Home / West Virginia / Parkersburg
1600 27th Street, Parkersburg, WV 26101 · Wood County · (304) 485-6476
150 certified beds, about 115 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 515159 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 8, 2025, inspectors cited 13 health deficiencies (the West Virginia average is 11.7, the national average 9.2).
Of 60 health citations since February 2022, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.95 hours per resident per day, against 3.67 across West Virginia and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
31.7% of nursing staff left within the year CMS measured (West Virginia average 44.1%).
CMS links it to Communicare Health, an affiliated group of 110 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 60 health citations on file.
Inspectors wroteBased on Record review, observation, and Staff interview, the facility failed to ensure meals were served at a consistant time. This failed practice had the potentioal to affect a minimal number of residents residing in the long term care facility. Facility Census: 119Findings Include:Record review completed on 09/22/25 at 1:00 PM revealed the meal delivery time started at 5:00 PM on the Memory care unit an observation on 09/22/25 at 5:00 PM, the time dinner was posted to be served on Memory Care Unit, Further observations on the memory care dining room revealed residents being really agitated and restless before dinner arrived at 5:21 PM. twenty one minutes after the meal was posted to be served. An interview on 09/22/25 at 5:25 PM with an anonymous Nurse Aide Staff member stated they are normally late, and have been much later than this in the past. [...]
Inspectors wroteBased on observation, staff interview, the facility failed to ensure that baking pans were stored in a sanitary manner by stacking them while still wet (wet nesting) and dishes were free from dired substances and stored clean. This practice has the potential to contaminate food-contact surfaces and cause foodborne illness. This failed practice had the potential to affect more than a minimal number of residents residing in the facility. The facility census was 119 12:50 PM observed the following issues in the kitchen:Pans were being stacked this is called Wet Nesting Plates, saucers, and coffee pots were on the clean side and were still dirty1:00 PM and interview with Dietary [NAME] # 142 Confirmed the pans were stacked wet by stating ok and also confirmed the plates and coffee pots were dirty stating i'm only one person i'll take care of it.
Inspectors wroteBased on observation, resident interview, and staff interview, the facility failed to ensure that residents could exercise their right to file a grievance, including the right to file an anonymous grievance. This was a random opportunity for discovery. Facility Census: 108 Findings Included: a) Grievance During an observation on 07/02/25 at 12:04 PM, it was noted that grievance forms were not readily available to residents. Further investigation revealed that grievance forms were kept at the nurses' station. During an interview with Resident #83, the resident stated that she was aware of the grievance policy. Upon being asked how a grievance could be filed, the resident stated that she would ask a staff member for a grievance form. Resident stated that once completed, the grievance form could be dropped off at the Social Worker's office. [...]
Inspectors wroteBased on record review, observation, resident interview, and staff interview, the facility failed to ensure the menus were followed for Residents #64 and Resident #2. This was a random opportunity for discovery. This failured practice had the potential to affect more than a limited number of residents. Resident Identifiers: #2 and #64. Facility Census: 108.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure food was served at an appetizing temperature. This was a random opportunity for discovery. This failure had the potential to affect more than a limited number of residents. Facility Census: 108.
Inspectors wroteBased on observation, staff interview and record review, the facility failed to store food in accordance with professional standards for food service safety. The failed practice had the potential to affect more than a limited number of resident's. Facility Census: 108.
Inspectors wroteBased on facility record review and interview, the facility failed to explain the Binding Arbitration Agreement accurately and in a form and manner residents or Resident Representatives could understand. This had the potential to affect all residents or Residents Representatives that sign a Binding Arbitration Agreement. Facility Censes: 108.
Inspectors wroteBased on facility documentation, staff interview and Operation Policy, the facility failed to have a certified Infection Preventionist (IP) attend and participate in the Quality Assessment and Assurance (QAA) meetings that worked at least part time in the facility and have all members attend, This failed practice had the potential to affect all residents residing at the facility. Facility Census: 108.
Inspectors wroteBased on record review and staff interview, the facility failed to provide the required Notice of Medicare Non-Coverage (NOMNC) form to one (1) of three (3) residents reviewed for the facility's beneficiary protection notification practice during an annual survey. This failure placed residents at risk of not being informed of their rights prior to the end of Medicare Part A covered services. Resident identifier: #371. Facility census: 108. Findings Included:a) Resident #371A facility record review revealed the following details: -Resident #371 was discharged following the end of their Medicare Part A Skilled -On the Minimum Data Set (MDS) Discharge assessment for Resident #371, with an Assessment Reference Date (ARD) of May 22, 2025, Section A (Identification Information) was marked Planned.-There was no evidence that a NOMNC had been issued to the resident prior skilled services ending. [...]
Inspectors wroteBased on interview, observation and record review, the Facility failed to ensure that resident was free from physical restraints that unnecessarily inhibited resident's freedom of movement or activity. Resident Identifier: #4. Facility Census: 108 Findings Included: a) Resident #4 During an interview on 07/01/25, at approximately 9:30 AM, the resident stated that she was not allowed to use her wheelchair. Resident #4 indicated a wheelchair parked near her bed and said, That is my wheelchair, and I don't know why they won't allow me to use it. The resident also mentioned that she used to move around in her chair before coming to the facility. The resident mentioned that the facility would not allow her to use her wheelchair, so she requested an alternative chair. She stated that the Director of Physical Therapy (#155) provided her with another chair. [...]
Inspectors wroteBased on medical record review and staff interview, the facility failed to update the care plan to reflect a change in diet status. This was a random opportunity for discovery. Resident identifier: #82. Facility census: 108.
Inspectors wroteBased on staff interview and record review, the facility failed to ensure patient centered rehabilitative services were provided for Resident #82. This was a random opportunity for discovery and had the potential to affect a limited number of residents. Resident Identifier: #82. Facility Census: 108.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure that the medical record was complete for a Physician Orders for Scope of Treatment (POST) form with no signature for Resident #87. This failed practice was true for one (1) of 28 residents reviewed in the Long-Term Care Survey Process. Resident Identifier: #87. Facility Census: 108.
Inspectors wroteBased on interviews, observations, and record reviews, the facility failed to ensure that staff adhered to infection control protocols while caring for residents classified as requiring Enhanced Barrier Precautions (EBP). Staff failed to wear Personal Protective Equipment (PPE) as specified by the EBP guidelines posted outside the resident's room. This was a random opportunity for discovery. Resident Identifier: #105. Facility Census: 108. Findings Included: a) Resident #105 During an interview on 07/01/25 at approximately 9:40 AM, the resident stated that she had a Foley catheter. Resident was alert, oriented, and had a Brief Interview for Mental Status (BIMS) score of 8. She stated that she had the catheter because she did not have control of her bladder. The resident was under Enhanced [NAME] Precautions, and the notice posted outside Resident #105's room stated the following: [...]
Inspectors wroteBased on observation and staff interview, the facility failed to maintain bed remote controls in a safe operating condition. This is true for one (1) of five (5) resident beds reviewed. Facility census:108.
Inspectors wroteBased on observation and Interviews, the facility failed to ensure that resident's rooms and common areas were maintained at a comfortable temperature. Resident Room Identifiers: room [ROOM NUMBER], #205 and TV room. Facility Census: 109.
Inspectors wroteBased on record review and interview, the facility delayed necessary medical treatment, potentially impacting a resident's health and safety, by failing to address the resident's ongoing complaints of shortness of breath, progressive weight gain, and increasing edema over a period of two weeks. Resident Identifier: Resident #115. Facility Census:109.
Inspectors wroteBased on record review and interview, a resident's necessary medical treatment was delayed due to a lack of ongoing clinical assessment and identification of changes in condition by the facility. This failure resulted in the resident being admitted to the hospital for edema and congestive heart failure. Resident Identifier: Resident #115. Facility Census: 109.
Inspectors wroteBased on record review, staff interview, and observation the facility failed to provide palatable, attractive, and appetizing food. This has the potential to affect all residents that get their nutrition from the kitchen. Facility census: 109.
Inspectors wroteBased on record review, staff interview, and observation the facility failed to provide palatable, attractive, and appetizing food at a scheduled time. This has the potential to affect all residents that get their nutrition from the kitchen. Facility census: 109.
Inspectors wroteBased on record review, and interviews, the facility failed to ensure they promoted and facilitated resident self determination by failing to assist with transportation to the resident's primary care physician (PCP). Resident identifier: #115.
Inspectors wroteBased on record review and staff interview, the facility failed to provide care/treatment services in accordance with professional standards of practice. Daily weights were not obtained for Resident #9's cardiac care as directed by the physician. This was a random opportunity for discovery. Resident identifier: #9. Facility Census: 112. Findings Included: a) Resident #9 A review of the facility policy titled Resident Height and Weights with no effective or revision date read as follows. .5. Weight Procedure: .c) Compare weight to previous weight obtained. If a variance of 5(five) pounds or more is noted, reweigh resident to verify weight. .9. Reweigh Parameters: a) A plus/minus of 5 (five) pounds of weight in one (1) week will result in: i) Reweigh within 24 hours (1) Validation with nurse for accurate weight (2) Notify IDT(Interdisciplinary Team)/doctor/family, if indicated. [...]
Inspectors wroteBased on observation, record review and staff interview, the facility failed to ensure nutritional adequacy by providing inconsistent portions of the food to maintain perimeters of health. This failed practice had the potential to affect all residents currently receiving nourishment from the facility's kitchen. Facility Census:112. Findings Included: a) Inconsistent Portions During a tour of the kitchen on 02/05/24 beginning at 11:06 AM with the Culinary Director (CD)revealed the following issue: The Diet Guide Sheet directed to use the following serving scoops for the noon meal: Ground Pork Roast #10 Pureed Pork Roast #8 Seasoned Greens ½ (half) cup Seasoned Greens pureed #10 Rice Pilaf ½ cup Rice Pilaf pureed #8 A review of the disher and scoop size chart, reads as follows: [...]
Inspectors wroteBased on observation, record review and staff interview, the facility failed to serve food that was palatable and at an accurate temperature. This failed practice had the potential to affect more than an isolated number of residents. Facility Census:112. Findings Included: a) Point of Service During a tour of the Cottage Unit on 02/05/24 at 1:30 PM, the noon meal trays had not arrived on the unit. An immediate interview with the Resident Service Director # 7 stated the noon meal trays usually arrive at 1:00 PM. The noon meal trays arrived on the Cottage unit at 1:43 PM, the staff began serving immediately. At 1:45 PM, the Dietary department was asked to bring a thermometer to take the temperature of the food being served. [...]
Inspectors wroteBased on observation, record review, staff interview and Resident interviews the facility failed to provide Residents with evening snacks. This is true for three (3) of three (3) diabetic Residents reviewed. Resident identifiers: Resident #16, Resident #9 and Resident #11. Facility Census:112. Findings Included: a) Resident #16 During an interview on 02/05/24 at 8:30 PM, Licensed Practical Nurse (LPN) #130 stated the kitchen brings some snacks like ice cream, crackers between 8-9:00, they put them in the nourishment room. The resident has to request them, we don't offer a snack to every resident. During a interview on 02/05/24 at 8:45 PM Nurse Aide (NA) #11 stated we have snacks in the nourishment room sometimes like pudding or applesauce. We don't have a cart full of snacks for each Resident to choose from at night. If the Residents ask for something we can try to find them something. [...]
Inspectors wroteBased on observation, record review and staff interview the facility failed to ensure foods were stored and prepared in a safe, clean and sanitized environment. The facility also failed to keep the kitchen equipment clean and sanitized. The facility failed to ensure hot foods were held at 135.0 degrees Fahrenheit or higher on the steam table. This deficient practice has the potential to affect all the residents that receive nutrients from the kitchen. Facility Census:112. Finding Included: A review of the facility policy titled Environment with a revision date of 09/17 read sas follows. Procedures: 1. The Dining Services Director will ensure that the kitchen is maintained in a clean and sanitary manner, including floors, walls, ceilings and ventilation. .4. [...]
Inspectors wroteBased on staff interview and medical record review, the facility failed to ensure Resident #3 received an adequate amount of nutrition to maintain acceptable parameters of nutrition via feeding tube. This was true for one (1) of three (3) residents reviewed for nutrition from feeding tubes. Resident identifier #3. Facility census 114.
Inspectors wroteBased on record review, staff interview, visitor interview and resident interview the facility failed to provide Resident #19 with a reasonable accommodation of need that suited her preference for locomotion. Resident #19 had a motorized wheelchair that she had used for ten (10) years. The facility felt she was not safe to operate it anymore and took the batteries from the chair therefore disabling it. This left the feeling depressed and trapped as she had used this chair to travel throughout the facility. She suffered psychological harm due to this. This was true for one (1) of four (4) residents reviewed for the care area of abuse. Resident identifier: #19. Facility Census: 110.
Inspectors wroteBased on record review, staff interview, visitor interview, and resident interview the facility failed to ensure Resident #19 was free from abuse. Resident #19 had a motorized wheelchair that she had used for ten (10) years. The facility felt she was not safe to operate it anymore and took the batteries from the chair therefore disabling it. This left the feeling depressed and trapped as she had used this chair to travel throughout the facility and attend activities. She suffered psychological harm due to this. This was true for one (1) of four (4) residents reviewed for the care area of abuse. Resident identifier: #19. Facility Census: 110.
Inspectors wroteBased on record review and staff interview the facility failed to conduct testing of staff and residents for COVID-19 in accordance with national standards, to prevent spreading of COVID-19. This was discovered during the completion of the Infection Control Task during the Long-Term Care Survey. This failed practice has the potential to affect all residents currently residing in the facility. Facility Census: 110.
Inspectors wroteBased on resident interviews and staff interviews, the facility failed to uphold a resident's right to privacy by requiring residents to open their packages in front of staff. This was discovered during the resident council meeting and has the potential to affect more than a limited number of residents. Facility Census 110. Findings Included: a) Resident Council Meeting A Resident Council Meeting was held on 05/24/23 at 10:00 AM. During the Resident Council Meeting, the residents were asked if they receive their mail unopened and on Saturdays? All attendees reported they must open packages in front of staff. The members present at the resident council meeting confirmed it was all residents and all packages they receive. b) Staff Interviews On 05/24/23 at 11:10 AM, a staff interview with the Activities Leader (AL) #17 was conducted. [...]
Inspectors wroteBased on observation and staff interview the facility failed to provide a safe, clean comfortable homelike environment. Window blinds in resident rooms were not in good repair. The facility also failed to provide adequate and comfortable lighting levels in the dining area. These were random opportunities for discovery which have the potential to affect more than a limited number of residents who currently reside in the facility. Room identifiers: The Main Dining Room, room [ROOM NUMBER], and room [ROOM NUMBER]. Facility Census:
Inspectors wroteBased on record review, staff interviews, and resident interviews, the facility failed to implement their abuse policy for one (1) of four (4) residents reviewed for the category of abuse, for one (1) of one (1) resident reviewed for the category of dignity, and for two (2) of two (2) residents reviewed for the category of prompt resolution of grievances, during the long term care survey. Resident identifiers: #97, #75, #220, and #24. Facility Census: 110.
Inspectors wroteBased on record review, staff interviews, and resident interviews, the facility failed to immediately report abuse allegations for one (1) of four (4) residents reviewed for the category of abuse, for one (1) of one (1) resident reviewed for the category of dignity, and for two (2) of two (2) residents reviewed for the category of prompt resolution of grievances, during the long term care survey. Resident identifier #97, #75, #220, and #24. Census 110. Findings Included: a) Resident #97 During a resident interview with Resident #12, on 05/22/23 at 1:10 PM, Resident #12 stated her roommate, Resident #97, was verbally abused by an aide named (Nursing Assistant #75 name) one day last week. Resident #12 said she reported this to her roommate's daughter and to staff member (name of #152) who said she would report it. [...]
Inspectors wroteBased on record review, staff interviews, and resident interviews, the facility failed to prevent further abuse by allowing alleged perpetrator to continue working after obtaining knowledge of an allegation of abuse and failed to complete a thorough investigation for one (1) of four (4) residents reviewed for the category of abuse during the long-term care survey. Resident identifier #97. Facility Census: 110.
Inspectors wroteBased on observation, record review and staff interview the facility failed to develop and or implement the comprehensive care plan to meet the resident's needs. This was true for five (5) of 26 residents reviewed in the sample during the Long-Term Care Survey Process. Resident Identifiers: #112, #47, #51, #39 and #66. Facility Census:
Inspectors wroteBased on record review and staff interview, the facility failed to ensure pain management was consistent with professional standards of practice. This deficient practice had the potential to affect one (1) of one (1) resident reviewed for the care area of pain. Resident identifier: #66. Facility census: 110.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure medications were stored and labeled in accordance with currently accepted professional principles. A multi-use tuberculin purified protein derivative (PPD) vial was not dated when opened to determine when the vial should be discarded. This was a random opportunity for discovery that had the potential to affect residents receiving tuberculin PPD injections. Facility census: 110. a) Memory Unit Medication Room On 05/24/23 10:20 AM, inspection of the Memory Unit medication room was made. Licensed Practical Nurse (LPN) #47 was in attendance. In the medication room refrigerator, an opened multi-dose vial of tuberculin purified protein derivative (PPD) was noted to not have been dated when first accessed. Tuberculin purified protein derivative is given by injection to aid in the diagnosis of tuberculosis. [...]
Inspectors wroteBased on observation, policy review and staff interview the facility failed to store food in accordance with professional standards for food safety. The facility failed to label and date food items which were open and failed to dispose of expired food items. The facility also failed to keep accurate temperature records. The facility also failed to keep dishes and utensils in a sanitary area, and to keep kitchen equipment clean. This failed practice had the potential to affect all residents currently receiving nutrition from the facility's kitchen. Facility Census: 110 Findings Included: A review of the facility policy titled Food Storage: Cold Foods with a revision date of 04/18 read as follows. .Procedures .4. A written record of daily temperatures will be recorded. 5. [...]
Inspectors wroteBased on medical record review, staff interview and resident interview, the facility failed to ensure each residents medical record was complete and accurate medical records. This was true for five (5) of 26 residents reviewed in the sample during the Long-Term Care Survey Process. Resident Identifiers: Resident #101, Resident #47, Resident #34, Resident #51 and Resident #170. Facility Census: 110 Findings Included: a) Resident #101 A record review of Resident #101's medical record on 05/22/23 at 4:41 PM Resident #101's found a Physician Orders for Scope of Treatment (POST) form which indicate verbal consent was obtained from the resident's representative on 09/01/22. The consent was witnessed by two (2) staff members. However, the resident representative's actual signature was never obtained. The 2021 POST form guidance titled, Using the POST Form: [...]
Inspectors wroteBased on observation and staff interviews the facility failed to maintain equipment in safe operating conditions. Two (2) ice machines did not have a one (1) inch air gap for drainage. This failed practice had the potential to affect all residents currently receiving nutrition from the facility kitchen and the north nourishment room. Facility Census: 110 Findings Included: a) North Nourishment Room Ice Machine During the tour of the North Nourishment Room, on 05/23/23 at 9:42 AM, with the Culinary Director (CD) an observation of the ice machine water drain revealed it was touching the floor drain without a one (1) inch gap. This allowed for the potential for contaminants to enter the line and travel to the ice machine. During an interview on 05/23/23 at 12:32 PM, the Administrator stated I was not aware of the need for a one-inch gap. [...]
Inspectors wroteBased on record review and staff interview the facility failed to notify the representative/family of medical changes. This was true for one (1) out of one (1) resident reviewed for the care area of notification of change during the long-term care survey process. Resident identifiers: Resident # 171. Facility census 110.
Inspectors wroteBased on resident interview, record review and staff interviews, the facility failed to make prompt efforts to resolve grievances and keep the residents appropriately apprised of progress toward resolution for one (1) of one (1) resident reviewed for the category of personal property, during the long-term care survey. Resident identifier #39. Facility Census 110. Findings Included: a) Resident #39 On 05/24/23 at 10:00 AM, during the Resident Council Meeting, Resident #39 stated her phone was washed and ruined by staff last month and never replaced. Resident #39 stated she reported it to Social Worker (SW) #82 but it has not been replaced and no one has given her an update on when it will be replaced. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to notify the State Ombudsman of a transfer to an acute care facility for Resident #55. This was true for one (1) of three (3) residents reviewed under the care area of hospitalization. Resident identifier: #55. Facility Census: 110.
Inspectors wroteBased on record review and staff interview, the facility failed to provide a bed hold policy to the resident and/or resident representative upon transfer to an acute care facility for Resident #55. This was true for one (1) of three (3) residents reviewed under the care area of hospitalization. Resident #55. Facility Census: 110. Findings Included: a) Resident #55 On 05/24/23 at 10:18 AM, a record review was completed for Resident #55. The record review found the resident had been transferred to an acute care facility on 03/24/23. The following progress note dated 03/24/23 at 5:09 AM states the following: At 0430 (4:30 AM) Resident noted to have a temperature of 101.0 (Fahrenheit). Crackles heard in lungs upon auscultation. Resident O2 SAT (oxygen saturation) @ (at) 75%. This nurse applied 2 (two) liters of oxygen. O2 SAT staying at 86-89 (percentage) on 2 (two) liters. [...]
Inspectors wroteBased on record review and staff interview, the facility failed to ensure a significant change Minimum Data Set (MDS) assessment was completed when the resident experienced a change in condition. Resident #93 did not have a significant change MDS assessment completed when hospice services were started. This deficient practice had the potential to affect one (1) of 26 residents reviewed in the long-term care survey sample. Resident identifier: #93. Facility census: 110.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure a new Pre-admission Screening (PAS) was completed to reflect the resident's new psychiatric diagnosis for one (1) of one (1) resident reviewed for the category of PASARR, during the long-term care survey. Resident identifier #68. Census 110.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure the resident's Pre-admission Screening (PAS) reflected pre-admission diagnoses for one (1) of one (1) resident reviewed for the category of PASARR and for one (1) of five (5) residents reviewed for the category of mood/behavior, during the long-term care survey. Resident identifier #68 and #112. Census: 110.
Inspectors wroteBased on observation, family interview, staff interview and record review the facility failed to implement an ongoing resident centered activities program designed to meet the interest of and support the physical, mental, and psychosocial well-being of each resident. This was true for one (1) of three (3) residents reviewed for the care area of activities during the long-term care survey and had the potential to affect more than an isolated number of residents. Resident identifier: Resident #90. Facility Census:
Inspectors wroteBased on record review, observation and staff interview the facility failed to ensure Resident #107 dental status was adequately assessed on admission to the facility. The nurse completing the resident's initial nursing assessment upon admission to the facility noted she did not assess the resident's dental status because the resident was NPO (take nothing by mouth). This was true for one (1) of 26 sampled residents reviewed during the long-term care survey process. Resident identifier: #107. Facility Census: 110.
Inspectors wroteBased on record review, staff interview and resident interview the facility failed to ensure a resident who displays or is diagnosed with a mental disorder or psychosocial adjustment difficulty receives appropriate treatment and services to correct the assessed problem or to attain the highest practicable mental and psychosocial well-being. When the facility took Resident #19's right to use her motorized wheelchair the Social Worker indicated the resident voiced she was upset by the situation. The social worker stated, I referred her to (name of psychologist) for psychotherapy to help adjust. The psychologist saw Resident #19 in 02/2023 and noted he would see her every one (1) to three (3) weeks for 12 weeks for psychotherapy. Resident #19 has not seen the psychologist since this occasion in 02/2023. This was a random opportunity for discovery during the Long Term Care Survey Process. [...]
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure a resident's Physician Orders for Scope of Treatment (POST) form was signed and dated by the preparer. This was found for one (1) of 19 advance directives reviewed during the Long-Term Care Survey sample process. Resident identifier: #71. Facility census: 104.
Inspectors wroteBased on record review and staff interview, the facility failed to ensure an employee hired had not been found guilty of abuse, neglect, exploitation or mistreatment or misappropriation of property by a court of law. This was true for one (1) of six (6) employees reviewed during the Long-Term Survey Process. Employee Identifier #63. Facility Census: 104. Findings Included: a) Employee #63 A review of Nursing Aide (NA) # 63's employment record reveals a [NAME] Virginia Clearance for Access: Registry and Employment Screening form (WV CARES) dated 09/21/21. There was not a WV CARES Notification of Eligible Fitness Determination. In an interview on 02/22/22 at 10:45 AM, HR (Human Resources) # 52 stated, They had 90 days to get them completed. She must have missed her fingerprinting appointment. She doesn't work that much. [...]
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure a complete and accurate Minimum Data Set (MDS) Assessment for one (1) of 19 residents reviewed during the long-term care survey process. Resident identifier: #3. Facility census: 104.
Inspectors wroteBased on record review and staff interview, the facility failed to maintain an environment in which a resident, with an indwelling catheter, receives the appropriate care and services to prevent urinary tract infections. This was true for two (2) of three (3) Residents reviewed during the Long-Term Survey Process. Resident Identifiers #48 and #58 Facility Census 104 Findings Included: a) Facility Policy A review of the Facility Policy titled: Catheter Care Policy, with an implementation date of 11/27/17 and a revision date of 05/03/21, found the following: .1. Catheter care will be performed every shift and as needed by the nursing assistant . b) Resident #48 A review of Resident # 48's medical records found the following task that reads, Catheter / Urine output. Question four (4) of the task reads catheter care provided. [...]
Inspectors wroteBased on record review and staff interview the facility failed to maintains the resident's highest practicable level of physical, mental and psychosocial well-being and prevent or minimize adverse consequences related to medication by not maintaining an attending physician review. This was true for one (1) of five (5) Residents reviewed for unnecessary medications during the Long-Term Survey Process. Resident Identifier #102 Facility Census 104 Findings Included: a)Resident #102 A review of Resident # 102's medical record reveals a Consultant Pharmacist's Medication Regimen Review dated 12/19/21 signed by Pharmacist #159 that reads . just a reminder .f/u (follow up) GDR (Gradual Dose Reduction) evaluation . The medications to be reviewed were: [...]
Inspectors wroteBased on record review and staff interview the facility failed to ensure each resident's drug regimen was free from unnecessary psychotropic medications. Resident #91 received an as needed (PRN) anti-anxiety medications even though they had demonstrated no target behaviors to warrant the use of the PRN medication and the facility failed to attempt non-pharmacological interventions prior to administering the PRN anti-anxiety medication. This was true for one (1) of five (5) residents reviewed for the care area of unnecessary medications during Long-Term Survey Process Survey (LTCSP). Resident identifier: #91. Facility census: 104.
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure medications were stored and labeled in accordance with currently accepted professional principles. One (1) of three (3) opened insulin pens in the Memory Unit medication cart was not dated when first opened. Resident identifier: #41. Facility census: 104.
Inspectors wroteBased on observation and staff interview, the facility failed to maintain the kitchen in a safe and sanitary manner in accordance with professional standards of practice. During the kitchen tour it was discovered a dietary aid was not wearing a beard guard while in the kitchen service area. This was a random opportunity for discovery. This deficient practice had the potential to affect a limited number of residents. Facility census:
Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure the resident and/or the resident's representative has the opportunity to refuse the annual influenza vaccine. This is true for two (2) of five (5) residents reviewed for the influenza immunization during the long term care survey process. Resident identifiers: #52 and #102. Facility census: 104.
12 fire safety citations on file: 5 on July 8, 2025, 2 on May 26, 2023, 5 on February 23, 2022.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | West Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.95 | 3.67 | 3.86 |
| Registered nurses | 0.59 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.42 | 3.17 | 3.42 |
| Nurse aides | 2.25 | ||
| Licensed practical nurses | 1.11 | ||
| Nursing staff turnover (share who left in a year) | 31.7% | 44.1% | 45.8% |
| Registered nurse turnover | 35.7% | 42.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.16 on weekdays and 3.42 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.87 in April to June 2025 to 3.95 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.95 | 0.59 | 4.16 | 3.42 | 0.0% | 0 of 90 | 115 |
| Oct to Dec 2025 | 3.82 | 0.47 | 4.02 | 3.32 | 0.0% | 0 of 92 | 115 |
| Jul to Sep 2025 | 3.64 | 0.39 | 3.83 | 3.15 | 0.0% | 0 of 92 | 114 |
| Apr to Jun 2025 | 3.87 | 0.53 | 4.10 | 3.27 | 0.0% | 2 of 91 | 111 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| West Virginia, Jan to Mar 2026 | 3.56 | 0.67 | 3.75 | 3.08 | 3.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| West Virginia, all employers | |||
| CNAs (nursing assistants) | $17.66 | $17.05 to $18.47 | 9,390 |
| LPNs and LVNs | $26.61 | $23.71 to $29.47 | 6,050 |
| Registered nurses | $38.52 | $32.77 to $47.97 | 23,430 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | West Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.4 | 14.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.1 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 9.0 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.2 | 15.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.9 | 13.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 14.3 | 22.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.6 | 11.3 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Eagle Pointe Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (40.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
40.3% this home
No different from the national rate
US median of homes 51.5% · West Virginia: 9 better, 28 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 60 eligible stays.
11.1% this home
No different from the national rate
US median of homes 10.7% · West Virginia: 0 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 72 eligible stays.
6.3% this home
No different from the national rate
US median of homes 7.1% · West Virginia: 0 better, 2 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 34 eligible stays.
53.6% this home
Median of homes: West Virginia50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 28 residents counted.
3.0% this home
Median of homes: West Virginia1.2% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 33 residents counted.
0.0% this home
Median of homes: West Virginia2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 33 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: West Virginia97.6% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: 27TH STREET LEASING CO LLC. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wv Lt Care Op Co., LLC | Direct ownership interest | Organization | 07/01/2022 | |
| C R Stoltz II LLC | Indirect ownership interest | Organization | 07/01/2022 | |
| C.r. Stoltz Irrevocable Trust | Indirect ownership interest | Organization | 07/01/2022 | |
| Hc Real Estate Holdings, LLC | Indirect ownership interest | Organization | 07/01/2022 | |
| I. Rosedale Irrevocable Trust | Indirect ownership interest | Organization | 07/01/2022 | |
| Omg Re Holdings LLC | Indirect ownership interest | Organization | 07/01/2022 | |
| R.s. Wilheim Irrevocable Trust | Indirect ownership interest | Organization | 07/01/2022 | |
| Ronald S Wilheim 2012 Spousal Trust | Indirect ownership interest | Organization | 07/01/2022 | |
| Rosedale Family Investment Company, Inc | Indirect ownership interest | Organization | 07/01/2022 | |
| Rrw, LLC | Indirect ownership interest | Organization | 07/01/2022 | |
| S.l. Rosedale Irrevocable Trust | Indirect ownership interest | Organization | 07/01/2022 | |
| Wilheim Family Investment Company, Inc. | Indirect ownership interest | Organization | 07/01/2022 | |
| Romeo, Dominic | Managing control - governing body | Individual | 07/01/2022 | |
| Stoltz, Charles | Managing control - governing body | Individual | 07/01/2022 | |
| Wilheim, Ronald | Managing control - governing body | Individual | 07/01/2022 | |
| 27th Street Mgt Co., LLC | Operational/managerial control | Organization | 07/01/2022 | |
| Bibbee, Frank | Operational/managerial control | Individual | 07/07/2022 | |
| Groves, Donna | Operational/managerial control | Individual | 07/01/2022 | |
| Montgomery, David | Operational/managerial control | Individual | 08/01/2022 | |
| Romeo, Dominic | Operational/managerial control | Individual | 07/01/2022 | |
| Stoltz, Charles | Operational/managerial control | Individual | 07/01/2022 | |
| Odenthal, Richard | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/11/2025 | |
| 27th Street Mgt Co., LLC | Adp of the SNF | Organization | 06/20/2025 | |
| Bibbee, Frank | Adp of the SNF | Individual | 06/23/2025 | |
| Montgomery, David | Adp of the SNF | Individual | 04/02/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in West Virginia. NursingHomeClear cannot take or act on complaints.