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New Iberia Manor South

600 Bayard Street, New Iberia, LA 70560 · Iberia County · (337) 365-3441

100 certified beds, about 82 residents a day · For profit - Corporation · Medicare and Medicaid since 1995

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195326 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 23, 2025, inspectors cited 10 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

Of 45 health citations since August 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $8,169 in the last three years; the largest was $8,169, and the latest is dated February 8, 2024.

Nurses and nurse aides worked 3.72 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.12 of those hours.

44.4% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to Nexion Health, an affiliated group of 51 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 45 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
27D
14E
3F
Potential for minimal harm
0A
0B
0C
January 7, 2026Complaint inspection · 1 citation
  1. E
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 2, 2026
    Inspectors wroteBased on interviews and record review, the facility failed to document behaviors of a resident diagnosed with mental disorders, to ensure the resident attained the highest practicable mental and psychosocial well-being for 1 (Resident #1) out of 8 (#1- #8) sampled residents.
July 23, 2025Standard inspection · 10 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure nursing staff provided services reflecting accepted standards of quality care as evidenced by medications being left at the bedside for 3 residents (#17, #84 and #90) out of a finalized sample of 36 residents. Resident #17:Resident #17 was admitted to the facility on [DATE], with diagnoses which included, but were not limited to history of falling and allergic rhinitis. Review of Resident #17's admission Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, indicating the resident's cognitive function was intact. Review of physician's orders revealed an order written on 07/14/2025 for Zyrtec allergy oral tablet 10 mg (Cetirizine HCL [hydrochloride]) give 10 mg (milligrams) by mouth one time a day for allergic rhinitis. On 07/21/2025 at 10:38 a.m. [...]
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure residents' environment remained free of accident hazards, by failing to lower and lock beds for 2 (#17 and #84) of 3 (#10, #17, and #84) residents investigated for accidents. On 07/23/2025, a review of the facility's policy titled, Fall Prevention Program with a last review date of 06/18/2025, read in part. All residents will be assessed for the risk for falls at the time of admission, on a quarterly basis. Based on the results of this assessment, interventions will be implemented to minimize falls, avoid repeat falls and minimize falls resulting in significant injury. 3. The following is a list of commonly used interventions that may be considered to minimize falls and injury.c. Bed maintained in low position. [...]
  3. E
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure that residents who require dialysis receive such services, consistent with professional standards of practice, by failing to ensure ongoing communication and collaboration with the dialysis facility regarding dialysis care and services for 1 (#37) of 1 (#37) resident investigated for dialysis. On 07/23/2025, a review of the facility's dialysis protocols with a reviewed date of 07/11/2025 read in part.2. Implement dialysis communication regarding plan of care. Resident #37 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to end stage renal disease and dependence on renal dialysis. [...]
  4. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure food was served to residents that was palatable, attractive, and at a safe and appetizing temperature for 3 (#4, #7, #37) out 3 (#4, #7, #37) residents investigated for food out of a total sample of 36 residents1. Resident #4. On 07/21/2025 at 11:43 a.m., the resident stated that he did not like the way the food was prepared. On 07/22/2025 at 10:10 a.m. during the resident council meeting, the resident stated the food was served cold and the portion sizes were too small. 2. Resident #7. On 07/21/2025 at 12:47 p.m., the resident stated the food was not good, not seasoned, the meat was tough, and the portion sizes were for a child. On 07/22/2025 at 8:55 a.m., S14CNA (Certified Nursing Assistant) was observed picking up the resident's breakfast tray out of his room. [...]
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observations, and interview, the facility failed to store food in accordance with professional standards for food service, and ensure sanitary conditions were maintained in the kitchen as evidenced by: opened food items in the walk in cooler not labeled with the date and time; thick layer of debris and food residue on the deep fryer cooking oil collection area; andexposed facial hairThe facility had a census of 84 residents.
  6. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the grievances the resident group voiced in regards to the food that was being served were acted upon and resolved. Review of the monthly resident council meeting minutes dated from 01/13/2025 to 07/03/2025 revealed there were complaints that the food was cold, improperly cooked, and portion sizes were small. On 07/22/2025 at 10:10 a.m. during the resident council meeting, the residents in attendance stated the food issues were not addressed and was worse. The residents complained the food was served uncooked, cold, and the meat was tough. The residents in attendance were Resident #4, #11, #16, #39, #50, #66, #69, #85, #87, and #90. During the resident council meeting on 07/22/2025 at 10:10 a.m., S15AD (Activity Director) was present during the meeting per the residents' request. [...]
  7. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on record review and interview, the facility failed to provide evidence that Resident #7's grievance was reported and investigated for 1 (#7) out of 36 sampled residents. Resident #7. On 07/21/2025 at 12:41 p.m., the resident stated that about 6 months ago when he was admitted to the facility his wallet was stolen. The resident stated that his wallet contained 350 dollars, driver's license and social security card. The resident stated he reported it to the administrative staff. The resident stated that no one has followed up with him concerning his stolen wallet. The resident stated that he does not know if there was an investigation. Review of the resident's general nurses notes dated 10/27/2024 at 11:30 a.m. revealed, Resident reported theft of a wallet (containing: bank card, social security card, driver's license, insurance card and $350.00 cash) and a pair of sunglasses. [...]
  8. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to implement physician's orders by failing to change the dressing on a peripherally inserted central catheter site for 1(#56) of 5 (#9, #11, #43, #56, and #58) residents investigated for infections. Resident #56 was admitted to the facility on [DATE], with diagnoses which included, but were not limited to, urinary tract infection, extended beta lactamase (ESBL) resistance, and enterococcus as the cause of diseases. Review of physician's orders revealed an order written on 07/11/2025 to change midline dressing following technique and apply BIO (round antimicrobial dressing used to prevent infections at catheter insertion sites) patch every day shift every Fri (Friday). On 07/21/2025 at 10:54 a.m., an observation was made of Resident #56. [...]
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the residents received all care and treatment in accordance with professional standards of practice by failing to inform the resident's physician/nurse practitioner that resident (#4), who has a diagnosis of Heart Failure, was having difficulty breathing and had a low O2 sat (oxygen saturation- the amount of oxygen circulating in blood) reading of 88% for 1 (#4) out of 4 (#4, #7, #13, #92) residents investigated for hospitalizations out of a total sample of 36 residents. Resident #4. Review of the resident's electronic clinical record revealed the resident was admitted to the facility on [DATE]. The resident's diagnoses included Hemiplegia and Hemiparesis following Cerebral Infarction, Heart Disease, Heart Failure, Hepatitis C, and Diabetes. [...]
  10. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025
    Inspectors wroteBased on observation and interview, the facility failed to provide a sanitary and homelike environment for 1 (#9) out of 36 sampled residents. Resident #9. On 07/21/2025 at 10:23 a.m., the resident was observed siting up in bed in his room. During this observation, a suction canister was observed on the resident's dresser. There was drainage noted in the canister. The resident stated that the suction canister had been on the dresser for days. On 07/21/2025 at 10:24 am, S17LPN (Licensed Practical Nurse) entered the room and observed the canister on the dresser. S17LPN stated she did not know how long the canister had been on the dresser and that it should have been discarded. On 07/23/2025 at 10:33 a.m., an interview was conducted with S2DON (Director of Nursing). [...]
April 30, 2025Complaint inspection · 4 citations
  1. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 26, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the residents right to be free from physical restraints imposed for purposes of discipline or convenience, for 1 (#2) of three (#1, #2, and #3) sampled residents. This deficient practice was evidenced by Resident #2's use of a wheelchair seat belt the resident was unable to remove.
  2. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 26, 2025
    Inspectors wroteBased on record review and interview, the facility failed to notify the State Long Term care Ombudsman of a facility-initiated transfer for 1 (#3) out of 3 (#1, #2, and #3) residents sampled.
  3. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 26, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure an assessment and ongoing communication with the dialysis facility by using dialysis communication forms for 1 (#3) out of 3 (#1, #2, and #3) residents sampled.
  4. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 26, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a yearly performance review was completed on every Certified Nurse Assistant (CNA) for 1 (S8CNA) of 4 (S8CNA - S11CNA) CNAs personnel records reviewed.
March 25, 2025Complaint inspection · 2 citations
  1. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure pain management was provided to residents complaining of pain for 1 (Resident #3) out of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. This had the potential to affect the 82 residents that resided in the facility.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 18, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure pain medication was available for 1 (Resident #3) out of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. This had the potential to affect the 82 residents that resided in the facility.
December 11, 2024Complaint inspection · 2 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure the resident's comprehensive plan of care was implemented for 2 (#1, #3) residents out of 6 (#1-#6) sampled residents. The facility failed to: 1. Monitor a hematoma and perform wound care for a laceration as ordered for Resident #1; and 2. Perform wound care as ordered for Resident #3's surgical incisions.
  2. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 6, 2025
    Inspectors wroteBased on record review, and interview, the facility failed to provide care and services to prevent and treat pressure ulcers for 5 (#1, #2, #3, #4 and #5) residents of 5 (#1, #2, #3, #4 and #5) sampled residents investigated for pressure ulcers. The facility failed to provide wound care as ordered by the physician for Residents #1, #2, #3, #4 and Resident #5; and monitor proper functioning of a low air loss mattress for Resident #1 per the resident's plan of care.
July 23, 2024Standard inspection · 13 citations
  1. F
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation and interview, the facility failed to post daily nursing staffing that included the facility name, date, census, and the total number and actual hours worked by staff responsible for resident care in a prominent place readily accessible to residents and visitors.
  2. F
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation, and interviews, the facility failed to ensure that menus were followed for residents. This had the potential to affect a census of 80 residents.
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observations, interview, and record review, the facility failed to store food in accordance with professional standards for food service and failed to ensure sanitary conditions were maintained in the kitchen by failing to: 1. Clean the kitchen fryer, fryer baskets, floor beside fryer and oven; 2. Label refrigerated foods and discard expired foods in the refrigerator; 3. Monitor refrigerator and freezer temperatures; 4. Monitor dishwasher temperature and chemicals; and 5. Ensure staff wore hair restraints in the kitchen. This deficient practice had the potential to affect the 80 residents who consumed food from the kitchen.
  4. E
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure the most recent survey results of the facility were posted in a place readily accessible to residents, family members, and legal representatives of residents. The facility's census was 80.
  5. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on record reviews and interviews, the facility failed to develop and implement a comprehensive person-centered plan of care for each resident as evidenced by: 1. failing to follow the plan of care to address Resident #33's elevated blood sugar; and 2. failing to ensure Resident #1 had enabler bars attached to the bed as ordered.
  6. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 29, 2024
    Inspectors wroteBased on observation, record reviews, and interviews, the facility failed to ensure that recipes were followed for 4 of 4 (#11, #34, #45, and #55) residents who received pureed diets, by failing to follow a recipe for mashed potatoes.
  7. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation, interview, and records reviewed the facility failed to maintain an effective infection control and prevention program and implement accepted infection control practices to help prevent and control the spread of an infectious communicable disease, COVID-19, as evidenced by staff: 1. Failing to remove Personal Protective Equipment (PPE) prior to exiting a positive COVID-19 room and perform hand hygiene upon removing PPE; and 2. Failing to ensure housekeeping staff used gloves and performed hand hygiene while handling a dirty mop.
  8. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident's dignity by failing to provide a covering for a urinary catheter bag for 1 resident (#428) out of 35 sampled residents.
  9. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation and interview, the facility failed to maintain a clean, comfortable, and homelike environment by failing to ensure clean bed linen was provided to 1 (#23) out of 2 (#23 and #33) residents investigated for a clean, comfortable and homelike environment. The final sample size was 35 residents.
  10. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteResident #1 Review of Resident #1's EMR revealed he was admitted to the facility on [DATE] and was diagnosed with Schizophrenia on 01/22/2018. Further review of Resident #1's EMR (electronic medical record) revealed a Level 1 PASARR screening dated 05/07/2018 that was completed at another facility. Section 3 titled Mental Illness, was checked yes, and only Major Depression Disorder was checked. On 07/22/2024 at 1:13p.m., an interview was conducted with S6Corp. She stated Resident #1 was diagnosed with Schizophrenia on 01/22/2018. S6Corp confirmed the Level 1 PASARR screening was not answered correctly because Schizophrenia was not checked. She confirmed no other PASARRs were found and was unable to confirm a corrected submission was sent. [...]
  11. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation, interviews and record reviews, the facility failed to ensure the nursing staff demonstrated specific competencies and skill sets necessary to provide care to meet the residents' needs safely to attain or maintain the highest practicable physical well-being for 1 (#428) of 35 sampled residents. This was evidenced by S18LPN (Licensed Practical Nurse) leaving Resident #428's medication at the bedside.
  12. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to provide pharmaceutical services that were in order and accounted for the drug record reconciliation of all controlled drugs during shift changes for 1(Medicine Cart 1) MC1 of 3 Medicine carts reviewed during their annual survey. This deficient practice had the potential to affect the 80 residents residing in the facility. On 07/23/2024, a review of the facility's policy titled, Controlled Substances, with a review date of July 8, 2024, revealed in part .4. The nurse coming on duty and the nurse going off duty make the count together and document and report any discrepancies to the director of nursing services. On 07/22/2024 at 09:09 a.m., an interview and review of the July 2024 Controlled Drugs-Count Record for MC1 was conducted with S19LPN (Licensed Practice Nurse) and S20ADON (Assistant Director of Nursing). [...]
  13. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation and interview, the facility failed to properly store drugs as evidenced by 1. Loose pills found in the bottom drawers of 1(MC2 (Medicine Cart 2) out of 3 medication carts reviewed. 2. Failure to label a multi-use vial found in 1(MS1) out of 2 medicine storage rooms reviewed This deficient practice had the potential to affect the 80 residents residing in the facility.
July 9, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 2, 2024
    Inspectors wroteBased on record review, observations and interviews, the facility failed to ensure the resident was adequately supervised and monitored while exiting off the transportation van's wheelchair ramp resulting in the residents sustaining injuries for 1 (#1) of 3 (#1, #2, #3) residents sampled for accidents.
June 25, 2024Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 25, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure residents were treated with respect and dignity for 1 resident (#1) out of 3 (#1, #2, #3) sampled residents.
March 26, 2024Complaint inspection · 3 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 26, 2024
    Inspectors wroteBased on interviews and record review the facility failed to notify the Physician and Responsible Party, immediately after an accident involving the resident for 1(#1) of 3 (#1, #2, #3) sampled residents. This deficient practice had the potential to affect any of the 82 residents residing at the facility.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 26, 2024
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to implement a person centered care plan for 2(#1, #2) of 3(#1, #2, #3) sampled residents, by failing to ensure the residents received nutritional supplement as ordered by the physician. This deficient practice had the potential to affect the 27 residents who were ordered nutritional supplements.
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 26, 2024
    Inspectors wroteBased on record review, observation and interviews the facility failed to provide accurate documentation that the resident's nutritional supplement was offered for 1 (#3) out of 3 (#1, #2 and #3) sampled residents. This deficient practice has the potential to affect the 82 residents that resided in the nursing home.
February 8, 2024Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to protect the resident's right to be free from physical abuse from other residents for 1 (#1) out of 4 (#1, #2, #3, and #4) sampled residents. The facility failed to protect Resident #1 from being bit by Resident #4. This deficient practice resulted in actual physical harm for Resident #1 on 12/23/2023 at 1:00 p.m. when S4CNA and S3LPN failed to protect Resident #1 from Resident #4 who was known to be verbally and physically aggressive. Both S4CNA and S3LPN observed Resident #4 in an agitated state when she kept repeating that Resident #1 had her baby. S4CNA and S3LPN allowed Resident #4 propel her wheelchair down the hallway towards Resident #1. [...]
August 30, 2023Standard inspection · 7 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to store food in accordance with professional standards for food service and failed to ensure sanitary conditions were maintained in the kitchen by failing to: 1. Remove expired food item from the refrigerator; 2. Label food items with the date and time they were opened; 3. Label cooked items with the date they were cooked; 4. Appropriately label food items taken out of original containers; 5. Remove dust buildup from the kitchen ceiling; 6. Remove dust from the refrigerator blower; and 7. Maintain kitchen equipment. This deficient practice had the potential to affect the 83 residents who consumed food from the kitchen. The facility's census was 89.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on observations and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of communicable disease and infections as evidenced by: 1. Failing to ensure hand hygiene was performed between distributing each resident's meal tray for 3 (#197, #198, #199) residents out of a final sample of 55 residents and ; 2. Failing to provide a lidded container to dispose used PPE (Personal Protective Equipment) used for a resident on Contact Precautions out of a final sample of 55 residents.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure the easy touch call light device was within reach for 1 (#71) investigated for accommodation of needs in a final sample of 55 residents.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on observations and interviews, the facility failed to maintain a clean and homelike environment by failing to clean the wall which had a dried brown and red splattered substance in Room A.
  5. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure that a Significant Change in Condition MDS (Minimum Data Set) Assessment was completed for 2 residents (#82, #83) out of a total sample of 55 residents.
  6. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure the resident's Minimum Data Set (MDS) assessment accurately reflected the resident's dialysis status for 1 (#83) out of 55 sampled residents.
  7. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023
    Inspectors wroteBased on interviews and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 resident (#82) out of 1 resident investigated for hospice services. This deficient practice occurred when the facility failed to collaborate with the hospice provider to obtain discharge orders at the time the resident was discharged from hospice care.

Fire safety inspections

5 fire safety citations on file: 3 on July 23, 2024, 2 on August 30, 2023.

Every fire safety citation5 citations
  1. D
    Meet other general requirements.
    K 100 · July 23, 2024 · Corrected (the home has a date of correction)
  2. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 23, 2024 · Corrected (the home has a date of correction)
  3. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 23, 2024 · Waiver
  4. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 30, 2023 · Corrected (the home has a date of correction)
  5. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · August 30, 2023 · Waiver

Fines and payment denials

DatePenaltyAmount or length
February 8, 2024Fine $8,169
February 8, 2024Payment Denial 5 days from March 6, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)3.723.763.86
Registered nurses0.120.310.69
All nursing staff on weekends3.393.213.42
Nurse aides2.09
Licensed practical nurses1.50
Nursing staff turnover (share who left in a year)44.4%47.6%45.8%
Registered nurse turnover66.7%41.6%42.9%
Administrators who left0

CMS expects 3.94 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.39 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.72 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.720.123.853.39 0.0%0 of 9082
Oct to Dec 20253.810.193.973.40 0.0%0 of 9282
Jul to Sep 20253.890.244.093.37 0.0%0 of 9285
Apr to Jun 20253.710.173.893.27 0.0%0 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Louisiana

JobMedianMiddle halfEmployed
Louisiana, all employers
CNAs (nursing assistants)$14.67$13.97 to $16.8720,690
LPNs and LVNs$27.63$23.87 to $29.4317,600
Registered nurses$38.57$33.19 to $45.0048,970
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For New Iberia Manor South. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
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Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
18.617.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.61.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.22.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.03.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.23.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
45.417.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.65.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
39.022.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
30.128.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.114.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.22.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.32.71.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for New Iberia Manor South's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (67.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

67.6% this home

Better than the national rate

US median of homes 51.5% · Louisiana: 16 better, 33 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 102 eligible stays.

Potentially preventable readmissions

12.8% this home

No different from the national rate

US median of homes 10.7% · Louisiana: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 113 eligible stays.

Infections that led to a hospital stay

8.2% this home

No different from the national rate

US median of homes 7.1% · Louisiana: 1 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 70 eligible stays.

Self-care and mobility at discharge

44.8% this home

Median of homes: Louisiana50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 29 residents counted.

Falls with major injury

2.2% this home

Median of homes: Louisiana1.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 46 residents counted.

New or worsened pressure ulcers

5.1% this home

Median of homes: Louisiana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 45 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Louisiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NEXION HEALTH AT NEW IBERIA SOUTH, INC.. CMS links this home to Nexion Health, a group of 51 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Nexion Health of Ohi Inc5% or greater direct ownership interestOrganization100%12/31/2006
Nexion Health Leasing, Inc.5% or greater indirect ownership interestOrganization01/15/2002
Nexion Health, Inc.5% or greater indirect ownership interestOrganization11/01/2002
Bolt, Bretton5% or greater indirect ownership interestIndividual01/15/2002
Kirley, Francis5% or greater indirect ownership interestIndividual01/15/2002
Doerr, KevinW-2 managing employeeIndividual08/01/2018
Herdrich, WilliamCorporate directorIndividual02/01/2012
Kirley, FrancisCorporate directorIndividual07/28/2004
Reid, JohnCorporate directorIndividual12/03/2018
Riner, MeeraCorporate directorIndividual02/01/2012
Kirley, FrancisCorporate officerIndividual01/15/2002
Lee, BrianCorporate officerIndividual02/01/2012
Riner, MeeraCorporate officerIndividual02/01/2012
Nexion Health Leasing, Inc.Operational/managerial controlOrganization01/15/2002
Nexion Health of Ohi IncOperational/managerial controlOrganization12/31/2006
Nexion Health, Inc.Operational/managerial controlOrganization11/01/2002
Bolt, BrettonOperational/managerial controlIndividual01/15/2002
Doerr, KevinOperational/managerial controlIndividual08/01/2018
Herdrich, WilliamOperational/managerial controlIndividual02/01/2012
Kirley, FrancisOperational/managerial controlIndividual01/15/2002
Lee, BrianOperational/managerial controlIndividual01/15/2002
Riner, MeeraOperational/managerial controlIndividual02/01/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on July 23, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on July 23, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on January 7, 2026: "Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on July 23, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."

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Louisiana contacts for a concern about a nursing home

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Common questions

What is New Iberia Manor South's Medicare star rating?
CMS rates New Iberia Manor South 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did New Iberia Manor South get at its last inspection?
10 health deficiencies at the standard inspection on July 23, 2025. The Louisiana average is 6.4.
Has New Iberia Manor South been fined?
Yes. CMS lists 1 fine totaling $8,169 in the last three years.
Does New Iberia Manor South accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns New Iberia Manor South?
CMS lists 22 owners and managers, and links the home to Nexion Health. Legal business name: NEXION HEALTH AT NEW IBERIA SOUTH, INC..

Sources

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