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Home / Massachusetts / Lexington

Pine Knoll Nursing Center

30 Watertown Street, Lexington, MA 02420 · Middlesex County · (781) 862-8151

81 certified beds, about 69 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Special Focus Facility: CMS's list of homes with a history of serious problems CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225049 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 2, 2026, inspectors cited 33 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

Of 82 health citations since September 2024, 12 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).

CMS lists 2 fines totaling $432,082 in the last three years; the largest was $219,077, and the latest is dated March 2, 2026.

Nurses and nurse aides worked 3.39 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 82 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
5K
0L
Actual harm
2G
5H
0I
Potential for more than minimal harm
46D
10E
10F
Potential for minimal harm
0A
4B
0C
March 2, 2026Standard inspection · 33 citations
  1. K
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure three Residents (#24, #6, and #11) received appropriate treatment and services to prevent a decrease in range of motion. Specifically:1. For Resident #24, the facility failed to implement interventions to prevent a new contracture of the left fifth finger from developing and then worsening resulting in the amputation of this left fifth finger. The facility failed to:1a.) Ensure Occupational Therapy (OT) evaluated Resident #24 timely and provided therapy at the frequency ordered. [...]
  2. H
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, record review and interviews, the facility failed to notify four Resident's (#24, #6, #21 and #9) physicians and legal guardian of a change in condition out of a total sample of 34 residents. [...]
  3. H
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review and interview the facility failed to ensure two Residents (#36 and #24) were free from abuse out of a total sample of 34 residents. Specifically,1.) For Resident #36, despite repeated emails sent by the Resident to the facility Administrator, Director of Nursing and Social Worker, the facility failed to prevent sexual abuse and protect the Resident from psychological harm due to the fear he/she lived with from this abuse and lack of protection provided by the facility. 2.) For Resident #24, the facility failed to ensure the Resident was free from abuse, when the facility failed to ensure after Resident #24 reported that another Resident (#47) kept entering his/her room to climb into his/her bed, exposing his/her private areas, and touching him/her and his/her belongings, which made him/her feel afraid and unsafe.
  4. H
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · Actual harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interview the facility failed to ensure two Resident (#36 and #24) were provided with the necessary behavioral health service to attain the highest level of psych-social well-being out of a total sample of 34 residents. Specifically:for Resident #36, the facility failed to provide psychotherapy or necessary behavioral health services when the Resident expressed fear and anxiety related to the intrusive wandering and sexual threats of another resident and despite Resident #36 sending multiple emails to the facility's Administrator, Director of Nursing and Social Worker regarding the ongoing concern. Resident #24, the facility failed to provide behavioral health services when the Resident expressed fearfulness and emotional distress related to another Resident's repeated intrusive wandering, indecent exposure, unwanted touching and attempts to enter his/her bed.
  5. H
    Provide or get specialized rehabilitative services as required for a resident.
    F825 · Quality of Life and Care · Actual harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide specialized rehabilitative services for two Residents (# 24 and #3) out of a total sample of 34 residents. Specifically,1. For Resident #24, the facility failed to obtain a timely Occupational Therapy (OT) evaluation and failed to provide OT treatments at the frequency ordered to treat a left-hand contracture. The Resident's contracture worsened and he/she required an amputation of the left fifth finger. 2. For Resident #3, the facility failed to obtain a Physical Therapy (PT) evaluation as ordered by the Nurse Practitioner.
  6. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interview the facility failed to report allegations of abuse within the required two hour time frame to the Health Care Facility Reporting System for 5 Residents (#36, #47, #25, #55, #45 and #10) out of a total sample of 34 residents. Specifically, 1. For Resident #36 the facility failed to report an allegation of sexual abuse.2. For Resident #47 the facility failed to report an allegation of sexual abuse. 3. For Resident #25 the facility failed to report a resident-to-resident altercation. 4. For Resident #55 the facility failed to report an allegation of sexual abuse.5. For Resident #10 the facility failed to report a resident-to-resident abuse.6. For Resident #45 the facility failed to report an allegation of physical abuse by staff.
  7. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interview the facility failed to investigate allegations of abuse for 5 Residents (#36, #47, #25 and #45 and #10) out of a total sample of 34 residents. Specifically,1. For Resident #36, the facility failed to investigate an allegation of sexual abuse.2. For Resident #47, the facility failed to investigate an allegation of sexual abuse.3. For Resident #25, the facility failed to investigate an allegation of resident-to-resident altercation. 4. For Resident #45, the facility failed to investigate an allegation of physical abuse by staff. 5. For Resident #10, the facility failed to investigate an allegation of resident-to-resident altercation. Review of the policy titled Suspected Adult, Disabled Resident or Elderly Abuse/Neglect/Exploitation, dated as revised 6/26/25, indicated the following: Sexual Abuse: [...]
  8. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to ensure staff stored drugs and biologicals in accordance with State and Federal requirements. Specifically:1.) The facility failed to ensure medications with shortened expiry dates were dated once opened in two out of three medication carts and to ensure insulin that required refrigeration was refrigerated in one out of two medication rooms observed.2.) The facility failed to properly secure medication carts when unattended on one of three units.3.) The facility failed to ensure the medication room was locked when unattended.4.) The facility failed to ensure unauthorized staff did not have access to medication room.5.) The facility failed to ensure lorazepam, a controlled drug, was separately locked in a permanently affixed compartment for storage of controlled drugs.
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation and interview, the facility failed to store and prepare food in accordance with professional standards for food service safety. Specifically, the facility failed to:1) Ensure food was labeled and stored under sanitary conditions without significant signs of decomposition. 2) Practice proper food handling during meals in the [NAME] Unit dining room.
  10. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation and interview, the facility failed to provide a dignified existence for one Resident (#74) out of a total sample of 34 residents. Specifically, staff failed to pull the privacy curtain for Resident #74 when he/she was in bed receiving assistance with bathing, which exposed Resident #74 to his/her roommates.
  11. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to inform residents or their representatives of charges for services available in the facility not covered under Medicare/Medicaid or by the facility's per diem rate for two out of two applicable records reviewed.
  12. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to maintain a home-like environment. Specifically, the facility failed to ensure that the [NAME] Wing was free from odors.
  13. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure that its staff completed a quarterly Minimum Data Set (MDS) assessment in a timely manner for one Resident (#27), out of 34 sampled residents.
  14. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to develop a care plan for suicidal ideation for one Resident (#33) out of a total sample of 34 residents.
  15. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interviews, for 2 Residents (#47 and #50) out of a total sample of 34 residents, the facility failed to ensure they reviewed and revised the Comprehensive Care Plan following the completion of his/her scheduled Quarterly Minimum Data (MDS) assessment. Specifically,For Resident #47 the facility failed to update the care plan to remove interventions of 15-minute checks when they were no longer being implemented. For Resident #50, the facility failed to revise the comprehensive care plan relating to communication problem, which did not include any interventions related to his/her language barrier.
  16. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide care in accordance with professional standards of practice for one Residents (#74) out of a total of 34 sampled residents. Specifically:1. For Resident #74, the facility failed to ensure a physician's order was implemented for padded side rails.
  17. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs) for 3 Residents (#69, #67 and #45) out of a total sample of 34 residents. Specifically, the facility failed to:1) Provide incontinence care for Residents #69 and #67. 2) Provide assistance to Resident #45 for grooming tasks and removal of unwanted facial hair.
  18. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to provide an activities program for residents on the [NAME] Unit.
  19. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure that one Resident (#48) out of a total sample of 34 residents received proper treatment and assistive devices to maintain hearing abilities. Specifically, the facility failed to facilitate an audiology appointment for Resident #48 who was hard of hearing routinely and when his/her hearing aids went missing.
  20. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain a safe environment for one Resident (#38) out of 34 total sampled residents. Specifically, the facility failed to ensure that Resident #38 was not left unattended in his/her room in accordance with plan of care.
  21. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, interviews and record review, the facility failed to identify and address a significant weight loss for one Resident (#51) out of a total sample of 34 residents. Specifically, once a weight loss was identified, the facility failed to refer the Resident to the dietitian, assess the Resident and add nutritional interventions.
  22. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide oxygen as ordered to two Residents (#21 and #9) out of a total sample of 34 residents.
  23. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure that care and services for pain management consistent with professional standards of practice were provided for one Resident (#3) out of a total sample of 34 residents. Specifically, the facility failed to provide pain management interventions as ordered by the Nurse Practitioner for a pain consult to manage chronic pain.
  24. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interview the facility failed to ensure one Resident (#36) was provided a trauma informed plan of care out of a total sample of 34 residents. Specifically, the facility failed to ensure a trauma care plan was updated to mitigate potential triggers following Resident #36's report of sexual abuse by a peer.
  25. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, record review and interview the facility failed to provide appropriate treatment and services for 1 Resident (#47) out of a total sample of 34 residents who is diagnosed with Dementia, to attain or maintain his/her highest practicable physical, mental, and psychosocial well-being. Specifically, the facility failed to provide dementia interventions to adequately supervise Resident #47 when he/she was sexually inappropriate, paced the hallways and wandered in and out of peers' rooms.
  26. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to provide social services to attain the highest practicable mental and psychological well-being for one Resident (#36), out of a total sample of 34 residents. Specifically, for Resident #36, the facility failed to follow up after Resident #36 was sexually threatened by another resident to ensure effective interventions were implemented to prevent additional incidents of sexual abuse, resulting in Resident #36 living in fear and experiencing repeated abuse by this peer.
  27. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on interview and record review, the facility failed to address and implement licensed Pharmacist recommendations in a timely manner for one Resident (#3) out of a total sample of 34 residents. Specifically, the facility failed to ensure the Consultant Pharmacist's recommendation from December 2025 to separate eye drops by at least five minutes during administration was reviewed and responded to in a timely manner.
  28. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure four Residents (#13, #8, #33, and #3) were free from unnecessary psychotropic medications out of a total sample of 34 residents. Specifically, 1. For Resident #13, the facility failed to follow the recommendation from the psychiatrist to lower the dose of the Resident's antipsychotic. 2. For Residents #8, #33 and #3, the facility failed to complete an AIMS (Abnormal Involuntary Movement Scale) assessment to determine possible adverse reactions to antipsychotic medications.
  29. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to provide dental services and replace missing dentures for one Resident (#18) out of a total sample of 34 residents.
  30. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on interview, document review, and policy review, the facility failed to develop, implement, and maintain a Quality Assurance and Performance Improvement (QAPI) program which addressed the full range of care and services, was comprehensive and data-driven, and focused on indicators of outcomes of quality of life, quality of care, and services to residents in the facility. Specifically, the facility failed to use a systematic approach to determine underlying causes of problems impacting larger systems, develop corrective actions, and monitor effectiveness of its performance improvement activities to ensure improvements are sustained.
  31. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections on one unit (North Unit), out of three units and for two Residents (#74 and #6) residing on North Unit. Specifically, the facility failed to implement Enhanced Barrier Precautions (EBP) when providing care:1. For Resident #74, the facility staff failed to wear the appropriate Personal Protective Equipment (PPE) when providing direct care for the Resident on EBP who had a gastrostomy tube (a medical device inserted through the abdominal wall directly into the stomach to deliver nutrition).2. [...]
  32. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on record review and interviews, the facility provided the COVID-19 vaccination without consent from the resident or resident health care proxy for one Resident (#18) out of a total sample of 34 residents.
  33. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) March 29, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to accurately code in the Minimum Data Set (MDS) for four Residents (#1, #50, and #24) of 34 total sampled residents. Specifically:1.) For Resident #1, the use of restraints was inaccurately coded on the MDS assessment.2.) For Resident #50, the Resident was inaccurately coded on the MDS assessment as rarely/never understood when he/she was able to communicate in Swahili.3.) For Resident #24, the presence of a pressure ulcer was inaccurately coded on two MDS assessments.
September 5, 2025Standard inspection · 14 citations
  1. E
    Honor the resident's right to manage his or her financial affairs.
    F567 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure requests to access personal funds for less than $100 ($50 for Medicaid residents) were honored within the same day for one Resident (#15), out of a total sample of 18 residents and the facility failed to ensure Resident #15's funds, as well as the funds of 7 of 18 Residents in the sample were maintained in an interest-bearing account.
  2. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to offer/administer influenza and pneumococcal vaccinations per the Centers for Disease Control and Prevention (CDC) recommendations for four Residents (#6, #21, #25, and #42) out of a total of five residents reviewed. Specifically, for 1. Residents #6, #21, and #25 the facility failed to administer the annual influenza vaccine during the most recent influenza season (2024 to 2025).2. Resident #6 and #42 the facility failed to administer pneumococcal vaccinations.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the comprehensive care plan was revised by the interdisciplinary team for one Residents (#21) out of a total sample of 18 residents, after each assessment, including both the comprehensive and quarterly review assessments. Specifically, the facility failed to review and revise the care plan after a significant change of status assessment was completed to reflect the current status of the Resident after the Resident had a fall and sustained a wrist fracture.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that services provided met professional standards for two Residents (#35 and #8), out of 18 total sampled residents. 1. For Resident #35 the facility failed to ensure nursing implemented heel booties according to the physician's order.2. For Resident #8 the facility failed to ensure nursing implemented geri sleeves (arm protectors for residents who are at risk for bruising/injury) according to the physician's order.
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure residents at risk for developing pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to prevent new ulcers from developing for one Resident (#18) out of a total of 18 Residents. Specifically, the facility failed to ensure the Resident's air mattress was set at the correct setting according to the physician's order.
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure professional standards of practice for the care of a urinary catheter (a tube inserted into the bladder to drain urine) for one Resident (#23) out of a total sample of 18 residents. Specifically, the facility failed to ensure nursing changed Resident #23's urinary catheter and urinary catheter drainage bag in accordance with physician's orders.
  7. D
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on record review and interview, the facility failed to designate a person who met the minimum qualifications to serve as the Food Service Director (FSD). Specifically, the facility did not employ a full-time dietitian or have a qualified dietary employee who met the minimum qualifications to serve as the FSD.
  8. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to serve what was listed on the menu for the pureed meal during three meals observed during the survey period. Specifically, the facility failed to ensure residents who required a pureed entree received the meal as indicated on the menu.
  9. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide the appropriate dessert for one Resident (#42) out of a total sample of 18 residents. Specifically, Resident #42, who required nectar thickened liquids was provided gelatin for dessert.
  10. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observations, interviews and record review, the facility failed to provide adaptive equipment for one Resident (#62) out of a total sample of 18 residents. Specifically, the facility failed to ensure Resident #62 was provided with a two handled cup and built-up utensils for use during his/her meals to maximize intake.
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure nursing accurately documented in the electronic health record for three Residents (#35, #8, and #62), out of 18 total sampled residents. Specifically, the facility failed to ensure the nurses accurately documented skin checks.
  12. B
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · no revisit needed September 25, 2025
    Inspectors wroteBased on Minimum Data Set (MDS) assessment review and staff interview, the facility failed to ensure staff completed the Quarterly MDS assessment within the required time frame for two Residents (#20 and #6), out of a total of 18 residents.
  13. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · no revisit needed September 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that Minimum Data Set (MDS) assessments were transmitted within 14 days after a resident assessment was completed for three Residents (#38, #7, and #28), out of a total sample of 18 residents.
  14. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · no revisit needed September 25, 2025
    Inspectors wroteBased on record review and interview the facility failed to ensure the Minimum Data Set (MDS) assessment was coded accurately for four Residents (#24, #42, #3 and #7) out of a total sample of 18 residents. Specifically:1) For Resident #24, the Resident was erroneously coded as receiving an antianxiety medication on the 7/01/25 MDS.2) For Resident #42, the Resident was erroneously coded as receiving antianxiety medication, and not receiving hypoglycemic and anticonvulsant medication on the MDS dated [DATE]) For Resident #3, the Resident was erroneously coded as receiving an antianxiety medication on the 7/23/25 MDS.4) For Resident #7, the Resident was erroneously coded as having a diagnosis of Schizophrenia on the 5/03/25 MDS.
September 26, 2024Standard inspection · 35 citations
  1. K
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on record review and interview, the facility failed to protect three Residents (#20, #23, #26), from neglect, out of a total sample of 26 residents. Specifically, 1. For Resident #20, the facility neglected to a.) implement wound treatments as recommended by the Consultant Wound Physician resulting in the deterioration of a closed unstageable pressure injury to a Stage 4 pressure injury and b.) failed to follow up on a progress note indicating right hip redness dated 8/28/24, and implement the use of an air mattress. 2. For Resident #23, the facility neglected to implement treatment recommendations by the Wound Consultant Physician for wound care. 3. [...]
  2. K
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide care and treatment to prevent the development and worsening of pressure injury's (wounds that occur when the skin and tissue are damaged by prolonged pressure, usually on bony areas like the coccyx, hips, heels, or elbows) for three Residents (#20, #23, and #26) out of a total sample of 26 residents. Specifically, 1a. For Resident #20 the facility failed to implement treatments and physician orders recommended by the Consultant Wound Physician resulting in the wound requiring antibiotic therapy resulting in the deterioration of an unstageable pressure wound progressing to a Stage 4 pressure injury. 1b. [...]
  3. K
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, record review, and interviews the facility failed to ensure the nursing staff were trained and demonstrated the competencies and skill sets necessary to provide the level and types of care and services needed as outlined in the Facility Assessment. Specifically, the facility failed to: 1. Ensure licensed nursing staff were trained and demonstrated clinical competency related to pressure injury/wound care, including recognizing and reporting wound deterioration, evaluation and measurements for one resident (#20), out of a total sample of 26 residents. For Resident #20 the facility staff failed to implement treatments and physician orders recommended by the consulting wound physician resulting in the wound requiring antibiotic therapy, resulting in the deterioration of an unstageable pressure injury wound progressing to a Stage 4 pressure injury. 2. [...]
  4. K
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, interviews and record review the facility failed to ensure its administration used its resources effectively to provide appropriate wound care. Specifically, the facility administration failed to: 1. Provide nursing staff education and training to provide competent, safe, and effective wound care management. 2. Provide continuation of the pressure injury prevention and care services following the absence of the Director of Nursing (DON) and implement an effective system for pressure injury (wounds that occur when the skin and tissue are damaged by prolonged pressure, usually on bony areas like the hips, heels, or elbows) prevention and care per the Facility Assessment Tool. These failures resulted in the development of an infected Stage 4 pressure injury for one Resident (#20) out of a total sample of 26 residents. Findings Include: [...]
  5. H
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, pattern · Corrected (the home has a date of correction) October 24, 2024
    Inspectors wrote3a. Resident #6 was admitted to the facility in March 2022 with diagnoses including chronic obstructive pulmonary disease (COPD), acute respiratory failure, dysphagia, and anxiety. Review of Resident #6 most recent Minimum Data Set assessment (MDS) dated [DATE], indicated that the Resident had a Brief Interview for Mental Status score of 15 out of a possible 15 indicating an intact cognitive status. Further review of the MDS indicated that the Resident requires assistance with activities of daily living and receives respiratory care. On 9/3/24 at 10:01 A.M., Resident #6 was observed sitting in a wheelchair in the dining room. A portable oxygen concentrator was observed hanging off the back of the wheelchair, oxygen tubing attached, the nasal cannula was placed around the Residents head but was not placed in his/her nostrils. [...]
  6. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to address the nutritional status in a timely manner for one Resident (#6) out of a total sample of 26 residents. Specifically, the facility failed to address a significant weight loss in a timely manner for Resident #6, resulting in a 12% weight loss in one month.
  7. G
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, record review and interview, the facility failed to ensure Residents received respiratory care and treatment according to professional standards of practice and in accordance with physician's orders for one Resident (#6) out of a total sample of 26 residents. Specifically, The facility failed to provide consistent oxygen therapy for Resident #6 who required oxygen continuously resulting in the resident's oxygen saturation to drop to 77% resulting in respiratory distress.
  8. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observation, record review and interview the facility failed to ensure sufficient staffing to assure residents attain or maintain the highest practicable physical, mental, and psychosocial wellbeing. Specifically, the facility failed to have sufficient staffing on the weekends as indicated on the payroll-based journal report submitted to The Centers of Medicare and Medicaid (CMS) for Fiscal Year Quarter 2, 2024.
  9. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to ensure there was a Registered Nurse (RN) to serve as the Director of Nurses (DON) on a full-time basis.
  10. F
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    F728 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on personnel file review and interviews, the facility failed to ensure that one of seven Certified Nurse Assistants (CNA) reviewed were not employed as CNA's for more than four months after hire without passing the CNA exam and obtaining a CNA license.
  11. F
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on record review and interview the facility failed to ensure for three of three applicable Certified Nursing Assistant (CNA) employee files out of five CNA employees files reviewed had a performance review at least every twelve months.
  12. F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on review of the Facility Assessment and interviews, the facility failed to conduct and document a facility wide assessment that accurately reflected the resources necessary to care for its residents. Specifically, the facility failed to ensure licensed nursing staff were competent in wound care.
  13. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, record review and interview the facility failed to implement an infection control program to prevent infection. Specifically, 1. The facility failed to develop and implement a plan for water borne illness, 2. The facility failed to develop and implement enhanced barrier precautions, 3. The facility failed to ensure infection control practices for the use of respiratory equipment was implemented for one Resident (#36) out of a total sample of 26 residents.
  14. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on policy review and interview, the facility failed to implement an antibiotic stewardship program to promote and monitor the appropriate use of antibiotics.
  15. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on interviews and review of the Facility Assessment, the facility failed to designate one or more individuals as the infection preventionist who are responsible for the facility's infection prevention and control plan. Specifically, the facility failed to have a qualified infection preventionist with completed specialized training in infection prevention and control.
  16. F
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on review of the Facility Assessment, employee education record review, and interview, the facility failed to implement and maintain and effective training program per the facility assessment for all new and existing staff. Specifically, the facility failed to provide the required training necessary to meet the needs of each resident.
  17. F
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
    F945 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on review of the Facility Assessment, employee education record review, and interviews, the facility failed to implement mandatory infection control training for 10 out of 10 direct care staff.
  18. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to ensure resident protected health information (PHI) was secure and not visible to others on three of three nursing units.
  19. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation, record review and interview the facility failed to ensure standards of quality of care to maintain a resident's highest level of well-being for three Residents (#7, #26, #67), out of a total sample of 26 residents. Specifically, 1. For Resident #7, the facility staff failed to document, and assess the alteration of the skin on his/her lower extremities to determine if the areas were healing or worsening and failed to report the condition of Resident #7's lower extremities to the medical provider resulting in the Resident requiring the treatment with an oral antibiotic for the condition of his/her right and left lower extremities. 2a. For Resident #26, the facility failed to implement the treatments for pressure wounds and non-pressure wound injuries as recommended by the wound physician. 2b. [...]
  20. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure nursing staff stored all drugs and biologicals in accordance with accepted professional standards of practice. Specifically, the facility failed to properly secure the medication cart on three of three units.
  21. E
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a current hospice care plan was present in the medical record and coordinated with facility staff for two Residents (#5 and #7) out of four applicable residents in a total sample of 26 residents.
  22. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on record review and interview the facility failed to obtain informed consent for the administration of a psychotropic medication for one Resident (#7), out of a total sample of 26 residents.
  23. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on record review, policy review, and interview, the facility failed to ensure Advance Directives (written documents that instructs health care providers of the decisions for specific medical treatment if a person was unable to speak or lacked the capacity to make decisions for themselves) were consistently documented in the medical record for three Residents (#23, #38 and #21), out of a total sample of 26 residents.
  24. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observation, record review and interview the facility failed to ensure a homelike environment for one Resident (#5), out of a total sample of 26 residents. Specifically, Resident #5 was sleeping on a mattress that was torn and not in good condition.
  25. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to complete a Significant Change in Status (SCSA) Minimum Data Set assessment (MDS) for one Resident (#7), out of a total sample of 26 residents, when the Resident was admitted to hospice services.
  26. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observations, record review and interview, the facility failed to maintain an accurate Minimum Data Set Assessment for one Resident (#67) out of a total sample of 26 residents. Specifically, the facility documented that Resident #67 does not use bed rails while the resident has an active physician's order for the use of bed rails.
  27. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on observations, record review and interview the facility failed to develop a comprehensive resident centered care plan for two Residents (#38, #67) out of a total sample of 26 residents. Specifically, 1. For Resident #38, the facility failed to develop a comprehensive pacemaker care plan, 2. For Resident #67, the facility failed to develop an activities of daily living (ADL) for dependent residents care plan.
  28. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observation, record review, and interviews, for two Residents (#63 and #23) of 26 sampled residents, the facility failed to ensure nursing provided services in accordance with the comprehensive care plan that met professional standards of quality. Specifically, 1. For Resident #63, the facility failed to ensure nursing implemented the Neurologist's recommended medication that was verified and ordered by the Resident's Nurse Practitioner (NP), 2. For Resident #23, the facility failed to ensure nursing implemented a physician order to obtain a stool sample for colon cancer screening.
  29. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs), for two Residents (#23 and #38) out of a total sample of 26 residents. Specifically, the facility failed to provide assistance with meals as per the plan of care for Resident #23 and for Resident #38.
  30. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observations, interview and record review, the facility failed to maintain a safe environment for two Residents (#67, #2) out of a total sample of 26 residents. Specifically, 1. For Resident #67, the facility failed to implement physician's orders and the plan of care for the use of bed siderails and fall mats while in bed. 2. For Resident #2, the facility failed to conduct a complete, thorough and accurate investigation after the Resident sustained a fall resulting in hospitalization with a frontal scalp soft tissue hematoma and right nasal bone nondisplaced fracture.
  31. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, record reviews and interviews, the facility failed to follow professional standards of practice relating to catheter care and bladder incontinence for two Residents (#66, #67) out of a total sample of 26 residents. Specifically, 1. The facility failed to have an order for the catheter tube size and balloon volume amount for Resident #66, who was identified by the facility matrix as being the only resident in the facility with an indwelling catheter. 2. The facility failed to develop a comprehensive resident centered care plan for bladder incontinence with individualized, resident-focused interventions for Resident #67
  32. D
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    F740 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide behavioral health services for one Resident (#34) out of a total sample of 26 residents.
  33. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2024
    Inspectors wroteBased on record review and interview the facility failed to ensure for one Resident (#7), out of a total sample of 26 residents, that psychotropic medication ordered as PRN (as needed) was limited to 14 days, and that the medical provider documented their rationale for continued PRN use in the resident's medical record. Specifically, the facility failed to limit the use of Lorazepam initially for 14 days
  34. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2024
    Inspectors wroteBased on observations, record review and interviews the facility failed to ensure that one Resident (#9), out of a total sample of 26 residents, was provided the correct therapeutic diet in accordance with the physician's orders.
  35. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteBased on record review, observations and interview, the facility failed to maintain accurate medical records. Specifically, staff signed off on the Treatment Administration Record (TAR) that weekly skin checks were completed when they were not for two Residents (#67, #26) out of a total sample of 26 residents.

Fire safety inspections

6 fire safety citations on file: 6 on September 26, 2024.

Every fire safety citation6 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · September 26, 2024 · Corrected (the home has a date of correction)
  2. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · September 26, 2024 · Corrected (the home has a date of correction)
  3. F
    Address subsistence needs for staff and patients.
    E 15 · September 26, 2024 · Corrected (the home has a date of correction)
  4. F
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · September 26, 2024 · Corrected (the home has a date of correction)
  5. F
    Provide emergency officials' contact information.
    E 31 · September 26, 2024 · Corrected (the home has a date of correction)
  6. F
    Establish staff and initial training requirements.
    E 37 · September 26, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 2, 2026Fine $213,005
September 26, 2024Fine $219,077

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)3.393.863.86
Registered nurses0.650.650.69
All nursing staff on weekends3.223.483.42
Nurse aides2.17
Licensed practical nurses0.57
Nursing staff turnover (share who left in a year)not reported38.2%45.8%
Registered nurse turnovernot reported42.6%42.9%
Administrators who leftnot reported

CMS expects 3.27 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.46 on weekdays and 3.22 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.35 in April to June 2025 to 3.39 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.390.653.463.22 4.9%0 of 9069
Jul to Sep 20253.400.823.463.25 3.5%0 of 9269
Apr to Jun 20253.350.813.413.20 2.2%0 of 9168
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Pine Knoll Nursing Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
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Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.616.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.51.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.13.53.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.515.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.44.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
38.621.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.525.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.411.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Pine Knoll Nursing Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Massachusetts: 121 better, 19 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 16 eligible stays.

Potentially preventable readmissions

11.8% this home

No different from the national rate

US median of homes 10.7% · Massachusetts: 4 better, 15 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 40 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Massachusetts: 5 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 15 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Massachusetts51.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 18 residents counted.

Falls with major injury

4.0% this home

Median of homes: Massachusetts0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 25 residents counted.

New or worsened pressure ulcers

7.5% this home

Median of homes: Massachusetts2.0% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 25 residents counted.

Medication list given at discharge

Not reported

CMS note: Newly certified nursing home with less than 12-15 months of data available or the nursing opened less than 6 months ago, and there were no data to submit or claims for this measure.

Median of homes: Massachusetts99.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LONG TERM CENTERS OF LEXINGTON INC.

NameRoleTypeShareSince
Sweeney, MatthewCorporate officerIndividual07/31/2024
Woods, ThomasCorporate officerIndividual12/01/1999
Gouveia, JessicaOperational/managerial controlIndividual08/01/2024
Merchant, AsifOperational/managerial controlIndividual01/01/2014
Sweeney, MatthewOperational/managerial controlIndividual05/01/2018
Woods, ThomasOperational/managerial controlIndividual05/01/2018
Gouveia, JessicaAdp of the SNFIndividual08/01/2024
Merchant, AsifAdp of the SNFIndividual01/01/2014
Sweeney, MatthewAdp of the SNFIndividual05/01/2018
Woods, ThomasAdp of the SNFIndividual05/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 24 problems in this area, most recently on March 2, 2026: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 16 problems in this area, most recently on March 2, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on March 2, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 7 problems in this area, most recently on March 2, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.22 hours per resident per day, below the Massachusetts average of 3.48.

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Common questions

What is Pine Knoll Nursing Center's Medicare star rating?
CMS does not give Pine Knoll Nursing Center an overall star rating in the data as of September 1, 2026.
How many deficiencies did Pine Knoll Nursing Center get at its last inspection?
33 health deficiencies at the standard inspection on March 2, 2026. The Massachusetts average is 6.8.
Has Pine Knoll Nursing Center been fined?
Yes. CMS lists 2 fines totaling $432,082 in the last three years.
Does Pine Knoll Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Pine Knoll Nursing Center?
CMS lists 10 owners and managers. Legal business name: LONG TERM CENTERS OF LEXINGTON INC.

Sources

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