Home / North Carolina / Concord
430 Brookwood Avenue Ne, Concord, NC 28025 · Cabarrus County · (704) 788-4115
120 certified beds, about 113 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345183 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 27, 2026, inspectors cited 9 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 59 health citations since October 2023, 7 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 8 fines totaling $138,723 in the last three years; the largest was $80,444, and the latest is dated July 29, 2025.
Nurses and nurse aides worked 3.51 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
73.3% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Lifeworks Rehab, an affiliated group of 64 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 59 health citations on file.
Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to serve 3 of 4 meals observed (the lunch meal on 7/19/26 and the breakfast and lunch meals on 7/21/26) at scheduled mealtimes. This failure had the potential to affect all residents who received food by mouth on 2 of 2 hallways (Halls 100 and 200). The facility had a census of 115.
Inspectors wroteBased on observation and staff interviews, the facility failed to ensure food was stored, prepared, and maintained in a sanitary manner. The facility failed to label food stored for use and failed to discard expired food in the walk in refrigerator. The facility failed to ensure employees' personal food was not stored in 1 of 1 reach in refrigerator. Staff failed to keep the oven, stove, deep fryer, and ice machine clean and free of burnt food and food stains. In addition, the facility failed to keep trash containers in the kitchen covered, failed to store cleaning equipment away from clean dishes, and failed to discard chipped plates from the tray line. The facility also failed to maintain hot food on the tray line above 135 degrees Fahrenheit (F). These failures had the potential to affect the safety and quality of food served to residents.
Inspectors wroteBased on record review, observations, resident, and staff interviews, the facility failed to notify the physician of missed medication administration for 1 of 7 residents reviewed for medication administration (Resident #77).
Inspectors wroteBased on record review, observations, and interviews with resident, pharmacist, physician, Nurse Practitioner, and staff, the facility failed to protect a resident's right to be free from misappropriation of tirzepatide (a medication used for the treatment of elevated blood glucose levels, sleep apnea and weight management) for 1 of 3 residents reviewed for misappropriation of property (Resident #77).
Inspectors wroteBased on record review and interviews with resident and staff, the facility failed to report an allegation of misappropriation of property to the State Agency, Adult Protective Services and law enforcement for suspicion of diversion of a resident's medication for 1 of 3 residents reviewed for misappropriation of property (Resident #77).
Inspectors wroteBased on observation, record review, and interviews with staff, resident, and the resident's Responsible Party, the facility failed to provide incontinence care when needed for 1 of 8 dependent residents reviewed for activities of daily living (ADL) (Resident #23).
Inspectors wroteBased on observations, record reviews, and interviews with staff and the Nurse Practitioner, the facility failed to apply a right hand C grip splint (a hand orthosis designed to support the wrist and fingers) as ordered by the physician for 1 of 1 residents (Resident #10) reviewed for contractures and range of motion (ROM).
Inspectors wroteBased on record review, observations, and interviews with resident, pharmacist, physician, Nurse Practitioner, and staff, the facility failed to administer tirzepatide (a medication used for the treatment of elevated blood glucose levels, sleep apnea and weight management) as ordered for 1 of 7 residents reviewed for significant medication errors (Resident #77).
Inspectors wroteBased on observation, record review, and interviews with staff, the facility failed to ensure that the required privacy curtain was in place and maintained in a shared resident room for 1 of 6 residents reviewed for privacy (Resident #73).
Inspectors wroteBased on record review, and staff, Consultant Pharmacist and Medical Director interviews, the Consultant Pharmacist failed to identify and report medication transcription errors for 1 of 3 residents reviewed for medication review (Resident #6).
Inspectors wroteBased on record review, observation, and staff, Consultant Pharmacist and Medical Director interviews, the facility failed to have effective systems in place for ensuring medication orders for a new admission were transcribed accurately. Resident #6 was prescribed Finasteride (medication for enlarged prostate) 5 milligrams daily and instead was administered the Finasteride twice a day from 10/10/25 through 10/27/25. This occurred for 1 of 3 residents reviewed for unnecessary medications (Resident #6).
Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to provide foot care treatment ordered by the Podiatrist for 1 of 3 residents reviewed for foot care (Resident #1).
Inspectors wroteBased on observation, record review, staff and physician interviews, the facility failed to enter hospital discharge orders for tube feedings and free water administration for 1 of 3 residents reviewed for tube feedings (Resident #1).
Inspectors wroteBased on record review, observations, and staff, resident representative, and physician interviews, the facility failed to effectively supervise a resident with moderate cognitive impairment, repeated falls, and impulsive behaviors. Around 12:00 PM on 7/13/25 Resident #1 left the facility without staff's knowledge and ambulated approximately 0.6 miles from the facility in 90-degree heat with 60% humidity. Resident #1 was discovered sitting in a ditch on the side of the road approximately 0.6 miles from the facility. Two passersby stopped to help him and called Emergency Medical Services (EMS). In addition, Housekeeper #1 was on her lunch break and in a car when she happened to see him on the ground on the side of the road. Housekeeper #1 stopped to give Resident #1 assistance and stayed with Resident #1 until EMS arrived. [...]
Inspectors wroteBased on record reviews, and staff, Physician Assistant (PA), and Medical Director interviews, the facility failed to identify a change in medical condition required medical evaluation and treatment. Resident #85 fell and complained of pain to his lower right extremity on 3/17/2025. Resident #85 was assessed by PA #1 on 3/18/25 and an x-ray of the right lower extremity was ordered. The x-ray was completed on 3/19/25 and the results of an intertrochanteric fracture of right femur (type of broken hip that occurs between the bumpy parts at the top of the thigh bone) were reported to the facility on 3/19/25 at 12:13 PM. A medical evaluation and treatment of the fracture was delayed due to the x-ray results not being reviewed by facility staff or communicated to PA #1 until 3/20/25. [...]
Inspectors wroteBased on record review, and resident, staff, and Nurse Practitioner (NP) interviews, the facility failed to provide safe transport for a resident (Resident #421) in a wheelchair when Nurse Aide (NA) #5 transported Resident #421 to the shower room in a wheelchair without footrests. Resident #421's feet got caught underneath the wheelchair and she fell forward out of the wheelchair and onto the floor. Resident #421 sustained an acute comminuted fracture (broken into pieces) of the right distal femur (thigh bone just above the knee) requiring hospitalization and surgery. This deficient practice occurred for 1 of 11 residents reviewed for accidents.
Inspectors wroteBased on record review and staff, Medical Director, Physician Assistant (PA), and mobile x-ray provider interviews, the facility failed to notify a medical provider when the results of an x-ray revealing an intertrochanteric fracture of the right femur (type of broken hip that occurs between the bumpy parts at the top of the thigh bone) were reported to the facility on 3/19/25. This resulted in the fracture not being reported to PA #1 until 3/20/25 which delayed Resident #85's transfer to the hospital for evaluation and treatment. Resident #85 was sent to the hospital for an evaluation on 3/20/25 and on 3/21/25 Resident #85 received open reduction and internal fixation (a procedure to realign and secure broken bones with metal fasteners) to the right femur. This occurred for 1 of 15 residents (Resident #85) reviewed for accidents.
Inspectors wroteBased on observations, record reviews and staff interview the facility failed to maintain frozen foods at or below 0 degrees Fahrenheit and failed to sanitize a thermometer probe used to test internal temperatures of food. These practices had the potential to affect food served to residents.
Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to date and label insulin (Medication Cart #3 and Medication Cart #5) and failed to discard an opened out of date insulin injection pen (Medication Cart #3). The deficient practice were found in 2 of 3 medications carts reviewed for medication storage (Medication Cart #3 and Medication Cart #5).
Inspectors wroteBased on record review, observations, and staff interviews, the facility failed to maintain effective pest control in 2 of 13 rooms (room [ROOM NUMBER] and room [ROOM NUMBER]) reviewed for environmental concerns. Ants were observed in room [ROOM NUMBER] and room [ROOM NUMBER].
Inspectors wroteBased on record review, and resident, responsible party, and staff interviews, the facility failed to afford the resident and/or responsible party the right to participate in the care plan process for 2 of 3 (Resident #28 and Resident #60) reviewed for quarterly care plan reviews.
Inspectors wroteBased on record review, and staff and Resident Representative (RR) interviews, the facility failed to implement their grievance policy and procedure by failing to promptly address grievances, notify the resident and/or RR of the action that was taken to resolve their concerns or follow up with the Resident Representatives regarding resolution. This deficient practice occurred for 2 of 3 residents (Resident #220 and Resident #518) reviewed for grievances.
Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of dental status for 1 of 34 residents reviewed for accuracy of assessments (Resident #21).
Inspectors wroteBased on observations, record review, and resident representative and staff interviews, the facility failed to provide nail care and shave facial hair for 1 of 11 residents reviewed for activities of daily living (ADL) (Resident #56).
Inspectors wroteBased on record review, physician, and staff interviews, the facility failed to change a suprapubic catheter per the Urologist's order for 1 of 2 residents reviewed for catheter care (Resident #56).
Inspectors wroteBased on record review, observations, and staff and Responsible Party interviews the facility failed to store an enteral feeding syringe with the plunger separated from the syringe for 1 of 4 resident (Resident #60) reviewed for enteral feeding management. This deficient practice has the potential for bacterial growth and contamination.
Inspectors wroteBased on observations, record review, and resident, hospice nurse, physician, physician assistant (PA), and staff interviews, the facility failed to effectively manage a hospice resident's pain and administer an ordered scheduled pain medication for 1 of 2 residents reviewed for pain control (Resident #100).
Inspectors wroteBased on record review, observation, and resident, Responsible Party, and staff interviews the facility failed to honor a resident's preference for sandwiches for 1 of 9 residents reviewed for nutritional status (Resident #26).
Inspectors wrote2. A review of Resident #85's physician orders revealed an order on 3/17/25 for acetaminophen 325 milligrams (mg) orally two tablets every 8 hours as need for pain management status post fall for 3 days. A review of the nursing progress note dated 3/18/25 at 6:19 AM and authored by Nurse #8, indicated Resident #85 fell on 3/17/25 at 10:00 PM. The note further indicated Resident #85 had pain in his right leg and received an order for acetaminophen which was already given, (meaning the medication had been administered). A review of the administration progress note dated 3/18/25 at 10:05 PM indicated Nurse #8 administered acetaminophen 325 mg 2 tablets for pain. A review of progress notes dated 3/19/25 revealed a note authored by Nurse #8 that indicated she administered acetaminophen 325 mg 2 tablets for pain management at 7:27 PM and it was effective. [...]
Inspectors wroteBased on record review and staff interviews, the facility failed to transmit residents' Minimum Data Set assessments within 14 days of completing assessments for 4 of 5 residents reviewed for transmission of resident assessments (Resident #14, Resident #60, Resident #90, and Resident #61).
Inspectors wroteBased on record review and staff, Nurse Practitioner, Medical Director, and Responsible Party interviews, the facility failed to notify the Physician and the Responsible Party immediately of Resident #1's change in condition after an unwitnessed fall for 1 of 3 residents reviewed for accidents (Resident #1).
Inspectors wroteBased on record review, and staff, Responsible Party, and Nurse Practitioner interviews, the facility failed to provide complete, thorough and ongoing assessments after a fall which caused a delay in receiving treatment for 1 of 3 sampled residents reviewed for accidents (Resident #1).
Inspectors wroteBased on record review, and staff and physician interviews, the facility failed to protect Resident # 2's right to be free from resident-to-resident abuse for 1 of 6 residents reviewed for abuse. On 12/7/2024, Resident #1 who had a history of aggression and anger outbursts; and received as needed antipsychotic medications, required a net bed (bed with mesh tent over hospital bed to prevent a person from getting out of bed) and a sitter while hospitalized , wandered into Resident #2's room and pulled Resident #2 from his bed while Resident #2 was asleep. Resident #1 struck Resident #2 in the throat and upper body with his foot and his fist. Both Resident #1 and Resident #2 were sent to the hospital for further evaluation on 12/7/2024. The resident-to-resident abuse had a high likelihood of resulting in serious physical and psychosocial harm. [...]
Inspectors wroteBased on record review and staff interview facility failed to submit a 5-day investigative report to the State Agency within the required time frame for 1 of 4 allegations of abuse (Resident #1 and Resident#2) reviewed for resident to resident abuse.
Inspectors wroteBased on record review, observations, resident, physician, and staff interviews, the facility failed to provide care in a safe manner when a resident fell out of bed during incontinence care for 1 of 3 residents reviewed for accidents (Resident #7). Nursing assistant (NA) #1 rolled Resident #7 away from her during incontinence care, and Resident #7 fell out of bed sustaining bruising to his face and skin tears to his arms. Resident #7 was prescribed an antiplatelet medication, which thins the blood.
Inspectors wroteBased on record review, observations, and Nurse Practitioner and staff interviews, the facility failed to provide care in a safe manner when a resident fell out of bed during incontinence care for 1 of 3 residents reviewed for accidents (Resident #9). Nursing Assistant (NA) #2 rolled Resident #9 away from her during incontinence care, and Resident #9 fell out of bed. Resident #9 sustained a fractured left femur (long bone of the upper leg) and required surgical repair on 8/28/24.
Inspectors wroteBased on record reviews, staff and resident interviews and observations, the facility failed to protect 1 of 4 residents (Resident #8) the right to be free of physical abuse when Resident #7 struck Resident #8 on the left hand with a metal bar that resulted in redness, swelling and a skin tear to Resident #8's left hand and wrist.
Inspectors wroteBased on staff interviews and record review, the facility failed to submit an initial report within 2 hours to the state regulatory agency for an allegation of resident- to- resident abuse for 1 of 4 residents reviewed for abuse (Resident #8).
Inspectors wroteBased on record review, observations, and Pharmacist, Nurse Practitioner, and staff interviews, the facility failed to provide routine medications ordered by the physician for 1 of 3 residents reviewed for medication pharmaceutical services (Resident #3).
Inspectors wroteBased on record review, observations, and Nurse Pracitioner and staff interviews, the facility failed to administer 3 of 4 doses over 2 days of quetiapine fumarate (an antipsychotic medication) as ordered by the physician for 1 of 3 residents reviewed for pharmaceutical services (Resident #3).
Inspectors wroteBased on record review, observations and interviews with staff and resident the facility failed to provide a fork during a lunch meal for 4 of 6 residents (Resident #3, Resident #9, Resident #10, and Resident #11) who ate independently. Resident #3, Resident #9, Resident #10, and Resident #11 were given a spoon on their lunch meal tray and indicated they would prefer a fork to eat their meal of breaded chicken covered with barbeque sauce, cabbage, dressing, and a piece of cake.
Inspectors wroteBased on observations and staff interviews the facility failed to ensure milk and thickened juice for the lunch meal observation was within safe temperature range of 41 degrees Fahrenheit (F) or below and failed to maintain the wash temperature of the high temperature dishwasher according to manufacturer's recommendations for sanitation of dishware. The facility also failed to ensure soiled cups did not come in contact with the clean ice scoop used to refill residents' water cups. The practices had the potential to affect food served to residents.
Inspectors wroteBased on observations, record review, resident, and staff interviews, the facility's Quality Assurance and Performance Improvement committee (QAPI) failed to maintain implemented procedures and monitor the interventions that the committee put into place in following the recertification survey of recertification surveys of 7/15/2021 and 12/8/2022, and complaint investigation survey of 10/17/2023. This was for 2 deficiencies in the areas of F584 Safe/Clean/Comfortable/Homelike Environment and F812 Food Procurement, Store/Prepare/Serve Sanitary. These deficiencies were recited on the current recertification and complaint investigation survey of 4/18/2024. The continued failure of the facility during two or more federal surveys of record shows a pattern of the facility's inability to sustain an effective QAPI program.
Inspectors wroteBased on record review, resident and staff interviews, the facility failed to protect the resident's right to be free from misappropriation of resident property. This deficient practice was for 6 of 7 residents reviewed for misappropriation of resident property (Resident #3, Resident #63, Resident #86, Resident #89, Resident #4 and Resident #41).
Inspectors wroteBased on record review, observations, and staff and responsible party interviews the facility failed to ensure a resident's hair was not greasy for 1 of 4 residents (Resident #44) who were dependent on staff for personal hygiene.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to complete a performance review every 12 months for 4 of 5 nursing assistants (NAs) reviewed to ensure in-service education was designed to address the outcome of the performance reviews (NA #4, NA #5, NA #6, and NA #7).
Inspectors wroteBased on record review, staff, Pharmacist and Medical Director interviews, the facility failed to act upon a pharmacy recommendation by failing to change the dose of atorvastatin (medication to decrease unhealthy fat in the body) from 40 milligram (mg) to 20 mg as ordered by the physician for 1 of 1 resident reviewed for drug regimen (Resident #88).
Inspectors wroteBased on record review, staff, Pharmacist and Medical Director interviews, the facility failed to change the dose of atorvastatin (medication to decrease unhealthy fat in the body) from 40 milligram (mg) to 20 mg as ordered by the physician for 1 of 6 residents reviewed for unnecessary medications (Resident #88).
Inspectors wroteBased on observations and staff interviews the facility failed to date five medications that had been opened and stored in 2 of 2 medication carts (2-hall cart and 3-hall cart) observed for medication storage.
Inspectors wroteBased on staff interviews and record reviews the facility failed to maintain accurate advance directive information (code status) throughout both the electronic medical record and paper medical record for 1 of 6 residents reviewed for advance directives (Resident #37).
Inspectors wroteBased on record review, observation, resident, and staff interviews the facility failed to resolve a grievance for 1 of 1 resident reviewed for grievances (Resident #63).
Inspectors wroteBased on record review and staff interviews, the facility failed to implement their abuse policy in the area of reporting for an allegation of misappropriation of property for 2 of 7 residents reviewed for misappropriation of resident property (Resident #4 and Resident #86).
Inspectors wroteBased on record review and staff interviews, the facility failed to refer a resident with a new mental health diagnosis for a Level II Preadmission Screening and Resident Review (PASRR) for 1 of 3 residents reviewed for PASRR (Resident #52).
Inspectors wroteBased on record review, observation, and staff interviews the facility failed to provide 1 of 1 resident (Resident #63) a meal for a resident who had dialysis. Resident #63 traveled to a dialysis center three days a week, leaving before breakfast was served and returning to the facility after breakfast was served.
Inspectors wroteBased on observations, record reviews, resident, and staff interviews, the facility failed to honor a resident's preference for meals when they served him a double portion of peas when he had requested not to be served peas (Resident #69). This was for 1 of 2 residents reviewed for choices.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to provide written notification for the ombudsman for residents who were transferred to the hospital for 2 of 3 residents reviewed for hospitalization (Resident #29 and Resident #145).
Inspectors wroteBased on record review, family, staff, Medical Director, and Pharmacist interviews, the facility failed to ensure a safe and orderly discharge for 1 of 1 sampled resident when Resident #3 was discharged to the community with medications prescribed for another resident (Resident #8) instead of his own medication on 4/9/23. On 4/18/23 Resident #3's Primary Care Physician (PCP) discovered that Resident #3 had been taking multiple medications he was not prescribed and had not taken his own prescribed medications since his discharge from the facility on 4/9/23. Discharging a resident with medications not prescribed for him and without his own prescribed medications had a high likelihood of resulting in serious harm. In addition, the facility failed to have the discharge summary signed by the resident and/or responsible party. [...]
Inspectors wroteBased on observations and staff interviews the facility failed to remove expired food from 1 of 1 dry storage room and failed to date and label opened food in 1 of 1 walk in cooler.
Inspectors wroteBased on record review and staff interviews and observations, the facility's Quality Assurance and Performance committee (QAPI) failed to maintain implemented procedures and monitor the interventions the committee put into place for 1 re-cited deficiency F812. F812 was originally cited during the recertification and complaint investigation survey dated 07/15/21, F812 was re-cited during a revisit and complaint investigation dated 09/20/21, F812 was re-cited during a recertification and complaint investigation dated 12/08/22, and F812 was re-cited during a complaint investigation dated 10/17/23. The continued failure of the facility during four federal surveys of record showed a pattern of the facility's inability to sustain an effective Quality Assurance and Performance Improvement Program.
9 fire safety citations on file: 1 on June 27, 2025, 4 on April 18, 2024, 4 on December 8, 2022.
| Date | Penalty | Amount or length |
|---|---|---|
| July 29, 2025 | Fine | $4,147 |
| July 29, 2025 | Payment Denial | 34 days from October 29, 2025 |
| June 27, 2025 | Fine | $80,444 |
| June 27, 2025 | Payment Denial | 30 days from July 30, 2025 |
| January 9, 2025 | Fine | $16,985 |
| July 16, 2024 | Fine | $4,017 |
| July 16, 2024 | Fine | $4,017 |
| July 16, 2024 | Fine | $5,077 |
| July 16, 2024 | Fine | $8,767 |
| July 16, 2024 | Payment Denial | 10 days from September 21, 2024 |
| October 17, 2023 | Fine | $15,269 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.51 | 3.85 | 3.86 |
| Registered nurses | 0.36 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.42 | 3.42 |
| Nurse aides | 2.00 | ||
| Licensed practical nurses | 1.15 | ||
| Nursing staff turnover (share who left in a year) | 73.3% | 49.0% | 45.8% |
| Registered nurse turnover | 75.0% | 45.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.06 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.51 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.51 | 0.36 | 3.69 | 3.06 | 15.9% | 0 of 90 | 113 |
| Oct to Dec 2025 | 3.21 | 0.34 | 3.32 | 2.94 | 0.6% | 0 of 92 | 108 |
| Jul to Sep 2025 | 3.48 | 0.42 | 3.67 | 2.98 | 8.7% | 0 of 92 | 106 |
| Apr to Jun 2025 | 3.51 | 0.38 | 3.69 | 3.07 | 27.4% | 0 of 91 | 112 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 21.1 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.8 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 6.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.2 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 23.1 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.7 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 30.1 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 13.9 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.4 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Cabarrus Health and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (40.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
40.9% this home
No different from the national rate
US median of homes 51.5% · North Carolina: 93 better, 25 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 32 eligible stays.
11.8% this home
No different from the national rate
US median of homes 10.7% · North Carolina: 1 better, 4 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 36 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 7.1% · North Carolina: 1 better, 3 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 21 eligible stays.
42.2% this home
Median of homes: North Carolina54.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 45 residents counted.
3.1% this home
Median of homes: North Carolina0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 65 residents counted.
0.0% this home
Median of homes: North Carolina2.5% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 64 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: North Carolina97.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: CONCORD OPERATOR LLC. CMS links this home to Lifeworks Rehab, a group of 64 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Concord Holdings I LLC | 5% or greater direct ownership interest | Organization | 100% | 06/01/2024 |
| Maher, Cindy | Operational/managerial control | Individual | 06/01/2024 | |
| Burton, Noah | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2026 | |
| Ellenbogen, Moss | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2026 | |
| Rubin, Eliezer | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2026 | |
| Weiss, Hillel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 05/27/2026 | |
| Ib Mimi 2022 Family Trust | Adp of the SNF | Organization | 06/01/2024 | |
| Milano Family Holdings LLC | Adp of the SNF | Organization | 06/01/2024 | |
| Ml Milano 2022 Family Trust | Adp of the SNF | Organization | 06/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.