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Home / Virginia / Hopewell

Wonder City Rehabilitation and Nursing Center

905 Cousins Avenue, Hopewell, VA 23860 · Hopewell City County · (804) 458-6325

130 certified beds, about 122 residents a day · For profit - Corporation · Medicare and Medicaid since 1981

Special Focus Facility candidate Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495123 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 14, 2023, inspectors cited 38 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 93 health citations since August 2018, 8 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).

CMS lists 1 fine totaling $74,210 in the last three years; the largest was $74,210, and the latest is dated May 7, 2026.

Nurses and nurse aides worked 2.75 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.20 of those hours.

68.4% of nursing staff left within the year CMS measured (Virginia average 48.1%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 93 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
4J
1K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
53D
17E
14F
Potential for minimal harm
0A
0B
1C
May 7, 2026Complaint inspection · 21 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident and staff interviews, clinical record review, and facility document review, the facility failed to store hazardous chemicals in a manner to minimize accidents and hazards on two of two units, which had the potential to affect residents on both units. The deficient practice resulted in the identification if immediate jeopardy (IJ) and substandard quality of care. Following the verification and removal of IJ, the scope and severity was lowered to level two, pattern.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident and staff interview, facility document review, and resident record review, the facility failed to provide sufficient nurse staffing to meet the needs of residents on two of two units.
  3. F
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident and staff interview and facility document review, the facility failed to provide sufficient dietary support personnel resulting in meals being served late to residents on two of two units.
  4. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident and staff interview, clinical record review, and facility document review, the facility failed to provide food and drink that is palatable, attractive, and at a safe and appetizing temperature affecting residents on two of two units.
  5. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) August 4, 2026
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to store, prepare and serve food in accordance with professional standards for food service safety in the main kitchen, which had the potential to affect residents on two of two units.
  6. F
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    F850 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on staff interview and record review, the facility failed provide a full-time, qualified social services worker meeting requirement of S483.70(p). Specifically, the facility employed an individual with a Bachelor of Science degree as the facility social worker; and the facility was unable to provide credible evidence demonstrating the individual had completed at least one year of supervised social work experience under the supervision of a qualified bachelor's degree-level social worker. This deficient practice had the potential to affect residents requiring psychosocial assessment, discharge planning, behavioral support services, and coordination of resident rights and social service needs.
  7. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident interview, staff interview, and facility documentation review, the facility staff failed to maintain essential equipment in a functional manner in the main kitchen, which affected residents on two of two units.
  8. F
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to maintain an effective pest control program affecting the main kitchen, which had the potential to affect residents on two of two units, as all food for the facility is stored and prepared in the main kitchen.
  9. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 4, 2026
    Inspectors wroteBased on observation and resident interview, the facility failed to maintain a clean, comfortable and homelike environment for one of two units.
  10. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation and clinical record review, the facility failed to implement the comprehensive person-centered care plan for (4) four of (13) thirteen residents in the survey sample. (Resident #8, #6, #2 and #3).
  11. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to revise and update the residents' person-centered care plan for (2) two of (13) thirteen residents in the sample (Resident #5 and Resident #2).
  12. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on staff interviews, clinical record review and facility document review, the facility staff failed to follow physician orders for administration of insulin with specific parameters for (1) one of (13) thirteen residents in the survey sample (Resident #8).
  13. E
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, interview and record review, the facility staff failed to have credible evidence of a hospice plan of care, services provided by hospice and documentation of hospice provider visits for (1) one resident in a survey sample of (13) thirteen residents receiving hospice care (Resident #5).
  14. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident interview, and clinical record review, the facility failed to ensure a resident was treated with respect and dignity for one (1) of seventeen (17) residents, Resident #3.
  15. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility failed to notify a provider of two falls for one (1) of seventeen (17) residents, Resident #2.
  16. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to implement its abuse prevention policies by ensuring staff identified in an allegation of sexual abuse were prohibited from resident contact pending completion of the investigation for 1 of 3 sampled residents reviewed for abuse allegations (Resident #9).
  17. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to thoroughly investigate and prevent further potential abuse by ensuring protective measures were implemented after an allegation of sexual abuse was reported for 1 of 3 sampled residents reviewed for abuse investigations (Resident # 9).
  18. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on interview, record review, and policy review, the facility failed to implement its abuse prevention policies by ensuring staff identified in an allegation of sexual abuse were prohibited from resident contact pending completion of the investigation for 1 of 3 sampled residents reviewed for abuse allegations (Resident #9).
  19. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, staff interviews, clinical record review and facility document review, the facility staff failed to deliver the prescribed oxygen flow rate according to the physician's order for (1) one of (13) thirteen residents in the survey sample (Resident #6)
  20. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on staff interview, facility document review, and review of nursing schedules, the facility failed to ensure the services of a registered nurse were provided for at least 8 consecutive hours a day, 7 days a week, as required by S483.35(b), for a facility census of 123 residents. This deficient practice had the potential to affect all residents residing in the facility requiring ongoing nursing assessment, clinical oversight, care planning, change in condition evaluation, medication management, and supervision of licensed nursing staff.
  21. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 21, 2026
    Inspectors wroteBased on observation, resident interview, clinical record review and facility document review, the facility staff failed to honor resident's food preferences for (1) one of (13) thirteen residents in the survey sample (Resident #8).
November 3, 2023Complaint inspection · 15 citations
  1. J
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide care consistent with standards of practice to promote the healing of and prevent infection of pressure ulcers for one Resident (Resident #214) in a survey sample of four Residents reviewed for pressure ulcers, resulting in harm for Resident #214. Immediate Jeopardy (IJ) was identified on 10/31/23 at 3:10 PM, at which time the facility Administrator and Director of Nursing were made aware. Following verification of the removal of immediacy the facility abated the IJ on 11/3/23 at 3:15 PM. The scope and severity was lowered to a level 3, isolated.
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation the facility staff failed to ensure Residents were free from accident hazards for one Resident (#223) in a survey sample of 32 Residents. Immediate Jeopardy (IJ) was identified on 11/2/23 at 12:10 PM, at which time the facility Administrator and Director of Nursing were made aware. Following verification of the removal of immediacy the facility abated IJ on 11/3/23 at 4:15 PM. The scope and severity were lowered to a level 2, pattern.
  3. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interviews, clinical record reviews and facility documentation reviews, the facility failed to have a Quality Assurance and Performance Improvement (QAPI) program that monitored its performance and ensured that improvements were sustained, which had the ability to affect all Residents within the facility.
  4. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on staff interview, clinical record review and facility documentation review, the facility staff failed to issue a notice in writing, at the time of transfer indicating the reason of transfer and appeal rights, for two Residents (Resident #208 and 213) in a sample of 3 Residents reviewed.
  5. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on Resident interview, facility staff interview, clinical record review and facility documentation review, the facility staff failed to provide assistance with activities of daily living (ADL) for three Residents (Resident #205, #207, and #214) to maintain good personal hygiene, in a survey sample of 3 Residents reviewed for ADL care.
  6. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to maintain an effective pest control program in the kitchen and on one of two nursing units, which had the ability to affect many Residents.
  7. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wrote2. For Resident #208, the facility staff failed to notify the Resident's Representative, of the Resident's transfer to the hospital. On 10/30/23, a clinical record review was conducted of Resident #208's chart. This review revealed that Resident #208, was transferred to the hospital on [DATE]. Review of Resident #208's progress notes revealed an entry from the medical provider on 10/18/23 at 1 PM, that read, Resident is a (age/gender) who is seen today in follow-up for 2 episodes of black vomit. Per nursing resident had 2 episodes this morning of black coffee-ground emesis. Upon examination resident is in no acute distress but complains of nausea and epigastric discomfort . Resident to be sent to the emergency room for evaluation for hematemesis. [...]
  8. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to obtain and/or complete a Preadmission screening (PASRR) timely for one Resident, (Resident #204) in a survey sample of 3 Resident's reviewed.
  9. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview, clinical record review and facility documentation the facility staff failed to review and revise the care plan for two Residents, (#214 & #223) in a survey sample of 32 Residents.
  10. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation review, the facility staff failed to provide services that meet professional standards of care for one Resident (#214), in a survey sample of 32 Residents.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and facility documentation, the facility staff failed to provide treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan, for one Resident (#214) in a survey sample of 32 Residents.
  12. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wrote2. For Resident #214, the facility staff failed to utilize alternatives and failed to assess for the risk of entrapment, prior to installing bed side rails. On 10/31/23, Surveyors C and D visited Resident #214 in the room, facility staff (RN B and LPN B) were present. It was noted that Resident #214 was non-verbal, severely contracted, and unable to assist with her care, to include turning and repositioning. Facility staff were observed to provide total care of the Resident to turn and move her in bed, the Resident was able to offer no assistance. It was also noted that Resident #214's bed had bilateral 1/2 side rails. Review of Resident #214's clinical record revealed the following: a. [...]
  13. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to provide food and drinks in accordance with residents preferences for two residents, Residents #210 and #211, in a sample of 4 residents reviewed for food preferences.
  14. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain a complete and accurate clinical record for one Resident (Resident #214) in a survey sample of 32 Residents.
  15. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, and facility documentation review, the facility staff failed to maintain all patient care equipment in safe operating condition for one Resident (#214) in a survey sample of 32 Residents.
July 14, 2023Standard inspection · 38 citations
  1. J
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to provide care and services to prevent the development and worsening of pressure ulcers for 2 Residents (Resident #18 and #21), resulting in harm for both Residents, in a survey sample of 61 Residents.
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview, clinical record review and facility documentation the facility staff failed to ensure Residents received adequate supervision and assistance prevent accidents for 1 Residents (#331) in a survey sample of 61 Residents. Resident #331 who was supposed to be on one-to-one (1:1), went out a second story window and sustained injuries. Immediate Jeopardy was called for Resident #331 on 7/13/23 at 9:10 am. The Immediate Jeopardy began on 6/17/23 and was removed on 7/14/23 at 12:40 PM.
  3. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation the facility staff failed to ensure Residents receive care and services in accordance with professional standards and the comprehensive care plan and Resident choices for 1 Resident (#123) in a survey sample of 61 Residents.
  4. G
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation the facility staff failed to provide appropriate treatment to prevent a urinary tract infection for 1 Resident (Resident #21) in a survey sample of 61 Residents resulting in harm.
  5. G
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, record review, and facility menu review, the facility failed to coordinate services and provide meals and snacks for one of two sampled residents (Resident (R) 7) reviewed for dialysis and received dialysis treatments at an outside dialysis center.
  6. F
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    F802 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, interview, review of the facility's meal schedule, and facility policy review, the facility failed to have sufficient dietary staff to assure food was prepared, served, and stored in a sanitary and safe manner. Kitchen food preparation, service equipment and floors were not kept cleaned and sanitized. Dietary staff failed to cover stored food, discard hot dog buns with mold growth and serve milk from the kitchen tray line at a temperature of 41 degrees Fahrenheit or below. Additionally, there were not sufficient dietary staff to ensure resident meals were served as scheduled. The lack of dietary staff had the potential to affect 115 residents who consumed meals that were prepared from the kitchen.
  7. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, interview, tasting of food served on a requested test tray, record review, and facility policy review, the facility failed to serve food that was palatable and hot to 10 of 12 sampled residents (Resident (R)7, R42, R47, R82, R85, R95, R98, R102, R123 and R126) reviewed for food palatability.
  8. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to cover stored food, discard hot dog buns with mold growth, keep kitchen equipment and areas clean including the dry storage can rack, food preparation pans, and floors, and serve milk from the tray line at an internal temperature of 41 degrees Fahrenheit (F.) or below. This failure had the potential to affect all 115 residents who consumed food prepared from the facility's kitchen.
  9. F
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    F843 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on staff interview and facility record review, the facility staff failed to maintain a written transfer agreement with a hospital, which has the potential to affect all 123 Residents residing in the facility.
  10. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interviews, clinical record reviews and facility documentation reviews, the facility failed to have a Quality Assurance and Performance Improvement (QAPI) program that monitored its performance and ensured that improvements were sustained, which had the ability to affect all Residents within the facility.
  11. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview, record review and facility policy review, the facility failed to ensure two of three sampled residents (Resident (R) 38, and R91) and/or their Resident Representative (RR), reviewed for a facility-initiated emergent hospital transfer, were provided with a written transfer/discharge notice that stated the reason for transfer, the place of transfer, and other information regarding the transfer. This failure had the potential to affect the resident and their Resident Representative by not having the knowledge of where and why a resident was transferred, and/or how to appeal the transfer, if desired.
  12. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and facility documentation, the facility staff failed to provide necessary services to maintain good grooming and personal hygiene for 3 Residents (# 123, 63, & 65) in a survey sample of 61 Residents.
  13. E
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to properly dispose of garbage and refuse. One of two outside facility trash dumpsters contained uncovered and mounded garbage that was above the top of the dumpster because it did not have a lid to cover and contain the garbage placed inside by staff.
  14. E
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, review of Resident Council Meeting minutes, and facility policy review, the facility failed to maintain an effective pest control program so the facility was free of pests. This deficient practice had the potential for residents of the facility to be at risk for diseases caused by pest infestations.
  15. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation the facility staff failed to assess for appropriateness of self-administration of medications for 1 Resident (Resident #119) in a survey sample of 61 Residents.
  16. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview, clinical record review, and facility documentation the facility staff failed to immediately inform the resident representative(s) when there was a significant change in the Resident's condition for 2 Residents (#201, #208) in a survey sample of 32 Residents.
  17. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on staff interview, clinical record review and facility documentation review, the facility staff failed to issue appropriate notices when skilled services were ending for 1 Resident (Resident #10) in a survey sample of 3 Residents, reviewed for such notices.
  18. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on resident interview, staff interview and facility documentation review, the facility staff failed to provide privacy during care for 1 of 61 residents (Resident #123).
  19. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to promptly respond to resolve resident grievances about resident clothing being lost in the laundry and clothing not being returned from the laundry in a timely manner for seven of seven (Residents (R) R42, R59, R82, R85, R95, R98 and R119) sampled residents reviewed for grievances.
  20. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to report an injury of unknown origin involving one Resident (Resident #18) in a survey sample of 61 Residents.
  21. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to conduct an investigation with regards to an injury of unknown origin involving one Resident (Resident #18) in a survey sample of 61 Residents.
  22. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on interview, record review, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessments for antipsychotic use for two of five sampled residents (Residents (R) 47 and R91) reviewed for unnecessary medications. These failures placed the residents at risk of having unmet care needs and services.
  23. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on interview, record review, and policy review the facility failed to make a referral for a Level II Preadmission admission Screening and Resident Review (PASARR) evaluation after a resident experienced a significant change in mental health status which included being newly diagnosed with major depressive disorder, psychosis, and mood affect disorder, and experiencing hallucinations. The failure to ensure the required PASARR screening and review was completed affected one (Resident (R) 38) of three sampled residents reviewed for PASARR Level II evaluations.
  24. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation, the facility staff failed to ensure a PASARR (Pre-admission Screening and Resident Review) was completed for 1 Resident (#76) in a survey sample of 61 Residents.
  25. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on interview, clinical record review and facility documentation the facility staff failed to review and revise the care plan for 2 Residents (#'s 13 & 123) in a survey sample of 61 Residents.
  26. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide care and services in accordance with professional standards for 1 resident, Resident #65, of 61 sampled residents.
  27. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on Resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to ensure pain management was provided to 1 Resident (Resident #21) in a survey sample of 61 Residents.
  28. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and facility documentation review, the facility staff failed to review for risk and benefits and assess for entrapment, prior to installing bed rails for two Residents (#223, #214), in a survey sample of 32 Residents.
  29. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on interview, clinical record review and facility documentation, the facility staff failed to ensure Residents are free from unnecessary psychotropic medications for 1 Resident (#63) in a survey sample of 61 Residents.
  30. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation, interview, clinical record review and facility documentation the facility staff failed to store medications in a secure location on 1 of 2 nursing units.
  31. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to honor the food preferences for three of six sampled residents (Resident (R) 42, R82, and R95) reviewed for choices.
  32. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain a complete and accurate clinical record for one Resident (Resident #214) in a survey sample of 32 Residents.
  33. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observation and staff interview, the facility staff failed to implement infection control standards to prevent the spread of infections within the facility on 1 of 2 nursing units.
  34. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to 1) provide influenza vaccines for 2 residents, Residents #13 and #98, out of 5 residents reviewed for influenza immunization and facility staff failed to 2) provide a pneumococcal vaccine for 1 resident, Resident #12, out of 5 residents reviewed for pneumococcal immunization.
  35. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 9, 2023
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide COVID-19 bivalent vaccines for 1 resident, Resident #98, out of 5 residents reviewed for COVID-19 bivalent immunization.
  36. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2024
    Inspectors wroteBased on Resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to ensure that Resident beds were maintained in a safe operating condition for 2 Residents (Resident #21 and #330) in a survey sample of 61 Residents.
  37. D
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on staff interview and facility documentation review, the facility staff failed to ensure that the required 12 hours annual in-service training was completed for 2 certified nursing aides (CNAs), CNA C and CNA D, in a survey sample of 3 CNAs.
  38. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) August 17, 2023
    Inspectors wroteBased on observations and interview, the facility failed to post the current Nurse Staffing Information. This had the potential to affect all 123 residents residing in the facility.
May 6, 2021Standard inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to ensure the kitchen was maintained and operating in a sanitary manner. This created the potential for the transmission of food borne illness to 100 of 109 residents who received meals prepared in the kitchen, (9 residents received nutrition via feeding tubes).
  2. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to ensure eight of 40 sampled residents (Resident (R) 6, R12, R51, R53, R54, R63, R78, and R84) were treated in a dignified manner and care and services provided as needed. Specifically, R53's clothing and bedding were soiled with vomit; staff failed to change her clothing and bedding in a timely manner, R6, R51, R54, R63, and R78, who required assistance with meals, were identified by nursing staff as, feeders. Staff failed to apply R12's hand splint so she could feed herself using silverware resulting in the resident putting her head down and eating directly from the plate with her mouth. The resident was tearful when recounting this experience. The facility failed to provide R84 with the appropriate skin/scalp care to prevent the excessive shedding of skin to the resident's clothing.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observations, interview with the Director of Maintenance (DOM), and review of facility policies and procedures, the facility failed to provide housekeeping and maintenance services necessary to maintain a sanitary and orderly environment for four bedrooms on one of six units affecting four resident rooms (bedrooms 210, 200, 204, 208.) 2. The facility failed to ensure two of two residents reviewed for property in a sample of 40 residents R12 and R44 who reported missing clothing after sent to the laundry and provided no process in place to find their clothing or replace their clothing or put a system in place to ensure tracking of resident's personal property.
  4. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to ensure menus were followed for four of 40 sampled residents (Resident (R)12, R44, R69, R105) for residents on pureed diets, for residents who were part of the resident council, and for a resident who wished to remain anonymous. Menu substitutions were made without documentation or Dietitian approval. A food group (bread) was consistently omitted for residents on pureed diets and small portions were served.
  5. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to ensure the food was palatable for seven of 40 sampled residents (Resident (R)6, R12, R21, R44, R64, R69, R105) for residents who were part of the resident council, and for a resident who wished to remain anonymous. Specifically, food was not consistently served at the appropriate temperatures, was not appetizing, and/or was not appealing.
  6. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview with facility staff and resident family members (F1), and review of facility policies, the facility failed to ensure that one resident (R34) of 27 sampled was free from misappropriation of property.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, staff interview and family member (F1) interview, and review of facility policy the facility failed to report misappropriation of property to the state survey agency related to one of four residents reviewed for property in a sample of 40 residents, (R34).
  8. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on record review and interview, the facility failed to ensure that a pre-admission screening and resident review (PASARR) Level II was completed on a Resident (R), with a serious mental disorder, admitted to their facility for one of two sampled residents (R17) for PASSAR II compliance. This failure could negatively impact R17 due to R17 not receiving a comprehensive evaluation in order to determine if R17 needed or qualified for specialized services.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, record review, and interview of one resident (Residents (R) 12) with a history of pressure ulcers in a sample of six residents reviewed for pressure ulcers from a sample of 40 residents showed the facility failed to replace a sagging mattress to provide support and comfort for the resident.
  10. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, interview with facility staff and review of the electronic medical record (EMR), the facility failed to ensure that one resident (R14) of eight residents reviewed for range of motion in a sample of 40 residents received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion.
  11. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 31, 2021
    Inspectors wroteBased on observation, electronic medical record (EMR) review, and interviews the facility failed to ensure that three of five residents in a sample of 40 residents reviewed for falls (Resident (R) 59, R14, and R103 were provided a safe environment to prevent and decrease residents risk for falls. The facility failed to ensure R59 remained free of accidents to prevent harm when the facility failed to secure a pressure reduction cushion properly to the wheelchair causing R59 to fall out of a chair resulting in a major injury.
August 9, 2018Standard inspection · 8 citations
  1. E
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on Clinical Record Review and Staff Interview, the facility staff failed to complete a Pre-admission Screening and Resident Review for five Residents (Residents #59, 5, 50, 23, and 60 ), in a survey sample of 33 Residents. 1. For Resident #59, the facility staff failed to complete a Pre-admission Screening and Resident Review (PASARR). 2. For Resident #5, facility staff failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed prior to admission. 3. For Resident #50, facility staff failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed prior to admission. 4. For Resident #23, facility staff failed to ensure a Preadmission Screening and Resident Review (PASARR) was completed prior to admission. 5. [...]
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on resident interviews, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure that a resident received necessary, safe, transfer assistance in a timely manner, for one resident (Resident #84) in a survey sample of 33 residents. For Resident #84, the facility staff allowed the resident (who was a quadriplegic) to remain suspended over the floor in a hoyer lift for approximately 30 minutes unattended.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on Resident interviews, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure that a Resident was free from Neglect, for one Resident (Resident #84) in a survey sample of 33 residents. For Resident #84, the facility staff allowed the resident (who was a quadriplegic) to remain suspended over the floor in a hoyer lift for approximately 30 minutes unattended.
  4. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on Resident interviews, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to implement abuse and neglect policies and procedures for one Resident (Resident #84) in a survey sample of 33 residents. For Resident #84, the facility staff did not implement abuse and neglect policies and procedures after the allegation was made by a Resident.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on Resident interviews, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to report to authorities an allegation of Abuse/Neglect per federal regulation, in a timely manner for one Resident (Resident #84) in a survey sample of 33 residents. For Resident #84, the facility staff did not report an allegation of abuse/neglect for 2 weeks after the allegation was made by a Resident.
  6. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on observation, staff interview, clinical record and facility documentation review, the facility staff failed, for 1 resident (Resident #67) of the survey sample of 33 residents, to implement interventions to prevent pressure ulcers. 1. The facilty staff failed to provide services to prevent skin breakdown (heel/boot protectors) for one resident (Resident #67) to ensure prevention of pressure ulcers. Resident #67 was admitted on [DATE]. His most recent readmission after hospitalization occurred on 7/11/2018. readmission diagnoses included: Parkinson's disease, muscle weakness, chronic kidney disease (Stage 3, moderate), and Type II Diabetes Mellitus. His most recent MDS (Minimum Data Set) was a Quarterly assessment dated [DATE]. [...]
  7. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on observation, staff interview, clinical record review, the facility staff failed to ensure a system of prompt identification of potential diversion of controlled medications and provide safekeeping of hard scripts for all controlled drugs for 1 resident (Resident # 85) in a survey sample of 23 residents. 1. For Resident # 85, the facility staff failed to ensure a method of disposition of written prescriptions for narcotics to prevent potential diversion of controlled drugs. The facility staff failed to send a hard copy script dated 7/16/2018 for the narcotic, Hydrocodone/APAP Lortab 5/325 MG (milligrams) to the Pharmacy.
  8. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 24, 2018
    Inspectors wroteBased on observation, interview and clinical record review the facility failed to ensure 1 Resident (Resident #54) was free from unnecessary psychotropic medication in a survey sample of 33 residents. For Resident #54 the facility failed to ensure that Resident #54 had an appropriate diagnosis for receiving Seroquel (an anti-psychotic medication).

Fire safety inspections

16 fire safety citations on file: 14 on July 14, 2023, 2 on May 6, 2021.

Every fire safety citation16 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 14, 2023 · Waiver
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 14, 2023 · Waiver
  3. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · July 14, 2023 · Waiver
  4. E
    Have properly located and lighted "Exit" signs.
    K 293 · July 14, 2023 · Corrected (the home has a date of correction)
  5. E
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · July 14, 2023 · Corrected (the home has a date of correction)
  6. E
    Properly install and monitor supervisory attachments on automatic sprinkler systems.
    K 352 · July 14, 2023 · Waiver
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 14, 2023 · Waiver
  8. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 14, 2023 · Corrected (the home has a date of correction)
  9. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 14, 2023 · Waiver
  10. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 14, 2023 · Waiver
  11. D
    Use approved construction type or materials.
    K 161 · July 14, 2023 · Waiver
  12. D
    Provide properly protected cooking facilities.
    K 324 · July 14, 2023 · Corrected (the home has a date of correction)
  13. D
    Have elevators that firefighters can control in the event of a fire.
    K 531 · July 14, 2023 · Corrected (the home has a date of correction)
  14. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 14, 2023 · Corrected (the home has a date of correction)
  15. D
    Install an approved automatic sprinkler system.
    K 351 · May 6, 2021 · Corrected (the home has a date of correction)
  16. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 6, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 7, 2026Fine $74,210

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)2.753.763.86
Registered nurses0.200.690.69
All nursing staff on weekends2.423.293.42
Nurse aides1.41
Licensed practical nurses1.14
Nursing staff turnover (share who left in a year)68.4%48.1%45.8%
Registered nurse turnover75.0%48.2%42.9%
Administrators who left1

CMS expects 4.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.89 on weekdays and 2.42 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.12 in April to June 2025 to 2.75 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.750.202.892.42 12.9%1 of 90122
Oct to Dec 20253.060.223.232.65 19.4%0 of 92113
Jul to Sep 20253.410.283.632.84 35.2%0 of 92116
Apr to Jun 20253.120.273.292.69 38.1%0 of 91119
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

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For Wonder City Rehabilitation and Nursing Center. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.014.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.10.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.41.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.73.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.81.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.415.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.94.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.314.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.722.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.111.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Wonder City Rehabilitation and Nursing Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (43.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

43.9% this home

No different from the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 72 eligible stays.

Potentially preventable readmissions

10.7% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 84 eligible stays.

Infections that led to a hospital stay

7.5% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 47 eligible stays.

Self-care and mobility at discharge

55.2% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 29 residents counted.

Falls with major injury

0.0% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 51 residents counted.

New or worsened pressure ulcers

10.1% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 51 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 16 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 20 problems in this area, most recently on May 7, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 14 problems in this area, most recently on May 7, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 14 problems in this area, most recently on May 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 13 problems in this area, most recently on May 7, 2026: "Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.42 hours per resident per day, below the Virginia average of 3.29.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Wonder City Rehabilitation and Nursing Center's Medicare star rating?
CMS rates Wonder City Rehabilitation and Nursing Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Wonder City Rehabilitation and Nursing Center get at its last inspection?
38 health deficiencies at the standard inspection on July 14, 2023. The Virginia average is 14.3.
Has Wonder City Rehabilitation and Nursing Center been fined?
Yes. CMS lists 1 fine totaling $74,210 in the last three years.
Does Wonder City Rehabilitation and Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Wonder City Rehabilitation and Nursing Center?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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