Residents dining together were not served at the same time. This was a random opportunity for discovery. Resident identifiers: #8, #25, #31, #29, #27, #1, #58, #10, #28, and #38. Facility census: 63.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review, staff interview and resident interview, the facility failed to provide a clean, comfortable homelike environment by not cleaning the heater/air conditioning unit filter in Resident #48's room and by not ensuring the dining room chairs are in good repair. This was a random opportunity for discovery, and had the potential to affect more than a limited number of residents. Resident identifier: #48. Facility Census: 63.
  4. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review, staff interview and observation the facility failed to implement and/or develop care plans for three (3) of 18 sampled residents. For Resident #52 the facility failed to develop a care plan for the resident's use of an anticoagulant medication. Also, Resident #52's fall care plan was not implemented. For Resident #24 the facility failed to implement their dementia care plan. Finally, for Resident #50 the facility failed to implement his catheter care plan. Resident identifiers: #52, #50, and #24. Facility Census: 63.
  5. E
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review, staff interview and resident interview the facility failed to develop an activity program to meet the needs and interest of the residents. This failed practice had the potential to affect more than a limited number of residents currently residing in the facility. Resident identifiers: #4, #24, and #14. Facility census 63.
  6. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to prepare, distribute and serve food in accordance with professional standards for food service safety. This has the potential to affect more than a limited number of residents residing in the facility. Facility census: 63.
  7. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review and staff interview the facility failed to develop and implement an ongoing infection control program aimed at preventing the spread of diseases and infections. This failed practice had the potential to affect all residents residing in the facility. Resident identifiers: #7, #60, #4, #10, #22, #23. Facility Census 63. a) Surveillance Log During a record review, on 01/22/24 at 1:00 PM, of the facilities Infection Control Monthly Line Listing it was revealed that no infections had been tracked for December 2023 and January 2024. During an interview on 01/22/24 at 01:16 PM, the Director of Nursing (DON) stated, Our Nurse Practice Educator (NPE), eft around the 1st of December and our new one started yesterday, our line listing has not been updated since she left at the first of December. [...]
  8. D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on resident interview, record review, and staff interview, the facility failed to ensure one (1) of two (2) residents reviewed for the care area of choices received written notice of a room move and an explanation of why the room change was needed. Resident identifier: #14. Facility census: 63.
  9. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure Resident #14's grievance related to missing nightgowns was resolved promptly. This was true for one (1) of 18 sampled residents. Resident identifier: #14. Facility Census: 63.
  10. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on staff interview and record review, the facility failed to send information which included medications, diagnosis, advance directives, representative contact information, and any other necessary information to ensure a safe and effective transition of care. This was found to be true for two (2) of two (2) residents reviewed for the care area of hospitalization during the long term care survey process. Resident identifiers: #14 and #51. Facility census: 64.
  11. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure bed hold notices were completed with accurate information when two (2) of two (2) residents reviewed for the care area of hospitalization were transferred to the hospital. Resident identifiers: #51 and #14. Facility census: 63.
  12. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure a Minimum Data Set (MDS) was completed accurately and reflected one (1) of 18 resident's status. Resident identifier: #3. Facility census: 63.
  13. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to complete a new Pre-admission Screening and Resident Review (PASARR) with a diagnosis of Paranoid Schizophrenia. This failed practice was found for one (1) of one (1) resident reviewed during the long-term care survey process. Resident identifier: #28. Facility census: 63.
  14. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to develop a baseline care plan within 48 hours of admission which included current physician's orders for treatment with antibiotics. This was true for one (1) of one (1) new admission. Resident identifier: #23. Facility census: 63.
  15. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review, observation and staff interview the facility failed to revise Resident #60's care plan when her urinary catheter was removed. This was true for one (1) of 18 sampled residents. Resident Identifier: Resident #60. Facility Census: 63. Findings Included: a) Resident #60 An observation of Resident #60 on the morning of 01/16/24 found she had no indwelling urinary catheter. A review of Resident #60's care plan on 01/17/24 found the following active care plan: Focus Statement: (First Name of Resident #60) requires indwelling Foley catheter due to: other: retention. This focus statement was added to care plan on 12/19/23. The goal associated with this focus statement read: Resident will have no signs and symptoms of Urinary tract infection X 30 days. This goal had a target date of 03/12/24. The interventions included: [...]
  16. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on resident interview, record review, and staff interview, the facility failed to ensure one (1) of four (4) residents reviewed for the care area of activities of daily living received services for personal hygiene. Resident identifier: #14. Facility census: 63.
  17. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation and staff interview the facility failed to follow a physician's order in regards to blood sugar monitoring for Resident #10. This failed practice was found true for 1 of 5 residents reviewed for unnecessary medications during the Long Term Care Survey Process. Resident Identifier: #10. Facility Census 63. Findings Include a) Resident #10 A record review on 01/18/24 at 9:30 AM found Resident #10 was ordered NovoLog FlexPen Subcutaneous Solution Pen-injector to be injected per sliding scale. Call the doctor for a blood sugar over 341. Review of Resident #10's Medication Administration Record (MAR) found on 01/17/24 Resident #10's blood sugar was 422. Resident #10's medical record had no mention of the doctor being contacted. [...]
  18. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure the residents environment over which it had control of was free from accident hazards. A prescription cream was found at Resident #40's bedside. Interventions for fall prevention were not in place for Resident #52. This failed practice was true for two (2) of five (5) residents reviewed for accidents during the Long Term Care Survey Process. Resident identifiers #40, #52. Facility Census 63.
  19. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure a resident with an indwelling catheter had a proper medical justification for its use. Also the facility failed to ensure a resident with an indwelling catheter receives the appropriate care and services to prevent urinary tract infections. This was true for two (2) of two (2) residents reviewed for the care area of urinary catheter use. Resident Identifiers: Resident #60 and Resident #50. Facility census: 63. Findings Include: a) Resident #60 An observation of Resident #60 on the morning of 01/16/24 found she had no indwelling urinary catheter. A review of Resident #60's care plan on 01/17/24 found the following active care plan: Focus Statement: (First Name of Resident #60) requires indwelling Foley catheter due to: other: retention. This focus statement was added to care plan on 12/19/23. [...]
  20. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to make sure nursing staff had the appropriate competencies and skills sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. This had the potential to affect a limited number of residents residing in the facility. Staff identifiers: #66 and #14. Facility census: 63. Findings Include: On 01/22/24 at 3:27 PM, review of Nurse Aide #66 and Licensed Practical Nurse #14's personal files did not include any documentation that these staff could demonstrate the skill sets to perform their duties as directed. On 01/23/24 at 8:26 AM, the administrator confirmed she was unable to provide evidence of competency evaluations for NA #66 and LPN #14.
  21. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to complete a performance review of every nurse aide at least once every 12 months. This had the potential to affect a limited number of residents at the facility. Staff identifier: #66. Facility census: 63. Findings Include: a) Nurse Aide (NA) #66 On 01/22/24 at 3:27 PM, review of NA #66's personnel record found no evidence of a yearly performance review. At 8:26 AM on 01/23/24, the Administrator said she was unable to provide a copy of a yearly performance review for NA #66. No further information was provided by the close of the survey.
  22. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview the facility failed to establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation; and that drug records are in order and that an account of all controlled drugs is maintained and periodically reconciled. The facility failed to ensure Resident #60's controlled substances which were signed out on the controlled substance log were documented as administered on the medication administration record (MAR). This was true for one (1) of five (5) residents reviewed for the care area of unnecessary medications. Resident Identifier: Resident #60. Facility Census: 63.
  23. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on record review and staff interview the facility failed to provide a Pneumococcal immunization as required. This failed practice was found true for one (1) of five (5) residents reviewed for immunizations during the Long-Term Care Survey Process. Resident identifier: # 40. Facility Census 63.
  24. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) March 5, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure the nurse staffing information posting accurately reflected the number of staff who actually worked. This was a random opportunity for discovery. Facility census: 63.
April 27, 2022Standard inspection · 8 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on observations, resident interview and staff interview, the facility failed to keep odors maintained, emptying of bedside commodes, repairing of broken pipes in the kitchen, repairing chipped paint in the kitchen, keeping floors clean in the kitchen and not keeping drain odors in bathroom contained. Facility census 62.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on observation and record review, the facility failed to ensure care was provided in an environment that promoted dignity for each resident. Based on a random opportunity for discovery, Resident #34 was noted to have a sign above the bed with personal care needs addressed which would be visible to any person entering the resident's room. Resident identifier: Resident #34. Facility census: 62.
  3. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on record review and staff interview, the facility failed to ensure two (2) of 24 residents reviewed during the long-term care survey process had a Physician Orders for Scope of Treatment (POST) form completed per directions specified by the [NAME] Virginia Center for End-of-Life Care in conjunction with the [NAME] Virginia Health Care Decisions Act (16-30-1). The POST forms were unsigned by the Resident or Medical Power of Attorney (MPOA). Resident identifiers: Resident #6 and #40. Facility census: 62. Findings Included: a) Resident #6 Record review on 04/25/22 at 3:01 PM found a POST Form on Resident #6's chart was unsigned by the Resident or MPOA. (Patient/Patient MPOA representative/surrogate signature required). The POST form was dated 07/05/21. [...]
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on record review and staff interview, the facility failed to update care plan and [NAME], this is true for (1) one of 20 residents reviewed for care plans. Resident identifier #57.
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on observation , record review and staff interview, the facility failed to ensure that a resident who required respiratory care, was provided that care in accordance with professional standards of practice and in accordance with the resident's plan of care. This deficient practice was identified in one (1) of five (5) residents reviewed during the Long Term Care Survey Process (LTSP) who were receiving oxygen therapy. Resident identifier: Resident #49. Census:
  6. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on medical record review and staff interview, the facility failed to identify a pharmacist's recommendations made during the Medication Regimen Review (MRR). The MRR was not reported to the physician or acted upon in a timely manner. This is true for one (1) of five (5) residents reviewed for unnecessary medications. Resident identifier: 51. Facility census: 62.
  7. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on observation and staff interview the facility, failed to label and date foods in the refrigerator and to keep the utensil drawer clean and organized in a sanitary manner. This failed practice had the potential to affect a limited number of residents who receive nutrients from the kitchen.
  8. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 25, 2022
    Inspectors wroteBased on observation , staff and resident interview, the facility failed to maintain an environment that was sanitary and with functioning equipment. This deficient practice was identified during a random opportunity for discovery and had the potential to affect more than a limited number of residents. Resident #17 did not have a functioning toilet and the portable toilet used was not maintained in a sanitary manner. Resident Identifier #17. Facility census: 62.

Fire safety inspections

16 fire safety citations on file: 6 on December 10, 2025, 10 on January 23, 2024.

Every fire safety citation16 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · December 10, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 10, 2025 · Corrected (the home has a date of correction)
  3. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 10, 2025 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 10, 2025 · Corrected (the home has a date of correction)
  5. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 10, 2025 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · December 10, 2025 · Corrected (the home has a date of correction)
  7. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 23, 2024 · Corrected (the home has a date of correction)
  8. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 23, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 23, 2024 · Corrected (the home has a date of correction)
  10. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · January 23, 2024 · Corrected (the home has a date of correction)
  11. D
    Meet other general requirements that are deficient.
    K 300 · January 23, 2024 · Corrected (the home has a date of correction)
  12. D
    Provide properly protected cooking facilities.
    K 324 · January 23, 2024 · Corrected (the home has a date of correction)
  13. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 23, 2024 · Corrected (the home has a date of correction)
  14. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 23, 2024 · Corrected (the home has a date of correction)
  15. D
    Have simulated fire drills held at unexpected times.
    K 712 · January 23, 2024 · Corrected (the home has a date of correction)
  16. C
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · January 23, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
December 10, 2025Fine $16,562

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWest VirginiaUnited States
All nursing staff (RN, LPN and aides)3.053.673.86
Registered nurses0.560.730.69
All nursing staff on weekends2.803.173.42
Nurse aides1.83
Licensed practical nurses0.67
Nursing staff turnover (share who left in a year)56.0%44.1%45.8%
Registered nurse turnover54.5%42.3%42.9%
Administrators who left2

CMS expects 4.35 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.16 on weekdays and 2.80 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.96 in April to June 2025 to 3.05 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.050.563.162.80 7.5%0 of 9064
Oct to Dec 20253.030.733.202.61 0.0%3 of 9264
Jul to Sep 20252.890.783.042.52 0.0%0 of 9263
Apr to Jun 20252.960.723.172.45 0.0%0 of 9162
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
West Virginia, Jan to Mar 20263.560.673.753.083.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for West Virginia

JobMedianMiddle halfEmployed
West Virginia, all employers
CNAs (nursing assistants)$17.66$17.05 to $18.479,390
LPNs and LVNs$26.61$23.71 to $29.476,050
Registered nurses$38.52$32.77 to $47.9723,430
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Parkersburg Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWest VirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.614.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.21.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.44.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
11.315.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.54.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.613.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.422.423.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.011.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Parkersburg Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (40.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

40.4% this home

No different from the national rate

US median of homes 51.5% · West Virginia: 9 better, 28 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 49 eligible stays.

Potentially preventable readmissions

12.3% this home

No different from the national rate

US median of homes 10.7% · West Virginia: 0 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 77 eligible stays.

Infections that led to a hospital stay

8.2% this home

No different from the national rate

US median of homes 7.1% · West Virginia: 0 better, 2 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 39 eligible stays.

Self-care and mobility at discharge

50.0% this home

Median of homes: West Virginia50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 24 residents counted.

Falls with major injury

0.0% this home

Median of homes: West Virginia1.2% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 38 residents counted.

New or worsened pressure ulcers

6.6% this home

Median of homes: West Virginia2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 38 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: West Virginia97.6% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SUNBRIDGE CARE ENTERPRISES LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Regency Health Services, LLC5% or greater direct ownership interestOrganization100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations II LLC5% or greater indirect ownership interestOrganization12/01/2012
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization12/01/2012
Genesis Holdings LLC5% or greater indirect ownership interestOrganization02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestOrganization02/02/2015
Whitman, Arnold5% or greater indirect ownership interestIndividual12/01/2012
Berg, MichaelCorporate officerIndividual12/01/2012
Bridgeford, LauraCorporate officerIndividual06/01/2024
Mendelson, AviCorporate officerIndividual06/01/2024
Reed, KristinOperational/managerial controlIndividual06/01/2024
Toothman, JamesOperational/managerial controlIndividual06/01/2024
Reed, KristinAdp of the SNFIndividual01/31/2025
Toothman, JamesAdp of the SNFIndividual01/31/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 12 problems in this area, most recently on December 10, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on December 10, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on December 10, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 8 problems in this area, most recently on December 10, 2025: "Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.80 hours per resident per day, below the West Virginia average of 3.17.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Parkersburg Center's Medicare star rating?
CMS rates Parkersburg Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Parkersburg Center get at its last inspection?
28 health deficiencies at the standard inspection on December 10, 2025. The West Virginia average is 11.7.
Has Parkersburg Center been fined?
Yes. CMS lists 1 fine totaling $16,562 in the last three years.
Does Parkersburg Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Parkersburg Center?
CMS lists 16 owners and managers, and links the home to Genesis Healthcare. Legal business name: SUNBRIDGE CARE ENTERPRISES LLC.

Sources

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