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Southwood Healthcare Center

2222 Margaret Ave, Terre Haute, IN 47802 · Vigo County · (812) 232-2223

121 certified beds, about 102 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155484 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 27, 2026, inspectors cited 10 health deficiencies (the Indiana average is 7.2, the national average 9.2).

Of 48 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 1 fine totaling $40,790 in the last three years; the largest was $40,790, and the latest is dated September 4, 2025.

Nurses and nurse aides worked 3.09 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.31 of those hours.

57.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Communicare Health, an affiliated group of 110 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 48 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
38D
8E
0F
Potential for minimal harm
0A
0B
0C
April 8, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on interview and record review, the facility failed to arrange transportation to an acute care hospital for a scheduled stay prior to a surgical procedure, causing cancellation of the surgical procedure, for 1 of 3 residents reviewed for quality of care and administration/personnel (Resident B).
February 26, 2026Complaint inspection · 1 citation
  1. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interview, the facility failed to prepare a resident's food according to a physician's ordered modified diet for 1 of 3 residents reviewed for death (Resident B). This deficient practice was corrected by 2/20/26 prior to the start of the survey and was therefore Past Noncompliance.
January 27, 2026Standard inspection · 10 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteA. Based on observation, interview, and record review, the facility failed to ensure paper towels at handwashing areas were maintained in a sanitary manner for 1 of 2 kitchen observations and 1 of 1 dining observation. B. Based on observation, interview, and record review, the facility failed to ensure food was distributed in a safe and sanity manner and failed to ensure staff assisted residents with their meal in a safe and sanitary manner for 1 of 2 dining observations in the activity room (Residents 59, 1, 19, and 109).
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure consent documents had been obtained for antipsychotics (medications used to manage symptoms of psychosis [a loss of contact with reality], such as delusions [a firmly held false belief that does not match reality], hallucinations [seeing or hearing things that are not there], insomnia [persistent difficulty falling asleep, staying asleep, or waking up too early], and severe agitation) medications for 3 of 5 residents reviewed for unnecessary medications (Residents 11, 59, and 62).
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure call lights were kept within residents' reach for 3 of 32 residents reviewed for call lights (Resident 19, 55, and 10).
  4. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure accurate advance directives were ordered when the POST form was not the same as the physician order and care plan for 1 of 32 residents reviewed for advanced directives (Resident 15).
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased record review and interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) (screening for serious mental illness and intellectual disability required before admission to a long term care facility) was updated when a psychiatric diagnosis was added to a resident's profile for 1 of 1 residents reviewed for PASRR (Resident 55).
  6. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to assess and initiate a care plan to support the use of elopement risk preventive measures for 1 of 23 residents reviewed for care plans (Resident 34).
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on observations, record review, and interview, the facility failed to ensure the resident was provided the necessary services to maintain grooming and daily care needs for 1 of 32 residents reviewed for daily care needs (Resident 12).
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on interview, observation, and record review, the facility failed to ensure safe smoking protocols were followed for 1 of 1 residents reviewed for smoking (Resident 9).
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on observations, record review, and interview, the facility failed to ensure that nebulizer equipment was properly cleaned and stored after each use for 2 of 2 residents reviewed for oxygen and nebulizer use (Residents 12 and 63).
  10. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 27, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was provided routine dental services for 1 of 32 residents reviewed for dental services (Resident 9).
January 6, 2026Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on record review and interview, the facility failed to provide family notification after a resident experienced a significant change in condition and subsequently received life-sustaining interventions to include a ventilator without notification to the emergency contact, for 1 of 3 residents reviewed for quality of care (Resident B).
October 9, 2025Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2025
    Inspectors wroteBased on interview and record review, the facility failed to protect the resident's right to be free from neglect, when the facility failed to ensure a resident was provided adequate monitoring and care during the night shift for 1 of 4 residents reviewed for neglect (Resident B). The immediate jeopardy began on [DATE] when staff failed to visualize a resident during the 8-hour night shift and the resident was found deceased on the floor between the bed and wheelchair the next morning at 7:15 a.m. The Administrator, Director of Nursing (DON), Regional Director of Clinical Operations (RDCO), and a RDCO in training were notified of the immediate jeopardy on [DATE] at 4:52 p.m. The immediate jeopardy was removed on [DATE], but noncompliance remained at the lower scope and severity level of isolated, no actual harm with potential for more than minimal harm that is not immediate jeopardy.
  2. J
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 3, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure sufficient staffing was provided to care for and supervise the residents that resided at the facility for 1 of 7 residents reviewed for sufficient staffing (Resident B). The immediate jeopardy began on [DATE] when the facility staff failed to provide care and supervision of residents residing at the facility during the eight hour night shift resulting in a resident not being checked on all night and was found deceased on [DATE] at 7:15 a.m. The Administrator, Director of Nursing (DON), Regional Director of Clinical Operations (RDCO), and a RDCO in training were notified of the immediate jeopardy on [DATE] at 4:52 p.m. [...]
September 4, 2025Complaint inspection · 2 citations
  1. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a thorough investigation of abuse allegations was conducted and a record of the investigation was maintained for 3 of 3 residents reviewed for abuse (Residents H, G, and F).
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to accurately document wound description upon admission to the facility for 1 of 3 residents reviewed for wounds (Resident B), and failed to ensure medications were documented according to physician orders for administration of insulin for 1 of 3 residents reviewed for medication administration (Resident D).
April 10, 2025Complaint inspection · 2 citations
  1. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were administered and documented according to physician orders for administration of insulin for 4 of 4 residents reviewed for medication administration (Residents, D, F, B, and E).
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure enhanced barrier precautions were followed during a dressing change for 1 of 3 residents reviewed for pressure ulcers (Resident G).
December 31, 2024Complaint inspection · 2 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure adequate nurse staffing for 5 of 6 units schedules reviewed (units 100, 200 A, 200 B, 400, and 500).
  2. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 31, 2025
    Inspectors wroteBased on record reviews, and interviews, the facility failed to ensure inulin medications were administered as ordered for 3 of 3 residents reviewed for insulin medications (Residents F, K, and H).
December 9, 2024Standard inspection, Complaint inspection · 10 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper handwashing during 2 of 2 dining observations and 1 of 1 kitchen observations and the facility failed to ensure adequate dishwashing temperatures were maintained for 1 of 1 kitchen observations.
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the code status (a medical term that indicates a patient's wishes regarding what life-saving measures should be taken if their heart stops beating or breathing stops) was documented and readily available to staff for 1 of 24 residents reviewed for advanced directives ( a written document that tells the health care providers who should speak for a resident and what medical decisions they should make if the resident becomes unable to speak for themselves) (Resident 152).
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure notification of a resident discharge had been reported to the Ombudsman (a person who investigates and resolves complaints and represents or protects the interests of another person or group) for 1 of 2 residents reviewed for hospitalization (Resident 6).
  4. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure Minimum Data Set (MDS) resident assessments were completed timely for 2 of 2 residents reviewed for MDS records over 120 days old (Residents 42 and 2).
  5. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to obtain and implement treatment orders upon admission for a stage 4 pressure ulcer (full thickness tissue loss with exposed muscle and/or bone) for 1 of 1 resident reviewed for pressure ulcers (Resident K).
  6. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure there was sufficient weekend staffing for 1 of 4 fiscal year quarters reported for sufficient and competent nurse staffing (4/1/24-6/30/24).
  7. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure staff was competent in completing tasks accurately for 2 of 5 residents reviewed for medication administration (Residents 51 and M).
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure the correct supporting diagnosis was used to prescribe an antipsychotic for 1 of 5 residents reviewed for unnecessary medications (Resident 1), and failed to attempt a Gradual Dose Reduction (GDR) or provide evidence to support the denial of a GDR for 2 of 5 residents reviewed for unnecessary medications (Resident 48).
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medication was labeled properly for 1 of 3 medication carts reviewed for medication storage (Resident 51).
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper handling of the glucometer (small portable machine that's used to measure how much glucose [type of sugar] is in the blood) meter during medication administration pass for 1 of 4 residents reviewed during medication administration (Resident 51) and the facility failed to maintain a separation of clean and dirty mechanical lift pads and mop heads supplies in the laundry room for 1 of 1 laundry room observations.
June 5, 2024Complaint inspection · 1 citation
  1. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 5, 2024
    Inspectors wroteBased on record review and interview, the facility failed to supervise, monitor, and initiate interventions for a dementia resident with a known history of intrusive wandering behaviors, Resident B, which resulted in her being hit by another resident, for 1 of 3 residents reviewed for abuse (Residents B and C).
May 17, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 17, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a system for the reconciliation of narcotic medications resulting in two separate occasions of drug diversion for 1 of 3 residents reviewed for medication reconciliation (Resident C).
April 4, 2024Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was transferred to a doctor's appointment in a dignified manner for 1 of 3 residents reviewed for dignity concerns (Resident B).
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure medical records were accurately documented for 1 of 3 residents reviewed for intravenous medication administration (Resident D).
January 24, 2024Complaint inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 21, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure 1 of 3 residents received care and services related to skin impairment (Resident D).
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 21, 2024
    Inspectors wroteBased on interview, and document review, the facility failed to implement a system to monitor and reconcile narcotic medications for 1 of 3 residents reviewed for medications, and failed to ensure medications were available and administered in accordance with physician orders for 1 of 3 residents reviewed medications (Resident D).
October 6, 2023Standard inspection · 11 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents had safe smoking materials provided for 1 of 1 resident reviewed for accidents (Resident 65), failed initiate fall follow-up protocols for 1 of 1 resident reviewed for accidents (Resident 25), and failed to ensure safe medication storage for 2 of 4 residents reviewed for accidents (Residents 39 and 254).
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure expired insulin medications were disposed of properly for 2 of 3 medication carts reviewed for medication storage (Residents 57 and 79) and the facility failed to ensure insulin medication was labeled properly for 1 of 3 medications carts reviewed for medication storage (Resident 97). The facility failed to ensure proper storage of insulin medication for 2 of 3 medication carts reviewed for medication storage (Residents 57 and 88).
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the cleanliness and sanitation of the kitchen and food preparation and storage areas for 2 of 2 kitchen observations.
  4. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was provided showers as preferred for 1 of 3 residents reviewed for choices (Resident 25).
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure an allegation of missing money was reported and handled as an allegation of misappropriation, and failed to report the allegation to the Indiana Department of Health completed for 1 of 1 resident reviewed for missing personal property (Resident 39).
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on interview and record review, the facility failed to assess, document, and conduct a thorough investigation after a resident alleged missing money for 1 of 1 resident reviewed for resident property (Resident 39).
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure care plans were revised for 2 of 24 residents reviewed for care plans (Residents, 98 and 65). Findings Include: 1. On 10/03/23 at 10:51 a.m., while observing Resident 65, in the designated smoking area. The resident dropped ashes several times on her lap blanket. She indicated she had never had a smoking blanket or apron to wear when smoking and she was unable to feel sensation below her waist due to an auto accident resulting in injury to her spine. The Maintenance Technician provided one to one supervision for Resident 65 and indicated smoking blankets or aprons were not provided for the residents. Resident 154 indicated smoking blankets or apron were not available for her to use. Observation of the smoking area lacked evidence of a smoking apron or smoking blanket. [...]
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure nail care was provided to a dependent resident for 1 of 32 residents reviewed for activities of daily living (ADL) (Resident 13).
  9. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a hand splint intervention was provided for a resident with a hand contracture (fixed tightening of muscle, tendons, ligaments, or skin) and a compression sleeve intervention was provided for the resident with edema (swelling caused by too much fluid trapped in the body's tissues) for 1 of 1 resident reviewed for limitation in range of motion (ROM) (Resident 13).
  10. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure proper storage of respiratory equipment for 2 of 2 residents reviewed for respiratory care (Residents 25 and 254). Findings Include: 1. On 10/3/23 at 9:04 a.m., Resident 25's unbagged nebulizer (turns liquid medicine into a mist that can be easily inhaled) mouthpiece and tubing was observed hanging off the nebulizer machine. The resident was resting in bed. On 10/4/23 at 9:45 a.m., Resident 25 was asleep in bed and her unbagged nebulizer mouthpiece and tubing were observed hanging down the side of her bedside table almost touching the floor. On 10/5/23 at 10:03 a.m., Resident 25 was sitting up in her wheelchair and her unbagged nebulizer mouthpiece and tubing was observed sitting on top of her nebulizer machine. A clear substance was noted to be in the medication chamber of the mouthpiece. [...]
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 7, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure documented evidence of medication administration for 2 of 5 residents reviewed for unnecessary medications (Resident 33 and 60).

Fire safety inspections

13 fire safety citations on file: 7 on January 27, 2026, 4 on December 9, 2024, 2 on October 6, 2023.

Every fire safety citation13 citations
  1. F
    Implement emergency and standby power systems.
    E 41 · January 27, 2026 · Corrected (the home has a date of correction)
  2. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · January 27, 2026 · Corrected (the home has a date of correction)
  3. F
    Have simulated fire drills held at unexpected times.
    K 712 · January 27, 2026 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 27, 2026 · Corrected (the home has a date of correction)
  5. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 27, 2026 · Corrected (the home has a date of correction)
  6. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 27, 2026 · Corrected (the home has a date of correction)
  7. D
    Have an externally vented heating system.
    K 522 · January 27, 2026 · Corrected (the home has a date of correction)
  8. F
    Implement emergency and standby power systems.
    E 41 · December 9, 2024 · Corrected (the home has a date of correction)
  9. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · December 9, 2024 · Corrected (the home has a date of correction)
  10. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 9, 2024 · Corrected (the home has a date of correction)
  11. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · December 9, 2024 · Corrected (the home has a date of correction)
  12. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 6, 2023 · Corrected (the home has a date of correction)
  13. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · October 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
September 4, 2025Fine $40,790

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.093.693.86
Registered nurses0.310.670.69
All nursing staff on weekends2.763.253.42
Nurse aides2.06
Licensed practical nurses0.71
Nursing staff turnover (share who left in a year)57.0%45.9%45.8%
Registered nurse turnover80.0%40.3%42.9%
Administrators who left1

CMS expects 4.20 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.22 on weekdays and 2.76 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.96 in April to June 2025 to 3.09 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.090.313.222.76 1.2%0 of 90102
Oct to Dec 20253.040.343.162.75 0.0%0 of 9299
Jul to Sep 20253.080.313.202.76 0.0%0 of 9295
Apr to Jun 20252.960.323.102.59 1.2%0 of 9194
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.311.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.03.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.11.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.711.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.03.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
38.513.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.622.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
11.310.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.11.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.61.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Southwood Healthcare Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (49.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

49.4% this home

No different from the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 35 eligible stays.

Potentially preventable readmissions

14.0% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 54 eligible stays.

Infections that led to a hospital stay

9.3% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 37 eligible stays.

Self-care and mobility at discharge

51.6% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 31 residents counted.

Falls with major injury

0.0% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 43 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 43 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 9 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HANCOCK REGIONAL HOSPITAL. CMS links this home to Communicare Health, a group of 110 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Hancock Regional Hospital5% or greater direct ownership interestOrganization100%01/01/2014
Bond, MariaManaging control - governing bodyIndividual07/01/2021
Clark, TimothyManaging control - governing bodyIndividual05/01/2015
Daugherty, JoshuaManaging control - governing bodyIndividual01/01/2020
Felker, DeanManaging control - governing bodyIndividual05/01/2015
Joyner, SaraManaging control - governing bodyIndividual01/01/2022
Long, StevenManaging control - governing bodyIndividual11/14/2018
Willard, LaceyManaging control - governing bodyIndividual07/01/2022
Wilson, RoyManaging control - governing bodyIndividual05/01/2015
Bond, MariaCorporate directorIndividual07/01/2021
Clark, TimothyCorporate directorIndividual05/01/2015
Daugherty, JoshuaCorporate directorIndividual01/01/2020
Felker, DeanCorporate directorIndividual01/01/2014
Joyner, SaraCorporate directorIndividual01/01/2022
Willard, LaceyCorporate directorIndividual07/01/2022
Wilson, RoyCorporate directorIndividual05/01/2015
Long, StevenCorporate officerIndividual08/01/2014
Margaret Mgt Co LLCOperational/managerial controlOrganization09/01/2017
Abdayem, JosephOperational/managerial controlIndividual09/01/2017
Linder, MollyOperational/managerial controlIndividual01/26/2024
Long, StevenOperational/managerial controlIndividual06/13/2022
Odenthal, RichardOperational/managerial controlIndividual09/01/2017
Bond, MariaTrustee of the SNFIndividual07/01/2021
Clark, TimothyTrustee of the SNFIndividual05/01/2015
Daugherty, JoshuaTrustee of the SNFIndividual01/01/2020
Felker, DeanTrustee of the SNFIndividual05/01/2015
Joyner, SaraTrustee of the SNFIndividual01/01/2022
Willard, LaceyTrustee of the SNFIndividual07/01/2022
Wilson, RoyTrustee of the SNFIndividual05/01/2015
Margaret Mgt Co LLCAdp of the SNFOrganization09/01/2017
Omega Healthcare Investors IncAdp of the SNFOrganization09/01/2017
Omg in Mstr Lsco LLCAdp of the SNFOrganization05/06/2025
Abdayem, JosephAdp of the SNFIndividual05/06/2025
Linder, MollyAdp of the SNFIndividual01/26/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on April 8, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on January 27, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on January 27, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on April 10, 2025: "Ensure that residents are free from significant medication errors."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.76 hours per resident per day, below the Indiana average of 3.25.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Southwood Healthcare Center's Medicare star rating?
CMS rates Southwood Healthcare Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Southwood Healthcare Center get at its last inspection?
10 health deficiencies at the standard inspection on January 27, 2026. The Indiana average is 7.2.
Has Southwood Healthcare Center been fined?
Yes. CMS lists 1 fine totaling $40,790 in the last three years.
Does Southwood Healthcare Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Southwood Healthcare Center?
CMS lists 34 owners and managers, and links the home to Communicare Health. Legal business name: HANCOCK REGIONAL HOSPITAL.

Sources

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